RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. In 2024, we can see the following trends are poised to reshape the retail landscape, providing insights to keep your business ahead of the curve.

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Algopix

OCTOBER 27, 2023

As we approach 2024, it’s essential for both established and aspiring eCommerce sellers to stay ahead of the curve by anticipating and preparing for the upcoming trends that will shape the industry. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

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eCommerce Payment Services Cryptocurrencies Shipping Costs 118

Retail TouchPoints

MAY 24, 2024

To create a competitive experience, the back end of a merchant’s in-store and online business needs to be unified, ultimately creating a front-end experience that is consistent and cohesive. Want to explore how unified commerce can bring your business to the next level? Register now and visit them at booth #515.

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Merchant Services Shopify POS Multi-channel 260

Retail TouchPoints

JANUARY 16, 2024

“The store experience allows for more personalization and more socializing, especially in the post-COVID era, reflecting Gen Z’s desire to do things with friends and peers, as well as their desire for self-expression, which helps define this generation.” Li was a panelist at the NRF 2024 session, Digital Strategies to Decode Gen Z.

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Retail TouchPoints

MARCH 1, 2024

We are also excited to partner even more with our vendors this year as it relates to their branded in-store merchandise experiences,” Barry added, identifying Tesla, Lovesac and Starlink as examples of planned vendor partnerships. Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025. Revenue of $14.6 billion.

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POS Omnichannel Mobile Improvements 273

Retail TouchPoints

JANUARY 2, 2024

of ecommerce sales in 2024. The real opportunity lies in using your digital product strategy as a way of improving the customer experience (CX) and finding new growth opportunities. Use Existing Data and Research to Find New Revenue Streams Launching a new revenue stream can be costly, risky and time-consuming.

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Improvements Retail Mobile Customer Experience 256

365 Retail

JANUARY 4, 2024

Whether you’re a small boutique or a large chain, these insights will help you stay competitive and connect better with your customers. Top 5 Strategies for 2024 #1 Focus More on Your Target Audience Understanding and focusing on your target audience is crucial in 2024.

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Payment Services Retail Supplies Mobile Payments 52

Retail TouchPoints

MAY 29, 2024

AI fuels imagination, leading to a flood of ideas of how to enhance customer experiences, automate tasks and gain an edge in the market. Businesses must work with software providers that help them manage data consent, privacy, and compliance. The challenge, however, is dealing with too much of a good thing.

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Retail TouchPoints

NOVEMBER 14, 2024

As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. In 2024 alone, several high-profile companies, including Dell, AT&T, Ticketmaster and Disney have suffered the consequences of a major breach. million last year.

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Retail Payment Services Consumer Operations 247

Retail TouchPoints

AUGUST 29, 2024

and globally, according to the Salesforce Shopping Index , which analyzes data from more than 1.5 trillion , Salesforce predicts global sales for November through December 2024 will reach $1.19 Advertising costs and space availability will both be at a premium with the 2024 elections in the U.S. trillion , with the U.S.

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Shipping Costs Consumer Shipping Supplies 271

RetailMinded

JUNE 19, 2024

Smart Advertising Techniques to Engage Health-Conscious Shoppers Smart advertising techniques in 2024 involve using data-driven insights to craft highly personalized messages. Health-conscious customers want authenticity, so focus on transparency and ethical branding. Ready to dive into practical tips and real-world examples?

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Retail TouchPoints

MARCH 20, 2024

This data gives marketing teams actionable insights to better understand and predict customers’ needs and behavior, therefore increasing customer satisfaction. These technologies also can help measure the metrics that matter to you, like connecting the dots between messaging and sales.

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Small Business Retail Recommendation Consumer Customer Data 266

Retail TouchPoints

MAY 8, 2024

trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. Pitié walked through key takeaways from the report and how these data points should influence brands’ ecommerce strategies moving forward. Jean-Christophe Pitié: If brands want any chance at customer loyalty, they need to fix what’s broken.

