Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. retail organizations should remember that compliance is only the beginning of their cybersecurity journey. While PCI DSS 4.0 Changing Tides of PCI DSS 4.0

Merchant Services 354

Merchant Services Payment Services Mobile Payments Customer Data 354

Retail TouchPoints

DECEMBER 13, 2023

Google Pay will make buy now, pay later (BNPL) options available for online and mobile payments in the U.S. Google Pay has partnered with Affirm and Australia-based Zip and will begin offering their pay-in-four services on Android devices early in 2024. YoY and $2.5 Additionally, Amazon Business recently added a BNPL option.

Merchant Services 274

Merchant Services Payment Services Mobile Payments Mobile 274

Retail TouchPoints

APRIL 10, 2024

Those forces from the days of the pandemic look to continue well into 2024 as stubborn inflation and higher interest rates continue to burden brands and retailers, which are faced with the unenviable task of balancing increasing costs with what consumers can bear. in February 2024 , an increase from 3.1% in January.

Customer Loyalty 263

Customer Loyalty Payment Services Customer Consumer 263

Retail TouchPoints

APRIL 12, 2021

Retailers face an ever-escalating need for customized and differentiated applications that can push innovation and keep customers engaged. Enter low-code, which abstracts away many of the hurdles from the consumer-facing app development process. The Low-Code Shortcut for Retailers.

Payment Services 306

Payment Services Retail Mobile Customer Experience 306

Groove

APRIL 18, 2024

ERP systems integrate supply chain, sales, finance, procurement, manufacturing and other processes into one place. Customer Experience: Shopify ERP integration integrates customer data, which gives your customers a seamless shopping experience. It also allows for personalized marketing and better customer service.

Shopify 299

Shopify Payment Services Shipping Costs Order Fulfillment 299

Retail TouchPoints

JANUARY 12, 2024

As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. Recent data shows that online retailers are increasingly relying on social media advertising platforms to reach and engage with their target customers, while search-based channels such as Google Shopping and Bing are becoming less popular.

Social Media 316

Social Media Beauty and Health Multichannel eCommerce 316

Retail TouchPoints

FEBRUARY 29, 2024

The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory and order management to customer relationship management (CRM) and, of course, payments. POS systems are now at the forefront of customer engagement,” said Bond. “POS

Point of Sale 257

Point of Sale POS Payment Services Merchant Services 257

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. share of ecommerce payments. share of ecommerce payments.

Merchant Services 299

Merchant Services Payment Services POS eCommerce 299

Retail TouchPoints

DECEMBER 16, 2024

A key aspect of Tractor Supply Company s brand mission is providing legendary customer service. Whether customers decide to shop online, use the mobile app or are face to face with an associate, Tractor Supply offers a number of tools that enable inventory visibility, seamless service and fast checkout.

Payment Services 166

Payment Services Supplies Mobile Live Chat 166

Retail TouchPoints

AUGUST 23, 2024

The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the retail sector for the year ending in late October 2023. Temu’s legal troubles are just one example of customers’ intolerance of data privacy abuse. An estimated 369 of those resulted in confirmed data disclosure.

Payment Services 317

Payment Services Retail Operations Management 317

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce.

B2B 259

B2B eCommerce BigCommerce Omnichannel 259

Retail TouchPoints

JUNE 3, 2024

Now, the discount retailer has removed self-checkout from approximately 12,000 stores since the beginning of 2024, including 3,000 in May alone, citing shrink as the primary reason for the change. For its Q1 2024, which ended May 3, 2024, Dollar General’s net sales reached $9.9 billion , a 6.1% compared to Q1 2023.

Payment Services 278

Payment Services Supplies Management Improvements 278

FastSpring

APRIL 17, 2024

Ready to join the leading conference for B2B SaaS founders, operators and investors from pre-seed to series C? If so, join FastSpring at SaaStock USA 2024 at Booth S5! Since 2016, SaaStock has helped more founders, investors, and operators connect, learn, and grow than any other SaaS conference globally.

