RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. In 2024, we can see the following trends are poised to reshape the retail landscape, providing insights to keep your business ahead of the curve.

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Retail TouchPoints

JULY 18, 2024

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. For example, if your stores don’t have reliable network connections, it’s a good idea to seek out technology that operates in offline mode with no loss of efficiency.

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Algopix

OCTOBER 27, 2023

The eCommerce landscape has been evolving at a rapid pace over the past few years, driven by advances in technology, changing consumer behaviors, and the global impact of events. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

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Retail TouchPoints

OCTOBER 24, 2024

Another clue came in the company’s Q3 earnings announcement, where Beyond described itself as “ an asset-light ecommerce and affinity data monetization company offering a comprehensive array of products and services that enable its customers to unlock their home’s potential. ” million and revenue decrease 16.6%

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Groove

JUNE 17, 2024

This comprehensive guide will provide an in-depth analysis of the key factor that impacts eCommerce merchants, including eCommerce technology stack, and explore the challenges associated with different approaches. Salesforce , HubSpot ) for managing customer data and communication. Email marketing integrations (e.g.,

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iVend

NOVEMBER 18, 2024

As new technologies emerge, shoppers have ever more ways to engage. In 2024, the average transaction uses not two, but five or six touchpoints. So if omnichannel is more than simply click and collect, what else do retailers have to be aware of to be a true omnichannel business in 2024?

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Groove

APRIL 16, 2024

Salesforce Commerce Cloud also offers a deep integration with Salesforce's customer relationship management (CRM) platform. This allows eCommerce store owners to unify customer data, insights, and interactions across sales, marketing, and customer service channels.

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365 Retail

JULY 19, 2024

As the retail industry evolves, physical display trends are essential for capturing customer attention and driving sales. In 2024, several innovative trends in visual merchandising and physical displays are set to transform retail environments. Here are five key trends to watch out for.

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Retail TouchPoints

NOVEMBER 14, 2024

As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. In 2024 alone, several high-profile companies, including Dell, AT&T, Ticketmaster and Disney have suffered the consequences of a major breach. million last year.

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Retail TouchPoints

OCTOBER 16, 2024

The Federal Trade Commission’s recent announcement of an inquiry into “surveillance pricing”—the use of personal shopper data for individualized pricing—has intensified scrutiny of AI-driven pricing practices. retailers currently use AI in their strategies, with 97% planning to increase investments in 2024. through 2028.

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Retail TouchPoints

JULY 9, 2024

Since unveiling this vision, the retailer simplified its loyalty program design in April 2024 to nearly double the rate of rewards for members, and in June 2024 it invested $40 million to upgrade its Reno, Nev. So my job was to “keep the lights on” while also bringing in newer and better technology built for the future.

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365 Retail

APRIL 20, 2024

As the retail landscape evolves, refive is leading the charge in enhancing revenue and customer retention for brick-and-mortar stores. Join them at the Retail Technology Show at London’s Olympia on April 24 & 25, 2024, where they will demonstrate pioneering solutions designed to transform customer engagement.

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365 Retail

MARCH 10, 2024

trillion in 2024. Let’s explore the paramount e-commerce trends of 2024. In 2024, online stores will focus on giving personalised shopping experiences. Businesses can boost customer engagement and loyalty by offering such a tailored approach, ultimately increasing conversions.

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Retail TouchPoints

MAY 29, 2024

Although the technology has been steadily advancing for decades, recent availability of large language models (LLMs) that make AI platforms easy to use have convinced business leaders that AI insights for their employees can just be a question-and-answer interaction away. The challenge, however, is dealing with too much of a good thing.

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365 Retail

JANUARY 4, 2024

Whether you’re a small boutique or a large chain, these insights will help you stay competitive and connect better with your customers. Top 5 Strategies for 2024 #1 Focus More on Your Target Audience Understanding and focusing on your target audience is crucial in 2024.

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Payment Services Retail Supplies Mobile Payments 52

RetailMinded

JUNE 19, 2024

Smart Advertising Techniques to Engage Health-Conscious Shoppers Smart advertising techniques in 2024 involve using data-driven insights to craft highly personalized messages. Health-conscious customers want authenticity, so focus on transparency and ethical branding. Ready to dive into practical tips and real-world examples?

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Retail TouchPoints

APRIL 17, 2024

While this poses a challenge, it’s also an opportunity to embrace cutting-edge technologies that provide deeper insights without compromising user privacy. It’s not merely about substituting cookie-based tracking with another data-centric method. The sunset of third-party cookies isn’t the end; it’s a new beginning.

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Retail TouchPoints

MARCH 20, 2024

In addition, conversational commerce uses AI, Natural Language Processing (NLP), and machine learning (ML) technologies to collect first-party data from consumers. This data gives marketing teams actionable insights to better understand and predict customers’ needs and behavior, therefore increasing customer satisfaction.

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365 Retail

FEBRUARY 21, 2024

However, while discount-driven consumers are flocking to sign-up to access member-only offers, there remains shopper concern around the use of their data and the fairness of a dual-pricing system. With many cost-of-living shoppers trying to make squeezed household budgets work harder, the prospect of immediate discounts is a tangible benefit.”

