Retail TouchPoints

JANUARY 13, 2023

The 2022 holiday season showed slow, but steady, improvement for the retail industry. Adobe recorded full-year sales growth of 6.1% , largely driven by heavy spending early in 2022 that tapered off as inflation took its toll. As economic headwinds curbed spending capacity, online retail grew in the U.S. Global digital sales topped $1.1

Electronics 294

Electronics Toys Small Business Retail Sporting Goods 294

Retail TouchPoints

MARCH 2, 2022

Following a successful 2021 pilot that offered brands sponsored on-site ads, Nordstrom Media Network (NMN) has expanded to include off-site channels including paid social and display ads, YouTube video, search and shopping ads and affiliate campaigns.

Channel 246

Channel Retail Customer Experience Operations 246

Retail TouchPoints

APRIL 4, 2022

We expect to see some pandemic-era commerce developments continue with some new twists, and we’re watching some emerging commerce trends that may go strong beyond 2022 — all with the goal of creating richer, more engaging customer experiences and stronger bonds between customers and brands.

B2C 328

B2C B2B Supplies Conversion Optimization 328

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Shipping Costs 287

Shipping Costs Payment Services Merchant Services Payments 287

Groove

JANUARY 24, 2022

So, we put together this blog to share our forecast of the top eCommerce trends that we believe will make their mark in 2022. In addition to using standardized fonts in a variety of eCommerce marketing materials, we foresee Experimental Typography being leveraged in massive ways in 2022. Are you ready? Storytelling With Infographics.

eCommerce 326

eCommerce Merchant Services Shipping Mobile 326

Ecommerce Platforms

MARCH 9, 2022

Shopify Review (Mar 2022): Is Shopify the Best Ecommerce Platform? Shopify Pricing Plans (Mar 2022): Which Shopify Plan is Best for You? Shopify Review (Mar 2022): Is Shopify the Best Ecommerce Platform? Shopify Pricing Plans (Mar 2022): Which Shopify Plan is Best for You? Can become more expensive with premium plugins.

eCommerce Platforms 222

eCommerce Platforms Shipping Costs eCommerce Payment Services 222

Retail TouchPoints

NOVEMBER 8, 2021

As you’re planning for 2022, here are four strategies to help you focus and refine the digital experience to realize immediate ROI in 2022 and beyond. As you head into 2022, digital experiences will continue shaping your brand perception and success. More is better — more data, more insights, happier shoppers.

Retail 298

Retail Omnichannel eCommerce Fulfillment 298

Retail TouchPoints

DECEMBER 14, 2020

Lululemon plans to launch a footwear line in early 2022 as the retailer builds off its current sales momentum. The company isn’t just innovating across fitness categories — Lululemon has been improving its capabilities across retail channels as well. This brought DTC to 42.8% of total net revenue, compared to 26.9%

Channel 210

Channel Improvements eCommerce Retail 210

Omnisend

DECEMBER 7, 2021

While the digital marketing landscape changes dramatically every year, email has continued to be one of the most effective channels for ecommerce marketers. In this article, we’ll examine some of the most important 2022 email marketing trends to be aware of in this year and beyond. Reading Time: 6 minutes. 7 key trends. of email sends.

Marketing 190

Marketing Multi-channel Mobile Channel 190

Retail TouchPoints

MAY 12, 2022

Social commerce has quickly grown from a revolutionary idea to a mainstream concept, and the channel is expected to continue expanding to reach $1.2 Social commerce is a channel built on convenience, and any friction in the transaction can be enough to kill both that specific purchase and ongoing engagement. trillion in sales by 2025.

Social Media 306

Social Media Fashion Channel Events 306

Forrester eCommerce

OCTOBER 4, 2022

Forrester’s Moments Map helps brands understand consumer awareness, adoption, use, comfort, and ultimately preference for various devices and channels.

Channel 195

Channel Consumer Customer Experience B2C 195

Forrester eCommerce

MARCH 16, 2022

since the pandemic began, and customer service organizations have managed the impossible: moving thousands of agents home practically overnight and rapidly deploying new digital channels, all while supporting millions of COVID-19-stressed customers. Our world has changed, and customer expectations have changed with it.

Customer 362

Customer Channel Management Customer Experience 362

TalkingRetail

JANUARY 10, 2024

NIQ data shows that over the four weeks to the 30 December and across all channels, shoppers spent £657m more on groceries compared with the same period last year.

Channel 91

Channel Consumer Retail 91

Ecommerce Platforms

MARCH 14, 2022

Mobile POS systems are all the rage right now, and as we head into 2022, their adoption rate is only going to increase. The 6 Best Mobile POS Systems For Businesses Going Into 2022. Send checkout links to customers or offer digital gift cards, allowing you to sell through another channel altogether. Go to the top. Go to the top.

