iVend

NOVEMBER 18, 2024

iVend’s Retail Management Solution iVend helps enterprise retailers run efficiently and effectively. In 2024, the average transaction uses not two, but five or six touchpoints. So if omnichannel is more than simply click and collect, what else do retailers have to be aware of to be a true omnichannel business in 2024?

Omnichannel 52

Omnichannel POS Retail Mobile 52

FastSpring

AUGUST 1, 2024

Here’s your comprehensive guide to gearing up for Cyber Weekend 2024. Ensure your website has strong security protocols to protect customer data. Risk Management : FastSpring’s risk management tools help safeguard you from fraud during checkout. Learn more about contacting FastSpring’s Customer Support.

Payment Services 78

Payment Services Fulfillment Conversion Optimization Social Media 78

Omnisend

NOVEMBER 6, 2024

We’ll break down the best Shopify newsletter apps for 2024, their key features, and how they can help your store grow. Without further ado, here are the best Shopify newsletter apps for 2024: 1. With paid plans starting from $13/month, it’s a solid choice for creating newsletters, sending promotions, and managing your email list.

Shopify 78

Shopify Multi-channel Shipping Costs Multichannel 78

Retail TouchPoints

NOVEMBER 14, 2024

As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. In 2024 alone, several high-profile companies, including Dell, AT&T, Ticketmaster and Disney have suffered the consequences of a major breach. million last year.

Retail 261

Retail Payment Services Consumer Operations 261

Algopix

OCTOBER 27, 2023

As we approach 2024, it’s essential for both established and aspiring eCommerce sellers to stay ahead of the curve by anticipating and preparing for the upcoming trends that will shape the industry. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

eCommerce 118

eCommerce Payment Services Cryptocurrencies Shipping Costs 118

Forrester eCommerce

SEPTEMBER 25, 2023

Environmental, social, and governance (ESG) reporting is a required capability for organizations in the European Union and beyond, with most of them legally required to implement new regulations (starting in 2025 for the financial year of 2024) when the EU’s Corporate Sustainability Reporting Directive (CSRD) directive comes into law.

Management 243

Management Customer Data Customer 243

365 Retail

MARCH 10, 2024

trillion in 2024. Let’s explore the paramount e-commerce trends of 2024. In 2024, online stores will focus on giving personalised shopping experiences. Businesses can boost customer engagement and loyalty by offering such a tailored approach, ultimately increasing conversions.

eCommerce 103

eCommerce Payment Services Payments eCommerce Marketing 103

FastSpring

APRIL 23, 2024

The subscription management system doesn’t support multi-product transactions. FastSpring is an experienced merchant of record that provides an all-in-one payment platform for SaaS, software, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. Fraud and risk management.

Payment Services 100

Payment Services Merchant Services Payments Subscription 100

Retail TouchPoints

MAY 24, 2024

Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses. Additionally, retailers will have a solid backend operation that empowers them to easily and cost-effectively keep pace with industry change.

Merchant Services 264

Merchant Services Shopify POS Multi-channel 264

Retail TouchPoints

JULY 9, 2024

Sharmeelee Bala Owned by Simon Property Group and Brookfield Asset Management since late 2020 , JCPenney is actively working to retake its place as a leading department store retailer, most notably with a $1 billion turnaround plan unveiled in September 2023. distribution center with a new induction, sorting and packing system.

POS 279

POS Department Stores Payment Services Point of Sale 279

Retail TouchPoints

JULY 18, 2024

Here are five examples of how associate technology is improving both CX (customer experience) and EX (employee experience): At Pacsun, Unified Store Operations Allow the Retailer to Operate with a Lean Workforce Like many retailers in a tight labor market, Pacsun stores operate with small staffs. “We

Customer Experience 277

Customer Experience Customer Retail Workshop 277

Retail TouchPoints

AUGUST 29, 2024

and globally, according to the Salesforce Shopping Index , which analyzes data from more than 1.5 trillion , Salesforce predicts global sales for November through December 2024 will reach $1.19 Advertising costs and space availability will both be at a premium with the 2024 elections in the U.S. trillion , with the U.S.

Shipping Costs 278

Shipping Costs Consumer Shipping Supplies 278

Retail TouchPoints

MAY 29, 2024

AI can help managers monitor and evaluate guest activity, including how many stay onsite for lunch or dinner, explore spa services and walk past gift shops or minimarkets. If metrics show underutilization of those services, AI can alert managers and provide insights for informed decision-making.

