Retail TouchPoints

MAY 16, 2024

billion in 2023 to $6.36 Providing healthcare services — such as Botox, hair removal, skin contouring and even facelifts — in a sleek spa environment means many who first come in for a one-time facial or massage ultimately may opt for more expensive healthcare services. By one estimate, the U.S. billion by 2030.

Payment Services 253

Payment Services Technology Payments Retail 253

Retail TouchPoints

FEBRUARY 26, 2024

Consumers are quickly losing trust, and companies must act swiftly and responsibly to restore it. A Pew Research study reveals a concerning trend: 67% of consumers have little understanding of what companies do with their data, a sentiment echoed by an IAPP study which found that only 29% feel informed about how their data is protected.

Improvements 312

Improvements Payment Services Consumer Banking 312

FastSpring

JANUARY 9, 2023

Most Stripe alternatives fall into one of two categories: (1) payment processors, or (2) a billing solution that covers payment processing and other aspects of billing such as fraud detection, checkout, and more. A MoR also takes the lead on chargebacks, tax audits, legal compliance, and more. Table of Contents.

Payment Services 116

Payment Services Merchant Services Payments PayPal 116

Retail TouchPoints

JULY 19, 2024

A 2023 TNS survey revealed that nearly seven in 10 Americans were concerned about robocall scams posing as retailers and claiming a package is pending pickup or that they are due a refund. Beyond the consumer risk, there is the retailer brand risk. They desire outbound CX technologies that deliver brand security and protection.

Payment Services 253

Payment Services Operations Retail Customer Experience 253

lateshipment

AUGUST 31, 2023

59% of US consumers planning to shop online this year, and 63% of consumers are planning to spend more money shopping compared to the 2022 holiday season. JustUno ] It’s important that e-commerce businesses brace themselves to handle the holiday rush and keep up with the evolving consumer trends. But, let’s face it.

Consumer 130

Consumer eCommerce Social Media Payment Services 130

Retail TouchPoints

MAY 8, 2024

Artificial intelligence has revolutionized the way businesses and individuals operate by using data to power tools that can analyze, respond, predict and create in a manner similar to the human brain. Virtual try-on technologies that allow consumers to see themselves wearing an item before making a purchase are interesting but complicated.

Payment Services 292

Payment Services Retail Outdoor Technology 292

Retail TouchPoints

JANUARY 19, 2024

A historic pandemic with a double-whammy of supply chain and staffing issues as well as persistently high levels of inflation have up-ended a lot of industry norms and pushed consumers to increasing their scrutiny on where and how much they spend. consumers are increasingly looking for deals and overall experience when shopping.

Payment Services 339

Payment Services Merchant Services Retail Customer Experience 339

Retail TouchPoints

JANUARY 6, 2023

consumers reported that they experienced a worsening economic situation over the past year, and members of this group said it would take time for their concerns to subside even as economic stressors abate, according to Deloitte’s Global State of the Consumer Tracker.

Retail 356

Retail Payment Services Consumer Management 356

Retail TouchPoints

MARCH 31, 2023

And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. What’s more, the number of payment providers on the market has dramatically multiplied over the years, creating a vast and often confusing ecosystem. It’s reckoned that nearly 4.5

Financial Services 271

Financial Services Payment Services Payments Small Business Retail 271

Retail TouchPoints

FEBRUARY 7, 2023

1, 2023 $8.8 million debt service payment on municipal bonds sold to help finance the venture, due to insufficient funds. The mall also had missed the previous payment deadline for the same reason in August 2022. featuring styles appropriate for Islamic and other religious consumers). The notice from U.S.

Payment Services 266

Payment Services Department Stores Clothing Banking 266

Ecommerce Platforms

JANUARY 17, 2023

How to figure out the best products to sell (and find manufacturers/suppliers) All Canadian businesses begin in the ideation phase, where you must look for gaps in the marketplace and solve the issues that consumers have in certain areas. Other options include inventions, crafts, Etsy-like products, eBooks, and more.

Payment Services 197

Payment Services Payments Merchant Services Shipping Costs 197

Ecommerce Platforms

JANUARY 17, 2023

How to set up a Canadian-friendly payment processor. All Canadian businesses begin in the ideation phase, where you must look for gaps in the marketplace and solve the issues that consumers have in certain areas. The process decreases upfront costs since you sell products that remain stored at the supplier’s warehouse.

