Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Retail TouchPoints

NOVEMBER 30, 2023

The innate connections we have with food and beverage brands, especially those we have grown up with, create a built-in opportunity for companies like PepsiCo to drive customer retention and loyalty. RTP: What new brands and products are going to be driving your marketing priorities in 2024?

Food and Beverages 304

Food and Beverages Games Consumer Customer Retention 304

365 Retail

MAY 29, 2024

Mid-market and enterprise retailers’ uptake of carrier management and post-purchase solutions increased in the first quarter of 2024 as retailers look to unify customer journeys, according to the latest research from Scurri , the next-generation delivery management platform.

Management 52

Management Customer Retention Retail Omnichannel 52

GetElastic

NOVEMBER 9, 2021

By 2024, 15% of B2B organizations will use digital commerce platforms to support both their customers and sales reps in all sales activities. By 2023, 75% of organizations selling directly to consumers will offer subscription services, but only 20% will succeed in increasing customer retention.

B2C 146

B2C B2B Customer Retention Subscription 146

Retail TouchPoints

AUGUST 30, 2024

From Fragmented to Frictionless By now, the benefits of a good loyalty program are well-documented: improved customer retention, more frequent purchases, higher-volume orders and better brand sentiment. But there are bumps in the road for brands looking to implement a successful loyalty program nowadays.

POS 124

POS Food and Beverages Customer Data Consumer 124

Omnisend

APRIL 27, 2021

Not only does this allow your business to provide a unique and quality experience for your customer, but it also helps increase customer retention rates. Omnichannel Fashion Ecommerce. An excellent way to up your customer satisfaction game is by using an omnichannel marketing strategy for your fashion ecommerce business.

eCommerce 78

eCommerce Fashion Apparel Shopify 78

Fabric

DECEMBER 22, 2023

Meanwhile, omnichannel fulfillment options remained popular with consumers. For retailers that want to convert more browsers to buyers, addressing these key areas are critical for optimizing the customer journey and driving more sales. Or if you’d like to see us in person, you can also visit our booth at NRF 2024.

Merchant Services 130

Merchant Services Shipping Costs eCommerce Retail 130

Smile.io

FEBRUARY 2, 2024

  Judge.me , Gorgias , and Little Data emphasize the importance of reviews, personalization, and first-party data and offer ecommerce predictions for 2024. has built up the world's largest dataset of loyalty and retention data. Using customer data to improve support is crucial to tailor interactions with customers.

Customer Loyalty 92

Customer Loyalty eCommerce Customer Merchant Services 92

Retail TouchPoints

JULY 21, 2022

In fact, by the end of 2024, 75% of the world’s population will have personal data protected under modern privacy regulations , according to Gartner. Want to learn how you can collect more first-party data and bolster your marketing strategies to drive customer retention and loyalty?

Marketing 279

Marketing Consumer Information Customer Retention 279

Smile.io

JUNE 5, 2024

The sole purpose of a loyalty program is to turn one-time customers into repeat customers and build a loyal following. Shopify Plus brands utilize loyalty programs to increase repeat purchase rates and boost customer retention.   How To Scale An Ecommerce Business (2024 Guide) | Smile.io

Shopify 53

Shopify Customer Loyalty Merchant Services Customer Retention 53

Smile.io

MARCH 22, 2024

Your customer retention behavior will naturally fluctuate with sale cycles and seasonality. Basic loyalty apps also limit your earning and redeeming options, whereas sophisticated solutions often grant API access to customize your loyalty program completely.  Loyalty & Reward Program Insights from Smile.io

Customer Loyalty 91

Customer Loyalty Merchant Services Shopify Shipping Costs 91

Omnisend

DECEMBER 5, 2023

In this article, we’ll explore the top 10 dropshipping marketing strategies for 2024 and cover everything from customer reviews to email marketing. Start free 10 dropshipping marketing strategies for 2024 Having the right game plan is key when figuring out how to market your dropshipping store.

Marketing 78

Marketing Social Media SEO Customer Retention 78

ROI Revolution

DECEMBER 2, 2021

The home décor market is expected to be valued at $202 billion by 2024, a 20% increase from 2019. Omnichannel retailers Kohl’s and Nordstrom Inc. By 2024, annual paid ad spend is projected to hit $109.1 It will be nearly double that in 2024. are seeing customers be less willing to pay full price. YoY growth.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

By 2024, annual paid ad spend is projected to hit $109.1 It will be nearly double that in 2024. of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the pandemic, with nearly 60% also seeing customers do more digital research before purchasing. In 2019, spend was just $55.9

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

By 2024, annual paid ad spend is projected to hit $109.1 It will be nearly double that in 2024. of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the pandemic, with nearly 60% also seeing customers do more digital research before purchasing. In 2019, spend was just $55.9

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

By 2024, annual paid ad spend is projected to hit $109.1 It will be nearly double that in 2024. of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the pandemic, with nearly 60% also seeing customers do more digital research before purchasing. In 2019, spend was just $55.9

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. Reaching your customers wherever they are, though easier said than done, will be the name of the game and the way that brands will win out against their competitors. It will be nearly double that in 2024.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

MAY 6, 2021

By 2024, annual paid ad spend is projected to hit $109.1 It will be nearly double that in 2024. of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the pandemic, with nearly 60% also seeing customers do more digital research before purchasing. In 2019, spend was just $55.9

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

OCTOBER 7, 2021

The home décor market is expected to be valued at $202 billion by 2024, a 20% increase from 2019. Omnichannel retailers Kohl’s and Nordstrom Inc. By 2024, annual paid ad spend is projected to hit $109.1 It will be nearly double that in 2024. are seeing customers be less willing to pay full price. YoY growth.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

The home décor market is expected to be valued at $202 billion by 2024, a 20% increase from 2019. Omnichannel retailers Kohl’s and Nordstrom Inc. By 2024, annual paid ad spend is projected to hit $109.1 It will be nearly double that in 2024. are seeing customers be less willing to pay full price. YoY growth.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

The home décor market is expected to be valued at $202 billion by 2024, a 20% increase from 2019. Omnichannel retailers Kohl’s and Nordstrom Inc. By 2024, annual paid ad spend is projected to hit $109.1 It will be nearly double that in 2024. are seeing customers be less willing to pay full price. YoY growth.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

APRIL 8, 2021

The athleisure market now makes up 20% of all apparel sales and is expected to grow by as much as $81 billion from 2020 to 2024. Omnichannel retailers Kohl’s and Nordstrom Inc. With consumers more concerned about their discretionary spending, the online resale apparel market is projected to double by 2024 ( Statista ).

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136