Retail TouchPoints

APRIL 22, 2022

Amazon is creating a $1 billion venture investment program, the Amazon Industrial Innovation Fund (AIIF), with the goal of supporting innovation in customer fulfillment, logistics and the supply chain. Amazon is primarily interested in robotics, artificial intelligence, machine learning, autonomy and other emerging technologies. “We

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Retail TouchPoints

NOVEMBER 3, 2021

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group. trillion worldwide, equivalent to both 10.3%

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Retail TouchPoints

JULY 1, 2022

Ron Johnson, CEO and co-founder of Enjoy Technology. Six years later, Johnson might answer that question differently — his “commerce-at-home” startup Enjoy Technology filed for bankruptcy on June 29, 2022, after a series of setbacks including staffing shortages and dwindling liquidity. as of July 1, 2022.

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Retail TouchPoints

FEBRUARY 21, 2022

Here are three trends that will define the retail industry in 2022 — and likely for years to come: 1. By employing dark stores and automated pick-and-pack technology , among other digital solutions, grocers are able to ensure they can keep pace with shoppers’ demands and maintain their competitive edge.

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Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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Retail TouchPoints

JUNE 3, 2022

Walmart will open four next-generation fulfillment centers over the next four years as it seeks to reach 95% of the U.S. The retailer will utilize technology developed by Knapp and tested in a Pedricktown, N.J. The retailer will utilize technology developed by Knapp and tested in a Pedricktown, N.J. population. population.

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Retail TouchPoints

NOVEMBER 8, 2021

As you’re planning for 2022, here are four strategies to help you focus and refine the digital experience to realize immediate ROI in 2022 and beyond. New technologies such as semantic vector search have made it possible to not only deliver what buyers are searching for but also fulfill their goals. This is still true.

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Retail TouchPoints

AUGUST 23, 2022

has launched the Business Optimization Of Shipping and Transport engine, or BOOST, which leverages data, AI and machine learning to choose the best fulfillment option for both the customer and LS&Co.’s The in-house technology is part of LS&Co.’s orders by Black Friday 2022. s bottom line. in a statement.

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Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. 18 and Dec. 18-31 window. “In

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Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. It’s important to recognize that this metaverse continuum also includes immersive platforms like Roblox and Web3 technologies like non-fungible tokens (NFTs). Prediction 5: Holiday 2022 Will Be a True Glimpse of Post-COVID Retail.

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Retail TouchPoints

MARCH 24, 2022

With 2022 in contention to be the year things “finally, actually” return to “normal” (if we even remember what that looked like!), Pitney Bowes Global Ecommerce offers ecommerce fulfillment, parcel delivery, returns management and cross-border logistics and technology.

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Retail TouchPoints

NOVEMBER 4, 2024

Reju, which is owned by Technip Energies and relies on technology that originated with IBM research, is developing an infrastructure to take textile waste and regenerate it at scale, starting with polyester. Goodwill and WM are looking to play a critical role in recovery through the collection and sorting of textiles in North America.”

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Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs.

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Retail TouchPoints

JANUARY 12, 2023

Retailers will now be able to plug into Walmart Commerce Technologies’ Store Assist local fulfillment services and the Walmart GoLocal delivery solution through the Salesforce AppExchange. The same technology that powers Store Assist has enabled Walmart to fulfill over 830 million orders across over 4,700 Walmart stores.”.

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lateshipment

SEPTEMBER 2, 2021

And so, here are the top five emerging and promising eCommerce logistics trends to keep an eye on as we head towards 2022. Trend #1: The Rise of Direct to Consumer (D2C) Fulfillment. While still a bit experimental, D2C can be a win-win fulfillment model. Trend #2: Use of IoT for More Transparency and Quality Assurance.

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Retail TouchPoints

DECEMBER 1, 2021

Retailers in 2022 will need to take a proactive approach to limiting supply chain risk and reexamine their continuity plans to improve supply chain resiliency. In 2022, small- and medium-sized retailers will need to closely consider their ecommerce partnerships. Think of it like a resurgence of the P.O. box for the digital retail age.

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Retail TouchPoints

MAY 13, 2022

Instacart has moved closer to a planned IPO after confidentially submitting a draft registration statement with the SEC on May 11, 2022, although specific details were not revealed. Among the offerings is its upgraded fulfillment solution, Carrot Warehouses. We can’t control the market, but we can control how we respond.

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Retail TouchPoints

APRIL 28, 2023

billion in Q1 2022. Amazon put an emphasis on convenience as a driver for its retail business during the quarter: nearly 26 million customers utilized same-day delivery, up 50% compared to Q1 2022, according to CEO Andy Jassy. While Amazon’s retail sales growth held steady from 2022, AWS’ growth of 16% to $21.4

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Retail TouchPoints

MARCH 4, 2022

Innovations in using stores as pickup and delivery hubs increased Walmart’s last mile capacity by 20% last year, and its ambitious goal of a further 35% growth will leverage some of the technology and services that it’s been developing. The news that Nike will play a smaller role in sales, however, was poorly received by investors.

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Retail TouchPoints

DECEMBER 29, 2021

Thanks to the latest technological developments, the warehouse-first marketing approach has been losing steam, and online purchases are taking the lead. Virtual reality functions and applications are emerging as innovative solutions to fulfill customers’ demands, playing a crucial role when facing the industry’s most pressing challenges.

