Groove

JUNE 20, 2024

It transformed the way eCommerce merchants can manage their business, expand their market share, and improve efficiency to reduce costs and improve profit margins. With options like creating special offers, loyalty programs, discounts, and customer loyalty sores. trillion in 2024, this is critical.

B2B 195

B2B Shipping Costs Multi-channel Merchant Services 195

Smile.io

MAY 15, 2024

. - There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. In 2024, global retail ecommerce sales are expected to reach $6.3 has to offer.

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Retail TouchPoints

MAY 8, 2024

trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. Interview with Contentsquare CMO Jean-Christophe Pitié RTP: What was your one big callout from your 2024 Digital Experience Benchmark Report? Jean-Christophe Pitié: If brands want any chance at customer loyalty, they need to fix what’s broken.

Merchant Services 272

Merchant Services eCommerce Channel Mobile 272

Retail TouchPoints

JANUARY 25, 2024

The Trifecta for Retailers: Security, Revenue and User Experience Passkeys are the perfect triple play for retailers: they offer enhanced security, improved user experience, and they help maximize revenue. Improved User Experience Research indicates that consumers may abandon their carts if there’s friction throughout the buying process.

Payment Services 264

Payment Services Cryptography Payments Improvements 264

Omnisend

JANUARY 10, 2024

Here are some helpful tips for customer retention in email lifecycle marketing: Go the extra mile by contacting them and asking for feedback on your goods or services. Improve your products based on customer feedback. Keep customers updated and encourage them to try new products.

Marketing 88

Marketing Customer Retention Social Media Customer Loyalty 88

Retalon

FEBRUARY 14, 2024

Statistics to know about retail analytics insights The numbers speak volumes about the growing reliance on retail analytics: A staggering 70% of retail companies have their sights set on investing in AI for inventory management and understanding customer demand by 2024.

Retail 41

Retail Operations Management Improvements 41

Retail TouchPoints

JULY 12, 2024

While delivery speed or online conversion rates for an ad campaign are essential to track, customer lifetime value (CLV) should be treated as the most crucial KPI for retailers in 2024. Breaking down information silos and adding some of the basics allows for a humanized AI experience that is actually pleasant.

Customer Loyalty 275

Customer Loyalty Customer Shipping Costs Shipping 275

Retail TouchPoints

MARCH 20, 2024

By leveraging customer data and AI to provide product recommendations, special offers or exclusive deals that resonate with individual consumers, you, as retailers, can drive higher sales to get the best answer for every shopping query. These needs include information on current trends, knowledge about the customer (e.g.

Small Business Retail 272

Small Business Retail Recommendation Consumer Customer Data 272

365 Retail

AUGUST 2, 2024

By April 2024, 5.07 Leverage Analytics and Insights Utilizing analytics and insights is essential for improving your social media strategy. Keep an eye on key metrics, including engagement rates, click-through rates and conversion rates to assess how effectively your content performs and identify opportunities for improvement.

Social Media 104

Social Media Marketing Channel Customer Loyalty 104

Bamboo Rose

JANUARY 18, 2024

Bamboo Rose Blog | NRF 2024 – 8 Key Takeaways & Themes Shaping the Future of Retail Despite the freezing temperatures in New York City during NRF 2024 – Retail’s Big Show , the event was a hotbed of activity and excitement. Attendees braved the cold weather to gather at the Jacob K.

Retail 26

Retail Supplies eCommerce Technology 26

365 Retail

MAY 16, 2024

Superdrug has announced an investment into its bricks-and-mortar retail footprint, with plans to open 25 new stores in 2024, as it celebrates its 60th year on the British high street. The retailer is enhancing the physical shopping experience for customers with larger and improved store formats in prime retail destinations.

Beauty and Health 63

Beauty and Health Retail Customer Loyalty Omnichannel 63

Retalon

FEBRUARY 15, 2024

These retail analytics insights, a crucial aspect of broader retail data insights, not only shed light on optimizing inventory and enhancing customer engagement but also carve pathways for impactful pricing strategies. A compelling testament to the power of analytics is showcased by predictive analytics in retail.

