Retail TouchPoints

JULY 25, 2023

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. Then we just launched, at the beginning of May 2023, our one-hour delivery or it’s free guarantee. We’ve pushed our operations teams to deliver even faster, and we’ve seen that average pick times have dropped below 15 minutes for 95% of orders.”

Payment Services 246

Payment Services Operations Omnichannel Fulfillment 246

Ecommerce Platforms

JULY 8, 2019

In other words, leveraging an efficient point of sale system software should help you streamline all your in-store operations. Today’s commerce environment has a wide range of solutions for brick-and-mortar stores, most of which are essentially multifaceted point of sale systems. billion by 2023.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Retail TouchPoints

OCTOBER 17, 2023

The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind. In May 2023, The Vitamin Shoppe went private and named Lee Wright , who had been serving as Interim CEO, the top job on a permanent basis.

POS 268

POS Mobile Point of Sale Channel 268

Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. We also needed a partner who would listen to our needs and adapt to our business operations with the technology.

POS 264

POS Shipping Costs Point of Sale Mobile 264

Retail TouchPoints

JUNE 7, 2022

Prior to that position Brok spent more than eight years at Nike , eventually serving as its VP, Global Product and Merchandising Operations and Analytics. Brok, who took the CEO job in September 2020, is a retail and brand veteran with more than 30 years’ experience, most recently as President of EMEA for Starbucks.

POS 343

POS Mobile Operations Technology 343

Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. This has helped us reach the customer faster; in fact, we improved delivery time by half a day in Q4 2023.

POS 279

POS Department Stores Payment Services Point of Sale 279

Retail TouchPoints

DECEMBER 25, 2023

billion for the second quarter of 2023 compared to the same period the prior year. Comparable store sales increased 9%, and the company’s gross margin increased to 58.8%. in its fiscal year 2023 (ending in September) versus 2022…which may come as no surprise to you at all if you’ve been in a Costco on a Saturday lately.

Customer Experience 282

Customer Experience Customer Retail Point of Sale 282

Retail TouchPoints

JUNE 3, 2024

Dollar General will continue to offer self-checkout in a “limited number of stores, most of which are higher volume and low-shrink locations,” added Vasos, who was brought back as CEO in October 2023 after an initial seven -year stint in the job. For its Q1 2024, which ended May 3, 2024, Dollar General’s net sales reached $9.9

Payment Services 279

Payment Services Supplies Management Improvements 279

Ecommerce Platforms

MARCH 2, 2023

The hosted solution operates on its own servers, so you don’t need to install any software to use it, or purchase separate web hosting. In February 2023, BigCommerce raised the prices for Standard, Plus and Pro plans to $39, $105, and $399. The point of sale features are excellent, as are the inventory management and syncing options.

BigCommerce 211

BigCommerce Shipping Costs Payment Services Payments 211

Retail TouchPoints

DECEMBER 13, 2023

Trend 2: Technology will Elevate Omnichannel Performance and Key Value Props Nearly two-thirds ( 63% ) of respondents to Retail TouchPoints’ annual Store Design & Experience Survey shared that better integrating technology into the experience was a top priority for them in 2023. However, sometimes the success of one area (i.e.

Sporting Goods 323

Sporting Goods Technology Omnichannel Operations 323

Retail TouchPoints

SEPTEMBER 4, 2024

In May 2023 events venues including Six Flags also began using the JWO technology. Additionally, JWO technology is powering a growing number of university stores; it’s now in operation at more than 30 schools worldwide. as well as Baltimore’s first JWO store at M&T Bank Stadium. UK, Australia and Canada.

Technology 278

Technology Payment Services Banking Clothing 278

Retail TouchPoints

SEPTEMBER 19, 2023

With positive feedback from customers and arena executives, the new technology will now be deployed at Lumen Field, home of the Seattle Seahawks, at the new Seahawks Pro Shop Outlet for the 2023-24 NFL season. By the end of the season in early 2023, transactions per game in this location had increased 85% and total sales per game jumped 112%.

Apparel 278

Apparel Technology Payment Services Games 278

Retail TouchPoints

NOVEMBER 23, 2023

In the omnichannel context, inventory is spread out across multiple distribution channels that usually include digital and brick-and-mortar points of sale. Frankie Mossman, Chief Commercial Officer at Dropit since June 2023, leads commercial relationships and operations, driving the scaling of Dropit’s enterprise solutions.