Payment Services 197

Payment Services Payments Merchant Services Shipping Costs 197

Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. The hidden expenses of wasted time, expensive fees, penalties or additional losses of goods and services add up. trillion in 2023.

Merchant Services 291

Merchant Services Payment Services Payments eCommerce 291

GetElastic

APRIL 11, 2023

In 2023, headless commerce is expected to become a mainstay of eCommerce operations, with more brands than ever adopting it to streamline their operations and boost sales. Headless commerce has quickly gained widespread popularity among brands looking for more flexibility and agility in their eCommerce operations.

Payment Services 147

Payment Services Payments Social Media Mobile 147

FastSpring

AUGUST 13, 2024

The Verge points out that app updates or reinstalls by the user reset the clock back to 12 months left for the ongoing store services fee. For example, the “Store Services Fee” will be “a 10% standard commission fee or a 5% discounted commission (e.g., Read FastSpring’s press release on the December 11, 2023 ruling in the case.

Merchant Services 137

Merchant Services Payments Payment Services Games 137

Retail TouchPoints

AUGUST 23, 2024

The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the retail sector for the year ending in late October 2023. This can put customers’ Payment Card Industry (PCI) or personal information (PI) data at risk of a breach and compliance violation. Is it read-only and encrypted?

Payment Services 312

Payment Services Retail Operations Management 312

Ecommerce Platforms

JUNE 20, 2023

In today’s Stripe Atlas review, we’re examining an interesting service offered by one of the most popular payment processing and business technology companies in the world. Stripe Atlas is a service offered by the Stripe fintech company , used by thousands of founders from more than 140 countries worldwide.

Payment Services 104

Payment Services Document Management Arts 104

Retail TouchPoints

AUGUST 9, 2023

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. The Square Go app, available for free for both consumers and businesses, is currently available in the U.S. for iOS devices.

Books 241

Books Merchant Services Payment Services Customer 241

Fabric

AUGUST 8, 2023

A recent survey found that 73% of consumers have experienced a delivery failure and the top issues cited were late delivery, delivery not arriving when expected, and length of time to make delivery. Order management is the process of efficiently handling and fulfilling customer orders from start to finish. What is Order Management?

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

Retail TouchPoints

AUGUST 17, 2023

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries.

Consumer 245

Consumer Payment Services Food and Beverages Supplies 245

Retail TouchPoints

AUGUST 22, 2023

The INFORM (Integrity, Notification, and Fairness in Online Retail Marketplaces) Consumers Act, which went into effect in late June 2023, marks a significant step forward in curbing online fraud by third-party sellers and organized theft from retail stores. But compliance can be complicated. And the INFORM Act is no exception.

Information 246

Information Payment Services Online Retail Consumer 246

Retail TouchPoints

AUGUST 11, 2023

New research from Capterra finds that tip fatigue — exhaustion caused by the pressure to tip more money to a widening array of workers — is a serious problem affecting most consumers who use checkout tablets at restaurants and other businesses. This should give pause to any business that uses checkout tablets.

Consumer 229

Consumer Payment Services Point of Sale POS 229

Retail TouchPoints

MARCH 1, 2021

The internet facilitates every aspect of our lives, which has only become more obvious during the COVID-19 pandemic. Research by PwC suggests that 69% of consumers think online companies are vulnerable to cyberattacks, and only 10% of consumers feel they have complete control over their personal information. The bad news?

Payment Services 157

Payment Services Payments Social Media Consumer 157

Retail TouchPoints

JULY 25, 2023

Any retailer that’s attempted to provide pickup and delivery services knows how fraught (not to mention expensive) they can be. But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. She credited solid partnerships with courier services such as DoorDash and Uber in making these goals achievable.

Payment Services 246

Payment Services Operations Omnichannel Fulfillment 246

FastSpring

OCTOBER 14, 2024

2023 that Google Play and Google Play Billing represent an illegal monopoly run by Google. Note: FastSpring provided support regarding alternative payment methods in the case. Read our December 2023 press release here. Read FastSpring’s press release on the December 11, 2023 ruling in the case.

