Forrester eCommerce

NOVEMBER 1, 2024

Forrester’s new report, The Sales Performance Management Solutions For Incentive Compensation Landscape, Q4 2024, and pending Forrester Wave™ focus evaluative efforts on the incentive compensation capabilities of sales performance management platforms.

Management 195

Management Operations Technology 195

Forrester eCommerce

AUGUST 28, 2024

Much has changed since I last analyzed the fraud management landscape in Asia Pacific (APAC) back in 2022. The persistence of the digital era has transformed digital businesses, making fraud attacks ever-present. In fact, APAC is suffering more than most regions, with fraud attacks rate being above the global average.

Management 195

Management Presentation Banking Customer 195

Forrester eCommerce

MAY 24, 2024

Enterprise Architecture Management Suites Are An Architect’s Ally Enterprise architecture management suites (EAMSes) are fundamental to running a successful architecture practice. AI use cases are flourishing in this market, freeing up architects’ […]

Management 259

Management Marketing Information Technology 259

Forrester eCommerce

AUGUST 1, 2024

In Forrester’s Priorities Survey, 2024, 64% of business and technology professionals said that bringing more development in-house would be a high or critical priority for their IT organization over the […]

Technology 460

Technology Customer Information Customer Experience 460

Forrester eCommerce

MARCH 6, 2024

We recently published the Top Recommendations For Your Security Program, 2024 report for CISOs and other senior cybersecurity and technology leaders. In 2024, our recommendations fall into three major themes for security leaders: Changing tech.

Recommendation 417

Recommendation Technology Other Management 417

Fastr

JANUARY 26, 2024

The recent CMS Kickoff 2024, hosted by Boye & Co , brought together industry leaders, innovators, and disruptors in the content management space. As a leading Digital Experience Composition provider, Fastr was present to showcase our commitment to pushing the boundaries of digital experiences.

Management 162

Management Presentation 162

Forrester eCommerce

JULY 15, 2024

As one of the Forrester analysts in attendance this spring at the ServiceNow Knowledge 2024 and Atlassian Team 24 conferences, I noticed a palpable change.

Management 516

Management Customer 516

Forrester eCommerce

NOVEMBER 18, 2024

So, perhaps I can be forgiven for channeling Jerry Maguire and George Constanza when I think about the key takeaways from the latest Customer Feedback Management Solutions Wave™. At the risk of dating myself – I’m a proud member of GenX. My conversations with the customer references for the nine vendors included in this Forrester […]

Management 195

Management Other Customer Reference 195

Retail TouchPoints

SEPTEMBER 9, 2024

Family Dollar will use solutions from Dunnhumby to make merchandising and category management more customer-centric across its store network. ” In June 2024 Family Dollar parent company Dollar Tree initiated a strategic review of the struggling banner, with options including a sale, a spinoff or “other disposition of the business.”

Management 286

Management Customer Data Consumer Improvements 286

Forrester eCommerce

OCTOBER 11, 2023

Before our full predictions for 2024 launch on Tuesday, October 24, read our "anti-predictions." " Here's what won’t happen in 2024.

Consumer 459

Consumer Management Customer 459

Forrester eCommerce

JUNE 25, 2024

Forrester’s list of the top 10 emerging technologies for 2024 reflects the continued dominance of AI but also emphasizes the growing importance of security in our increasingly connected world. Get a deep dive on the top 10 list in this blog post.

Technology 482

Technology Blog Information Supplies 482

Forrester eCommerce

MARCH 25, 2024

Last Wednesday, we released The Forrester Wave™: Workforce Identity Platforms, Q1 2024. Workforce identity platforms energize a centripetal (inward) force necessary to combat the centrifugal (outward) forces that challenge identity and access management (IAM) deployments in organizations today. These […]

Management 259

Management Marketing 259

Korona

JULY 5, 2024

Discover top retail management software options for 2024. Compare features, pricing, and benefits to find the perfect solution.

