Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. The hidden expenses of wasted time, expensive fees, penalties or additional losses of goods and services add up. trillion in 2023.

Merchant Services 298

Merchant Services Payment Services Payments eCommerce 298

Retail TouchPoints

SEPTEMBER 12, 2024

Alcohol ecommerce solution Drinks has launched the “Drinks-as-a-service” (DaaS) platform, a subscription software solution that will allow any brand, merchant or ecommerce operator to navigate the various tax and compliance impediments to selling alcohol online.

Merchant Services 278

Merchant Services eCommerce eCommerce Technology Subscription 278

Retail TouchPoints

APRIL 18, 2023

To help brands more effectively and efficiently connect with their target audiences, we took a closer look at the trends most impacting retail in 2023 and arrived at three critical ways for brands to win this year: content, community and confidence. And of course, building trust throughout the payment process is also incredibly important.

Merchant Services 288

Merchant Services Payment Services Social Media Retail 288

Retail TouchPoints

FEBRUARY 3, 2023

Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. Here are ways SMBs can create new revenue-increasing opportunities, maneuver through tricky market conditions and grow their online business throughout 2023.

Payments 286

Payments Merchant Services Payment Services Shipping Costs 286

Retail TouchPoints

DECEMBER 13, 2023

Google Pay will make buy now, pay later (BNPL) options available for online and mobile payments in the U.S. Google Pay has partnered with Affirm and Australia-based Zip and will begin offering their pay-in-four services on Android devices early in 2024. YoY and $2.5 billion more than last year, according to data from Adobe Analytics.

Merchant Services 277

Merchant Services Payment Services Mobile Payments Mobile 277

Retail TouchPoints

JANUARY 3, 2023

With shrinking margins, economic uncertainty, and growing cyber risks from automated threats, retailers face continued challenges in 2023. This was especially evident on Black Friday, when many merchants offered steep markdowns to compete. Because of this, it’s shockingly expensive to process all of this fake traffic.

Payment Services 306

Payment Services Merchant Services Retail Gifts 306

Retail TouchPoints

AUGUST 9, 2023

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. Additionally, businesses can solicit private feedback through the app to better improve operations and customer service.

Books 245

Books Merchant Services Payment Services Customer 245

Retail TouchPoints

AUGUST 18, 2023

TikTok is continuing to build out its commerce-related services with the launch of ecommerce fulfillment for companies in the UK selling via TikTok Shop. Just like its Amazon counterpart, Fulfilled by Amazon or FBA, FBT will offer UK merchants picking, packing and shipping services for products sold on TikTok.

Merchant Services 241

Merchant Services Fulfillment Shipping Customer Loyalty 241

Retail TouchPoints

NOVEMBER 1, 2022

Amazon is offering its merchants a new financing option that gives marketplace sellers access to funds in the form of a cash advance on future sales. Perhaps most importantly, payments are only required during periods when a seller has made sales. Merchant Cash Advance is now available to some U.S.

Merchant Services 299

Merchant Services B2B Management Other 299

Ecommerce Platforms

OCTOBER 10, 2022

And given the prevalence of the modern digital ecommerce platform, it’s never been easier to start being a merchant yourself. Accepting credit card payments is as easy as signing up to the right platform. Setting Up Payments. Choosing a Fulfillment Service. A Note on CBD Compliance. Table of contents. What is CBD?

Merchant Services 197

Merchant Services Payment Services Payments Shopify 197

Retail TouchPoints

JANUARY 10, 2023

based Amazon merchants at the end of January. Additionally, Amazon is adding a new feature to the Buy with Prime package that will enable merchants to display ratings and reviews from Amazon customers on their own online stores. The offering was previously only available by invitation.

Merchant Services 299

Merchant Services BigCommerce Payment Services Payments 299

Retail TouchPoints

DECEMBER 6, 2023

But, while they continued to make headlines in 2023, marketplaces themselves were no longer the hot commodity this year , marketplace sellers were. Things like the back office that you’re giving to your sellers and the technical aspects of onboarding to your platform are super important,” she said. marketplaces.