Payment Services 133

Payment Services Merchant Services Demo Workshop 133

Retail TouchPoints

MAY 8, 2024

Artificial intelligence has revolutionized the way businesses and individuals operate by using data to power tools that can analyze, respond, predict and create in a manner similar to the human brain. These types of uses should be carefully implemented to ensure compliance with relevant privacy laws. Bias concerns.

Payment Services 297

Payment Services Retail Outdoor Technology 297

Retail TouchPoints

AUGUST 4, 2023

This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores. According to SITA, by 2024 88% of airports are expected to be equipped with check-in kiosks and 59% will have automated border control.

Payment Services 246

Payment Services Food and Beverages Marketing Travel 246

Retail TouchPoints

MARCH 13, 2024

The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club, automotive and grocery. Full-service restaurants are trailing their limited-service peers.

Multi-channel 263

Multi-channel Payment Services Consumer Automotive 263

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. Why is customer retention so important?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Retail TouchPoints

NOVEMBER 19, 2024

DoorDash has redesigned its shopping experience for retail products, allowing customers to search for an item across multiple merchants with prices and estimated delivery times displayed in a single view. per month, offering $0 delivery fees and lower service fees on eligible orders.

Merchant Services 271

Merchant Services Gifts Payment Services Electronics 271

FastSpring

JULY 25, 2024

Get ready to level up your game’s revenue potential at devcom and gamescom 2024! As a global D2C payment platform for video games, we’re excited to be on site at both events to show how we can help you streamline payments, boost sales, and go direct-to-consumer (D2C) without sacrificing convenience.

Payments 138

Payments Games Payment Services Events 138

Retail TouchPoints

DECEMBER 2, 2024

on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. Additionally, marketing platform Bluecore found that 64% of all 2024 Black Friday shoppers were new to retailers, indicating that retailers’ seasonal customer acquisition efforts are paying off.

Merchant Services 279

Merchant Services Apparel Jewelry Beauty and Health 279

Retail TouchPoints

MARCH 3, 2022

Enhancements to its same-day delivery offering with the previously announced addition of product returns and Starbucks order pickup to its Drive Up service at select stores, as well as an expansion of the backup item option for more categories.

Payment Services 245

Payment Services Operations Fulfillment Supplies 245

FastSpring

AUGUST 30, 2024

FastSpring is thrilled to announce our participation in the Tokyo Game Show 2024 (TGS2024), one of the world’s premier gaming events. As a leading payment platform for gaming companies, we’re excited to showcase our commitment to supporting game developers and publishers on a global scale. Go D2C with confidence.

Merchant Services 124

Merchant Services Games Payments Payment Services 124

Retail TouchPoints

JULY 7, 2020

But others have successfully adapted to their customers’ evolving needs. Beyond just optimizing the e-Commerce experience, agile brands that have listened to (and anticipated) their customers’ needs for greater flexibility in how they shop and pay have permanently raised the bar. Traditionally, U.S. Traditionally, U.S. And the U.S.

Merchant Services 241

Merchant Services Payment Services Payments Small Business Retail 241

FastSpring

APRIL 23, 2024

The company handles transactions for sellers of digital products, providing the infrastructure for global online payments while taking responsibility for tax collection and remittance, fraud prevention, and other aspects of the checkout process. It’s a capable solution, but by no means is Paddle a universal, one-size-fits-all option.

Payment Services 98

Payment Services Merchant Services Payments Subscription 98

Fabric

MAY 2, 2023

Organizations spend billions to ensure that every single data point facilitates informed decisions. In fact, Gartner projects that by 2024, 75% of organizations will have deployed multiple data hubs to drive mission-critical data and analytics sharing and governance. The control plane is responsible for overall operations.

eCommerce 246

eCommerce Payment Services Information Management 246

FastSpring

OCTOBER 4, 2024

As a global leader in payment solutions for game developers, our presence at this dynamic gathering underscores our commitment to supporting the burgeoning gaming industry across the region and around the world. At FastSpring, we’re more than just a payment provider — we’re your partner in growth.

