Retail TouchPoints

JULY 9, 2024

Since unveiling this vision, the retailer simplified its loyalty program design in April 2024 to nearly double the rate of rewards for members, and in June 2024 it invested $40 million to upgrade its Reno, Nev. We’ve invested “surgically” in some [aspects of the customer experience], such as when they’re browsing or searching online.

POS 279

POS Department Stores Payment Services Point of Sale 279

Retail TouchPoints

JANUARY 2, 2024

of ecommerce sales in 2024. Cosmetics, which is using data to create personalized customer experiences, optimize their marketing and inform their product development — helping them stay ahead of the Gen Z curve. Customers are able to navigate its 100,000-item strong catalog via personal recommendations on the “For You” tab.

Improvements 282

Improvements Retail Mobile Customer Experience 282

Retail TouchPoints

APRIL 17, 2024

By identifying that people are searching for low-calorie wines or high-end tequilas, companies have the ability to enhance customer data platforms for more targeted marketing. Strategies for Adapting in a Cookieless World As the industry braces for the gradual loss of data, priorities pivot.

Social Media 311

Social Media B2C B2B Customer Data 311

lateshipment

OCTOBER 2, 2024

Just like how the Super Bowl is a day for sports enthusiasts or the re-release of a famous franchise movie is a treat for the fans, Black Friday and Cyber Monday (BFCM) is a tailor-made event for e-commerce businesses to boost revenue, attract new customers, and build brand loyalty.

eCommerce 130

eCommerce Social Media Shipping Costs Home Furnishings 130

Algopix

OCTOBER 27, 2023

As we approach 2024, it’s essential for both established and aspiring eCommerce sellers to stay ahead of the curve by anticipating and preparing for the upcoming trends that will shape the industry. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

eCommerce 118

eCommerce Payment Services Cryptocurrencies Shipping Costs 118

365 Retail

MARCH 10, 2024

trillion in 2024. Let’s explore the paramount e-commerce trends of 2024. In 2024, online stores will focus on giving personalised shopping experiences. This information will empower retailers to suggest things that fit their customers’ personal style. Let’s dive deeper into each trend and understand its essence.

eCommerce 104

eCommerce Payment Services Payments eCommerce Marketing 104

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. In 2024, we can see the following trends are poised to reshape the retail landscape, providing insights to keep your business ahead of the curve.

Payment Services 97

Payment Services Retail Supplies Omnichannel 97

365 Retail

JULY 19, 2024

As the retail industry evolves, physical display trends are essential for capturing customer attention and driving sales. In 2024, several innovative trends in visual merchandising and physical displays are set to transform retail environments. Here are five key trends to watch out for.

Retail 105

Retail Online Catalogues Omnichannel Workshop 105

Retail TouchPoints

AUGUST 8, 2024

Making a Value Exchange To make things even more complicated, many millions of consumers willingly trade away bits of data about themselves in exchange for higher levels of convenience ; access to more personalized promotions, product recommendations and content; or even the full scope of benefits offered by retailer loyalty programs.

Retail 290

Retail Payment Services Consumer Information 290

Retail TouchPoints

AUGUST 23, 2024

The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the retail sector for the year ending in late October 2023. An estimated 369 of those resulted in confirmed data disclosure. Thorough onboarding and communication with new hires is another recommended practice.

Payment Services 317

Payment Services Retail Operations Management 317

Retail TouchPoints

DECEMBER 28, 2021

And yet despite this recent huge growth in ecommerce, physical retail still maintains a firm foothold: Forrester predicts that the vast majority of retail — 72% — will still take place offline as far out as 2024. Moving Closer to the Omnichannel Ideal. That omnichannel view of understanding is terribly important.”.

eCommerce 279

eCommerce Omnichannel Fulfillment Order Fulfillment 279

Retail TouchPoints

DECEMBER 8, 2022

By the end of 2024, IWSR predicts that the NA spirit, wine and beer market will grow another 31%. With such rapid growth on the horizon, Boisson is focused on building out its first-party data engine. Imagine receiving an email featuring recommendations for NA rosé and sparkling wine on an exceptionally nice spring day. “We

Food and Beverages 278

Food and Beverages Fulfillment Shipping Costs eCommerce 278

UpSellIt

AUGUST 23, 2023

In this blog, we present ten innovative ecommerce targeted tactics that will dominate the landscape in 2023 and 2024, helping businesses thrive in the competitive digital marketplace. Ecommerce personalization tailors the online shopping experience to individual customers based on their preferences, behaviors, and characteristics.

eCommerce 126

eCommerce Recommendation Omnichannel Customer Data 126

Retail TouchPoints

FEBRUARY 1, 2024

Even though inflation has been easing in recent months, a majority ( 70% ) of retail CFOs say they plan to raise prices in 2024 — although 60% said the price hikes would be slight rather than significant, according to the 2024 Retail CFO Outlook Survey from consulting firm BDO.