Merchant Services 278

Merchant Services eCommerce Operations Games 278

Retail TouchPoints

AUGUST 15, 2023

Prime Visa and Amazon Visa cardmembers can now make equal monthly payments for items they purchase on tens of thousands of participating online retail sites when they use Amazon Pay. Consumers will be able to split payments across six or 12 months at 0% APR on purchases of $50 or more. The global BNPL market grew from $105.15

Merchant Services 239

Merchant Services Payment Services Online Retail eCommerce 239

Retail TouchPoints

FEBRUARY 9, 2024

“The Style Forecast is an embodiment of the art and science to our approach , fueled by billions of data points that we gather across our experiences and through millions of our clients that we engage with,” said Loretta Choy, Chief Merchandising and Client Services Officer for Stitch Fix during a recent Retail Remix interview.

Merchant Services 277

Merchant Services Arts Fashion Consumer 277

Retail TouchPoints

MARCH 29, 2023

Pay Later — which will let users split purchases into four payments spread over six weeks with no interest and no fees — is now available for some randomly selected Apple Wallet users in the U.S., Before a payment is due, users also will receive notifications via Wallet and email. and will roll out to all users in the coming months.

Merchant Services 311

Merchant Services Payments Payment Services PayPal 311

Retail TouchPoints

DECEMBER 20, 2023

The top five episodes of 2023 reaffirm some of the most trending topics we covered on Retail TouchPoints over the past year, illustrating how rapidly the industry (and the customer experience) have evolved. Why it Matters: In 2023, we saw employee turnover reach record highs.

Retail 264

Retail Supplies Merchant Services Social Media 264

Retail TouchPoints

APRIL 3, 2025

and the Global Shared Services division. Thousands of merchants are now selling on TikTok Shop, and the number ofshoppers using the platform has tripled every single month since the offering launched in 2023. Image courtesy QVC Group Increasingly, TikTok is one of those places.

Home Shopping 147

Home Shopping Merchant Services Operations Consumer 147

Retail TouchPoints

JUNE 15, 2022

-based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023.

Merchant Services 306

Merchant Services Payment Services eCommerce Shopify 306

Ecommerce Platforms

JANUARY 22, 2023

Accepting a payment online is easier than ever before. Whether you’re a retail shop with a simple website, or a startup ecommerce store interested in accepting online transactions, there’s always room to expand your business with help from online payment processing. How Do You Accept Payments Online?

Payment Services 104

Payment Services Merchant Services Payments ACH 104

FastSpring

NOVEMBER 8, 2023

Situated in Parque das Nações, Feira Internacional de Lisboa and Altice arena are the homes for Web Summit 2023 in Lisbon. FastSpring makes it easy for digital goods and software companies to sell around the world by handling business needs such as VAT and sales taxes, fraud detection, and global compliance.

Merchant Services 158

Merchant Services Payment Services Demo Leisure 158

Retail TouchPoints

JULY 24, 2023

TikTok has teamed up with buy now, pay later service Atome to offer installment payments on its ecommerce marketplace in Malaysia, CNBC reports. In June 2023, TikTok announced that it would invest $12.2 TikTok Shop has now quietly begun to roll out in the U.S. The UK also has become a key testing ground for TikTok Shop.

Merchant Services 246

Merchant Services Payment Services Social Media Electronics 246

FastSpring

AUGUST 13, 2024

The Verge points out that app updates or reinstalls by the user reset the clock back to 12 months left for the ongoing store services fee. For example, the “Store Services Fee” will be “a 10% standard commission fee or a 5% discounted commission (e.g., Read FastSpring’s press release on the December 11, 2023 ruling in the case.

Merchant Services 158

Merchant Services Payments Payment Services Games 158

Algopix

JULY 20, 2023

In the world of eCommerce, the ability to process payments seamlessly is essential for any online business. Payment processing software intermediates between the customer, merchant, and financial institution, ensuring secure and efficient transactions. What is Payment Processing Software?

Payment Services 18

Payment Services Merchant Services eCommerce Payments 18

Ecommerce Platforms

JUNE 1, 2023

Shopify Payments vs Stripe: Which solution should you really be using for your ecommerce store? Both Shopify Payments and Stripe offer very similar services to business owners. Both allow you to accept and process payments online, ensuring your ecommerce company can make a profit. What is Shopify Payments?

Payment Services 104

Payment Services Payments Merchant Services Shopify 104

GetElastic

JULY 30, 2019

78% of businesses have reported attempted or actual B2B payments fraud last year ( rising steadily since 2013), and international fraud has risen 136% in the last two years. Blockchain technology is increasingly gaining traction among banks, lenders, fintechs and merchants. How blockchain for B2B payments works.

