Retail TouchPoints

FEBRUARY 9, 2022

retailers will be able to accept contactless customer payments on their Apple iPhones via its new Tap to Pay functionality. Consumers will be able to use their credit and debit cards, Apple Pay or other digital wallets to purchase items, with no additional POS hardware or payment terminal required to complete transactions.

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Payment Services Point of Sale Retail POS 296

Fabric

AUGUST 8, 2023

The digital marketplace continues to reshape the retail landscape, offering unparalleled convenience and access to a global customer base. In 2022, US e-commerce sales topped $1 trillion , while global e-commerce sales soared past $5.7 E-commerce is here to stay. What is Order Management? What is an order management system (OMS)?

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Payment Services Fulfillment Management eCommerce 130

365 Retail

MAY 17, 2022

Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. billion in fees, labour, and lost business in 2020.

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Merchant Services White Paper Payment Services Multi-channel 104

Retail TouchPoints

JULY 25, 2023

Any retailer that’s attempted to provide pickup and delivery services knows how fraught (not to mention expensive) they can be. But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. She credited solid partnerships with courier services such as DoorDash and Uber in making these goals achievable.

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Payment Services Operations Omnichannel Fulfillment 246

Ecommerce Platforms

MARCH 24, 2022

The best CRM for ecommerce brands is a powerful tool in today’s age of customer-experience focused selling. Today’s companies need to commit to consistently delivering the best possible level of customer service if they want any hope of maintaining long-term loyal customers. Custom domains. Go to the top.

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eCommerce Payment Services Payments WooCommerce 193

Retail TouchPoints

APRIL 3, 2023

billion on pet food and treats, supplies, medicine, vet care and other services in 2022, and are predicted to spend $143.6 Myos Fetch is a full-service SMS “concierge” for all things related to the brand and its focused, yet growing, product line. More than 66% of U.S. million or so homes spent $136.8 billion in 2023.

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Payment Services Social Media Subscription Channel 252

Retail TouchPoints

MAY 27, 2022

including new payment and checkout options, personalized styling facilitated by smart mirrors and upgraded delivery and return options. COS (which stands for Collection of Style) is owned by H&M and currently operates 13 locations across the U.S. location, with additional locations getting the upgrades later this year.

Payment Services 296

Payment Services Fashion Recommendation Customer Experience 296

Retail TouchPoints

MARCH 29, 2022

The 2022 Connected Consumer Series featured industry experts, thought leaders and practitioners prepared to share their wisdom with their peers, and spotlighted powerful examples from FILA, Lidl, Patagonia and other businesses. Why the Non-Purchaser Might be Your Most Important Customer. View the session on demand.

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Payment Services Merchant Services Omnichannel Consumer 242

Retail TouchPoints

MARCH 21, 2023

“The overriding tenet of our annual planning this year was to be leaner while doing so in a way that enables us to still invest robustly in the key long-term customer experiences that we believe can meaningfully improve customers’ lives and Amazon as a whole,” he wrote.

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Payment Services Customer Experience Blog Operations 283

Retail TouchPoints

MAY 9, 2022

DTC ecommerce solution provider ESW will acquire Scalefast , an end-to-end ecommerce company, in a deal that is expected to close by mid-year 2022. Together, ESW and Scalefast will serve customers in more than 200 markets. We are excited by this opportunity to join in a bold vision for the future of DTC ecommerce. “We

Payment Services 284

Payment Services Payments Electronics Omnichannel 284

Retail TouchPoints

JUNE 8, 2022

As the retail industry starts to return to normal in 2022, merchants around the world continue to respond to changing consumer behavior by embracing adaptability with open arms, in addition to being increasingly open to new technologies as part of their long-term strategies. This led to an increase in ecommerce sales by 14.2%

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Merchant Services Payment Services Payments eCommerce 246

Retail TouchPoints

JUNE 8, 2022

As the retail industry starts to return to normal in 2022, merchants around the world continue to respond to changing consumer behavior by embracing adaptability with open arms, in addition to being increasingly open to new technologies as part of their long-term strategies. This led to an increase in ecommerce sales by 14.2%

Merchant Services 246

Merchant Services Payment Services Payments eCommerce 246

Retail TouchPoints

APRIL 12, 2021

Enter low-code, which abstracts away many of the hurdles from the consumer-facing app development process. The low-code approach is built around a visual interface that allows users to assemble drag-and-drop code components, API-based services, machine learning, IoT capabilities and model-driven logic, and do it with Lego-like simplicity.