Games 217

Games Retail Definition Management 217

Omnisend

NOVEMBER 6, 2024

They make shopping enjoyable by making it easy for you to include personalized recommendations. We’ll break down the best Shopify newsletter apps for 2024, their key features, and how they can help your store grow. Without further ado, here are the best Shopify newsletter apps for 2024: 1.

Shopify 78

Shopify Multi-channel Shipping Costs Multichannel 78

Fabric

MAY 2, 2023

Organizations spend billions to ensure that every single data point facilitates informed decisions. In fact, Gartner projects that by 2024, 75% of organizations will have deployed multiple data hubs to drive mission-critical data and analytics sharing and governance. Why is Data Orchestration Important in E-Commerce?

eCommerce 246

eCommerce Payment Services Information Management 246

365 Retail

JANUARY 4, 2024

Whether you’re a small boutique or a large chain, these insights will help you stay competitive and connect better with your customers. Top 5 Strategies for 2024 #1 Focus More on Your Target Audience Understanding and focusing on your target audience is crucial in 2024.

Payment Services 52

Payment Services Retail Supplies Mobile Payments 52

365 Retail

MARCH 10, 2024

trillion in 2024. Let’s explore the paramount e-commerce trends of 2024. In 2024, online stores will focus on giving personalised shopping experiences. This information will empower retailers to suggest things that fit their customers’ personal style. Let’s dive deeper into each trend and understand its essence.

eCommerce 52

eCommerce Payment Services Payments eCommerce Marketing 52

Omnisend

JANUARY 23, 2024

Image via Omnisend Here’s how to create a branded email template that fits your brand: Incorporate your logo and other brand assets Use customer data to personalize your branded emails. Use A/B tests to test customization elements, such as logo placement. With a few tweaks, it can accurately reflect your brand’s identity.

Social Media 89

Social Media Mobile Marketing Other 89

RetailMinded

JUNE 19, 2024

Smart Advertising Techniques to Engage Health-Conscious Shoppers Smart advertising techniques in 2024 involve using data-driven insights to craft highly personalized messages. Health-conscious customers want authenticity, so focus on transparency and ethical branding. Ready to dive into practical tips and real-world examples?

Marketing 52

Marketing Customer Social Media Recommendation 52

Smile.io

JANUARY 4, 2024

Onsite marketing is a way to increase ecommerce visitor engagement and sales by focusing on customer data and personalization.   Unlike traditional tactics, onsite marketing relies on detailed customer segmentation data to track their path from discovering your store and products to making a purchase and beyond.

X-cart 84

X-cart eCommerce Marketing Live Chat 84

GetElastic

SEPTEMBER 2, 2021

I will explore some of these areas and provide some recommendations for how to get the account team, marketing team and eCommerce team aligned. With the pandemic hitting in 2020, it is not clear if this prediction came true, but eMarketer published a study last year that predicts double digit YoY growth of B2B eCommerce through 2024.

B2B 141

B2B Management eCommerce B2C 141

Omnisend

OCTOBER 11, 2024

These include personalized subject lines, product recommendations, and dynamic content. This allows for easy syncing of customer data, ensuring that your emails are aligned with broad marketing strategies. The post Onboarding email: a complete guide for marketers in 2024 appeared first on Omnisend Blog.

Marketing 78

Marketing Information Improvements Customer 78

Smile.io

MAY 15, 2024

In 2024, global retail ecommerce sales are expected to reach $6.3 Robust ecommerce analytics programs allow you to measure performance, uncover trends, use customer data, and optimize pricing. When they recommend your product, customers are primed to expect it and are more likely to convert or at least remember your brand. 

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

365 Retail

APRIL 20, 2024

As the retail landscape evolves, refive is leading the charge in enhancing revenue and customer retention for brick-and-mortar stores. Join them at the Retail Technology Show at London’s Olympia on April 24 & 25, 2024, where they will demonstrate pioneering solutions designed to transform customer engagement.

