Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce.

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B2B eCommerce BigCommerce Omnichannel 226

Retail TouchPoints

JANUARY 12, 2024

As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. E-sellers will leverage social channels more than ever. billion users worldwide , it’s worth mentioning TikTok’s growing popularity as an advertising channel in certain industries.

Social Media 282

Social Media Beauty and Health Multichannel eCommerce 282

lateshipment

OCTOBER 2, 2024

Just like how the Super Bowl is a day for sports enthusiasts or the re-release of a famous franchise movie is a treat for the fans, Black Friday and Cyber Monday (BFCM) is a tailor-made event for e-commerce businesses to boost revenue, attract new customers, and build brand loyalty.

eCommerce 130

eCommerce Social Media Shipping Costs Home Furnishings 130

Groove

MARCH 7, 2024

In 2024, email marketing is far from dead. Using Klaviyo email marketing, you can sync your customers' external data from a CRM or eCommerce platform directly into your contact database. With this information, you can market to the customer when you offer new styles of running shoes.

Marketing 310

Marketing eCommerce Platforms Shopify Shopping Carts 310

Retail TouchPoints

AUGUST 13, 2024

Customer Education: Available but not Overwhelming At the other end of the value chain, Primark has focused on customer education and awareness. Communications plays a key element in making sustainability more accessible for our customers,” said the Primark spokesperson. and its first Michigan store by September 2024.

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Supplies Customer Workshop Clothing 245

Retail TouchPoints

MARCH 13, 2024

The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club, automotive and grocery. However, not all customers behave the same.

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Multi-channel Payment Services Consumer Automotive 240

Retail TouchPoints

MARCH 25, 2024

Are you ready to explore the evolved customer journey? The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago.

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Retail Article Omnichannel Customer Experience 212

Retail TouchPoints

MARCH 19, 2024

If Newton’s third law (“For every action there is an equal and opposite reaction”) holds true in marketing in 2024, we’re going to see some incredible creativity. But I believe that 2024 will also provide many reminders of the power of effective, empathetic, truly human storytelling that cuts through the AI homogeneity.

B2C 240

B2C Multi-channel B2B Marketing 240

Retail TouchPoints

DECEMBER 21, 2023

As usual, there were lots to choose from — that’s standard for such a dynamic industry — but these were the topics that had “legs” (and are likely to continue to be important in 2024). Although they have no shortage of channels and tactics to use, they need to ensure they’re prioritizing the right methods for their ever-evolving consumers.

Sporting Goods 287

Sporting Goods Operations Apparel Consumer 287

Groove

DECEMBER 7, 2023

What Do I Need To Know About Etail West 2024? Etail West 2024 is a four-day conference taking place in Palm Springs, California from February 26th through February 29th, 2024 - although the final day is reserved for retailers only. Etail West 2024 is the go-to event for staying on top of the constantly changing eCommerce world.

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Events Social Media Download eCommerce 195

Retail TouchPoints

DECEMBER 13, 2023

I think we all hope that coming into the next few years we’ll see more brands willing to inspire their customers and understand the inherent value in that. If you want store associates out in front of customers more, you need mobile devices, you need a wealth of information available in the store associate’s hand. customer experience).

Sporting Goods 274

Sporting Goods Technology Omnichannel Operations 274

Retail TouchPoints

JULY 18, 2024

Additionally, the fact that so many customers are conducting research on their own devices while in-store “creates a barrier,” he added, noting that customers may feel that the store’s CX “is worse than what I get on my phone.” They could ask a customer, ‘You bought this item online yesterday, do you like it?’

Customer Experience 237

Customer Experience Customer Retail Workshop 237

Retail TouchPoints

SEPTEMBER 12, 2024

But while there may be more price comparing and deal hunting this holiday season, consumers will still expect stellar experiences as they browse and buy across channels. Retail TouchPoints interviewed 12 experts who shared their predictions for the 2024 holiday season. trillion — a soft 3% growth rate over the same period in 2023.

Retail 295

Retail Merchant Services Channel Consumer 295

Groove

APRIL 16, 2024

A user-friendly interface and plenty of customization options are two of the big reasons why Shopify has reached its current level of popularity. Depending on the plan you choose, Shopify offers a wide range of features and apps designed to help you build your eCommerce store and attract customers.

BigCommerce 266

BigCommerce Magento Multi-channel Shopify 266

Omnisend

NOVEMBER 6, 2024

They also help boost sales and build real customer connections beyond listing products. Customers are more likely to engage with your store when they receive a personalized email about their favorite products. We’ll break down the best Shopify newsletter apps for 2024, their key features, and how they can help your store grow.

Shopify 78

Shopify Multi-channel Shipping Costs Multichannel 78

Groove

APRIL 12, 2024

Additional features include: Customize themes, widgets, page and email templates, scripts and social media links for each storefront. Customize currencies and locations for each storefront if you sell certain products in certain countries. Create custom price lists for each storefront. Manage customer login for each storefront.

BigCommerce 284

BigCommerce Multi-channel Social Media Accessories 284

iVend

NOVEMBER 18, 2024

In 2024, the average transaction uses not two, but five or six touchpoints. So if omnichannel is more than simply click and collect, what else do retailers have to be aware of to be a true omnichannel business in 2024? Giving every channel its own stock pool causes redundancy and the risk of overstocking.

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Omnichannel POS Retail Mobile 52

FastSpring

FEBRUARY 8, 2024

Explore the Power of Changelog Integration in Our Documentation Navigating the Tax Landscape: Key Changes That Demand Your Attention in 2024 Quarterly B2B Onboarding Update: Your Complete Guide to Seamless Transactions! Fraud, Chargebacks, and Mitigation Strategies Need FastSpring support? Visit our Support page.