Payments 157

Payments Merchant Services Payment Services Games 157

Retail TouchPoints

APRIL 3, 2023

billion on pet food and treats, supplies, medicine, vet care and other services in 2022, and are predicted to spend $143.6 billion in 2023. Myos Fetch is a full-service SMS “concierge” for all things related to the brand and its focused, yet growing, product line. More than 66% of U.S. million or so homes spent $136.8

Payment Services 251

Payment Services Social Media Subscription Channel 251

Retail TouchPoints

DECEMBER 13, 2023

Google Pay will make buy now, pay later (BNPL) options available for online and mobile payments in the U.S. Google Pay has partnered with Affirm and Australia-based Zip and will begin offering their pay-in-four services on Android devices early in 2024. YoY and $2.5 billion more than last year, according to data from Adobe Analytics.

Merchant Services 269

Merchant Services Payment Services Mobile Payments Mobile 269

Retail TouchPoints

JANUARY 3, 2023

With shrinking margins, economic uncertainty, and growing cyber risks from automated threats, retailers face continued challenges in 2023. As consumers faced higher prices at the gas pump, grocery stores and other places, many cut back on their spending, increasing the competition among retailers. Bad Bots are Siphoning Profits.

Payment Services 300

Payment Services Merchant Services Retail Gifts 300

Ecommerce Platforms

APRIL 5, 2023

Today, we’re going to be reviewing some of the top subscription ecommerce platforms available to business owners in 2023. Subscription ecommerce is the term given to an online business model in which consumers sign up for long-term access to a product or service. Shopify Pricing Plans and Fees 2023: Which One is Right for You?

eCommerce Platforms 104

eCommerce Platforms Subscription Payment Services eCommerce 104

ESW

JUNE 23, 2023

And as the number of ecommerce consumers continues to grow, new markets and segments are emerging along with it. But keeping up with consumer behaviour around the world can be overwhelming for even the biggest ecommerce brands. So what should ecommerce brands know about consumer behaviour in 2023?

Consumer 78

Consumer eCommerce Payment Services Shipping Costs 78

FastSpring

SEPTEMBER 1, 2021

Due to the impact of the pandemic, the country reduced its VAT rate from 10% to 7% through September 30, 2023. The country recently published guidance requiring providers of electronic services — select digital products and services — to register for VAT if they meet certain criteria and thresholds.

Payment Services 143

Payment Services Electronics Payments Telecommunications 143

Retail TouchPoints

NOVEMBER 14, 2024

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. For retailers and consumer businesses, a surge in data breaches presents difficult challenges.

Retail 252

Retail Payment Services Consumer Operations 252

Retail TouchPoints

APRIL 7, 2023

The goals of this partnership, announced in January 2023, include enhancing access to cybersecurity news, guidance, education and resources for retail industry businesses. Hackers heavily target financial and payment data in breaches. Consumers are facing an increasing number of cyberthreats as well.

Payment Services 259

Payment Services Magazine eCommerce Improvements 259

Retail TouchPoints

APRIL 18, 2023

Today’s consumers move across digital, physical and social platforms with ease, switching from browsing, researching and buying in seconds. As shopping journeys become increasingly complex, it’s harder for brands to put themselves in front of their consumers at exactly the right moment. Shopping is everywhere.

Merchant Services 279

Merchant Services Payment Services Social Media Retail 279

Retail TouchPoints

APRIL 10, 2024

Since 2020, the global economy has sat on pins and needles as the fallout from COVID-19 rippled through 2021, 2022 and 2023. But the resilience of the American consumer prevented an all-out economic disaster. Time and time again, consumers kept the economy chugging along despite the bleak forecasts from leading economists.

Customer Loyalty 260

Customer Loyalty Payment Services Customer Consumer 260

FastSpring

FEBRUARY 15, 2024

If you’re not sure how to sell an app direct to consumer (D2C) outside the app stores — or if you’re looking for a new way to monetize your mobile app or game — you may be wondering what options you have. If you’re looking for help selling your mobile video game or app direct to consumers, we can help. Interested? to $129.99

Merchant Services 124

Merchant Services Payments Games Payment Services 124

Algopix

AUGUST 15, 2023

Filing taxes manually can be time-consuming and error-prone, potentially leading to compliance issues, penalties, and financial setbacks. Automated Data Management Tax software automates the process of tracking sales, expenses, and deductions. Accuracy and Compliance Accuracy is non-negotiable when it comes to taxes.

Payment Services 103

Payment Services eCommerce eCommerce Platforms Cryptocurrencies 103