POS 197

POS Payment Services Mobile Payments 197

Liveintent

DECEMBER 21, 2021

With the clock counting down to the new year, advertisers must think about their strategies for 2022 and how to set themselves up for success in the short and long term — even if you didn’t achieve all the things you wanted to this year. Here are the top three things you should keep top of mind as we head into 2022.

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Channel Recommendation Blog Customer 127

Sailthru

DECEMBER 13, 2022

2022 has been another year for the books – especially for cross-channel marketers. Cross-channel touch points worked harder and smarter You understand the power of all of your marketing assets, creating 4,734 Overlays to power site conversion and customer acquisition. Think of all that time saved!

Events 78

Events Channel Books Marketing 78

ROI Revolution

APRIL 12, 2022

In this article, dive into the top 5 digital marketing initiatives that brands are focusing on in 2022. Paid search advertising is the top initiative for digital marketing professionals this year, with 55% naming it as a priority for their brand in 2022. Google Ads CPCs grew 15-25% in 2021 and are expected to rise 20-40% in 2022.

Marketing 172

Marketing Social Media White Paper SEO 172

Retail TouchPoints

DECEMBER 22, 2022

The winners were revealed and celebrated at the 2022 PAVE Gala earlier in December in New York City, and now we’re spotlighting their craftsmanship with a special report and interview series featuring the leaders driving these projects. The 2022 Winning Windows recipients at the 2022 PAVE Gala in New York City.

Consumer 264

Consumer Retail Toys Presentation 264

Retail TouchPoints

OCTOBER 19, 2021

Eileen Fisher will reportedly step down as CEO of Eileen Fisher at the beginning of 2022 to focus on design, with the goal of eventually moving away from that role as well, according to WWD. The company is looking for a leader who can work across multiple channels, including ecommerce and social platforms.

Clothing 278

Clothing Operations Channel eCommerce 278

Retail TouchPoints

JANUARY 12, 2024

E-sellers will leverage social channels more than ever. Recent data shows that online retailers are increasingly relying on social media advertising platforms to reach and engage with their target customers, while search-based channels such as Google Shopping and Bing are becoming less popular.

Social Media 320

Social Media Beauty and Health Multichannel eCommerce 320

lateshipment

SEPTEMBER 16, 2022

How E-commerce Businesses Can Have a Great Festive Season in 2022. Expand your sales channels to boom festive season sales. Brick-and-mortar shops: Ensure your efforts are consistent across online and offline channels. For deeper insights, feel free to check out our downloadable holiday sales checklist for the 2022 season.

eCommerce 130

eCommerce Merchant Services Shipping Costs Social Media 130

Retail TouchPoints

MARCH 29, 2022

The 2022 Connected Consumer Series featured industry experts, thought leaders and practitioners prepared to share their wisdom with their peers, and spotlighted powerful examples from FILA, Lidl, Patagonia and other businesses. As the Customer Journey Gets More Complex, Focus on Buyer Intent Instead of Channel.

Payment Services 245

Payment Services Merchant Services Omnichannel Consumer 245

Retail TouchPoints

JULY 26, 2024

Tuckernuck , an omnichannel lifestyle retail brand that sells classic yet unique apparel and gifts, needed a scalable advertising channel that it could rely on to drive significant performance during the peak holiday season. We’ve definitely seen the broader impact of investment in MNTN after the fourth quarter and across other channels.

Apparel 259

Apparel Fashion Omnichannel Channel 259

Ecommerce Platforms

MARCH 22, 2022

Here are just some of the top video monetization platforms you can consider in 2022. Uscreen Review (Mar 2022): Your Guide to the Uscreen Video Platform. Thinkific Review and Pricing (Mar 2022): A Free Pricing Plan for Online Course Selling (And More). Lots of video website themes and templates. In-depth analytics.

Payments 160

Payments Payment Services Multi-channel Subscription 160

Ecommerce Platforms

APRIL 29, 2022

Shopify makes it easy to track stock levels across each channel, print barcodes, and integrate with a range of other selling tools. In-depth inventory tracking across a range of online and offline channels. Shopify POS Review (Apr 2022): Is it the Best Point of Sale System & Retail POS? Go to the top. Clover POS.

POS 209

POS Merchant Services Shopify Payment Services 209

Retail TouchPoints

MAY 17, 2022

Zaccariello noted that physical stores not only remain important sales channels, they also provide opportunities to deliver vital connections to and among customers. Coach also entered a new category in Singapore with the pop-up Coach Bagel Shop that operated in April and May 2022.

