Retail TouchPoints

DECEMBER 16, 2024

Toys R Us continues to captivate customers around the world, and we are thrilled to partner with a strong wholesale and retail operator like Cotton Candy International to introduce this beloved brand of families to Latin America for the very first time, said Stanley Silverstein, Chief Commercial Officer at WHP Global in a statement.

Toys 265

Toys Operations Retail Marketing 265

Retail TouchPoints

MARCH 3, 2023

Best Buy is planning to evolve its operating model with a greater emphasis on smaller stores as the retailer plans to close 20 to 30 large-format stores, implement eight experiential store remodels and open approximately 10 additional outlet stores over the coming year. The first location, a 5,000-square-foot shop in Monroe, N.C.,

Omnichannel 299

Omnichannel Operations Technology Improvements 299

Forrester eCommerce

AUGUST 12, 2021

5G holds huge promises for digital innovation worldwide, differentiating customer experiences through connected assets and services, transforming operations for efficiency and effectiveness and shaping new business models across industries. Forrester believes that 2021 is the year that China becomes the epicenter of 5G innovations globally.

Customer Experience 468

Customer Experience Operations Customer Technology 468

Retail TouchPoints

DECEMBER 3, 2024

RTFKT , the Web3 sneaker brand that Nike acquired in 2021 , will wind down operations by the end of January 2025, transitioning into an archived site to showcase the designs created for the platform.

Fashion 276

Fashion Operations 276

Retail TouchPoints

NOVEMBER 26, 2024

La-Z-Boy is in the midst of its Century Vision transformation strategy, launched in 2021, which includes doubling down on omnichannel and growing its Joybird ecommerce brand. However, the key focus is reinvigorating the La-Z-Boy brand, which was launched nearly a century ago in 1927.

Retail 277

Retail Omnichannel Customer eCommerce 277

Retail TouchPoints

DECEMBER 9, 2024

.” Of course, theres always the chance that things can go wrong, especially when a high-priced product doesnt end up meeting customer expectations, as with the now infamous $825 Chanel calendar from 2021. Now the company operates fully online, selling on its website and Amazon as well as wholesaling through Faire.

Small Business Retail 272

Small Business Retail Shipping Costs Gifts Social Media 272

Kissmetrics

JULY 12, 2021

Manage operations, sales, and marketing all from one dashboard that will help you visualize your performance and make key business decisions. Streamline and Simplify Marketing Automation With GreenRope. GreenRope is “the ultimate dashboard for your business.”. This tool is useful for completing marketing automation and CRM all in one place.

Marketing 362

Marketing Payment Services Payments SEO 362

Retail TouchPoints

DECEMBER 10, 2024

Apples retail expansion builds on investments the company already has made in Saudia Arabia, including the all-women Apple Developer Academy, which opened in Riyadh in 2021 in partnership with the Saudi Arabian government, Tuwaiq Academy and Princess Nourah bint Abdulrahman University.

Retail 275

Retail Games Consumer Customer 275

Retail TouchPoints

NOVEMBER 15, 2024

In 2021 and 2022, Saks Fifth Avenue was a winner of Retail TouchPoints’ sister publication Design:Retail ’s Winning Windows Awards. It’s going to be festive and holiday-focused, and of course, we’re going to have our fantastic and beautiful Saks holiday windows, which is truly what we’re known for,” Metrick added.

Department Stores 264

Department Stores Gifts Retail Other 264

Retail TouchPoints

OCTOBER 5, 2022

Known for its commitment to sustainability, Allbirds has been fortifying its brick-and-mortar presence since its IPO in November 2021. million generated during the first half of 2021, and an increase of 52% compared to the first half of 2020. Allbirds operates 55 stores globally, 32 in the U.S., million compared to $117.5

Sporting Goods 317

Sporting Goods Outdoor Operations Supplies 317

Retail TouchPoints

APRIL 18, 2022

28, 2022, Fast Retailing operates a total 3,528 stores, with 2,347 as UNIQLO operations — 802 UNIQLO Japan shops and 1,545 UNIQLO International locations. “We We opened the UNIQLO Rivoli Store in Paris in September 2021 and our first global flagship store in Beijing, the UNIQLO Beijing Sanlitun Store, in November 2021. “We

Operations 330

Operations Marketing Retail 330

Retail TouchPoints

DECEMBER 3, 2021

GBG has been seeking buyers for Sean John since May 2021. The holding company itself filed for bankruptcy protection in July 2021 after divesting several other brands. “We Combs is now the stalking-horse bidder for Sean John; other interested buyers can submit offers until Dec.