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Omnisend

OCTOBER 11, 2024

This feature walkthrough email by kizik introduces users to the hands-free technology of its footwear. This allows for easy syncing of customer data, ensuring that your emails are aligned with broad marketing strategies. The post Onboarding email: a complete guide for marketers in 2024 appeared first on Omnisend Blog.

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Retail TouchPoints

AUGUST 23, 2024

The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the retail sector for the year ending in late October 2023. An estimated 369 of those resulted in confirmed data disclosure. This eye toward efficiency extends to the endpoint.

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Payment Services Retail Operations Management 317

Dynamic Action

AUGUST 15, 2024

Finding the right CMI solution that connects competitor, internal business, and customer data is crucial so you can see the full performance picture. Luckily, while these technological advancements are changing how retailers function, they are also providing critical solutions to help optimize the way we do our jobs.

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Retail TouchPoints

JANUARY 25, 2023

provides guidance toward a stable foundation of cybersecurity best practices that protect critical customer data from new and emerging threats, retailers should build upon these requirements to move from a reactive to a proactive cybersecurity approach. While PCI DSS 4.0 Changing Tides of PCI DSS 4.0

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Retail TouchPoints

JANUARY 5, 2024

As part of its Privacy Sandbox initiative, Google plans to phase cookies out for all Chrome users during the second half of 2024. Google’s move, along with increased privacy regulations (particularly in the EU), have put a premium on zero- and first-party data.

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Retail TouchPoints

AUGUST 8, 2024

Consumer concerns about privacy likely spike when major data breaches occur, but avoiding a negative rarely registers with the media or with public opinion. The Impact of Google’s Cookie Decision Google’s July 2024 decision to essentially abandon third-party cookie deprecation on its Chrome browser has multiple implications for privacy.

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Retail TouchPoints

AUGUST 30, 2024

Loyalty programs have long been a staple of the business world, offering incentives and rewards to engage and retain customers. Legacy systems that historically operated in their own silos need to be integrated to connect online and offline offers, aggregate customer data across platforms and programs and foster a frictionless experience.

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POS Food and Beverages Customer Data Consumer 124

ROI Revolution

JUNE 26, 2024

With Prime Day 2024 announced for July 16th and 17th, now is the time for brands to prepare. So, what will be the key to priming your brand for success during 2024 Amazon Prime Day? A forward-thinking strategy backed by data insights from the Amazon Marketing Cloud. With more data comes more power.

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365 Retail

OCTOBER 11, 2024

According to Startup’s 2024 report on small business statistics , small and midsize enterprises (SMEs) created an impressive 300,000 new jobs this year alone. However, to remain competitive amid inflationary pressures and rapid technological advancements, small businesses must harness the power of broadband connectivity.

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CPC Strategy

OCTOBER 4, 2024

Commerce Instacart Ads Innovations: What Brands Need to Know for 2025 By Tinuiti Team Oct 04 2024 As we head into the end of the year and of course, the beginning of 2025 planning, let’s take a moment to review the innovations Instacart Ads has brought to the marketplace.

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Retalon

FEBRUARY 14, 2024

Statistics to know about retail analytics insights The numbers speak volumes about the growing reliance on retail analytics: A staggering 70% of retail companies have their sights set on investing in AI for inventory management and understanding customer demand by 2024. This technology predicts what and how much customers will buy.

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Retail TouchPoints

FEBRUARY 1, 2024

Even though inflation has been easing in recent months, a majority ( 70% ) of retail CFOs say they plan to raise prices in 2024 — although 60% said the price hikes would be slight rather than significant, according to the 2024 Retail CFO Outlook Survey from consulting firm BDO.

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Retail TouchPoints

AUGUST 19, 2024

The fate of retail performance for the second half of 2024 is anything but certain. Partly due to this shift in consumer sentiment toward valuing privacy, California enacted the Consumer Privacy Act of 2018 , imposing strict regulations on how, and how much, customer data can be collected.

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365 Retail

MAY 29, 2024

This technology aims to enhance EE’s customer engagement capabilities while reducing the IT infrastructure footprint in each store. The new system allows EE’s in-store guides to complete all sales, service, and operational processes from a single device, increasing efficiency and streamlining customer interactions.

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UpSellIt

AUGUST 23, 2023

Personalization has become a key element for ecommerce brands to stand out and create meaningful connections with their customers. With ever-evolving technologies and shifting consumer behaviors, it’s crucial to implement effective targeting tactics to maximize your sales potential. What is Ecommerce Personalization?

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365 Retail

JANUARY 18, 2024

SMG’s proprietary software product Plan-Apps – where £1M of media spend is already planned every day – will be embedded into Asda’s technology stack enabling a smooth end-to-end planning, management, and measurement cycle for campaigns. Image Credit: Asda With 19.7M Image Credit: Asda With 19.7M

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Retail Omnichannel Technology Customer Data 62

Retalon

FEBRUARY 15, 2024

According to Itransition, predictive analytics leverages machine learning and statistical modeling to unveil patterns in customer behavior. Emerging trends in retail analytics for 2024, such as the increased use of generative AI, present both new opportunities and challenges for retailers.

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CPC Strategy

AUGUST 12, 2024

Streaming TV Advertising Campaigns: Examples & Advice for Marketers By Liz Krupa Aug 12 2024 TV advertising has transformed from the catchy jingles of the ‘60s to the integrated, data-driven campaigns we see today. Difficulty measuring without ad technology.

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