Payment Services 135

Payment Services Merchant Services Banking B2B 135

Retail TouchPoints

NOVEMBER 14, 2024

The initial public offering is expected to take place after the SEC completes its review process, subject to market and other conditions,” according to a Klarna statement. Sweden-based Klarna’s decision to file its IPO in the U.S. In February 2024 Klarna expanded its “Sign in with Klarna” feature to 23 countries, including the U.S.

Merchant Services 147

Merchant Services Social Media Payments Recommendation 147

Retail TouchPoints

JANUARY 19, 2024

trillion record , we also just saw record-breaking spend online on Black Friday and Cyber Monday 2023. Instead, these companies should understand the landscape of services providers for cutting-edge technologies like AI and seek out strategic partnerships.

Payment Services 340

Payment Services Merchant Services Retail Customer Experience 340

Retail TouchPoints

MAY 2, 2023

The retailer started closing 250 locations earlier this year, pursuant to its plan to exit Chapter 11 with a much smaller footprint, and began the process of shuttering the remaining locations on May 1. Tuesday Morning operated fewer than 500 stores when it made its latest bankruptcy filing in February, which was the second since 2020.

Operations 269

Operations Merchant Services Gifts Management 269

Retail TouchPoints

MAY 23, 2023

Google unveiled a series of new tools for merchants and advertisers at its annual Google Marketing Live event on May 23, 2023. This will of course be equally useful for merchants’ advertising campaigns.) Image resolution enhancement in Google Product Studio. And yet 40% of product offers on Google today have just one image. “In

Merchant Services 299

Merchant Services Shopify Events Improvements 299

Retail TouchPoints

FEBRUARY 7, 2024

and European merchants access to sell on its marketplace, which had previously only been open to China-based merchants. and Europe who order from merchants in their own region. Meanwhile, Temu has been steadily expanding its reach in the West, most recently with its European debut in April 2023. The addition of U.S.

Merchant Services 275

Merchant Services Apparel Fashion Consumer 275

FastSpring

FEBRUARY 15, 2024

FastSpring powers global D2C payments for game studios and app publishers. As a Merchant of Record, we provide a fully managed payment solution including customizable checkout, fraud mitigation, and 100% automated sales tax and VAT compliance. Interested? Set up a demo or try it out for yourself. to $129.99

Merchant Services 157

Merchant Services Payments Games Payment Services 157

Retail TouchPoints

SEPTEMBER 17, 2024

Customers will now be able to earn Stitch Fix credit for “gently worn” apparel items they give back to the brand via ThredUp ’s Resale-as-a-Service (RaaS) functionality. It’s likely that the addition of resale to its services is a way for Stitch Fix to attract new customers and retain existing ones.

Shipping Labels 290

Shipping Labels Customer Merchant Services Accessories 290

Retail TouchPoints

JANUARY 5, 2023

Consumers now expect personalized offers and content, based on the widespread adoption of services like Netflix and Amazon delivering specific recommendations based on their own interests. As VP of Merchant Business Development at Wildfire Systems , Michelle Wood oversees the merchant network side of the platform.

Shipping Costs 290

Shipping Costs Merchant Services Channel Consumer 290

Retail TouchPoints

JANUARY 12, 2024

In fact, from 2022 to 2023 the use of social media channels for retail advertising increased by more than three percentage points, while search channels decreased by over seven percentage points, according to the Multichannel Marketing Report 2023. Facebook advertising will continue to be an obvious choice.

Social Media 320

Social Media Beauty and Health Multichannel eCommerce 320

Groove

SEPTEMBER 26, 2023

These intelligent tools leverage the power of artificial intelligence to automate various aspects of the video creation process, from automated editing and scene recognition to real-time object tracking and seamless special effects integration. This tool allows merchants to create and edit text in videos.

Merchant Services 195

Merchant Services eCommerce Social Media Presentation 195

Retail TouchPoints

MAY 8, 2023

for Q1 2023 — the first period with no online sales growth since the Index debuted in 2014. And how are you giving them a value-added product or service for being loyal to you? Another opportunity is for field service technicians and reps that now have upsell opportunities that they [can complete] with customers in person.

Channel 275

Channel Merchant Services Payment Services Recommendation 275

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are a necessary evil. You can also rate how satisfied they were with your service and what you can do to improve. These invaluable insights can help you optimize your products, services, and marketing strategies. Compliance and documentation.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147