Retail TouchPoints

OCTOBER 24, 2024

Another clue came in the company’s Q3 earnings announcement, where Beyond described itself as “ an asset-light ecommerce and affinity data monetization company offering a comprehensive array of products and services that enable its customers to unlock their home’s potential. ” million and revenue decrease 16.6%

Marketing 262

Marketing Reference Improvements Customer Data 262

Groove

APRIL 16, 2024

A few of these key features include things like a drag-and-drop online store builder, automated inventory management tools, multi-channel selling, and an advanced suite of marketing and SEO tools. Salesforce Commerce Cloud also offers a deep integration with Salesforce's customer relationship management (CRM) platform.

BigCommerce 266

BigCommerce Magento Multi-channel Shopify 266

Retail TouchPoints

MARCH 1, 2024

Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025. First, we will open small locations in a couple of markets where we have no prior physical presence and our omnichannel sales penetration is low, to measure our ability to capture untapped share ,” said Barry. For Q4 2024, Best Buy’s comp sales fell 4.8%

POS 278

POS Omnichannel Mobile Improvements 278

Retail TouchPoints

OCTOBER 16, 2024

retailers currently use AI in their strategies, with 97% planning to increase investments in 2024. According to one Gartner Market Guide : “By 2025, the top 10 global retailers by revenue will leverage contextualized real-time pricing…to manage and adjust in-store prices for customers.” through 2028. .”

Consumer 306

Consumer Retail Recommendation Customer Loyalty 306

Retail TouchPoints

JULY 18, 2024

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. We all run very lean, and each store has limited resources,” said Shirley Gao, CIO of Pacsun, speaking at the 2024 Manhattan Momentum conference.

Customer Experience 275

Customer Experience Customer Retail Workshop 275

Retail TouchPoints

APRIL 17, 2024

It’s a catalyst reshaping the core of digital marketing. By identifying that people are searching for low-calorie wines or high-end tequilas, companies have the ability to enhance customer data platforms for more targeted marketing. The demise of third-party cookies isn’t just another headline.

Social Media 310

Social Media B2C B2B Customer Data 310

Groove

MARCH 5, 2024

Whether you’re an eCommerce retailer, brick-and-mortar store, or service-based business, choosing the best email marketing tool is essential for promoting your company and growing your audience. Kaviyo and ActiveCampaign are two of the industry's best marketing automation solutions. Is your company ready for this kind of growth?

Live Chat 206

Live Chat eCommerce Platforms WooCommerce Shopify 206

Retail TouchPoints

MARCH 20, 2024

Removing cookies will wreak havoc on marketers, as they won’t have access to third-party data that many companies rely on to target consumers with personalized ads. pop-up, giving you the option to enable that site to remember your data or not.

Small Business Retail 277

Small Business Retail Recommendation Consumer Customer Data 277

Retail TouchPoints

AUGUST 29, 2024

and globally, according to the Salesforce Shopping Index , which analyzes data from more than 1.5 trillion , Salesforce predicts global sales for November through December 2024 will reach $1.19 Advertising costs and space availability will both be at a premium with the 2024 elections in the U.S. trillion , with the U.S.

Shipping Costs 278

Shipping Costs Consumer Shipping Supplies 278

Retail TouchPoints

JANUARY 16, 2024

To take just one pair of juxtaposing facts, Gen Z is indeed digital-first — but they do value the in-store experience, especially if the retailer can deliver “in-person experiences that can be differentiated by allowing for personalization and self-expression,” according to Lindy Li, Head of Customer Activation and Marketing at H&M.

Customer Data 289

Customer Data Customer Experience Fashion Customer 289

Retail TouchPoints

SEPTEMBER 11, 2024

. — owner of Bed Bath & Beyond , Overstock and Zulily — is launching a global licensing program to bring its brands to other retailers and new markets, beginning with the Bed Bath & Beyond brand. Negotiations are in progress for stores in other key global markets. Beyond Inc. in a statement. in a statement.

Other 147

Other Marketing Retail Accessories 147

Retail TouchPoints

JANUARY 5, 2024

The New Year saw a key step in the coming deprecation of third-party cookies, which have been one of marketers’ most powerful tools for tracking online activity for many years. As part of its Privacy Sandbox initiative, Google plans to phase cookies out for all Chrome users during the second half of 2024.