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Merchant Services eCommerce Channel Mobile 266

Retail TouchPoints

APRIL 17, 2024

Many retailers grapple with insufficient product data. Here, gen AI intervenes, enriching catalogs and enabling a more comprehensive customer experience. By empowering search engines to not just index data but enrich it dynamically, retailers can retain customers on their platform.

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Social Media B2C B2B Customer Data 299

Omnisend

OCTOBER 11, 2024

The brand has further enhanced customer experience by adding two distinct buttons for browsing men’s and women’s collections. This allows for easy syncing of customer data, ensuring that your emails are aligned with broad marketing strategies. In the following example, Sheep Inc.

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Marketing Information Improvements Customer 78

Smile.io

MAY 15, 2024

In 2024, global retail ecommerce sales are expected to reach $6.3 Robust ecommerce analytics programs allow you to measure performance, uncover trends, use customer data, and optimize pricing. Positioning —How do you want customers to perceive your business compared to competitors? has to offer. trillion U.S.

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Payment Services Merchant Services eCommerce Payments 53

FastSpring

OCTOBER 11, 2024

and Asia, this subscription rate difference represents a 16% lower lifetime value (LTV) for Asia-area customers. That said, there’s a silver lining: While monthly retention in the EU and North America remained stable from 2023 to 2024, Asia’s monthly retention rate improved by approximately 3%, showing positive momentum.

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MagentoBrain

FEBRUARY 21, 2023

2023 Digital Marketing Trends and Changes Trend 1: Pay more attention to "customer experience" The discussion of customer experience has greatly increased in recent years. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

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Retail TouchPoints

DECEMBER 8, 2022

By the end of 2024, IWSR predicts that the NA spirit, wine and beer market will grow another 31%. Personalized marketing and services powered by a first-party data model. Thoughtful Curation Creates Better Customer Experiences. Sales of these products reached $3.1 and high-end partnerships.

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Retail TouchPoints

JANUARY 5, 2024

As part of its Privacy Sandbox initiative, Google plans to phase cookies out for all Chrome users during the second half of 2024. Google’s move, along with increased privacy regulations (particularly in the EU), have put a premium on zero- and first-party data.

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Recommendation Consumer Information Customer 299

Retalon

FEBRUARY 14, 2024

Through the critical lens of data analysis, businesses are steering towards a more informed and strategic approach. This pivot focuses on optimizing key areas such as inventory management, refining customer experiences, and predicting sales trends, all leading to an enhanced overall business performance.

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Retail Operations Management Improvements 41

Mi9

SEPTEMBER 26, 2024

By adopting future ecommerce trends and using a single platform for managing B2B and DTC , manufacturers can simplify operations, enhance the customer experience, and increase profitability. According to eMarketer, eCommerce will exceed 20% of all global retail sales in 2024.

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B2B Multi-channel Consumer eCommerce 52

Smile.io

JANUARY 4, 2024

Onsite marketing is a way to increase ecommerce visitor engagement and sales by focusing on customer data and personalization.   Unlike traditional tactics, onsite marketing relies on detailed customer segmentation data to track their path from discovering your store and products to making a purchase and beyond.

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X-cart eCommerce Marketing Live Chat 75

Smile.io

SEPTEMBER 17, 2024

If you sell products that customers typically purchase at regular intervals, like skincare, you can follow up to prompt customers to restock.  Offering online surveys or quizzes is a great way to gather additional zero-party customer data that you can use to recommend certain products.     3.

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Shopify Merchant Services Subscription Customer Retention 46

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

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Shipping Costs Improvements Live Chat Retail 248

AcquireConvert

JULY 30, 2024

Customer Insights : Access to valuable customer data and analytics to improve marketing strategies. These features benefit both customers and merchants by enhancing the shopping experience and improving sales performance. Secure Storage : Uses stringent access controls to securely store customer data.

