Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Shipping and delivery will continue to play a major role in how retailers, both small and large, perform and provide effective customer experiences.

Shipping Costs 305

Shipping Costs Shipping Small Business Retail eCommerce 305

Retail TouchPoints

OCTOBER 4, 2021

digital sales to grow 10% , while shifting shopper habits will create a variety of new opportunities for omnichannel retailers. On top of this, both Publicis Sapient and Salesforce expect rising costs to cause retailers to curb the size of their promotions. And the number-one prediction for holiday 2021: 1.

Merchant Services 321

Merchant Services Payment Services X-cart Supplies 321

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online.

Customer Experience 289

Customer Experience Shipping Costs eCommerce Improvements 289

Retail TouchPoints

JANUARY 10, 2022

Retailers pulled off a successful 2021 holiday season despite the challenges posed by the omicron variant and ongoing supply chain issues. 24, 2021, according to data from Mastercard. 21, 2021, through Jan. Overall sales were up 8.5% year-over-year during the period from Nov. 1 through Dec. drop in 2020.

Shipping Costs 299

Shipping Costs Shipping Supplies Gifts 299

Ecommerce Platforms

OCTOBER 26, 2021

The eCommerce service is an omnichannel commerce platform that provides the power of large-scale businesses to mid-size brands. So in this BetterCommerce review, you will find out if this platform is as great as it presents itself, its primary features, ease of use, pros and cons, pricing, and frequently asked questions about the platform.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Retail TouchPoints

AUGUST 12, 2024

The earnings results for Allbirds and Warby Parker paint an especially strong picture, considering how both brands have worked to become true omnichannel (and public) organizations. year over year — the highest the brand has seen since Q1 2021. Sales, general and administrative expenses (SG&A) represented 60.8%

Shipping Costs 275

Shipping Costs Omnichannel Improvements Customer Experience 275

Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. In the first quarter, the average selling price (ASP) increased by 11% in the U.S. and shoppers placed 12% fewer orders worldwide compared to the same period in 2021.

Shipping Costs 306

Shipping Costs Gifts Fulfillment Consumer 306

Retail TouchPoints

NOVEMBER 9, 2021

Labor shortages, stressed supply chains and a major emphasis on ecommerce have turned fulfillment into one of the biggest challenges retailers will face in the 2021 holiday season. Last yard’ continues to the be the most expensive cost in the supply chain.

Fulfillment 306

Fulfillment Shipping Costs Supplies Shipping 306

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. Retail sales grew 3% during the extended holiday season (Oct. 11 through Dec.

Shipping Costs 311

Shipping Costs Merchant Services Retail Electronics 311

ROI Revolution

MAY 6, 2021

Published May 6, 2021. According to eMarketer , almost 50% of retail CFOs in the US are pursuing a digital transformation in 2021. To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. Claim your copy!

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Retail TouchPoints

APRIL 30, 2021

I don’t have a crystal ball, but knowing the trajectory of the trends forming now will arm you to stay relevant in 2021 and beyond. #1: The importance of omnichannel has been preached for years, yet most ecommerce entrepreneurs are stuck in multichannel mode. This is true omnichannel. All COVID did was speed up the timeline.

eCommerce 279

eCommerce Shipping Costs Omnichannel Multichannel 279

Retail TouchPoints

JANUARY 15, 2021

The most successful retailers and ecommerce businesses track metrics to make better decisions on inventory, launch dates and cost of products. But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. Website traffic: More than 4.5

Shipping Costs 165

Shipping Costs Retail X-cart Payments 165

Retail TouchPoints

NOVEMBER 4, 2021

The retailer is hoping that members will see the fuel incentives as valuable at a time of rising gas prices. New members also will receive a one-time welcome kit worth more than $100 to offset the first year’s cost. Kroger has been bolstering its omnichannel operations in recent months.