Recommendation 306

Recommendation Consumer Information Customer 306

Retail TouchPoints

MAY 24, 2024

Associates also can access rich customer data, helping them boost conversions by up to 40% ; Improve business efficiency while reducing total cost of ownership: A unified commerce platform enables retailers to consolidate the number of systems required to run their business while also improving data visibility.

Merchant Services 264

Merchant Services Shopify POS Multi-channel 264

Retail TouchPoints

MAY 29, 2024

Businesses and organizations across virtually all markets and niches are exploring how artificial intelligence (AI) could benefit their operations. AI fuels imagination, leading to a flood of ideas of how to enhance customer experiences, automate tasks and gain an edge in the market.

POS 326

POS Merchant Services Point of Sale Department Stores 326

Groove

JUNE 17, 2024

For example, integrating with an email marketing platform like Klaviyo can help automate your email campaigns, while integrating with an ERP like Brightpearl can streamline your stock management processes. Salesforce , HubSpot ) for managing customer data and communication. Email marketing integrations (e.g.,

eCommerce 195

eCommerce Magento WooCommerce Merchant Services 195

Retail TouchPoints

NOVEMBER 14, 2024

As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. In 2024 alone, several high-profile companies, including Dell, AT&T, Ticketmaster and Disney have suffered the consequences of a major breach. million last year.

Retail 275

Retail Payment Services Consumer Operations 275

Retail TouchPoints

MAY 8, 2024

trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. Pitié walked through key takeaways from the report and how these data points should influence brands’ ecommerce strategies moving forward. Jean-Christophe Pitié: If brands want any chance at customer loyalty, they need to fix what’s broken.

Merchant Services 276

Merchant Services eCommerce Channel Mobile 276

lateshipment

OCTOBER 2, 2024

Just like how the Super Bowl is a day for sports enthusiasts or the re-release of a famous franchise movie is a treat for the fans, Black Friday and Cyber Monday (BFCM) is a tailor-made event for e-commerce businesses to boost revenue, attract new customers, and build brand loyalty.

eCommerce 130

eCommerce Social Media Shipping Costs Home Furnishings 130

Retail TouchPoints

JANUARY 2, 2024

of ecommerce sales in 2024. But if you already have a digital product in market, you’re already collecting the first-party data that will tell you what your customers are searching for. Retail companies should look to the opportunities of real-time customer data when considering their digital product strategy.

Improvements 277

Improvements Retail Mobile Customer Experience 277

Algopix

OCTOBER 27, 2023

As we approach 2024, it’s essential for both established and aspiring eCommerce sellers to stay ahead of the curve by anticipating and preparing for the upcoming trends that will shape the industry. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

eCommerce 118

eCommerce Payment Services Cryptocurrencies Shipping Costs 118

Retail TouchPoints

NOVEMBER 21, 2024

In October, Beyond committed to invest $40 million in the struggling home goods retailer as part of a wide-reaching partnership that would combine The Container Store’s brick-and-mortar footprint with Beyond’s customer data platform, loyalty and payment programs. ” The Container Store has been under pressure for some time.

Payments 278

Payments Payment Services Customer Data Operations 278

365 Retail

MARCH 10, 2024

As more companies rely on online sales and marketing, the e-commerce landscape is growing. trillion in 2024. Let’s explore the paramount e-commerce trends of 2024. In 2024, online stores will focus on giving personalised shopping experiences. Let’s dive deeper into each trend and understand its essence.

eCommerce 104

eCommerce Payment Services Payments eCommerce Marketing 104

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. The intersection of these changes with economic uncertainties, such as inflation and an unpredictable job market, creates a swiftly evolving and complex landscape.

Payment Services 97

Payment Services Retail Supplies Omnichannel 97

Retail TouchPoints

DECEMBER 8, 2022

The stress of the pandemic sparked a surge in the wine, beer and spirits market: a 2020 RAND Corporation study found that alcohol consumption among adults 30 and older increased by 14%. By the end of 2024, IWSR predicts that the NA spirit, wine and beer market will grow another 31%. Sales of these products reached $3.1

Food and Beverages 278

Food and Beverages Fulfillment Shipping Costs eCommerce 278

365 Retail

JULY 19, 2024

As the retail industry evolves, physical display trends are essential for capturing customer attention and driving sales. In 2024, several innovative trends in visual merchandising and physical displays are set to transform retail environments. Here are five key trends to watch out for.