Retail 41

Retail Operations Information Management 41

Smile.io

FEBRUARY 2, 2024

offers features that drive results like points redemption at checkout, embedded content, integrations, VIP programs, and loyalty landing pages.    Judge.me , Gorgias , and Little Data emphasize the importance of reviews, personalization, and first-party data and offer ecommerce predictions for 2024. Leverage Smile.io

Customer Loyalty 92

Customer Loyalty eCommerce Customer Merchant Services 92

Retail TouchPoints

JULY 21, 2022

In fact, by the end of 2024, 75% of the world’s population will have personal data protected under modern privacy regulations , according to Gartner. Agencies in particular are trying to gain the data security prowess needed to improve their performance marketing strategies. Making Data Privacy a Companywide Mandate.

Marketing 279

Marketing Consumer Information Customer Retention 279

Smile.io

MARCH 22, 2024

There are many reasons to migrate your loyalty program to a new software. Launching a loyalty program requires different business needs than several months, a year, or two into your customer loyalty journey.  Ensure your loyalty provider supports POS transactions through integrations with platforms like Shopify POS. 

Customer Loyalty 91

Customer Loyalty Merchant Services Shopify Shipping Costs 91

UpSellIt

AUGUST 23, 2023

In this blog, we present ten innovative ecommerce targeted tactics that will dominate the landscape in 2023 and 2024, helping businesses thrive in the competitive digital marketplace. Ecommerce personalization tailors the online shopping experience to individual customers based on their preferences, behaviors, and characteristics.

eCommerce 127

eCommerce Recommendation Omnichannel Customer Data 127

Smile.io

APRIL 30, 2024

It helps build long-lasting customer relationships and boosts brand loyalty.    But how do you boost customer engagement ? It can be a game-changer for businesses also looking to improve their marketing ROI and increase customer retention rates. Loyalty & Reward Program Insights from Smile.io

Customer 78

Customer Shopping Carts Shipping Costs Subscription 78

CPC Strategy

JULY 3, 2024

Marketing 6 Ways Brands Are Leveraging AI in Marketing By Emily Sullivan Jul 03 2024 Artificial Intelligence (AI) has revolutionized the way brands approach marketing, offering new and unique opportunities to connect with consumers, personalize experiences, and optimize campaigns.

Marketing 88

Marketing Social Media Recommendation SEO 88

Smile.io

AUGUST 5, 2024

Undoubtedly, repeat customers are easier to sell to than new customers. They are also your top 5% of customers , generating 35% or more in revenue. While various strategies exist to boost retention and enhance customer loyalty, one of the most effective tools is a Shopify loyalty program.

Customer Retention 46

Customer Retention Shopify Customer Merchant Services 46

Smile.io

JUNE 5, 2024

A branded loyalty program can also increase average order values, set you apart from competitors, and improve customer engagement.    Shopify Plus loyalty programs transform customer relationships by engaging past, current, and future customers. Loyalty & Reward Program Insights from Smile.io

Shopify 53

Shopify Customer Loyalty Merchant Services Customer Retention 53

ESW

DECEMBER 1, 2023

By being true to themselves, brands differentiate themselves from their competitors and attract a loyal customer base. Customer Loyalty When brands are authentic, they create an emotional connection with their customers. This emotional bond increases the likelihood of repeat purchases and long-term loyalty.

Merchant Services 78

Merchant Services Customer Loyalty Consumer Social Media 78

Smile.io

APRIL 15, 2024

PetSmart Treats’ loyalty program changes (in 2024) PetSmart recently announced updates to its Treats rewards program that took effect on April 2, 2024. Whenever a brand reconfigures its loyalty program, there’s cause for worry amongst its most loyal customers. loyalty program.

Social Media 82

Social Media Gifts POS Shopify 82

Smile.io

SEPTEMBER 17, 2024

  What is a Repeat Customer, and Why are they Profitable? Repeat customers are more profitable than one-time shoppers. Learn the definition, benefits, and ways to identify and increase repeat customers. Loyalty & Reward Program Insights from Smile.io Loyalty & Reward Program Insights from Smile.io

Shopify 46

Shopify Merchant Services Subscription Customer Retention 46

Kissmetrics

AUGUST 6, 2021

Research shows that repeat customers spend more than once-off customers, making retention a priority for any Ecommerce business that wants to grow. This post will dive into the strategies you can use to boost your customer retention rates. Design an Effective Customer Loyalty Program.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

365 Retail

JANUARY 25, 2024

89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a turbulent year for customer retention as brands battled to retain customers amidst a spending crunch.

