Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. Is the digitization of in-store experiences driving a context collapse for consumers? The top five themes include: 1.

ACH 285

ACH Multi-channel Technology Customer Retention 285

Algopix

APRIL 14, 2024

In the fast-paced world of eCommerce, where trends evolve overnight and consumer behavior shifts at the drop of a hat, the role of marketing leaders is more crucial than ever. As we step into 2024, it’s time to shine a spotlight on the 20 most influential eCommerce marketing leaders who are shaping the industry’s future.

eCommerce Marketing 113

eCommerce Marketing eCommerce Marketing Toys 113

Retail TouchPoints

NOVEMBER 30, 2023

The innate connections we have with food and beverage brands, especially those we have grown up with, create a built-in opportunity for companies like PepsiCo to drive customer retention and loyalty. Retail TouchPoints (RTP) How have consumer behaviors shifted for brands within the CPG category specifically? consumers.

Food and Beverages 304

Food and Beverages Games Consumer Customer Retention 304

Omnisend

JANUARY 10, 2024

But once they’ve become your customers, their needs would revolve around your brand caring for them. Abandoned cart emails : Abandoned cart emails help you with customer retention and also help to boost your conversion rates. You send them when customers abandon their carts before completing the purchase.

Marketing 89

Marketing Customer Retention Social Media Customer Loyalty 89

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Retail TouchPoints

MAY 8, 2024

trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. When consumers click to branded ecommerce sites via paid search and social campaigns, they are forced to navigate a series of experience frustrations, such as the slow page loads that plague 40% of all site visits. of all visits.

Merchant Services 277

Merchant Services eCommerce Channel Mobile 277

Retail TouchPoints

AUGUST 30, 2024

Loyalty programs have long been a staple of the business world, offering incentives and rewards to engage and retain customers. From data and privacy concerns to consumer preferences and the latest tech innovations, here’s what’s now and next in the dynamic landscape of loyalty. It’s not a set-it-and-forget-it endeavor.

POS 124

POS Food and Beverages Customer Data Consumer 124

365 Retail

APRIL 20, 2024

As the retail landscape evolves, refive is leading the charge in enhancing revenue and customer retention for brick-and-mortar stores. Join them at the Retail Technology Show at London’s Olympia on April 24 & 25, 2024, where they will demonstrate pioneering solutions designed to transform customer engagement.

Technology 57

Technology Retail Customer Retention Customer Data 57

Smile.io

SEPTEMBER 17, 2024

Calculating repeat purchase rate  6 tips to get more repeat customers in Shopify How to get started with effective customer retention Getting started with Smile.io Email and SMS marketing As zero-party and first-party data become increasingly important, ecommerce brands need to personalize their consumer touchpoints.

Shopify 46

Shopify Merchant Services Subscription Customer Retention 46

Retail TouchPoints

JULY 21, 2022

In fact, by the end of 2024, 75% of the world’s population will have personal data protected under modern privacy regulations , according to Gartner. For years, consumers have known that their behaviors have been tracked. As a result, 67% of consumers said they ultimately left a site because of these concerns.

Marketing 279

Marketing Consumer Information Customer Retention 279

365 Retail

AUGUST 19, 2024

Of course, selling unique high-quality goods is one of the best ways to maintain customer demand , but businesses still utilise additional incentives to attract clients. Loyalty programs are the most common strategy to motivate consumers to repeatedly purchase products from one retailer.

Improvements 52

Improvements Retail Customer Retention Consumer 52

365 Retail

MAY 29, 2024

Mid-market and enterprise retailers’ uptake of carrier management and post-purchase solutions increased in the first quarter of 2024 as retailers look to unify customer journeys, according to the latest research from Scurri , the next-generation delivery management platform.

Management 52

Management Customer Retention Retail Omnichannel 52

GetElastic

NOVEMBER 9, 2021

By 2024, 15% of B2B organizations will use digital commerce platforms to support both their customers and sales reps in all sales activities. By 2023, 75% of organizations selling directly to consumers will offer subscription services, but only 20% will succeed in increasing customer retention.

B2C 146

B2C B2B Customer Retention Subscription 146

GetElastic

DECEMBER 1, 2021

Gartner even predicts that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services, such as subscriptions, attached to physical products. These types of solutions lack the flexibility to create personalized subscription experiences or are excessively expensive and time consuming to do so.

Subscription 148

Subscription Payment Services Payments eCommerce 148

365 Retail

SEPTEMBER 30, 2022

in October, the highest since September 1980, while the economy will contract until early 2024 and living standards will drop by 5% over the next two years. The rise in energy prices, combined with reduced consumer spending means margins will be tight, particularly for brick-and-mortar brands. Focus on customer retention.

Customer Retention 67

Customer Retention Retail B2C Customer Loyalty 67

Email Audience

DECEMBER 6, 2023

Email gamification requires coding skills and time investments Hiring an email developer to create gamified emails can be time-consuming and expensive. All this is to increase user engagement and customer retention in your customer base.