POS 327

POS Merchant Services Point of Sale Department Stores 327

Retail TouchPoints

OCTOBER 16, 2024

retailers currently use AI in their strategies, with 97% planning to increase investments in 2024. According to one Gartner Market Guide : “By 2025, the top 10 global retailers by revenue will leverage contextualized real-time pricing…to manage and adjust in-store prices for customers.” through 2028. .”

Consumer 305

Consumer Retail Recommendation Customer Loyalty 305

365 Retail

MARCH 10, 2024

trillion in 2024. Let’s explore the paramount e-commerce trends of 2024. In 2024, online stores will focus on giving personalised shopping experiences. Businesses can boost customer engagement and loyalty by offering such a tailored approach, ultimately increasing conversions.

eCommerce 52

eCommerce Payment Services Payments eCommerce Marketing 52

Retail TouchPoints

AUGUST 23, 2024

The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the retail sector for the year ending in late October 2023. An estimated 369 of those resulted in confirmed data disclosure. Are there data sets stored on vulnerable endpoint devices?

Payment Services 317

Payment Services Retail Operations Management 317

GetElastic

SEPTEMBER 2, 2021

I have been an Account Manager and Consultant for a large portion of my career before making the switch to sales and marketing operations a few years back. Earlier this year, Elastic Path announced its BETA release of Account Management for Elastic Path Commerce Cloud. Market Trends in B2B eCommerce. Time = Money.

B2B 141

B2B Management eCommerce B2C 141

Retail TouchPoints

JANUARY 25, 2023

provides guidance toward a stable foundation of cybersecurity best practices that protect critical customer data from new and emerging threats, retailers should build upon these requirements to move from a reactive to a proactive cybersecurity approach. While PCI DSS 4.0 Changing Tides of PCI DSS 4.0

Merchant Services 354

Merchant Services Payment Services Mobile Payments Customer Data 354

Omnisend

OCTOBER 11, 2024

Consider the timing and frequency of your emails It’s good practice to send a series of onboarding emails within one to two days after a customer signs up. Find out the best time to send your emails and aim for a manageable frequency of one to two emails per week. It’s also important to not overwhelm your subscribers.

Marketing 78

Marketing Information Improvements Customer 78

Retail TouchPoints

AUGUST 8, 2024

This is not to imply that privacy problems are all due to careless or ill-informed consumers, but experts do agree that a lack of education about what data different entities collect, as well as how they safeguard and use it, is a major contributing factor. The shift to cloud technology has improved data management and privacy,” said Thota.

Retail 290

Retail Payment Services Consumer Payments 290

Retail TouchPoints

APRIL 17, 2024

By identifying that people are searching for low-calorie wines or high-end tequilas, companies have the ability to enhance customer data platforms for more targeted marketing. Strategies for Adapting in a Cookieless World As the industry braces for the gradual loss of data, priorities pivot.

Social Media 311

Social Media B2C B2B Customer Data 311

FastSpring

OCTOBER 11, 2024

Here are the questions we sought to answer by analyzing anonymized subscription data for transactions across various Asian countries (excluding broader “APAC” regions like Australia, New Zealand, and Indonesia): How do customers in Asia’s growing markets prefer to manage their SaaS subscriptions?

Subscription 123

Subscription Merchant Services Payment Services Demo 123

Retail TouchPoints

MAY 8, 2024

trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. Pitié walked through key takeaways from the report and how these data points should influence brands’ ecommerce strategies moving forward. Jean-Christophe Pitié: If brands want any chance at customer loyalty, they need to fix what’s broken.

Merchant Services 277

Merchant Services eCommerce Channel Mobile 277

Smile.io

MAY 15, 2024

In 2024, global retail ecommerce sales are expected to reach $6.3 Robust ecommerce analytics programs allow you to measure performance, uncover trends, use customer data, and optimize pricing. As stores scale, they must employ techniques to streamline inventory management without overstocking or understocking products.

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Retail TouchPoints

AUGUST 30, 2024

Legacy systems that historically operated in their own silos need to be integrated to connect online and offline offers, aggregate customer data across platforms and programs and foster a frictionless experience. But there are bumps in the road for brands looking to implement a successful loyalty program nowadays.

