Retail TouchPoints

NOVEMBER 13, 2024

While Starbucks has partnered with DoorDash for delivery since January 2023 , this will be the first time that the retailer integrates the option into its own app experience. Starbucks customers in the U.S. Starbucks is leveraging DoorDash’s Online Ordering solution to manage delivery via its app.

Mobile 162

Mobile Merchant Services Customer Management 162

Retail TouchPoints

JANUARY 10, 2023

based Amazon merchants at the end of January. Additionally, Amazon is adding a new feature to the Buy with Prime package that will enable merchants to display ratings and reviews from Amazon customers on their own online stores. The offering was previously only available by invitation.

Merchant Services 299

Merchant Services BigCommerce Payment Services Payments 299

Retail TouchPoints

JUNE 28, 2023

The delivery platform unveiled a series of major updates and service additions at its first-ever product showcase on June 27, 2023, including search and shopping features to help consumers find and buy whatever they are looking for (well beyond just meals), and a new integrated rewards program for merchants.

Merchant Services 285

Merchant Services Payment Services Fulfillment Sporting Goods 285

Ecommerce Platforms

JANUARY 17, 2023

You can opt for print-on-demand services to custom print and sell items like t-shirts and mugs whenever a customer buys something. Dropship products: Dropshipping is a fulfillment method that can be paired with many of the product types in this list. This way, you don’t have to produce, store, or fulfill any of the items.

Payment Services 197

Payment Services Payments Merchant Services Shipping Costs 197

Ecommerce Platforms

JANUARY 17, 2023

Here’s what you’ll learn: How to figure out the best products to sell (and find manufacturers or suppliers to produce and fulfill the items). How to set up a Canadian-friendly payment processor. To pick a product, you must look at: Recent and past sales numbers of the exact, or similar, item (when sold by other merchants).

Payment Services 197

Payment Services Payments Merchant Services Shipping Costs 197

Retail TouchPoints

OCTOBER 31, 2024

Lyft has not been as visibly active with partnerships as its competitor Uber, although the rideshare service did partner with Rokt in August 2023 to bring more personalized ads to app users in the U.S. and Canada.

Merchant Services 173

Merchant Services Mobile Retail Fulfillment 173

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Let the countdown begin….

Merchant Services 321

Merchant Services Payment Services X-cart Supplies 321

Ecommerce Platforms

FEBRUARY 14, 2023

Whether you work alone or with staff, the fulfillment process is bound to take heaps of time away from other, more important, money-making tasks. Fortunately, plenty of third-party solutions can handle the entire fulfillment process for you. When Should You Consider Engaging An eCommerce Fulfillment Service?

Fulfillment 104

Fulfillment Merchant Services Shipping Costs eCommerce 104

Ecommerce Platforms

JANUARY 11, 2023

Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping. But luckily, plenty of solutions are available to make the shipping process a lot easier.

Shipping Costs 196

Shipping Costs Shipping Labels Merchant Services Shipping 196

Ecommerce Platforms

JANUARY 11, 2023

Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping. But luckily, plenty of solutions are available to make the shipping process a lot easier.

Shipping Costs 195

Shipping Costs Shipping Labels Merchant Services Shipping 195

Fabric

MARCH 27, 2023

Shipping carriers can now be mapped from Shopify to fabric Marketplace during vendor onboarding (and via the Shopify configuration page). fabric Marketplace can now listen to order updates from Shopify and process changes in quantities as cancellations. Benefits: fabric Marketplace integrates seamlessly with your current workflow.

Merchant Services 130

Merchant Services WooCommerce BigCommerce Shopify 130

Retail TouchPoints

SEPTEMBER 17, 2024

Customers will now be able to earn Stitch Fix credit for “gently worn” apparel items they give back to the brand via ThredUp ’s Resale-as-a-Service (RaaS) functionality. It’s likely that the addition of resale to its services is a way for Stitch Fix to attract new customers and retain existing ones.