Retail 105

Retail Online Catalogues Omnichannel Workshop 105

Retail TouchPoints

AUGUST 23, 2024

The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the retail sector for the year ending in late October 2023. An estimated 369 of those resulted in confirmed data disclosure.

Payment Services 317

Payment Services Retail Operations Management 317

Smile.io

JANUARY 4, 2024

Onsite marketing is a way to increase ecommerce visitor engagement and sales by focusing on customer data and personalization. How does onsite marketing differ from traditional visitor engagement strategies?  What is onsite marketing Onsite marketing examples What is onsite marketing?

X-cart 84

X-cart eCommerce Marketing Live Chat 84

Retail TouchPoints

APRIL 23, 2021

Now over a year into lockdown, retailers are striving to learn from past mistakes in a rapidly changing market. The shift to ecommerce and the COVID-19 outbreak have created a strong market for ecommerce, resulting in the disappearance of several brick-and-mortar retail outlets. billion by 2024. Retail is a massive industry.

Retail 260

Retail Operations Order Fulfillment Customer Retention 260

FastSpring

AUGUST 1, 2024

Here’s your comprehensive guide to gearing up for Cyber Weekend 2024. Proactive Promotions Early Marketing Campaigns : Launch your marketing efforts well in advance. Leverage social media, email marketing, and other channels to build anticipation. Ensure your website has strong security protocols to protect customer data.

Payment Services 78

Payment Services Fulfillment Conversion Optimization Social Media 78

ROI Revolution

JUNE 26, 2024

With Prime Day 2024 announced for July 16th and 17th, now is the time for brands to prepare. So, what will be the key to priming your brand for success during 2024 Amazon Prime Day? A forward-thinking strategy backed by data insights from the Amazon Marketing Cloud. This is where the Amazon Marketing Cloud comes in.

Marketing 78

Marketing Events Customer Data Customer 78

Retail TouchPoints

APRIL 4, 2024

Retail media experienced massive growth in 2023 and shows no sign of slowing in 2024. The final guidelines were released in February 2024, but this is just the beginning. But even as retail media networks have proliferated , ad buyers still are limited in how many they can participate in. The culprit?

Retail 278

Retail X-cart Banking Definition 278

Retail TouchPoints

DECEMBER 28, 2021

And yet despite this recent huge growth in ecommerce, physical retail still maintains a firm foothold: Forrester predicts that the vast majority of retail — 72% — will still take place offline as far out as 2024. Moving Closer to the Omnichannel Ideal.

eCommerce 278

eCommerce Omnichannel Fulfillment Order Fulfillment 278

Omnisend

OCTOBER 11, 2024

An onboarding email refers to one or more emails sent to new subscribers or customers. These emails are often sent after signing up for a service or buying a product to improve your email marketing efforts. Onboarding emails help customers become familiar with the features and functionalities of your product or service.

Marketing 78

Marketing Information Improvements Customer 78

Retail TouchPoints

MARCH 23, 2023

For 20-odd years, third-party cookies have reigned supreme in the advertising world as digital ads rocketed to a market worth hundreds of billions of dollars. Privacy concerns inevitably led to meaningful legislation from Europe and California, and will see third-party cookies deprecated by late 2024, barring any more foot-dragging delays.

Retail 263

Retail Omnichannel Social Media Channel 263

Omnisend

NOVEMBER 6, 2024

We’ll break down the best Shopify newsletter apps for 2024, their key features, and how they can help your store grow. Without further ado, here are the best Shopify newsletter apps for 2024: 1. Omnisend — Best for multichannel marketing Image via Omnisend Why choose Omnisend?

Shopify 78

Shopify Multi-channel Shipping Costs Multichannel 78

Retail TouchPoints

AUGUST 30, 2023

Companies with loyal customers understand their customers’ needs and deliver personalized experiences. There’s an art and science to using customer data to capture shopping behaviors and trends and activating that data along with the right shopping features.

Shipping Costs 260

Shipping Costs Improvements Live Chat Retail 260

Retail TouchPoints

FEBRUARY 1, 2024

Even though inflation has been easing in recent months, a majority ( 70% ) of retail CFOs say they plan to raise prices in 2024 — although 60% said the price hikes would be slight rather than significant, according to the 2024 Retail CFO Outlook Survey from consulting firm BDO.

Games 217

Games Retail Definition Management 217