Technology 271

Technology Omnichannel Retail Point of Sale 271

Retail TouchPoints

MARCH 30, 2023

But it’s retailers’ reluctance to move their point of sale (POS) systems from a traditional client/server setup to a cloud-based architecture that really slows down progress. Executives from Salesforce used data to help retailers better balance these factors and identify their winning strategies for 2023 — and beyond.

POS 298

POS Omnichannel Webinar Point of Sale 298

Retail TouchPoints

OCTOBER 4, 2023

26, 2023, comes despite Amazon CEO Andy Jassy’s February 2023 announcement that the retailer would halt expansion of its Amazon Fresh and Amazon Go store footprints. Amazon had announced plans to close eight Amazon Go stores in March 2023 and reportedly closed a Seattle location in June 2023.

Apparel 277

Apparel Payment Services Technology Other 277

Retail TouchPoints

MARCH 18, 2024

The 2023 pilot showed that the self-checkout experience was twice as fast at stores with the Express model compared to those without. “By Despite some consumer and retailer complaints about self-checkout , the technology is well entrenched in retail store operations.

POS 259

POS Payment Services Customer Experience Operations 259

Ecommerce Platforms

JANUARY 17, 2023

For a dropshipping operation, the customer comes to your store and makes a purchase, after which, the dropshipping suppliers receive a notification to pick, package, and ship the item to the customer. The post How To Start An Online Business in Canada (2023) appeared first on Ecommerce Platforms.

Payment Services 197

Payment Services Payments Merchant Services Shipping Costs 197

Ecommerce Platforms

JANUARY 17, 2023

For a dropshipping operation, the customer comes to your store and makes a purchase, after which, the dropshipping suppliers receive a notification to pick, package, and ship the item to the customer. Various sale channels like social media stores, eBay, Amazon, and Google. Potential hardware and software for point of sale selling.

Payment Services 197

Payment Services Payments Merchant Services Shipping Costs 197

Retail TouchPoints

FEBRUARY 6, 2023

So far, 2023’s business outlook has been marked by uncertainty: Will a recession hit, and if so, how severe will it be? In fact, 45% of respondents said they are planning to actually grow their store footprint in 2023, with only 9% planning cuts, and half of respondents said they plan to spend more on in-store technologies in 2023.

Payment Services 288

Payment Services Omnichannel POS Retail 288

Retail TouchPoints

AUGUST 11, 2023

The results of Capterra’s 2023 Tipping Fatigue survey show how tip screens have impacted the customer experience in and outside the restaurant industry, and how businesses should navigate tech-enabled tipping. On most tablet-based point-of-sale systems, you can customize the tip percentages your customers choose from on the tip screen.

Consumer 240

Consumer Payment Services Point of Sale POS 240

Retail TouchPoints

MARCH 16, 2023

Applications for Forward are open through April 1, 2023. Within their first three years of operation; and Founded by or have a current CEO who identifies as Black/African American or Latino, among other requirements.

Food and Beverages 278

Food and Beverages Beauty and Health Leisure Retail 278

Retail TouchPoints

JANUARY 1, 2024

Retail operations are complex and interconnected; there are no isolated decisions. A Sensormatic Solutions survey conducted in 2023 found that over half (51%) of shoppers are unlikely to seek assistance from workers when they encounter a locked item on the sales floor. However, the reality is more complicated.

Point of Sale 291

Point of Sale Reference Retail Other 291

Retail TouchPoints

MARCH 1, 2024

The retailer added paid membership tiers to its program in May 2023 , and Barry reported that the two-tiered My Best Buy programs had 7 million members at the end of FY2024. For Q4 2024, Best Buy’s comp sales fell 4.8% billion generated in Q4 2023. billion was down 6% from 2023’s $46.3 billion was down 6% from 2023’s $46.3

POS 278

POS Omnichannel Mobile Improvements 278

Retail TouchPoints

APRIL 11, 2024

We are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs.

Retail 290

Retail Mobile Consumer Recommendation 290

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. A study by IBM Security found that the average cost of a data breach in 2023 was $4.24

Payment Services 278

Payment Services Retail POS Operations 278

Retail TouchPoints

MARCH 15, 2023

However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty. A mere 9% ranked it as their top goal for 2023. These goals should then guide tactical investments, including new systems and solutions.