Technology 59

Technology Retail Customer Retention Customer Data 59

ESW

AUGUST 10, 2020

Another study by Juniper Research estimates online merchants will lose more than $25 billion to fraud in 2024, up from $17 billion in 2020. This is despite improved security technology like secure customer authentication. Businesses should avoid the temptation of collecting more customer data than is absolutely necessary,” he writes.

Payment Services 148

Payment Services Merchant Services eCommerce Shipping Costs 148

365 Retail

OCTOBER 16, 2023

Below are three tactics Amazon used along with my recommendations for your holiday strategies: 1) Invitation-only deals : Personalised, advanced offers based on consumers’ previous purchase histories. As it stands, the EU general data protection regulation (GDPR) remains the strongest privacy and security law in the world.

Customer Data 64

Customer Data Consumer Webinar Recommendation 64

Retalon

FEBRUARY 14, 2024

Statistics to know about retail analytics insights The numbers speak volumes about the growing reliance on retail analytics: A staggering 70% of retail companies have their sights set on investing in AI for inventory management and understanding customer demand by 2024.

Retail 41

Retail Operations Management Improvements 41

365 Retail

DECEMBER 24, 2024

In 2024, the sector navigated a period of change driven by shifting consumer expectations, economic pressures, and evolving workplace dynamics. By analysing vast amounts of data, AI can predict consumer preferences, make personalised product recommendations, and optimise stock management.

eCommerce 64

eCommerce Retail Omnichannel Technology 64

Smile.io

SEPTEMBER 17, 2024

Email and SMS marketing As zero-party and first-party data become increasingly important, ecommerce brands need to personalize their consumer touchpoints.   How to Build a Loyalty Program in the Subscriptions Industry No matter what you’re into there’s a subscription program for it. Jonathan Roque 4.    3.

Shopify 46

Shopify Merchant Services Subscription Customer Retention 46

Fabric

MAY 2, 2023

Organizations spend billions to ensure that every single data point facilitates informed decisions. In fact, Gartner projects that by 2024, 75% of organizations will have deployed multiple data hubs to drive mission-critical data and analytics sharing and governance. Why is Data Orchestration Important in E-Commerce?

eCommerce 130

eCommerce Payment Services Information Management 130

Fabric

MAY 2, 2023

Organizations spend billions to ensure that every single data point facilitates informed decisions. In fact, Gartner projects that by 2024, 75% of organizations will have deployed multiple data hubs to drive mission-critical data and analytics sharing and governance. Why is Data Orchestration Important in E-Commerce?

eCommerce 130

eCommerce Payment Services Information Management 130

Retalon

FEBRUARY 15, 2024

Emerging trends in retail analytics for 2024, such as the increased use of generative AI, present both new opportunities and challenges for retailers. Predictive analytics forecast future trends, and prescriptive analytics provide recommendations on how to respond to these predictions.

Retail 41

Retail Information Operations Management 41

lateshipment

OCTOBER 8, 2024

trillion in 2024 and $7.9 If you’d like to be a part of these succeeding businesses, all you have to do is two things: streamline your operations and exceed your customers’ expectations. Automated customer support tools can also be personalized based on customer data. trillion by 2027?

eCommerce 130

eCommerce Shipping Costs Merchant Services Fulfillment 130

Smile.io

APRIL 30, 2024

You can use email retargeting to reach potential customers at various stages of the buyer's journey, nurturing leads and encouraging them to take the desired action. This can help you maximize customer lifetime value and increase revenue for your business. Look at their browsing behavior, purchase history, and cart data as well.

Customer 87

Customer Shopping Carts Shipping Costs Subscription 87

Smile.io

MARCH 20, 2024

Find out the top loyalty program features of 2024, how to select the best software, and how to implement a program designed for success.    🎁 Points programs offer customers value through reward points for various actions, which they can redeem for valuable, unique rewards.

Shipping Costs 95

Shipping Costs Shopify Customer Loyalty Merchant Services 95

ESW

MAY 17, 2023

A forecast from Forrester predicts that the volume of transactions in B2B sales will exceed $3 trillion by 2024 and that ecommerce sales will account for almost 25% of total US B2B sales by 2027. A good B2B ecommerce experience allows the seller to provide customers with a more streamlined, efficient and cost-effective buying experience.

B2B 78

B2B Payment Services Consumer Electronics Payments 78