Forrester eCommerce

MARCH 31, 2021

I have looked at three topics, that of European cyber regulations, European CISO budgetary trends in 2021, and finally the career paths of CISOs at major UK FTSE 100 organizations. Just like waiting for the bus, 3 pieces of European focused research I have authored have published over the last few days. What becomes apparent […].

Management 349

Management Operations Customer 349

Retail TouchPoints

FEBRUARY 25, 2022

brick-and-mortar operations on Feb. The brand’s international businesses, b8ta Japan and b8ta MENA in the UAE, remain operational, and the Japanese business has acquired the brand’s licenses in Japan, according to TechCrunch. “It Experiential retailer b8ta officially shut down its U.S. 18, 2022, according to the company website.

Other 280

Other Operations Retail Toys 280

Kissmetrics

JANUARY 2, 2021

Some of us in that marketing automation companies are: Neil Patel Digital – Best for Content Marketing Automation LeadMD – Best for Tech Stack Integration CS2 Marketing – Best for On-call Marketing Operations Bluewolf – Best for Salesforce Automation Perkuto – Best for Marketo Automation. Let’s dive into each. #1

Marketing 363

Marketing Operations Definition Recommendation 363

Forrester eCommerce

AUGUST 12, 2021

5G holds huge promises for digital innovation worldwide, differentiating customer experiences through connected assets and services, transforming operations for efficiency and effectiveness and shaping new business models across industries. Forrester believes that 2021 is the year that China becomes the epicenter of 5G innovations globally.

Customer Experience 468

Customer Experience Operations Customer Technology 468

Retail TouchPoints

MARCH 3, 2023

Best Buy is planning to evolve its operating model with a greater emphasis on smaller stores as the retailer plans to close 20 to 30 large-format stores, implement eight experiential store remodels and open approximately 10 additional outlet stores over the coming year. The first location, a 5,000-square-foot shop in Monroe, N.C.,

Omnichannel 282

Omnichannel Operations Technology Improvements 282

Retail TouchPoints

MARCH 3, 2023

The ecommerce site closed on March 2, and the company expects to wind down its brick-and-mortar operations by late June 2023. Nordstrom’s Canadian operations employ approximately 2,500 people. “We compared to Q4 2021. in a statement. During Q4, which ended Jan. 28, 2023, net sales decreased 4.1%

Operations 260

Operations Department Stores eCommerce Supplies 260

Retail TouchPoints

OCTOBER 26, 2020

With ecommerce traffic unlikely to wane anytime soon, retailers need to harden their operations to prepare for a potential holiday rush. Platforms such as Amazon Web Services (AWS) have been a backbone of ecommerce for years, and their operations have led to insights on how to better prepare online operations for the digital future.

Operations 334

Operations eCommerce Retail Fashion 334

Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. in Q2 2021 while its digital comparable sales grew 10% , building on the 195% growth achieved in 2020. Target’s Store-Based Fulfillment Model Drives Convenience. Target’s physical comparable sales grew 8.9%

Consumer 303

Consumer Toys Department Stores Fulfillment 303

Kissmetrics

FEBRUARY 19, 2021

Current 2021 Trends in Entrepreneurship. In 2021, don’t let a lack of IT expertise hold you back from innovating. Micro-influencers typically have less than 25,000 followers and operate in super specific niches. The post The 10 Biggest Trends in Entrepreneurship to Look For in 2021 appeared first on Neil Patel.

Social Media 361

Social Media Payment Services eCommerce Multichannel 361

Retail TouchPoints

DECEMBER 22, 2020

Nike plans to open 30 stores in the second half of 2021 as the retailer positions itself for long-term growth. Leaders discussed their plans for the business, including growing its connections with shoppers and improving supply chain capabilities, on a Dec. 18 call with analysts.

Supplies 358

Supplies Customer Improvements Consumer 358

Kissmetrics

FEBRUARY 2, 2021

2021 SaaS Trends that Affect Brand Advocacy. Social selling teams can use them to scale operations, thanks to smart libraries of content assets that reps can append to posts on the fly, as well as sophisticated contact intelligence data that can be used for qualifying leads mid-discussion and enriching CRM entries.

Social Media 320

Social Media B2B Games Marketing 320

Retail TouchPoints

JULY 22, 2021

In this article, we take a look at the key risks that may be faced by retail businesses in 2021 but also through the next decade. Sam Meenasian is the Operations Director of USA Business Insurance and BISU Insurance and an expert in commercial lines insurance products. The lingering impact of COVID-19.

eCommerce 298

eCommerce Retail Payment Services Social Media 298

Kissmetrics

JULY 12, 2021

Manage operations, sales, and marketing all from one dashboard that will help you visualize your performance and make key business decisions. Streamline and Simplify Marketing Automation With GreenRope. GreenRope is “the ultimate dashboard for your business.”. This tool is useful for completing marketing automation and CRM all in one place.