Customer Retention 110

Customer Retention Customer Loyalty Technology Events 110

Retail TouchPoints

MAY 10, 2024

In 2024, There is a New Way to Manage Data: A Data Management Hub A data management hub, equipped with the appropriate resources, gives companies of all sizes the tools to succeed in ecommerce, measured by more efficient processes with lower costs and greater effectiveness that can increase customer satisfaction.

eCommerce 290

eCommerce Management Information Customer Loyalty 290

365 Retail

MARCH 27, 2024

In 2024, retail businesses must invest in a slick, responsive mobile website and/or app that allows customers to easily browse and buy products in just a few taps, from anywhere. Consumer Expectations are Leading the Charge Customer expectations from the online shopping experience are higher than ever.

Mobile 58

Mobile Omnichannel Order Fulfillment Customer Experience 58

AcquireConvert

JULY 30, 2024

Customer Insights : Access to valuable customer data and analytics to improve marketing strategies. These features benefit both customers and merchants by enhancing the shopping experience and improving sales performance. How To Use, Pros, Cons, Safety [2024] appeared first on Acquire Convert.

Merchant Services 36

Merchant Services Payment Services Shipping Costs Shopify 36

Omnisend

DECEMBER 11, 2023

Shopify dropshipping apps are designed to streamline operations and improve customer satisfaction. Analytics and reporting: Understanding your store’s performance is crucial so you can see what’s working and if certain areas need improvement. The branded invoicing option enhances brand recognition and customer loyalty.

Shopify 88

Shopify Payment Services Shipping Costs Merchant Services 88

Kibo

JANUARY 16, 2023

And as for Paris 2024, Simone says she will be there. The key is having the systems in place to track the performance of each carrier and use data to improve decision-making. Sustainability’s role in customer experience. Data-Driven Customer Loyalty. But it’s undecided if it will be as a competitor or spectator.

Subscription 62

Subscription Shipping Costs Fulfillment Customer Experience 62

Fabric

NOVEMBER 17, 2023

To date, retailers lacked a single, modular, and composable solution that enabled them to consolidate their technology vendors to deliver seamless customer experiences across digital and physical channels. Along with creating unnecessary friction and frustration, this growing rift has eroded customer loyalty and brand trust.

Merchant Services 147

Merchant Services eCommerce eCommerce Platforms Customer Loyalty 147

Omnisend

MAY 30, 2023

Given such high success rates, it’s not surprising to hear that by 2024, SMS marketing spending will reach over $399 billion. The deliverability reports, for instance, offer recommendations for improving the deliverability with color coding and clear instructions on the specific actions you should take. boost in orders in 2022.

Shipping Costs 88

Shipping Costs Multi-channel Live Chat Shopify 88

Bamboo Rose

JULY 9, 2024

Bamboo Rose Blog | Grocery Supply Chain: What It Is & How It Works By: July 9, 2024 Here’s a look at what you’ll learn in this guide What is the Grocery Supply Chain? Many companies opt for private labeling to differentiate themselves from competitors, build customer loyalty, and potentially achieve higher profit margins.

Supplies 26

Supplies Food and Beverages Consumer Operations 26

ROI Revolution

MARCH 2, 2021

With consumers more concerned about their discretionary spending, the online resale apparel market is projected to double by 2024 ( Statista ). 57% of millennials believe their financial situation will improve between now and Summer 2021 ( GlobalWebIndex ). 12-16 , when only 51% expected the economy to improve over the next six months.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

AUGUST 5, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. By 2024, annual paid ad spend is projected to hit $109.1 It will be nearly double that in 2024. This year’s ad spend is projected to reach $76.5

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

The home décor market is expected to be valued at $202 billion by 2024, a 20% increase from 2019. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. It will be nearly double that in 2024.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. By 2024, annual paid ad spend is projected to hit $109.1 It will be nearly double that in 2024. This year’s ad spend is projected to reach $76.5

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158