Games 59

Games Books Mobile Marketing 59

GetElastic

DECEMBER 18, 2020

And though it may feel like we are slowly coming to the end of these unprecedented times, consumer buying behavior is forever changed, and will in turn, affect the success of many businesses for years to come. 52% of consumers say more than half of their purchases are influenced by convenience. Subscriptions. Marketplace Operations.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Retalon

FEBRUARY 15, 2024

Emerging trends in retail analytics for 2024, such as the increased use of generative AI, present both new opportunities and challenges for retailers. This anticipates future trends such as consumer demand shifts or inventory needs before they happen – allowing retailers to prepare rather than react.

Retail 41

Retail Operations Information Management 41

Retail TouchPoints

APRIL 23, 2021

billion by 2024. Engaging software to take care of repetitive, mundane tasks frees up time to focus on the most crucial aspect of a retail business — customer service. Healthy and timely customer service is crucial to customer retention and business growth. Removing the Automation Stigma in Retail.

Retail 278

Retail Operations Customer Retention Order Fulfillment 278

Smile.io

APRIL 30, 2024

  But how do you boost customer engagement ? It can be a game-changer for businesses also looking to improve their marketing ROI and increase customer retention rates.   You can leverage website analytics, customer surveys, and tracking pixels to help you collect this data.  What is email retargeting?

Customer 78

Customer Shopping Carts Shipping Costs Subscription 78

Smile.io

FEBRUARY 2, 2024

  Judge.me , Gorgias , and Little Data emphasize the importance of reviews, personalization, and first-party data and offer ecommerce predictions for 2024. has built up the world's largest dataset of loyalty and retention data. With 10 years as a top ecommerce solution, Smile.io And we can prove it.  YoY increase.

Customer Loyalty 92

Customer Loyalty eCommerce Customer Merchant Services 92

Fabric

DECEMBER 22, 2023

According to the National Retail Federation , consumers utilized both online and in-store channels over the five-day holiday weekend from Thanksgiving Day through Cyber Monday, with 121.4 Meanwhile, omnichannel fulfillment options remained popular with consumers. million people visiting physical retail locations and 134.2

Merchant Services 130

Merchant Services Shipping Costs eCommerce Retail 130

Omnisend

APRIL 15, 2021

billion by 2024 as more and more people tune in to get top-notch advice on boosting their online businesses. The CartInsiders ecommerce podcast covers everything you should know about Direct to Consumer (DTC) business, which is very important for ecommerce businesses to grow their customer base. Cart Insiders ecommerce podcast.

eCommerce 78

eCommerce Shopify B2B Customer Retention 78

Omnisend

APRIL 27, 2021

Not only does this allow your business to provide a unique and quality experience for your customer, but it also helps increase customer retention rates. An excellent way to up your customer satisfaction game is by using an omnichannel marketing strategy for your fashion ecommerce business. billion in 2024.

eCommerce 78

eCommerce Fashion Apparel Shopify 78

Retail TouchPoints

OCTOBER 14, 2024

billion people have been shopping online globally as of 2024 — nearly one-third of the world’s population. trillion in 2024. A digital revolving credit financing program may present a more advantageous option for consumers, offering various benefits that BNPL’s fixed structures don’t deliver. Recent statistics show that 2.71

Merchant Services 261

Merchant Services Payment Services Electronics Customer Loyalty 261

Smile.io

MARCH 20, 2024

Strategically selecting the right loyalty program features can make or break the success of your retention tactic. Find out the top loyalty program features of 2024, how to select the best software, and how to implement a program designed for success.  The kind of rewards program you use is as important as the rewards you offer.

Shipping Costs 87

Shipping Costs Shopify Customer Loyalty Merchant Services 87

Omnisend

DECEMBER 5, 2023

In this article, we’ll explore the top 10 dropshipping marketing strategies for 2024 and cover everything from customer reviews to email marketing. Start free 10 dropshipping marketing strategies for 2024 Having the right game plan is key when figuring out how to market your dropshipping store.

Marketing 78

Marketing Social Media SEO Customer Retention 78

ROI Revolution

AUGUST 5, 2021

Consumer spending habits returning to normal. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases. billion in consumer spending in Q2. Still, overall, 62.5%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Last year, consumers moved toward digital more quickly than ever in light of the coronavirus pandemic. With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025! December 2. billion in revenue.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety. Marketing to consumers in a post-pandemic world. Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. In fact, over 45 million consumers will use BNPL this year. Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. By 2024, annual paid ad spend is projected to hit $109.1 It will be nearly double that in 2024. COVID-19 brings increased consumer openmindedness.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

The COVID-19 pandemic has sparked a true customer transition to digital. Even as government mandates and consumer comfortability with in-store shopping fluctuate, we can anticipate that consumers’ preference for digital won’t go away. On Black Friday, half of consumers said they would shop in-store, up from 36% last year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers. With demand for freight high and supply so low, it’s becoming very expensive for brands to ship the products their customers buy.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

MARCH 2, 2021

73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). With consumers more concerned about their discretionary spending, the online resale apparel market is projected to double by 2024 ( Statista ). Consumers spending 1 more hour per day online in light of COVID-19.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

OCTOBER 7, 2021

Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers. Latest stats: Consumer electronics + COVID-19. Globally, consumer electronics ecommerce is expected to grow to $343.34

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers. With people spending more time inside their homes over the past year, redecorating and remodeling became common among many consumers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78