Marketing 362

Marketing Payment Services Payments Events 362

Forrester eCommerce

MAY 11, 2021

Since its inception, Dell Technologies has had many achievements, of which it should be proud. Dell revolutionized the PC market, made its way into the enterprise data center business, and created the largest tech company of its time.

Technology 322

Technology Marketing Information Management 322

Forrester eCommerce

APRIL 30, 2021

According to the 2021 Business Technographics Marketing Survey, 75% of all B2B marketing respondents agreed that “buyers expect an immediate response to their […]. The concept of “right audience, right content, right place, right time” has been around the B2B world for ages.

B2B 459

B2B Marketing Operations 459

Retail TouchPoints

APRIL 18, 2022

28, 2022, Fast Retailing operates a total 3,528 stores, with 2,347 as UNIQLO operations — 802 UNIQLO Japan shops and 1,545 UNIQLO International locations. “We We opened the UNIQLO Rivoli Store in Paris in September 2021 and our first global flagship store in Beijing, the UNIQLO Beijing Sanlitun Store, in November 2021. “We

Operations 278

Operations Marketing Retail 278

Retail TouchPoints

FEBRUARY 17, 2023

The RealReal will cut operating costs through layoffs and store closures, with plans to eliminate 230 positions, or 7% of its workforce, according to a filing with the Securities and Exchange Commission. million in Q3 2021, and the net loss for the quarter was $47.3 million in Q3 2021. Revenue for Q3 2022 was $142.7

Payment Services 289

Payment Services Payments Accessories Operations 289

Retail TouchPoints

FEBRUARY 12, 2021

For that reason, market research provider Euromonitor International has identified resilience and adaptability as the two driving forces of consumer behavior in the coming months in its recent report, Top 10 Global Consumer Trends 2021. Here are five key takeaways: The 2021 Consumer is Craving Convenience.

Consumer 344

Consumer Omnichannel Events Customer Experience 344

Retail TouchPoints

OCTOBER 5, 2022

Known for its commitment to sustainability, Allbirds has been fortifying its brick-and-mortar presence since its IPO in November 2021. million generated during the first half of 2021, and an increase of 52% compared to the first half of 2020. Allbirds operates 55 stores globally, 32 in the U.S., million compared to $117.5

Sporting Goods 250

Sporting Goods Outdoor Operations Supplies 250

Retail TouchPoints

MAY 12, 2023

Bluestar brought back the Justice brand as an online-only retailer in April 2021 following its $90 million acquisition of the company in November 2020. Bluestar has appointed Anthony Lucia as Global President of Scotch & Soda USA and Global Business Operations. He brings 25 years’ experience running both U.S.

Accessories 285

Accessories Apparel eCommerce Platforms Fashion 285

Retail TouchPoints

JUNE 7, 2022

Prior to that position Brok spent more than eight years at Nike , eventually serving as its VP, Global Product and Merchandising Operations and Analytics.

POS 303

POS Mobile Operations Technology 303

Retail TouchPoints

JULY 3, 2023

“From moving our assembly operation, relocating our warehouse and updating our ERP system, we are collectively working towards a strategic omnichannel environment that supports shifts in retail and consumers’ wants and needs. .” during the height of its operations. Its products also are sold at The Paper Store locations.

Omnichannel 272

Omnichannel Operations Consumer Other 272

Retail TouchPoints

OCTOBER 31, 2022

Spirit Halloween leased approximately 19,000 square feet of the space, which formerly housed a two-floor , 40,000-square-foot Bed Bath & Beyond store that shuttered in June 2021. Consumers who are dedicated to the brand also eagerly anticipate the annual summer grand opening of the Spirit Halloween flagships.

Operations 254

Operations Toys Accessories Customer Experience 254

Retail TouchPoints

DECEMBER 22, 2021

Passengers can use their mobile devices to order contactless deliveries to their location in the airport’s Concourse B from select retail stores operated by Paradies Lagardère. The live robot deliveries, which debuted for the 2021 holiday season, will provide further data for refining the program and user experience.

Food and Beverages 305

Food and Beverages Travel Mobile Customer Experience 305

Retail TouchPoints

OCTOBER 19, 2022

The agreement allows Green Thumb to lease space from Circle K in Florida, where the c-store retailer operates approximately 600 locations, to offer patients a selection of branded cannabis products. that will be operational by the end of 2022. and $27 billion in 2021, according to data from the MJBiz Factbook.