Operations 277

Operations Improvements Technology Management 277

iVend

NOVEMBER 7, 2023

Successful retail requires operational efficiency – the more streamlined the business processes the greater the potential for reduced costs and increased business growth. So retailers are looking for ways to optimize retail operations, across every process – and retail technology is a powerful enabler.

POS 97

POS Operations Technology Retail 97

Ecommerce Platforms

NOVEMBER 8, 2022

Commerce: $27/month unlocks more ecommerce features like Point of Sale options and analytics. You may not be able to operate a complicated SaaS offering from a Carrd website you make, but if you just want to highlight a simple service or your personal profile, it’s the ideal starting point. Business: $23/month.

eCommerce 197

eCommerce BigCommerce Shopify Web Design 197

Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. trillion in 2023. For example, Visa introduced new evidence requirements in April of 2023. And that market value is expected to increase by 11.17% each year.

Merchant Services 298

Merchant Services Payment Services Payments eCommerce 298

Retail TouchPoints

JULY 21, 2023

In June 2023 , Instacart partnered with Aldi to make nearly 2,000 of its most popular items available for delivery in as fast as 30 minutes , and in May, Sprouts Farmers Market began leveraging Instacart’s Carrot Ads platform to launch its own retail media network. The solution will roll out to Schnucks stores in the coming months.

Electronics 245

Electronics eCommerce Technology Mobile 245

Retail TouchPoints

MAY 30, 2023

The Quick Six store will open on June 1, 2023, at Six Flags Great Adventure, and a second location will open later this year at Magic Mountain in Los Angeles. “We Visitors scan a payment method like a credit card to enter the store, grab the items they want and then leave without going through any additional steps to check out.

Events 283

Events Payment Services Travel Technology 283

Retail TouchPoints

JANUARY 8, 2024

In fact, according to the 2023 National Retail Security Survey conducted by NRF, Appriss Retail and the Loss Prevention Research Council, 68.8% of retailers believe external theft unrelated to ORC was more of a priority in 2023 than 2022. Similarly, 57.8% reported ecommerce fraud and loss as a growing concern, while 48.5%

Recommendation 261

Recommendation Omnichannel Shipping Costs eCommerce 261

Retail TouchPoints

AUGUST 29, 2023

The cashierless tech has been making inroads at a number of different retailing venues: Sainsbury’s deployed the Just Walk Out technology at a convenience store in November 2021 ; In March 2023 , the technology was reportedly expanding to 200 Panera Bread locations; and Six Flags and Coors Field added Amazon’s cashierless tech in May 2023.

Payment Services 242

Payment Services Technology Retail Other 242

Retail TouchPoints

JUNE 28, 2023

For example, fitting room technology, where you can access inventory in real time and check out right through the platform has to somehow end up back at the point of sale, on the website, the mobile app and everywhere else. Step 5: Align All Teams on the Vision and Execution Plan Store design no longer operates in a silo.

Technology 288

Technology Consumer Mobile Operations 288

Ecommerce Platforms

JUNE 22, 2023

The first thing worth noting is that Vend (now part of the Lightspeed family) is a dedicated Point of Sale solution, or POS service, designed to optimize retail operations. The Shopify point of sale service is an all-in-one solution for both point of sale software and hardware. Further reading ?

Vend 104

Vend Merchant Services Shopify Payment Services 104

Retail TouchPoints

JULY 20, 2023

Amazon will expand its Amazon One palm payment technology to all 500+ Whole Foods Market stores by the end of 2023. Amazon first added palm payments to 11 Denver-area Whole Foods stores in April 2023 , and the technology was reportedly rolled out to 65 Whole Foods stores in California beginning in August 2022. “We

Payment Services 246

Payment Services Food and Beverages Customer Experience Technology 246

iVend

JANUARY 17, 2023

In retail, 2023 is set to still be a time of challenge and flux as the world recovers from the disruption of the pandemic. But the challenge for retailers is how to provide this personalisation at scale , without compromising efficient operation and growth. Five key technology trends in the retail industry for 2023.

Technology 97

Technology Retail Omnichannel Customer Experience 97