Retail TouchPoints

OCTOBER 18, 2024

Dollar General will kick off a new customer loyalty program for its pOpshelf banner by the end of this year, offering 10 reward points for each dollar spent and a $5 reward for every 1,000 points accumulated. Exclusive loyalty program perks will include 15% birthday rewards and double points days. local time on Oct.

Customer Loyalty 237

Customer Loyalty Download Mobile Operations 237

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 255

Shipping Costs Improvements Live Chat Retail 255

Retail TouchPoints

AUGUST 30, 2023

Granted, executive respondents to this survey spanned retail, supermarket, consumer goods, airlines, entertainment and media and even financial services, so these results reflect a broader view of how business leaders are thinking about loyalty. But what’s happening in retail specifically?

Customer Loyalty 263

Customer Loyalty Retail Shipping Costs Financial Services 263

Smile.io

AUGUST 25, 2023

Sephora's Beauty Insider Sephora’s Beauty Insider VIP loyalty program. Program highlight: reward exclusivity Sephora’s Beauty Insider is undoubtedly one of the best ecommerce customer loyalty programs out there. Program highlight: flexible redemption values.

Customer Loyalty 84

Customer Loyalty Customer Beauty and Health Food and Beverages 84

Digital Doughnut

FEBRUARY 6, 2023

Omnichannel retailing refers to the practice of providing customers with a seamless shopping experience across multiple channels, such as brick-and-mortar stores, online marketplaces, social media platforms, and mobile apps.

Omnichannel 52

Omnichannel Social Media Customer Loyalty Retail 52

Retalon

AUGUST 14, 2023

Customers expect seamless integrated shopping experiences across channels – online, mobile, in-store, etc. An omnichannel retail strategy is key for retailers to effectively meet rising customer demands in 2023 and beyond. So follow along this retail journey to emerge with omnichannel mastery!

Omnichannel 41

Omnichannel Retail Multi-channel Payment Services 41

UpSellIt

AUGUST 23, 2023

In this blog, we present ten innovative ecommerce targeted tactics that will dominate the landscape in 2023 and 2024, helping businesses thrive in the competitive digital marketplace. Ecommerce personalization tailors the online shopping experience to individual customers based on their preferences, behaviors, and characteristics.

eCommerce 127

eCommerce Recommendation Omnichannel Customer Data 127

Retail TouchPoints

OCTOBER 10, 2024

Customers want to see clothing on hangers, pick them up, feel the fabric, try them on, and may even return the items to other shelves or locations in the store.” The solution also supports omnichannel offerings such as buy online, pick up in-store (BOPIS) by improving how the retailer tracks inventory across the chain.

Supplies 261

Supplies Retail Payment Services Apparel 261

Retail TouchPoints

JUNE 17, 2024

Technology has permeated every aspect of customer loyalty, providing brand marketers with more tools to engage customers. After a generally good holiday 2023 — NRF reports a record $964.4 Omnichannel is more omni than ever. Let’s take a closer look at some of the topline trends that will matter most in 2024.

Merchant Services 263

Merchant Services Retail Payments Gifts 263

ESW

APRIL 3, 2023

ShopTalk 2023 is in the books. Omnichannel and Unified Commerce Today’s shoppers have more choices than ever. Customer Loyalty Winning new customers costs much more than keeping current customers. The post ShopTalk 2023 Takeaways for Brands with DTC Channels appeared first on ESW.

Channel 78

Channel Customer Loyalty Social Media Customer Experience 78

Retalon

AUGUST 14, 2023

Mastering omnichannel ecommerce strategy is essential for retailers to deliver a seamless shopping experience. What is an Omnichannel Ecommerce Strategy? An omnichannel strategy provides customers with a unified shopping experience across all channels, whether online, mobile, or brick-and-mortar. Let’s dive in!

Omnichannel 41

Omnichannel eCommerce Channel Customer Experience 41

365 Retail

MAY 5, 2023

New data from Scurri , the next-generation delivery management platform, reveals nearly 9 in 10 (88%) UK retailers believe a branded post-purchase tracking solutions built into the delivery experience improves customer shopping journeys, leading to an increase in repeat purchasing (44%) and loyalty and retention (44%).