Games 297

Games Outdoor Definition Events 297

ChannelAdvisor

AUGUST 15, 2022

Digital Commerce 360 just released its 2022 B2B Marketplaces: Growth and Trends report detailing the state of business marketplaces and how they’re shaping the future of business-to-business (B2B) digital commerce. Digital Commerce 360, 2022. Download the full 2022 B2B Marketplaces: Growth and Trends report to learn more. .

eCommerce 90

eCommerce B2B Channel Multichannel 90

lateshipment

SEPTEMBER 23, 2022

With the growth of e-commerce, changing trends, and customers’ increasing shopping needs, BFCM 2022, just like the last couple of years, has become more than just a couple of days by starting weeks before and extending weeks after. Here are some tips and tricks for you to make the best out of BFCM 2022. Set definitive BFCM KPIs.

eCommerce 130

eCommerce Shipping Costs Payment Services Gifts 130

lateshipment

AUGUST 8, 2022

In the 2021 season and 2022 so far, we’ve seen supply chain disruptions, followed by the geopolitical conflict between Russia and Ukraine. How Will the 2022 Holiday Season Be Different? as of June 2022 , the worst since November of 1981, leading to resources such as oil and gas getting really expensive.

eCommerce 130

eCommerce Shipping Costs Shipping Gifts 130

Forrester eCommerce

MARCH 22, 2023

In 2022, total retail sales for the Europe-5 countries continued to grow strongly, but this growth actually shifted from online channels and touchpoints to offline channels and touchpoints. The Europe-5 markets comprise the top five economies in Europe — in order of size, those are Germany, the UK, France, Italy, and Spain.

Online Retail 195

Online Retail Retail Channel Marketing 195

ChannelAdvisor

JUNE 29, 2022

The beauty industry is getting a digital makeover, according to eMarketer’s new report, US Beauty E-Commerce 2022: How to Win Over Gen Z and the Ever-Evolving Online Shopper. eMarketer reports that cosmetics and beauty will be one of the fastest-growing e-commerce categories in 2022 and will rank above average in four of the next five years.

eCommerce 95

eCommerce Beauty and Health Social Media Specialty Retailers 95

Ecommerce Platforms

JANUARY 27, 2022

HubSpot Marketing Hub Review (Jan 2022) – The Ultimate Guide. HubSpot Pricing (Jan 2022): The Ultimate Guide to HubSpot's Products and Pricing Plans. HubSpot Alternatives (Jan 2022): Which are The Best Solutions. Omnichannel support components allow companies to support their customers on the channels they like most.

Live Chat 104

Live Chat Merchant Services Omnichannel Shopify 104

365 Retail

SEPTEMBER 29, 2022

Ribble Cycles wins the Omni-channel Experience award at the Creative Retail Awards 2022. Shortlisted in three categories: Technology, Retail Experience and Omni-channel Experience – Ribble is a premium award-winning bike brand and digital first business. States Andy Smallwood, CEO, Ribble Cycles.

Channel 85

Channel Technology Events Retail 85

Liveintent

DECEMBER 21, 2021

With this in mind, we’ve compiled a list of the more pressing considerations publishers should keep top of mind to ensure business success in 2022. In 2022, publishers will need to double down on their existing first-party data strategy or explore how to build one. Let’s take a look. First-party data. Happy New Year!

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Subscription Presentation Blog Channel 127

Retail TouchPoints

JANUARY 29, 2024

While nearly two-thirds ( 65% ) of retailers responding to the 2022 survey had assigned in-store staff to these tasks, that percentage dropped to 56% in 2023. Another indication of this change is that the number of retailers providing dedicated space for order prep also dipped between 2022 and 2023, from 60% down to 43%.

Fulfillment 289

Fulfillment Shipping Costs Omnichannel Retail 289

ChannelAdvisor

JUNE 10, 2022

Prime Day 2022 is on its way and promises to be even bigger than last year’s event , which boasted success metrics such as: $11.2 Ensuring a successful Prime Day 2022 means preparing everything from enticing promotions to reliable fulfillment. Want even more tips and tricks to prepare for Prime Day 2022?

Shipping Costs 95

Shipping Costs Fulfillment Events Electronics 95

ChannelAdvisor

DECEMBER 22, 2021

But, as 2021 winds down, it’s time to think about the bigger picture and look at what we’ve seen and learned in e-commerce as we head into 2022. Trends for 2022. This means diversifying where you receive your supply, which channels you are selling on, which regions/countries you are reaching and what fulfillment options you offer.

eCommerce 98

eCommerce Shipping Costs Fulfillment Supplies 98