Shipping Labels 290

Shipping Labels Customer Merchant Services Accessories 290

Ecommerce Platforms

JUNE 16, 2023

We sprinkled in apps from all categories, ranging from marketing to sales, social media to shipping, and customer service to reporting. What are the Best Shopify Apps in 2023? Printful offers easy print-on-demand dropshipping, as well as a fulfillment warehouse, and access to your own order-creation warehouse.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are a necessary evil. You can also rate how satisfied they were with your service and what you can do to improve. These invaluable insights can help you optimize your products, services, and marketing strategies. Compliance and documentation.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Retail TouchPoints

MAY 8, 2023

for Q1 2023 — the first period with no online sales growth since the Index debuted in 2014. And how are you giving them a value-added product or service for being loyal to you? Another opportunity is for field service technicians and reps that now have upsell opportunities that they [can complete] with customers in person.

Channel 275

Channel Merchant Services Payment Services Recommendation 275

Ecommerce Platforms

MAY 15, 2023

In today’s Shippo review, we’re taking a behind-the-scenes look at a popular shipping and fulfillment service for today’s growing ecommerce market. Below, we’ll cover all of the features and services Shippo has to offer, to help you decide if it’s the right solution for you. What is Shippo?

Merchant Services 104

Merchant Services Shipping Costs Shipping Live Chat 104

Retail TouchPoints

AUGUST 7, 2023

That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although diversifying the company’s merchant base is one of the company’s key turnaround pillars), customers can get products for dirt cheap. Doubling down on merchants outside of China.

Shipping Costs 245

Shipping Costs Merchant Services Payment Services Shipping 245

Fabric

SEPTEMBER 5, 2023

Before the rise of omnichannel fulfillment , the act of someone handing you an order in your vehicle was mostly limited to drive-in restaurants and drive-thru windows. It is now the company’s top-rated fulfillment service. Meanwhile, Target’s Drive Up program has become wildly successful in its own right.

Fulfillment 130

Fulfillment Omnichannel Merchant Services eCommerce 130

Ecommerce Platforms

MARCH 3, 2023

As a cloud-based SaaS, users worldwide can benefit from Shopify’s offering (including UK merchants). Some of Shopify’s most notable hallmarks include its website building, payment processing, shipping, and inventory management features. You can offer customers 100+ popular payment options, including PayPal and Stripe.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Retail TouchPoints

OCTOBER 4, 2023

The UK’s largest independent builder’s merchant, MKM Building Supplies , recognized that the building supplies industry was changing, with 45% of its current customer base set to retire within the next five years. One BigCommerce merchant saw conversion rates jump from 52.9% after deploying both of these tactics.

Omnichannel 264

Omnichannel Merchant Services BigCommerce Payment Services 264

Retail TouchPoints

AUGUST 28, 2024

If we take a look at subscription data from 2023, we find that the brands that sold products integral to customer daily routines excelled. In 2024, we’re living in what I like to call the Routine Economy, where shoppers are driven by the pursuit of the ultimate daily routine.

Subscription 248

Subscription Beauty and Health Merchant Services Social Media 248

Ecommerce Platforms

FEBRUARY 9, 2023

Shopify Markets Pro is an extension of the current Shopify Markets product, which is already available to most Shopify merchants —as long as you have a Basic, Shopify, Advanced, or Plus plan. Many ecommerce merchants have waited a long time for features like global fraud protection and guaranteed duties handling.

Shopify 104

Shopify Payment Services Merchant Services Shipping Costs 104

Retail TouchPoints

JANUARY 9, 2024

How did you see that conversation shift in 2023, and where do you think it’s headed in 2024? Real-time visibility — including tracking shipments, inventory levels and production processes — was imperative for businesses to maintain efficient operations and make informed decisions. and how can they prepare themselves?

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

DECEMBER 14, 2022

. “By offering customer-favorite sushi options and premium floral bouquets through third-party marketplaces, we are continuing to evolve and meet customers where and how they are shopping,” said Stuart Aitken, SVP and Chief Merchant and Marketing Officer at Kroger Co. in a statement.

Merchant Services 277

Merchant Services Gifts eCommerce Customer 277

Ecommerce Platforms

JUNE 21, 2023

After all, while both Shopify and Printify are tools designed to help would-be entrepreneurs build their own businesses, they both offer very different services. Shopify is a comprehensive ecommerce and website building platform, while Printify is a print-on-demand service, offering product creation and fulfillment support.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. If you sell software, online courses, or anything else which requires consistent weekly, monthly, or annual payments from clients, these apps will keep your cash flow on track. Customer service can be limited.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

Fabric

JULY 13, 2023

According to data from Statista, the use of curbside pickup and buy online, pick up in-store (BOPIS) grew significantly during the COVID-19 pandemic: Today, omnichannel fulfillment has surpassed being just a fleeting trend and has solidified its position as a strategic imperative for modern enterprise retailers. Let’s dive in!