Customer Loyalty 52

Customer Loyalty Customer Retail Omnichannel 52

lateshipment

OCTOBER 12, 2023

When a customer trusts you, they turn into brand advocates and you could use free word-of-mouth promotion to increase sales and acquire a lifetime customer. Ways to build relationships with your customers Loyalty Programs Customer Retention Activities Collecting the Feedback Post-Purchase Customer Service Omnichannel Messaging 4.

Shipping Costs 130

Shipping Costs X-cart Shipping eCommerce 130

Ecommerce Platforms

JUNE 16, 2023

We sprinkled in apps from all categories, ranging from marketing to sales, social media to shipping, and customer service to reporting. What are the Best Shopify Apps in 2023? The more you use Brevo, the more you’ll learn about your email marketing strategies, and your customers.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

Ecommerce Platforms

MARCH 14, 2023

Here are some of the top apps worth exploring in 2023. Printful If you’re looking for an easy way to sell your own custom products without having to spend a fortune on manufacturing and logistics, Printful could be the ideal app for you. ShipBob Reviews (Feb 2023) – The Ultimate Order Fulfillment Solution?

BigCommerce 118

BigCommerce Shipping Costs Payment Services Fulfillment 118

Omnisend

FEBRUARY 9, 2023

Reading Time: 6 minutes 2022 was an interesting year, revealing the start of challenges that are expected to continue through 2023. Among these challenges are war, global inflation, continued threats of a recession deep into 2023, and, for marketers, increased costs of digital advertisements with lower performance than previous years.

eCommerce 89

eCommerce Hobbies Marketing Leisure 89

Dynamic Action

JUNE 27, 2023

How is The Customer Experience Evolving in 2023? Customer Loyalty is More Important than Ever As inflation and rising living costs continue to increase, customer loyalties are being tested as purchases become more considered and restricted to essentials. McKinsey & Co. Interested in learning more?

Consumer 62

Consumer Customer Retail Customer Loyalty 62

Retail TouchPoints

JUNE 8, 2023

The D2 Summit: Retail Edition is a co-located conference at the Retail Innovation Conference & Expo , which is taking place June 13-15, 2023 in Chicago. Finally, several sessions will reveal how Web3 can support brands in their quest to solidify customer loyalty.

Technology 279

Technology Customer Loyalty Omnichannel Consumer 279

Retail TouchPoints

MARCH 13, 2023

These highly valuable customers were coveted by online retailers across categories, reshaping the internet economy according to their preferences. But in 2023, inflation has cast a shadow over ecommerce, and brands must now refocus on a different persona. What Loyalty? Goodbye “power shoppers,” long live “value shoppers.”

Retail 245

Retail Omnichannel Shopping Carts Consumer 245

Retail TouchPoints

JULY 27, 2023

The industry’s unemployment rate for June 2023 was 4.9% , compared to the national rate of 3.6%. RTP: Does Primark have any plans to become more of an omnichannel retailer? Kevin Tulip Primark’s ability to hold on to employees over the long term makes it something of an outlier in retail.

Social Media 245

Social Media Multichannel Customer Loyalty Reference 245

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Omnichannel sales: You can automate synchronization between your online and offline sales, inventory management, and more, to align all kinds of sales.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Omnichannel sales: You can automate synchronization between your online and offline sales, inventory management, and more, to align all kinds of sales.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

MARCH 14, 2023

Customer engagement: Use apps to leverage innovative, bespoke customer listening tools, and engagement solutions to enhance customer touchpoints, increase retention and improve your chances of customer loyalty. There’s also real-time reporting for actionable customer insights and forecasting.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Retail TouchPoints

JANUARY 11, 2023

He will share his lessons in entrepreneurship, brand strategy and community building during the Retail Innovation Conference & Expo taking place June 13-15, 2023 at McCormick Place in Chicago. Want to learn more lessons in loyalty from the Johnny Cupcakes brand? Lesson 1: Embrace all the senses to bring your brand to life.

Retail 270

Retail Social Media Customer Loyalty Travel 270

Korona

JANUARY 30, 2023

Customer preferences shift, technologies advance, and shopping patterns evolve. Read on for more details regarding these noteworthy retail trends for 2023. The point is to be able to engage your customers beyond the scope of the brick-and-mortar space and into an omnichannel experience.