Shipping Costs 264

Shipping Costs Fulfillment Omnichannel Shipping 264

Retail TouchPoints

OCTOBER 21, 2021

Now in 2021, the impacts of a highly efficient but slightly disrupted global Just in Time (JIT) inventory system are being felt in industries like apparel, automobiles and construction supplies. Here are a few tips for the immediate opportunities to make the most out of 2021 and a look ahead. Start the Message Early — as in NOW.

Gifts 334

Gifts Shipping Costs Supplies Consumer 334

Retail TouchPoints

JULY 13, 2023

However, with retailers feeling more pressure to streamline omnichannel fulfillment, supply chain visibility has risen to the top of the priority list. RFID is the killer app for this for most products, and this can be augmented by the use of computervision.” Adoption also is rising because prices are dropping.

Shipping Costs 243

Shipping Costs Supplies Omnichannel Fulfillment 243

Retail TouchPoints

AUGUST 3, 2021

Consumers’ recently sharpened appetite for sustainable products and environmentally responsible companies has been good news for Stojo, which was named #32 on the Financial Times 2021 list of fastest-growing companies in the Americas. That ability to ship things more easily means a smaller environmental impact for everybody.

Shipping Costs 336

Shipping Costs Consumer Shipping Arts 336

Retail TouchPoints

FEBRUARY 3, 2023

The current economic environment has driven consumers to be more budget conscious and price sensitive as inflation pushes up the cost of living and products’ prices. Be Creative and Smart About Driving Traffic to Your Site Use an omnichannel approach. This can increase brand awareness, customer reach and sales.

Payments 286

Payments Merchant Services Payment Services Shipping Costs 286

Ecommerce Platforms

JULY 14, 2021

Pricing ??. As mentioned above, Wix pricing starts with a free solution that comes with plenty of features, but it also forces you to display ads on your website. Other prices include: Combo : $6 per month and all the ads are eliminated from your store. Shopify even has dedicated drop shipping tools available. Pricing ??.

Shipping Costs 211

Shipping Costs Merchant Services Payment Services Volusion 211

Retail TouchPoints

DECEMBER 3, 2021

The e-commerce space is becoming increasingly competitive as brands and retailers recognize the importance of an omnichannel commerce strategy. So how can retailers make the right pricing and promotion decisions to truly boost profits without wasting time? This being said, promotional planning goes beyond pricing.

Shipping Costs 288

Shipping Costs eCommerce Customer Loyalty Information 288

Retail TouchPoints

SEPTEMBER 22, 2022

We’ve of course all heard, read or written about the costs in fuel and energy and manufacturing and supply chain and labor. There’s also the hidden cost around omnichannel operations. However, that demand has come and gone, and Kramer sees 2021’s sales growth of 14.1% as an outlier.

Omnichannel 246

Omnichannel Shipping Costs Supplies Fulfillment 246

Retail TouchPoints

MARCH 28, 2022

The partnership is Ulta Beauty’s latest move to reaffirm its stance as an omnichannel leader. Returns from multiple merchants are aggregated into a reusable tote, reducing shipping costs and making the process more sustainable by eliminating cardboard and lowering carbon emissions.

Merchant Services 245

Merchant Services PayPal Shipping Costs Omnichannel 245

Retail TouchPoints

SEPTEMBER 2, 2022

trillion in 2021, according to Euromonitor International, which means international expansion has a value simply too good to overlook. It could come from style, it could come from price point or it could come from assortment.”. Global cross-border ecommerce sales reached nearly $3.2 Build Out Your Engagement Strategy.

Merchant Services 324

Merchant Services Shipping Costs Channel eCommerce 324

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Differentiating on product and price has become harder and harder.

Shipping Costs 287

Shipping Costs Payment Services Merchant Services Payments 287

Retail TouchPoints

MAY 11, 2023

The expanded program includes three tiers — My Best Buy, My Best Buy Plus and My Best Buy Total — with each offering different benefits, such as members-only pricing and deals, access to exclusive sales and events, tech support, product protection, free shipping and more.