Omnichannel 100

Omnichannel Fulfillment Payment Services Shipping Costs 100

Ecommerce Platforms

APRIL 16, 2023

Teespring (now Spring) is an excellent service, ideal for a wide range of businesses. Not only does it provide access to a wide selection of customizable products, but the easy-to-use platform also promises exceptional customer service and support, rapid production, and access to a variety of tools for sales and marketing.

Shipping Costs 104

Shipping Costs Merchant Services Payment Services Order Fulfillment 104

Retail TouchPoints

AUGUST 24, 2023

Educational Insights first launched its shop in April 2023, and Lee Parkhurst, Senior Brand Manager at the company, said they’ve “been quadrupling our business month over month since.” He also said that TikTok “have been really great partners” throughout the process as he and his team encounter challenges or have feedback.

Toys 244

Toys Games Merchant Services Fulfillment 244

Ecommerce Platforms

MARCH 15, 2023

There’s no need to worry about manufacturing or storing goods, and a third-party handle the process of shipping items to your audience for you. Others will give you the opportunity to customize each product with your own designs, through a process known as print on demand development. Further reading ?

Shipping Costs 104

Shipping Costs Merchant Services Payment Services Shipping 104

ESW

DECEMBER 4, 2023

The partnership gives ecommerce brands built on Shopware access to ESW’s suite of solutions to enable all aspects of DTC cross-border expansion, including compliance, data security, fraud protection, taxes and tariffs to checkout, delivery, returns, customer service and demand generation, in as little as four weeks.

Merchant Services 88

Merchant Services Payment Services Technology Shipping Costs 88

Omnisend

NOVEMBER 20, 2023

This article is a comprehensive analysis of the features and services provided by Wix eCommerce. Visit Wix Website builder: ★★★★★ Product management: ★★★★☆ Payment processing: ★★★★★ Analytics and reporting: ★★★★☆ App market: ★★★★★ Security: ★★★★★ Wix eCommerce pros and cons Wix eCommerce has various features that are beneficial to merchants.

Merchant Services 88

Merchant Services Payment Services eCommerce Shipping Costs 88

Retail TouchPoints

JANUARY 3, 2024

Online retailers that currently use the Pitney Bowes return service and its platform partners will gain immediate access to the new network, with no additional integration required. “By of all retail sales in 2023, with online return rates of 17.6% , compared to 10.02% for brick-and-mortar sales.

Shipping Costs 147

Shipping Costs Merchant Services Fulfillment Omnichannel 147

Groove

SEPTEMBER 5, 2023

The invention of machines and the adoption of new manufacturing processes transformed various industries, including agriculture, textile production, and transportation. Emerging technologies like natural language processing, computer vision, and virtual reality are unlocking new possibilities for automation and enhancing customer experiences.

Presentation 195

Presentation eCommerce Merchant Services Technology 195

ESW

SEPTEMBER 29, 2023

In 2023, that percentage jumped to 50%. “As For example, in an omnichannel experience, a shopper can start a customer service inquiry on a brand’s social media channel. In addition to customer service, an omnichannel approach to fulfilment and logistics creates a better experience for customers.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Ecommerce Platforms

MARCH 8, 2023

You can customize every aspect of your Shopify store, sell on marketplaces like eBay and Amazon, list products in different geographical markets, install apps, and complete your fulfillment (or partner with third-party logistics companies). Shopify is much more than that. What is Teespring? All of that gets handled with Teespring.

Shopify 104

Shopify Merchant Services Shipping Costs Payment Services 104

Ecommerce Platforms

JUNE 1, 2023

Shopify announced the pending changes to its pricing plans at the end of January 2023 in a news/blog post. Shopify noted that its goal has always been to provide merchants with the most innovative, reliable, and powerful tools in the industry, at an affordable price point. Further reading ?

Shipping Costs 104

Shipping Costs Shopify Merchant Services eCommerce 104