Remove 2023 Remove Multi-channel Remove Omnichannel
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Carter’s Plans 50 New Stores this Year; CEO says Stores Provide ‘Best Presentation of Our Brands’

Retail TouchPoints

this year as it aims to hit the 1,000 -store mark by 2027, Chairman and CEO Michael Casey said on the company’s Q1 2023 earnings call. To enable these omnichannel purchasing behaviors, Carter’s highlighted the investments it has made in its app, which now accounts for one quarter of all ecommerce sales, over the last few years.

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How Poshmark’s In-Person Events Drive Livestreaming Results

Retail TouchPoints

And these in-person events have a ripple effect on Poshmarks livestreaming business: comparing the 30 days before to the 30 days after all events hosted in 2023, the company found attendees hosted 30% more Posh Shows (livestreaming events) on average, ultimately driving an increase in seller earnings and orders completed.

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Bath & Body Works Taps Unilever Veteran as New CEO

Retail TouchPoints

Nash will remain Executive Chair through the end of the Company’s fiscal year, January 28, 2023, at which time she will transition back to Chair of the Board. where she led multi-billion-dollar revenue delivery across all channels, customers and categories for Unilever’s largest market. “I Interim CEO Sarah E.

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Under Armour Names Marriott Exec as Chief Customer Officer

Retail TouchPoints

Under Armour has named long-time Marriott executive Jim Dausch as its new Chief Customer Officer (CCO), effective July 24, 2023. In addition to modernizing the brand’s digital go-to-market strategy and DTC model and transforming its supply chain organization, Browne served as interim CEO from June 2022 to February 2023.

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The Face-Off Between Amazon and ‘Alternative Marketplaces’ is Shaping the Next Era of Ecommerce

Retail TouchPoints

Omnichannel” has been an aspiration for brands for many years now, but while it used to refer to the merging of a retailer’s brick-and-mortar and ecommerce operations, it now means something very different. This was evident at Prosper Show in Las Vegas, March 13-15, 2023, an event originally developed for Amazon sellers.

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New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

Retail TouchPoints

So far, 2023’s business outlook has been marked by uncertainty: Will a recession hit, and if so, how severe will it be? Frictionless OmnichannelOmnichannel” as a goal is nothing new; retailers have been pursuing this objective for well over a decade. Omnichannel” as a reality has proven more elusive.

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American Eagle Plans up to 250 Store Closures, Looks to Aerie for Growth

Retail TouchPoints

By 2023, the company aims to have 500 to 600 Aerie stores in operation and expects revenue from this brand to double to $2 billion. With American Eagle revenue expected to remain roughly flat through 2023, Aerie will be the driver of growth for the organization over the next few years, said Mike Mathias, CFO of AEO.