Shipping Costs 299

Shipping Costs Subscription Electronics Shipping 299

Retail TouchPoints

AUGUST 19, 2022

Is it at the price point I’m willing to pay? For one product, the lowest price may be more important, but for another product, that may not be my driving force.”. But consumers aren’t just buying items online and having them shipped to the house. Can I relate to this company? Meanwhile, only 15% said they’re going to spend less.

Technology 278

Technology Shipping Costs Omnichannel Mobile 278

Ecommerce Platforms

NOVEMBER 29, 2021

Pricing ??. Pricing for Shopify is listed in USD, but don’t panic – you can still get the platform in Australia, and you’ll also be able to accept AUD as payment. Pricing starts at $29 per month for the “Basic package”, after a 14-day free trial. International pricing and currencies. Pricing ??. Pricing ??.

eCommerce Platforms 196

eCommerce Platforms eCommerce Payment Services Shipping Costs 196

ESW

SEPTEMBER 29, 2023

To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? For example, in 2021, 43% of shoppers bought a product online and picked it up in a store. An omnichannel approach ensures that brands meet customers where they are.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Retail TouchPoints

JANUARY 25, 2021

Sheldon noted that late-season shipping delays further discouraged December sales. Retailers With an Omnichannel Lead Flexed it During Holiday 2020. 2, 2021, despite online sales rising 23% to represent 54% of all sales. Costco also reported strong results for December, with a 12.3% sales increase for the five weeks ending Jan.

Omnichannel 251

Omnichannel Shipping Costs Department Stores Fulfillment 251

Retail TouchPoints

APRIL 25, 2023

As a result, more brands need to look for ways to incorporate 3D and AR tech into their omnichannel strategy. On the B2B side, Merrell is using 3D and AR tech to sell their products via digital showrooms, prior to manufacturing and shipping, to increase speed to market, reduce costs and lower their carbon footprint.

Technology 277

Technology eCommerce Shipping Costs Games 277

Retail TouchPoints

OCTOBER 1, 2021

For instance, if a certain item is being continuously backed up in ship and train containers, look for ways to get it shipped via air. TD Bank projects that inflation will rise in the coming months, and the more inventory you have bought and paid for, the less you and your customers will be impacted by future price hikes.

Banking 246

Banking Shipping Costs Recommendation Customer 246

Retail TouchPoints

DECEMBER 31, 2021

Labor shortages in industries that had previously relied on multiple job seekers — even for low-paying jobs — have been one of retail’s biggest challenges in 2021. One of the beauties of the big box model was that it enabled retailers to get away with relatively low-priced labor.

Retail 312

Retail Home Furnishings Shipping Costs Electronics 312

ROI Revolution

SEPTEMBER 7, 2021

Published June 29, 2021 | Updated September 7, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape.

eCommerce 147

eCommerce Gifts Shipping Costs Shipping 147

ROI Revolution

NOVEMBER 2, 2021

Published June 29, 2021 | Updated November 2, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape.

eCommerce 144

eCommerce Gifts Shipping Costs SEO 144

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

Fulfillment 298

Fulfillment Omnichannel Shipping Costs Supplies 298

Retail TouchPoints

MARCH 11, 2022

Once an item is in the eBay Vault, ownership can transfer from seller to buyer in a matter of seconds without the need to re-authenticate, repackage or ship the item anywhere. In November 2021, eBay acquired Sneaker Con Digital ’s authentication business to further bolster the program.

PayPal 290

PayPal Payment Services Shipping Costs Hobbies 290

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Stand Out Beyond Free Shipping .

Customer Loyalty 243

Customer Loyalty Customer Retail Shipping Costs 243

Retail TouchPoints

JULY 22, 2022

The ecommerce boom of 2020 brought millions of new shoppers to digital platforms, and that growth trajectory continued into 2021. At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. 2022 certainly isn’t turning out how anyone thought it would.

eCommerce 306

eCommerce Supplies Shipping Costs Events 306