Fashion 327

Fashion Operations Other Management 327

Retail TouchPoints

MAY 12, 2023

Bluestar brought back the Justice brand as an online-only retailer in April 2021 following its $90 million acquisition of the company in November 2020. Bluestar has appointed Anthony Lucia as Global President of Scotch & Soda USA and Global Business Operations. He brings 25 years’ experience running both U.S.

Accessories 330

Accessories Apparel eCommerce Platforms Fashion 330

Retail TouchPoints

JUNE 7, 2022

Prior to that position Brok spent more than eight years at Nike , eventually serving as its VP, Global Product and Merchandising Operations and Analytics.

POS 343

POS Mobile Operations Technology 343

Retail TouchPoints

FEBRUARY 17, 2023

The RealReal will cut operating costs through layoffs and store closures, with plans to eliminate 230 positions, or 7% of its workforce, according to a filing with the Securities and Exchange Commission. million in Q3 2021, and the net loss for the quarter was $47.3 million in Q3 2021. Revenue for Q3 2022 was $142.7

Payment Services 306

Payment Services Payments Accessories Operations 306

Retail TouchPoints

JULY 3, 2023

“From moving our assembly operation, relocating our warehouse and updating our ERP system, we are collectively working towards a strategic omnichannel environment that supports shifts in retail and consumers’ wants and needs. .” during the height of its operations. Its products also are sold at The Paper Store locations.

Omnichannel 306

Omnichannel Operations Consumer Other 306

Retail TouchPoints

OCTOBER 31, 2022

Spirit Halloween leased approximately 19,000 square feet of the space, which formerly housed a two-floor , 40,000-square-foot Bed Bath & Beyond store that shuttered in June 2021. Consumers who are dedicated to the brand also eagerly anticipate the annual summer grand opening of the Spirit Halloween flagships.

Operations 290

Operations Toys Accessories Customer Experience 290

Retail TouchPoints

SEPTEMBER 5, 2024

The deal includes a pro-rata payment to Nordstrom to buy out its minority interest in the brands , which the department store acquired as part of a previous joint venture with Asos back in July 2021. Analysts have noted that the deal has the potential to open the Topshop and Topman brands to additional wholesale arrangements.

Payment Services 288

Payment Services Payments Department Stores Online Retail 288

Forrester eCommerce

APRIL 30, 2021

According to the 2021 Business Technographics Marketing Survey, 75% of all B2B marketing respondents agreed that “buyers expect an immediate response to their […]. The concept of “right audience, right content, right place, right time” has been around the B2B world for ages.

B2B 459

B2B Marketing Operations 459

Retail TouchPoints

JANUARY 12, 2025

The customer-facing mobile app for Dicks Sporting Goods has traveled a long way since its debut in 2021.

Sporting Goods 275

Sporting Goods Mobile Shipping Travel 275

Retail TouchPoints

JULY 10, 2024

Walmart will increase support for its grocery operations with enhancements to its perishable network, including five new high-tech perishable distribution centers (DCs), expansions to four traditional perishable DCs and a retrofit of the retailer’s Winter Haven, Fla. DC with the latest technology. One of the new DCs, in Shafter, Calif.,

Fulfillment 270

Fulfillment Arts Operations Shipping 270

Retail TouchPoints

JANUARY 30, 2025

Carolyn DAngelo, Senior Managing Director of Brand Operations at Gordon Brothers and former President of Laura Ashley, said that Gordon Brothers brand management unit flies a bit under the radar, and the company is okay with that. Prior to the bankruptcy, [Laura Ashley] was a vertical operation, said DAngelo.

Operations 179

Operations Management eCommerce Fashion 179

Retail TouchPoints

DECEMBER 22, 2022

Linnartz was appointed President of Marriott in 2021 and currently is leading the hospitality brand’s multi-billion dollar technology transformation, designed to improve customer experience, drive topline revenue and increase operational efficiency. Early in her career, Linnartz worked with Hilton Worldwide. ”

Omnichannel 289

Omnichannel Technology Operations Customer Experience 289

Retail TouchPoints

MAY 18, 2023

Just nine months after taking on the dual role of Chief Financial Officer and Chief Operating Officer at Torrid , Tim Martin has resigned “to pursue other opportunities,” effective May 26, 2023. Harper was named CEO in May 2022; she had previously served as CEO of Torrid from 2011 to 2016 and served as CEO of Belk from 2016 to 2021.

Accessories 269

Accessories Apparel Operations Supplies 269

Retail TouchPoints

OCTOBER 19, 2022

The agreement allows Green Thumb to lease space from Circle K in Florida, where the c-store retailer operates approximately 600 locations, to offer patients a selection of branded cannabis products. that will be operational by the end of 2022. and $27 billion in 2021, according to data from the MJBiz Factbook.