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Ecommerce Platforms

JANUARY 5, 2023

So, with that in mind, it’s no wonder that in 2022, 70% of online retailers were working to improve their tracking information to provide a better customer experience, and 38% worry about meeting their customer's delivery expectations. This is where fulfillment solutions for smoother, faster, and easier shipping come into their own.

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Retail TouchPoints

JULY 15, 2022

Amazon is growing its UK workforce with the addition of 4,000 new jobs in corporate and technology fields , increasing the company’s permanent workforce in the region to 75,000. In 2022, Amazon also set out to create 1,500 new apprenticeships across 40 different departments. warehouses following a Q1 2022 net loss of $3.8

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Retail TouchPoints

MARCH 24, 2022

2 spots on the National Retail Federation’s 2022 list of the Top 50 Global Retailers , as determined by Kantar Retail. Analyzing the entire Top 50 in a blog post , David Marcotte, SVP, Global Insights & Technology at Kantar identified several important global commerce trends: Solid performance by c-store retailers including A.S.

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Retail TouchPoints

SEPTEMBER 1, 2022

Heading into the 2022 peak season, everything old is new again. In an ideal world, no retailer would wind up with excess inventory because they would have the right insights to understand where and when their product most needs to be fulfilled. Take Back Control With Tech-Enabled, End-to-End Supply Chain Management.

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Retail TouchPoints

JUNE 7, 2023

Sensory Enabling Technologies (SETs) enable consumers to feel textures, smell and even perceive the taste of a product. Relying on these technologies can help inform the consumer about the sensory properties of a product like its texture, smell, and even taste. This is no longer science fiction. virtual reality).

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Retail TouchPoints

JULY 21, 2022

Amazon expects to have thousands of custom electric delivery vehicles in more than 100 cities by the end of 2022 and to reach 100,000 vehicles across the U.S. Amazon has begun rolling out Rivian electric delivery vehicles in Baltimore, Chicago, Dallas, Kansas City, Mo., Nashville, Tenn., Phoenix, San Diego, Seattle and St.

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Retail TouchPoints

JULY 5, 2022

In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. Prediction 2: Diversification of fulfillment services will be key to omnichannel success. The store has become a central hub for omnichannel fulfillment.

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Retail TouchPoints

AUGUST 19, 2022

Retail TouchPoints (RTP): How have shifts in consumer behaviors and expectations impacted the way retailers invest in technology? In fact, 36% of retailers still tell us they’re planning to spend more [on technology] in 2022 than they did in 2021. RTP: The recession isn’t impacting retail budgets for technology, which is great.

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Retail TouchPoints

NOVEMBER 29, 2022

stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. The retailer’s legacy distribution model had stores operating as nodes in the fulfillment process. Lowe’s has converted eight of its regions, covering more than half its nearly 1,800 U.S. During the call on Nov.

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Retail TouchPoints

JULY 18, 2022

Kohl’s revealed in a filing with the Securities and Exchange Commission that Paul Gaffney, the retailer’s Chief Technology and Supply Chain Officer, will leave the company Aug. Mc Feeney joined Kohl’s in January 2020 and served most recently as the company’s EVP of Technology. net sales drop and total revenue falling 4.4%.

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Retail TouchPoints

DECEMBER 9, 2021

There are, however, three things brands can do now to soften the bullwhip effect at various stages, setting themselves up for a less disruptive 2022. Brands with fixed logistics networks that must ship into specific ports in order to access dedicated warehouses and fulfillment centers won’t be able to take advantage of this strategy.

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Retail TouchPoints

MARCH 16, 2023

Following layoffs of 11,000 workers in November 2022, Facebook parent company Meta announced on March 14 that it would let go of an additional 10,000 employees, or approximately 13% of its workforce. People will be more productive, and their work will be more fun and fulfilling.

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Retail TouchPoints

SEPTEMBER 23, 2022

Kroger will roll out BrightDrop ’s temperature-controlled Trace Grocery e-carts to its stores later in 2022 to help streamline the handling of curbside grocery orders. The retailer recently completed a pilot of the technology at its stores in Lexington and Versailles, Ky.,

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Retail TouchPoints

JANUARY 3, 2023

including Southern California grocery chain Vallarta Supermarkets , which deployed the company’s technology in July 2022 to bolster its online shopping and fulfillment. serves more than 200 businesses globally and over 100 customers in the U.S., Relationshop CEO Galen Waters will assume the role of CEO of Stor.ai.

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Retail TouchPoints

FEBRUARY 23, 2023

Instacart has expanded the offerings under its Instacart Platform umbrella, a suite of enterprise-grade technologies designed to help grocers with their digital transformations. Through our partnership with Instacart, we’re able to leverage Platform technologies that have helped us seamlessly grow our ecommerce business.

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Retail TouchPoints

JUNE 21, 2024

The transition began at the company’s automated fulfillment center in Ohio and offered a test-and-learn opportunity for the larger rollout. I’m so excited we’re changing over to paper,” said Christian Garcia, a fulfillment associate at the BFL1 fulfillment center in Bakersfield, Calif.

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