Merchant Services 78

Merchant Services Payment Services Customer Document 78

CPC Strategy

AUGUST 16, 2024

Marketing 2024 Election: What Marketers Need to Know By Emily Sullivan Aug 16 2024 According to eMarketer, U.S. political ad spending will pass $12 billion in 2024—a new high—as compared to the $4.25 For 2024, this means we might see a peak around November 13th to 15th. billion spent in 2016.

Marketing 92

Marketing Blog Books Channel 92

Practical eCommerce

JUNE 10, 2024

This week: virtual universe stores, customized checkout, multichannel management, AI website builders, cross-channel commerce, product images, global sourcing, and more. The post New Ecommerce Tools: June 10, 2024 appeared first on Practical Ecommerce.

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eCommerce Multichannel Channel Management 92

Pivotree Blog

AUGUST 7, 2024

Six Easy Ways to Gear Up for the 2024 Holiday Shopping Frenzy The 2023 holiday season brought a remarkable surge in online shopping and digital engagement. As we transition into 2024, the eCommerce landscape is poised for even greater transformation. Customers expect a seamless, fast, and reliable shopping experience.

Customer Experience 52

Customer Experience Customer Gifts Operations 52

Retail TouchPoints

FEBRUARY 16, 2024

With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys. AI-driven solutions offer businesses a powerful way to personalize customer experiences.

Customer Experience 255

Customer Experience Payment Services Improvements Customer 255

365 Retail

JULY 19, 2024

As the retail industry evolves, physical display trends are essential for capturing customer attention and driving sales. In 2024, several innovative trends in visual merchandising and physical displays are set to transform retail environments. Here are five key trends to watch out for.

Retail 104

Retail Online Catalogues Omnichannel Workshop 104

Retail TouchPoints

APRIL 23, 2024

Takeaway: 2024 will be the Year of Commerce Media While the likes of Temu, TikTok, Amazon and Snap battle it out for control of the valuable U.S. The commerce media opportunity will truly come to the fore in 2024, and the smart players will be grabbing this chance with both hands. Nick Morgan is the CEO and Founder of Vudoo.

eCommerce 227

eCommerce eCommerce Platforms Games eCommerce Marketing 227

Groove

OCTOBER 16, 2024

As a result, we needed to design a custom integration from the ground up to support our client’s email marketing goals. Our Client’s Background - Racquet Sports Retailer When a racquet sports retailer on a custom-built eCommerce platform approached us, they had a unique challenge.

BigCommerce 343

BigCommerce Multi-channel eCommerce Platforms Document 343

Groove

FEBRUARY 27, 2024

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Dave Santiago of Cutter & Buck In this episode of the eCommerce Masters Podcast, host Ethan Giffin engages with Dave Santiago, VP of Omni Channel and Corporate Sales at Cutter & Buck.

eCommerce 195

eCommerce Apparel Operations Multi-channel 195

Algopix

OCTOBER 27, 2023

As we approach 2024, it’s essential for both established and aspiring eCommerce sellers to stay ahead of the curve by anticipating and preparing for the upcoming trends that will shape the industry. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

eCommerce 118

eCommerce Payment Services Cryptocurrencies Shipping Costs 118

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. In 2024, we can see the following trends are poised to reshape the retail landscape, providing insights to keep your business ahead of the curve.

Payment Services 97

Payment Services Retail Supplies Omnichannel 97

FastSpring

AUGUST 1, 2024

Here’s your comprehensive guide to gearing up for Cyber Weekend 2024. An intuitive design keeps customers engaged and reduces cart abandonment. Leverage social media, email marketing, and other channels to build anticipation. Awareness Building : Create buzz around your deals to attract and engage customers.

Payment Services 78

Payment Services Fulfillment Conversion Optimization Social Media 78

Retail TouchPoints

OCTOBER 3, 2024

Entrepreneurs will have 90 seconds to pitch their product to The 100, an audience of potential customers. Amazon has been enhancing its content offerings in recent months, including partnering with GroupM to co-develop content for the new Amazon Live channel and introducing new shopping formats in May 2024.

Games 224

Games Channel Other Customer 224

Algopix

APRIL 14, 2024

As we step into 2024, it’s time to shine a spotlight on the 20 most influential eCommerce marketing leaders who are shaping the industry’s future. The 20 Most Influential eCommerce Marketing Leaders of 2024 1. LinkedIn 2. LinkedIn 3. LinkedIn 6. LinkedIn 8. LinkedIn 11. LinkedIn 13.

eCommerce Marketing 113

eCommerce Marketing eCommerce Marketing Toys 113

Retail TouchPoints

OCTOBER 2, 2024

The ecommerce experience from Trove, which acquired the full-service resale platform Recurate in August 2024 , includes mixed-cart functionality that allows customers to combine both new and used products in a single checkout.

Shopify 245

Shopify Operations Channel Management 245

ROI Revolution

SEPTEMBER 16, 2024

As we head toward the fourth quarter of 2024, it’s a good time to take a look at the latest stats for TikTok advertising and consider how brands can use the information to their advantage. billion in 2024 (representing more than 38% growth from 2023) and are estimated to hit $15.26 billion in 2026.

Social Media 78

Social Media Books Marketing Blog 78

ChannelSale

MARCH 13, 2024

You have come to the right place to look back on the e-commerce sector in 2023 and what trends to arrive in 2024 to increase its sales rapidly. It is because of the increasing prevalence of voice search, AR to visualize purchases, voice commerce, livestream shopping, the rise in new marketplaces & distribution channels, and many more.

eCommerce 103

eCommerce Payment Services Social Media Comparison Shopping 103