Operations 317

Operations Games Channel Marketing 317

Retail TouchPoints

JULY 15, 2022

The affected stores “have a particularly high volume of challenging incidents that make it unsafe for us to operate,” but one of them is unionized — and Starbucks Workers United is striking in response to what it sees as a union-busting move. Six of the affected stores are in California, six are in Washington State, two are in Portland, Ore.

Operations 299

Operations Customer Other Retail 299

Retail TouchPoints

APRIL 3, 2023

Boxed has filed for Chapter 11 bankruptcy protection and will wind down its retail operations while pursuing a sale of its software business. The ecommerce retailer will fund and protect its near-term operations and cover administrative expenses through access to its cash collateral. million reported during the same period in 2021.

Retail 325

Retail Banking eCommerce Operations 325

Retail TouchPoints

JANUARY 9, 2023

The Boxed retail operation provides bulk pantry consumables to businesses and household customers without requiring any type of big box membership. million over Q3 2021 to $41.6 The company went public relatively recently; Boxed announced its plans to do so in June 2021 as part of a merger with Seven Oaks Acquisition Corp.

Consumer 311

Consumer Operations eCommerce Retail 311

Retail TouchPoints

JULY 1, 2022

Enjoy will continue operating throughout the bankruptcy process but will wind down its operations in the UK, according to an SEC filing. To fund its operations throughout the Chapter 11 proceedings, Enjoy has received a $2.5 The ultimate plan is to sell to the highest bidder. as of July 1, 2022.

Technology 325

Technology Telecommunications Consumer Electronics Electronics 325

Retail TouchPoints

OCTOBER 21, 2022

The sites are operated under a licensing agreement between Toys ‘R’ Us and Babies ‘R’ Us parent company WHP Global and Toys ‘R’ Us ANZ, the exclusive license partner for both brands in Australia and the UK. NPD estimates that the total addressable market for toys and games in the UK for 2021 was £3.7 locations four years ago.

Toys 330

Toys eCommerce Games Operations 330

Retail TouchPoints

JULY 5, 2022

billion net loss, which was partially driven by $6 billion in added costs — including the cost of operating its massive fulfillment network. Census Bureau found that ecommerce sales as a percentage of total retail sales declined slightly in Q1 2022 compared to Q4 2021, even though they grew 2.4% year-over-year. in-store growth. “We’ve

eCommerce 305

eCommerce Fulfillment Operations Customer Experience 305

Retail TouchPoints

JULY 8, 2022

“After making more than 600 corporate hires in 2021 and the first half of 2022, we have a stronger understanding of our transformation needs,” said Matt Furlong, CEO of GameStop in the memo. Today, we’re making a number of reductions to help us keep things simple and operate nimbly with the right talent in place.”.

Games 305

Games Accessories Operations Supplies 305

Retail TouchPoints

MAY 3, 2023

Continuing an ecommerce-focused growth strategy that launched when Francesca’s went private early in 2021, the retailer has purchased California-based wardrobe essentials brand Richer Poorer. This will deliver increased operational efficiencies, accelerate our omnichannel capabilities and open new revenue streams.”

Apparel 276

Apparel Omnichannel Operations Channel 276

Retail TouchPoints

JULY 5, 2022

The brand already operates nearly 40 stores and three local-language websites in France, Germany, Ireland, the Netherlands, Norway, Sweden, Switzerland and the UK, but Spain will be the first new European country lululemon has moved into since 2019.

Operations 298

Operations Retail Marketing 298

Retail TouchPoints

JUNE 6, 2022

The fast fashion company first fell into financial difficulties in fall 2021 but was saved when private equity firm Alteri stepped in to buy a controlling stake. He also added that it would “benefit from the strength and scale of Frasers Group’s platform and our operational excellence.”. The deals mirror similar moves in the U.S.,

Fashion 311

Fashion Clothing Operations Management 311

Retail TouchPoints

MARCH 4, 2024

Thrasio , one of the highest-profile Amazon “rollup” firms — so-called because they acquire Amazon third-party sellers en masse and roll them up into a larger entity to consolidate operations (and ideally scale profitability) — has filed for bankruptcy in an effort to “strengthen its financial position.”

Operations 284

Operations eCommerce Customer Marketing 284

Retail TouchPoints

MAY 28, 2024

has appointed Andrew Rosen as Executive Chairman of Rag & Bone , which operates as an independent brand within the Guess? owns all of Rag & Bone’s operating assets, while the retailer and WHP Global jointly own the Rag & Bone intellectual property. “I

Toys 259

Toys Operations Retail 259