Small Business Retail 59

Small Business Retail Payment Services Shipping Costs Social Media 59

Omnisend

FEBRUARY 8, 2023

But to set up an omnichannel campaign, you will need subscriber and customer data to flow seamlessly between channels. A good email automation software allows you to create workflows that integrate channels like SMS, Facebook Messenger, and WhatsApp into how you communicate with customers.

Shipping Costs 78

Shipping Costs Recommendation B2C B2B 78

Retalon

AUGUST 14, 2023

In today’s omnichannel retail world, traditional pricing methods are struggling to keep up. With AI and predictive analytics, retailers can anticipate customer reactions and optimize prices rather than guessing. With pricing intelligence, retailers have real-time visibility into customer reactions to prices across channels.

Retail 41

Retail Omnichannel Channel Games 41

Smile.io

MARCH 8, 2024

billion in 2023. When using live commerce and ecommerce sites, customers can choose from a range of delivery options or even curbside pickup.   Advertising revenue from TikTok was expected to rise by 55% in 2023. Loyalty & Reward Program Insights from Smile.io Billion in 2023. . "Livestreamers"

Social Media 80

Social Media Customer Loyalty Customer Retention eCommerce 80

RetailMinded

FEBRUARY 20, 2023

Our tips for retail marketing will help you level up in 2023 for better sales and happier customers. Develop an Omnichannel Digital Sales Strategy Put simply, an omnichannel sales strategy means you sell wherever your customers buy. This is just one of the many ways shopping has evolved.

Small Business Retail 52

Small Business Retail Social Media Marketing Retail 52

Retail TouchPoints

OCTOBER 4, 2021

digital sales to grow 10% , while shifting shopper habits will create a variety of new opportunities for omnichannel retailers. Loyalty Will Take Center Stage as Third-Party Data is Phased Out. Salesforce expects U.S. Let the countdown begin…. Flexible Payments Will Gain Further Ground.

Merchant Services 320

Merchant Services Payment Services X-cart Supplies 320

Ecommerce Platforms

JANUARY 12, 2023

Marketing campaigns: Collect emails at the checkout for re-engaging with customers and building long-term relationships. Easy-to-use interface : A single back-office environment makes it easy to manage products, payments, and customers in the same place.

POS 104

POS Payment Services Shipping Costs Payments 104

Ecommerce Platforms

JANUARY 12, 2023

Marketing campaigns: Collect emails at the checkout for re-engaging with customers and building long-term relationships. Easy-to-use interface : A single back-office environment makes it easy to manage products, payments, and customers in the same place.

POS 104

POS Payment Services Shipping Costs Payments 104

Smile.io

MAY 15, 2024

. - There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. Shopify Plus and POS are great options for omnichannel commerce. 

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

365 Retail

MARCH 27, 2024

As of Q4 2023, over half of global website traffic originates from mobile devices. Curating a seamless, device-agnostic, omnichannel experience is now absolutely crucial for the modern online retailer, as it serves to boost sales, increase customer loyalty, and drive long-term growth.

Mobile 57

Mobile Omnichannel Order Fulfillment Customer Experience 57

Retail TouchPoints

SEPTEMBER 7, 2023

Retailers are tackling pressing issues, from wavering customer loyalty to finding the next channel or platform they need to sell on. To juggle long- and short-term priorities, executives must address key questions, including: How can we prepare for shifts in customer behaviors?

Supplies 257

Supplies Arts Customer Loyalty Fulfillment 257

Smile.io

MARCH 13, 2023

They have been doing things differently ever since, including customer loyalty. Starbucks Rewards is often regarded as one of the best retail loyalty programs in existence and one of the most engaged among its members. In today’s competitive environment, just having a loyalty program is not enough. It sucks a lot.

Payment Services 91

Payment Services Payments Mobile Omnichannel 91

GetElastic

AUGUST 18, 2021

The effect of mobile on B2B eCommerce is expected to continue accelerating, with B2B leaders doubling down on mobile commerce to increase engagement, drive traffic, and boost customer loyalty. Omnichannel retailing has become a cornerstone of global B2B sales, establishing itself as the new standard, not the exception.

B2B 145

B2B eCommerce Payment Services Marketing 145