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Payment Services Retail Mobile Customer Experience 303

Retail TouchPoints

MAY 24, 2024

Additionally, a CFPB market report issued in September 2022 revealed that more than 13% of BNPL transactions involved a return or dispute and that people disputed or returned $1.8 billion in transactions at the five BNPL firms the agency surveyed.

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Consumer Payment Services Books Marketing 262

Retail TouchPoints

AUGUST 17, 2022

It’s hard to say that 2022 has been the year of ecommerce so far. On one hand, ecommerce automation saves a ton of time compared to manual ways of executing an operation. Numerous apps on Shopify like Opinew can help you fully automate that process.” Every product experiences some form of word-of-mouth marketing.

eCommerce 363

eCommerce Payment Services Channel Social Media 363

Retail TouchPoints

JUNE 3, 2024

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it announced trialing 100% self-checkout at 200 stores. Dollar General also is focusing on reducing turnover among managers, in part with improvements to supply chain and merchandising functions.

Payment Services 276

Payment Services Supplies Management Improvements 276

ESW

OCTOBER 31, 2023

This intention to spend more while being mindful of ongoing financial obligations may explain the boom in use of ecommerce instalment payments among Gen Z and Millennials. In this article, we will cover the rising popularity of instalment payments among younger generations. Consumer shopping habits are always in flux. And why now?

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Payment Services eCommerce Mobile Consumer 78

Retail TouchPoints

MARCH 20, 2024

The Save Mart Companies , a 194 -store supermarket chain operating in California and western Nevada, has partnered with Flashfood to offer high-quality groceries at up to 50% off and, not incidentally, divert food waste from landfills. More than 11 million tons of food went to waste in California alone in 2022, according to Flashfood.

Payment Services 262

Payment Services Fulfillment Operations Technology 262

Retail TouchPoints

DECEMBER 13, 2023

Google Pay will make buy now, pay later (BNPL) options available for online and mobile payments in the U.S. Google Pay has partnered with Affirm and Australia-based Zip and will begin offering their pay-in-four services on Android devices early in 2024. YoY and $2.5 billion more than last year, according to data from Adobe Analytics.

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Merchant Services Payment Services Mobile Payments Mobile 272

Retail TouchPoints

FEBRUARY 8, 2024

Broadcasters then could look to get more out of their product by extending the customer experience beyond the TV show. As with any first-party data collaboration, it is paramount that media owners ensure they have the technology in place to facilitate security and privacy. Lucy Cunningham is Enterprise Sales Director at InfoSum.

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Payments Payment Services Retail Channel 309

Retail TouchPoints

JANUARY 10, 2023

Additionally, Amazon is adding a new feature to the Buy with Prime package that will enable merchants to display ratings and reviews from Amazon customers on their own online stores. Launched in April 2022 , Buy with Prime is Amazon’s answer to the growing success (and power) of the third-party merchants that sell on its site.

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Merchant Services Payment Services BigCommerce Payments 296

Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?

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Payment Services Omnichannel POS Mobile 266

365 Retail

APRIL 19, 2022

The shortlist for Retail Technology Show ’s 2022 Innovation Awards has been announced, featuring the top 10 tech picks from the innovations on display at the new flagship event for retail that brings together Europe’s most forward-thinking retailers and leading tech innovators.

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Payment Services Technology Retail POS 73

Retail TouchPoints

JULY 17, 2023

billion in 2022 and is expected to grow at a CAGR of 28.4% The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Exceptional customer experience. from 2023 to 2030.

