Remove 2023 Remove Omnichannel Remove Operations Remove Technology
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Best Buy Shutters Up to 30 Larger Stores as it Shifts Omnichannel Operating Model

Retail TouchPoints

Best Buy is planning to evolve its operating model with a greater emphasis on smaller stores as the retailer plans to close 20 to 30 large-format stores, implement eight experiential store remodels and open approximately 10 additional outlet stores over the coming year. The first location, a 5,000-square-foot shop in Monroe, N.C.,

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Pacsun Adds RFID to Expanding Omnichannel Tech Stack

Retail TouchPoints

Pacsun will deploy the iD Cloud Store solution from Nedap as it seeks to improve inventory accuracy and gain RFID-powered operational insights to inform replenishment decisions. This followed Pacsun’s debut of a new store format to spotlight its activewear collection in July 2023.

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BJ’s Enhances Inventory Operations with Microservices-Based Solution

Retail TouchPoints

These Tuples are built on a cloud-native and cloud-agnostic tech stack, and the Studio technology can be delivered in deployment models including SaaS and source code ownership. BJ’s rolled out shelf-scanning inventory robots to all 237 of its stores in March 2023 and named a new CIO, Anjana Harve, in September 2023.

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The Top 5 Retail Remix Episodes of 2023

Retail TouchPoints

Over three -plus years, I have had the honor of speaking with industry pros who have rich backgrounds in tech, marketing and advertising, operations, finance and so much more. The retailer has built, tested and optimized mobile-based technology to help associates feel equipped, informed and connected to serve customers across all channels.

Retail 264
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Walgreens Exec: Operational Excellence Makes 1-Hour Delivery Promise a Reality

Retail TouchPoints

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. “We Then we just launched, at the beginning of May 2023, our one-hour delivery or it’s free guarantee. Another technology that has boosted convenience is a real-time in-store communications solution from Theatro.

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Stitch Fix Taps Amazon Fashion Alum for Product and Technology Role

Retail TouchPoints

Stitch Fix has hired a new Chief Product and Technology Officer to lead the struggling online personal styling service’s technology, product, data science, security and IT teams. Its results for fiscal 2023, which ended July 29, showed a 21% year-over-year net revenue decrease and a 13% drop in active clients.

Fashion 277
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Amazon Extends Just Walk Out Technology to Apparel and Fan Gear with RFID

Retail TouchPoints

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. Eight of our concessions locations are already using Just Walk Out technology and seeing great results.

Apparel 278