Remove 2023 Remove Operations Remove Payment Services
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G20 Cross-Border Goals: Progress and Projects 

Retail TouchPoints

Fuelling the import and export of goods and services, cross-border payments are essential to global trade — a fact that was recognised by G20 leaders in November 2020 when they endorsed a roadmap to revolutionise cross-border payments by 2027.  To address them, several promising projects are underway.

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From Obligation to Opportunity: Make Compliance Your Biggest USP

Retail TouchPoints

The challenging economic environment, intense regulatory pressure and ever-present threat of fraud are creating a perfect storm that’s sweeping across the global payments landscape. Instead of seeing compliance as a painful obligation, it’s time to see it as a springboard for innovation, expansion and collaboration.

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Shopify Payments vs Stripe (2023): Choosing a Payment Processor

Ecommerce Platforms

Shopify Payments vs Stripe: Which solution should you really be using for your ecommerce store? Both Shopify Payments and Stripe offer very similar services to business owners. Both allow you to accept and process payments online, ensuring your ecommerce company can make a profit. What is Shopify Payments?

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Why Inbound CX Tunnel Vision can Undermine Retailer Operations

Retail TouchPoints

A 2023 TNS survey revealed that nearly seven in 10 Americans were concerned about robocall scams posing as retailers and claiming a package is pending pickup or that they are due a refund. Beyond that, it leads to reduced inbound CX strain that can undermine retailer sales and operational efficiency.

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Embedded Finance: Making Payments Possible in New Frontiers

Retail TouchPoints

If we thought the pandemic-driven shift to digital payments was an evolution, we’re about to be catapulted into a new world, where payments will become possible in places thought impossible just a few years ago. Currently, consumer payments account for more than 60% of all embedded finance transactions and are set to reach $3.5

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Walgreens Exec: Operational Excellence Makes 1-Hour Delivery Promise a Reality

Retail TouchPoints

Any retailer that’s attempted to provide pickup and delivery services knows how fraught (not to mention expensive) they can be. But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. She credited solid partnerships with courier services such as DoorDash and Uber in making these goals achievable.

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Bed Bath & Beyond Prepares to Wind Down Operations in Chapter 11

Retail TouchPoints

Bed Bath & Beyond has filed for Chapter 11 bankruptcy protection and will implement an orderly wind-down of its businesses while “conducting a limited marketing process” to find one or more buyers for some or all of its assets. It remains to be seen if a court-approved sales process will enable better results for the retailer.