POS 124

POS Food and Beverages Customer Data Consumer 124

Retalon

FEBRUARY 14, 2024

Through the critical lens of data analysis, businesses are steering towards a more informed and strategic approach. This pivot focuses on optimizing key areas such as inventory management, refining customer experiences, and predicting sales trends, all leading to an enhanced overall business performance.

Retail 41

Retail Operations Management Improvements 41

Retail TouchPoints

JANUARY 2, 2024

of ecommerce sales in 2024. Cosmetics, which is using data to create personalized customer experiences, optimize their marketing and inform their product development — helping them stay ahead of the Gen Z curve. Customers are able to navigate its 100,000-item strong catalog via personal recommendations on the “For You” tab.

Improvements 282

Improvements Retail Mobile Customer Experience 282

CPC Strategy

OCTOBER 4, 2024

Commerce Instacart Ads Innovations: What Brands Need to Know for 2025 By Tinuiti Team Oct 04 2024 As we head into the end of the year and of course, the beginning of 2025 planning, let’s take a moment to review the innovations Instacart Ads has brought to the marketplace.

Beauty and Health 94

Beauty and Health Webinar eCommerce Consumer 94

Retail TouchPoints

FEBRUARY 1, 2024

Even though inflation has been easing in recent months, a majority ( 70% ) of retail CFOs say they plan to raise prices in 2024 — although 60% said the price hikes would be slight rather than significant, according to the 2024 Retail CFO Outlook Survey from consulting firm BDO.

Games 217

Games Retail Definition Management 217

Dynamic Action

AUGUST 15, 2024

These CMI tools provide deep data analysis and insights into the market and customer behavior. Finding the right CMI solution that connects competitor, internal business, and customer data is crucial so you can see the full performance picture. What Is a Competitor and Market Intelligence Solution?

Marketing 62

Marketing Customer Data Technology Demo 62

AcquireConvert

JULY 30, 2024

The primary benefits of Shop Pay include its secure, user-friendly interface, the ability to split purchases into interest-free installments, and its integration with the Shop app, which provides order tracking and management. Shop Pay’s convenience and security make it a popular choice for both merchants and customers.

Merchant Services 36

Merchant Services Payment Services Shipping Costs Shopify 36

365 Retail

OCTOBER 11, 2024

According to Startup’s 2024 report on small business statistics , small and midsize enterprises (SMEs) created an impressive 300,000 new jobs this year alone. Customer relationship management Internet connectivity has also transformed the way small businesses manage customer relationships. billion) in 2024.

Payments 52

Payments Small Business Retail Food and Beverages eCommerce 52

Mi9

SEPTEMBER 26, 2024

The Future of ecommerce: Why a Single Unified Commerce Platform for B2B and DTC is Essential for Consumer Branded Manufacturers In today’s fast-paced digital world, consumer branded manufacturers are increasingly faced with the challenge of managing both B2B ( business to business) and DTC ( direct to consumer) sales channels.

B2B 52

B2B Multi-channel Consumer eCommerce 52

365 Retail

APRIL 20, 2024

As the retail landscape evolves, refive is leading the charge in enhancing revenue and customer retention for brick-and-mortar stores. Join them at the Retail Technology Show at London’s Olympia on April 24 & 25, 2024, where they will demonstrate pioneering solutions designed to transform customer engagement.

Technology 57

Technology Retail Customer Retention Customer Data 57

Retail TouchPoints

AUGUST 19, 2024

The fate of retail performance for the second half of 2024 is anything but certain. Partly due to this shift in consumer sentiment toward valuing privacy, California enacted the Consumer Privacy Act of 2018 , imposing strict regulations on how, and how much, customer data can be collected.

Retail 306

Retail Customer Loyalty Consumer Social Media 306

Retalon

FEBRUARY 15, 2024

Retail analytics insights directly impact sales and customer loyalty by enabling more personalized shopping experiences and efficient inventory management. According to Itransition, predictive analytics leverages machine learning and statistical modeling to unveil patterns in customer behavior.

Retail 41

Retail Operations Information Management 41

UpSellIt

AUGUST 23, 2023

In this blog, we present ten innovative ecommerce targeted tactics that will dominate the landscape in 2023 and 2024, helping businesses thrive in the competitive digital marketplace. Ecommerce personalization tailors the online shopping experience to individual customers based on their preferences, behaviors, and characteristics.

eCommerce 127

eCommerce Recommendation Omnichannel Customer Data 127