Operations 276

Operations Games Channel Marketing 276

Retail TouchPoints

MARCH 29, 2021

The shoe brand is planning to expand its own brick-and-mortar footprint with 30 additional stores in the second half of 2021. Nike isn’t the only apparel retailer with a strong wholesale presence looking to put a renewed emphasis on its DTC operations.

Sporting Goods 313

Sporting Goods Specialty Retailers Department Stores Retail 313

Retail TouchPoints

DECEMBER 22, 2022

Linnartz was appointed President of Marriott in 2021 and currently is leading the hospitality brand’s multi-billion dollar technology transformation, designed to improve customer experience, drive topline revenue and increase operational efficiency. Early in her career, Linnartz worked with Hilton Worldwide. ”

Omnichannel 248

Omnichannel Operations Technology Customer Experience 248

Retail TouchPoints

APRIL 3, 2023

Boxed has filed for Chapter 11 bankruptcy protection and will wind down its retail operations while pursuing a sale of its software business. The ecommerce retailer will fund and protect its near-term operations and cover administrative expenses through access to its cash collateral. million reported during the same period in 2021.

Retail 291

Retail Banking Operations eCommerce 291

Retail TouchPoints

JULY 1, 2022

Enjoy will continue operating throughout the bankruptcy process but will wind down its operations in the UK, according to an SEC filing. To fund its operations throughout the Chapter 11 proceedings, Enjoy has received a $2.5 The ultimate plan is to sell to the highest bidder. as of July 1, 2022.

Technology 288

Technology Telecommunications Consumer Electronics Electronics 288

Retail TouchPoints

OCTOBER 6, 2022

Amazon has announced that it hopes to hire 150,000 employees across its operations network for the holiday season, about the same amount as last year. Amazon’s operations employees are paid, on average, approximately $19 per hour based on position and location. Jobs are available across the U.S.,

Operations 248

Operations Shipping Events Retail 248

Retail TouchPoints

SEPTEMBER 5, 2024

The deal includes a pro-rata payment to Nordstrom to buy out its minority interest in the brands , which the department store acquired as part of a previous joint venture with Asos back in July 2021. Analysts have noted that the deal has the potential to open the Topshop and Topman brands to additional wholesale arrangements.

Payment Services 234

Payment Services Payments Department Stores Online Retail 234

Forrester eCommerce

DECEMBER 13, 2021

The Apache Log4j vulnerability (CVE-2021-44228) affects somewhere between 0 and 3 billion-plus of the devices currently running Java. It’s been … a weekend for security pros. Luckily, a metric ton of amazing advice exists on #InfoSecTwitter right now.

Consumer 370

Consumer Management Operations Customer 370

Forrester eCommerce

DECEMBER 22, 2021

I began my latest career adventure with Forrester in November, 2021. When did you join Forrester? The Forrester “Bold at Work” values will be core drivers for my research with the intent of enabling clients and technology vendors to also be “bold at work”. Together, we’ll accomplish great things.

Technology 370

Technology Operations 370

Retail TouchPoints

JANUARY 9, 2023

The Boxed retail operation provides bulk pantry consumables to businesses and household customers without requiring any type of big box membership. million over Q3 2021 to $41.6 The company went public relatively recently; Boxed announced its plans to do so in June 2021 as part of a merger with Seven Oaks Acquisition Corp.

Operations 267

Operations Consumer eCommerce Retail 267

Forrester eCommerce

OCTOBER 13, 2021

Over the past three years there’s been no shortage of hot takes on XDR. From a plethora of vendors across industries to security luminaries laying claim to the term, opinions abound. Yet, until recently, no research established a firm definition of XDR, let alone conduct evaluative research on XDR vendor capabilities. That is why […].

Definition 370

Definition Operations Customer 370

Optimizely

MARCH 5, 2021

Our everyday life is different, the way we take care of ourselves is different, the way we see how businesses operate is different. As of March 4, 2021, here is where the country stands: Image Source: CNN Business. That list encapsulates so much burden we have endured and is indicative of how our lives have changed. Forging Ahead.

Travel 367

Travel Improvements Operations Consumer 367

Retail TouchPoints

JULY 5, 2022

billion net loss, which was partially driven by $6 billion in added costs — including the cost of operating its massive fulfillment network. Census Bureau found that ecommerce sales as a percentage of total retail sales declined slightly in Q1 2022 compared to Q4 2021, even though they grew 2.4% year-over-year. in-store growth. “We’ve

eCommerce 261

eCommerce Fulfillment Operations Customer Experience 261