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Merchant Services Payment Services Shipping Costs Shopify 36

Retail TouchPoints

AUGUST 19, 2024

The fate of retail performance for the second half of 2024 is anything but certain. Partly due to this shift in consumer sentiment toward valuing privacy, California enacted the Consumer Privacy Act of 2018 , imposing strict regulations on how, and how much, customer data can be collected.

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Retail Customer Loyalty Consumer Social Media 300

Retail TouchPoints

DECEMBER 28, 2021

And yet despite this recent huge growth in ecommerce, physical retail still maintains a firm foothold: Forrester predicts that the vast majority of retail — 72% — will still take place offline as far out as 2024. Moving Closer to the Omnichannel Ideal.

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eCommerce Omnichannel Fulfillment Order Fulfillment 273

lateshipment

OCTOBER 8, 2024

trillion in 2024 and $7.9 If you’d like to be a part of these succeeding businesses, all you have to do is two things: streamline your operations and exceed your customers’ expectations. This can lead to a negative customer experience, lost revenue, and a permanently damaged brand reputation. trillion by 2027?

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eCommerce Shipping Costs Merchant Services Fulfillment 130

Retail TouchPoints

AUGUST 8, 2024

Consumer concerns about privacy likely spike when major data breaches occur, but avoiding a negative rarely registers with the media or with public opinion. The Impact of Google’s Cookie Decision Google’s July 2024 decision to essentially abandon third-party cookie deprecation on its Chrome browser has multiple implications for privacy.

Retail 283

Retail Payment Services Consumer Payments 283

Retalon

FEBRUARY 15, 2024

Emerging trends in retail analytics for 2024, such as the increased use of generative AI, present both new opportunities and challenges for retailers. Prescriptive analytics suggests actionable steps based on analyzed data. These criteria ensure you select a tool that not only meets current needs but also grows with your business.

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365 Retail

MAY 29, 2024

The new system allows EE’s in-store guides to complete all sales, service, and operational processes from a single device, increasing efficiency and streamlining customer interactions. In a bid to create a more personal shopping experience, EE has removed fixed tills from each of its stores.

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POS Retail Technology Customer Data 62

ESW

MAY 29, 2024

However, venturing into the international market presents a myriad of challenges—from navigating complex logistics to ensuring a seamless customer experience across diverse cultures. In fact, the global ecommerce market is on track to experience an annual growth rate of 9.5% between 2024 and 2029. KUIU saw a 6.5x

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Payment Services eCommerce Payments Shipping Costs 78

ESW

MAY 29, 2024

However, venturing into the international market presents a myriad of challenges—from navigating complex logistics to ensuring a seamless customer experience across diverse cultures. In fact, the global ecommerce market is on track to experience an annual growth rate of 9.5% between 2024 and 2029. KUIU saw a 6.5x

Payment Services 78

Payment Services eCommerce Payments Shipping Costs 78

Pivotree Blog

NOVEMBER 7, 2024

The US Federal Reserve’s interest rate cut may also encourage 2024 Cyber 5 spending. The race to get customer eyeballs on your products will be tight, so you’ve got to be on top of your eCommerce game to make the most of the opportunity. inflation rate. This saves time and ensures accuracy and consistency across your product listings.

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Shipping Costs Games Order Fulfillment Fulfillment 52

ESW

MAY 16, 2024

However, venturing into the international market presents a myriad of challenges—from navigating complex logistics to ensuring a seamless customer experience across diverse cultures. In fact, the global ecommerce market is on track to experience an annual growth rate of 9.5% between 2024 and 2029. KUIU saw a 6.5x

Payment Services 78

Payment Services eCommerce Payments Shipping Costs 78

Retail TouchPoints

APRIL 23, 2021

billion by 2024. Giving customers time and attention to take care of their needs and resolve their grievances is very important in creating a strong customer experience. Searching for documents in the office drawer creates a lag in solving crucial issues like resolving customer complaints.

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Retail Operations Customer Retention Order Fulfillment 238