Food and Beverages 246

Food and Beverages Payment Services Retail Payments 246

ESW

JUNE 6, 2023

The payments landscape has evolved quickly from physical payments such as cash and credit cards to digital payments like Google Pay, PayPal, bank transfers and more. Here’s how multiple ecommerce payment options can benefit brands, how to choose the right payments and the various payments favoured by today’s consumers.

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Merchant Services Payment Services Payments eCommerce 78

Retail TouchPoints

NOVEMBER 1, 2022

Consumers expect brands to provide seamless access to products and services via mobile apps. However, many retailers struggle to deliver these experiences because of limited resources and a lack of expertise. Location-Powered Experiences Drive Results. Provide seamless checkout options with digital rewards and payment options.

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Payment Services Retail Shipping Costs Mobile 272

Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. Retail TouchPoints (RTP): You began in your post at JCPenney in 2022. Bala: It’s all starting with data cleansing.

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POS Department Stores Payment Services Point of Sale 276

Ecommerce Platforms

APRIL 5, 2022

Shopify even has its own payment processing service. Payment processing: Shopify has its own built-in solutions for payments, capable of accepting Apple Pay, Google Pay, and a range of other options. Shopify POS Review (Apr 2022): Is it the Best Point of Sale System & Retail POS? Go to the top.

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POS lightspeed Payment Services Point of Sale 104

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. As DTC businesses continue to prioritize digital commerce experiences, brands are facing more market competition than ever. In 2021, U.S. What is DTC eCommerce?

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Payment Services eCommerce Customer Retention Demo 78

ESW

DECEMBER 4, 2023

The partnership gives ecommerce brands built on Shopware access to ESW’s suite of solutions to enable all aspects of DTC cross-border expansion, including compliance, data security, fraud protection, taxes and tariffs to checkout, delivery, returns, customer service and demand generation, in as little as four weeks.

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Merchant Services Payment Services Technology Shipping Costs 88

Retail TouchPoints

SEPTEMBER 8, 2022

The program will serve seniors and Medicare beneficiaries according to a value-based process — by which payment of health services are made to providers according to the quality and outcome of patient care — through multiple Medicare Advantage plans.

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Payment Services Technology Improvements Retail 276

iVend

APRIL 5, 2023

Read more A point of sale (POS) system is the nerve centre of any retail operation. It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. The global mobile POS market is forecast to grow at a CAGR of 11.1% billion **.

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Retail TouchPoints

APRIL 5, 2022

Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the spinoff. “As Source: CivicScience.

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PayPal Merchant Services Payment Services Cryptocurrencies 361

iVend

FEBRUARY 13, 2022

Check out of a store – brick and mortar or digital – these days and chances are you’ll be offered a choice of payment types that would have blown your mind ten years ago. iVend POS iVend helps retailers offer the broadest range of payment types. iVend POS iVend helps retailers offer the broadest range of payment types.

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Payment Services Electronics X-cart POS 98

Retail TouchPoints

MARCH 8, 2023

The investment, which is up 27% from the amount spent in 2022, will primarily be used to remodel and maintain existing stores while opening new locations, along with improvements to supply chain and technology. Another 12% will be put toward supply chain improvements designed to boost both capacity and the customer experience.

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Payment Services Supplies Electronics Omnichannel 255

FastSpring

JANUARY 29, 2020

Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. Give your customers the flexibility to complete their purchase from any device, regardless of where they initially started the checkout process. A push for smarter payment processing.

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Payment Services Merchant Services Payments eCommerce 81

Retail TouchPoints

NOVEMBER 20, 2023

As the tactics behind these crimes become increasingly sophisticated, and customer expectations for in-store experiences are higher than ever, retailers are finding it more difficult to protect their assets while maintaining great service. This represents the greatest source of loss for retailers of all sizes.

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Small Business Retail Payment Services Retail Sporting Goods 310