Payment Services 126

Payment Services Payments Games Marketing 126

Retail TouchPoints

JULY 25, 2024

The retailer plans to support SNAP/EBT payment capabilities on DoorDash later this year for on-demand delivery of SNAP-eligible groceries. Additionally, Save a Lot now has 400 of its supermarkets live on the DoorDash Marketplace, offering deliveries in under one hour, on average.

Supplies 259

Supplies Arts Payment Services Omnichannel 259

Retail TouchPoints

MAY 24, 2024

Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses. Additionally, retailers will have a solid backend operation that empowers them to easily and cost-effectively keep pace with industry change.

Merchant Services 264

Merchant Services Shopify POS Multi-channel 264

Retail TouchPoints

MAY 22, 2024

With iAdvize Copilot , iAdvize’s generative AI-powered chatbot, more than 100 online retailers and direct-to-consumer (DTC) brands are empowering customers to discover, choose and buy more — resulting in a 10X increase in conversions.

eCommerce 287

eCommerce Payments Payment Services Article 287

Retail TouchPoints

NOVEMBER 14, 2024

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. For retailers and consumer businesses, a surge in data breaches presents difficult challenges.

Retail 272

Retail Payment Services Consumer Operations 272

Retail TouchPoints

SEPTEMBER 5, 2024

The deal includes a pro-rata payment to Nordstrom to buy out its minority interest in the brands , which the department store acquired as part of a previous joint venture with Asos back in July 2021. For the first half of Asos’ fiscal year 2024 , which ended March 3, 2024, revenue fell 18% to £1.5 ”

Payment Services 284

Payment Services Payments Department Stores Online Retail 284

FastSpring

SEPTEMBER 12, 2024

The payments landscape and how it affects businesses trying to grow in Asia. Podcast Full Interview: Audio Listen online or find it on more podcast services. In simple terms, we handle everything from payments to fraud management, to custom support and tax compliance, so that sellers can focus on growing their business.

Merchant Services 164

Merchant Services Payment Services Payments eCommerce 164

Retail TouchPoints

MAY 24, 2024

The CFPB launched its inquiry into the expanding BNPL market more than two years ago and noted that BNPL is now being offered for services such as airline and cruise tickets as well as products and that it has become a popular payment option across ages, races and income levels. 1, 2024.

Consumer 264

Consumer Payment Services Books Marketing 264

Retail TouchPoints

OCTOBER 16, 2024

Beyond and The Container Store are embarking on a new strategic partnership that will leverage the latter’s brick-and-mortar footprint with Beyond’s data platform, customer analytics, loyalty and payment programs.

Payment Services 262

Payment Services Omnichannel Customer eCommerce 262

Groove

JUNE 17, 2024

Choosing the right tech stack for your eCommerce store is crucial for ensuring a seamless user experience, scalability, and integration with other essential business processes. For instance, using an open-source platform like WooCommerce or Magento requires web development skills to customize the codebase and create unique templates.

eCommerce 195

eCommerce Magento WooCommerce Merchant Services 195

Retail TouchPoints

JANUARY 25, 2024

Retailers face the challenge of not only attracting customers but also ensuring their online journey is seamless and secure. Because of this, it’s nearly impossible to reverse-engineer one key from the other, or for hackers to guess or intercept, because the keys are randomly generated and never shared during the sign-in process.

Payment Services 264

Payment Services Cryptography Payments Improvements 264

Forrester eCommerce

MAY 30, 2024

What we want to discuss at Money20/20 Europe, 2024: Monetizing genAI, the universe of one, open banking, sustainability, and embedded finance.

Payments 221

Payments Banking Payment Services Financial Services 221