Management 104

Management Retail Point of Sale Technology 104

Retail TouchPoints

JULY 23, 2024

Let’s dig into three of the trends explored… Trend 1: Welcoming Warm Human Interactions Artificial intelligence (AI) was obviously the topic du jour for our 2024 predictions report, but Noelle Weaver, Managing Partner – North America of Foresight Factory gave a unique spin on the topic.

Consumer 263

Consumer Games Retail Other 263

Forrester eCommerce

MAY 15, 2024

RSA Conference (RSAC) 2024 boasted 41,000 attendees, 600 exhibitors on the show floor, 425 sessions, and plenty of dashing around Moscone Center and its surrounding area for our analysts. The event, still the top dog of cybersecurity events, was packed, with announcements and press releases galore.

Events 300

Events Blog Management 300

Forrester eCommerce

FEBRUARY 2, 2024

Evolving your operations function from year to year requires careful planning, strong stakeholder management and avoidance of common mistakes that erode functional success.

Operations 243

Operations Management Customer 243

Forrester eCommerce

OCTOBER 25, 2023

B2B marketing, sales, and product functions in 2024 will face disruption and opportunity from generative AI, making alignment more critical than ever. Learn more about what’s coming in 2024.

B2B 434

B2B Marketing Management Customer 434

Forrester eCommerce

SEPTEMBER 17, 2024

Forrester’s Q2 2024 Tech Pulse Survey revealed that only 21% of US IT decision-makers report no significant technical debt. Technical debt is a growing issue for many organizations. In contrast, 49% face moderate levels, and an alarming 30% struggle with high or critical debt.

Management 243

Management Customer 243

Forrester eCommerce

OCTOBER 25, 2023

Digital commerce in 2024 will adopt artificial intelligence and augmented reality to solve specific use cases. Overall, digital businesses will apply surgical precision, rather than sweeping change, to their technology decisions. Read our predictions.

Technology 397

Technology Social Media Management Retail 397

Forrester eCommerce

SEPTEMBER 11, 2024

As a former hockey mom, I assure you there is nothing quite as pungent as a travel team hockey bag. Adolescent sweat, steamy equipment, and skates with remnants of ice all shoved into a giant bag with no ventilation is a breeding ground for fungus and bacteria. But ask any player, coach, or hockey parent […]

Travel 259

Travel Management Customer 259

Forrester eCommerce

OCTOBER 7, 2024

One of the oldest security technologies – the venerable enterprise firewall – continues to thrive, as highlighted in recently-published: The Forrester Wave: Enterprise Firewall Solutions, Q4, 2024.

Technology 221

Technology Management 221

Forrester eCommerce

OCTOBER 2, 2024

In recognition of CX Day 2024, Bain & Company, in collaboration with Kantar and Qualtrics, released a new set of global standards for customer experience teams.

Customer Experience 195

Customer Experience Customer Management 195

Forrester eCommerce

JUNE 4, 2024

In The Customer Experience Strategy Consulting Services Landscape, Q2 2024, Forrester identified 31 firms that are helping businesses diagnose customer problems, […]

Customer Experience 259

Customer Experience Customer Improvements Management 259

Forrester eCommerce

SEPTEMBER 25, 2024

Forrester’s report: European Cybersecurity Threats, 2024 offers European security leaders some much-needed clarity. European businesses, much like their global counterparts, are caught in a delicate dance with sector-specific vulnerabilities, a regulatory maze and geopolitical complexity for European CISOs to cope with.

Technology 195

Technology Management 195

FastSpring

APRIL 17, 2024

If so, join FastSpring at SaaStock USA 2024 at Booth S5! SaaStock USA 2024 will bring together over 1,500 SaaS leaders for three days of actionable content, business development, networking, team-building, and fun. Schedule a demo now or at SaaStock USA 2024 in person! The post FastSpring at SaaStock USA 2024!

Payment Services 139

Payment Services Merchant Services Demo Workshop 139

Forrester eCommerce

JUNE 12, 2024

Forrester Analyst Key Takeaways from SAP Sapphire Orlando 2024

Information 300

Information Technology B2B Management 300

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce.

B2B 263

B2B eCommerce BigCommerce Omnichannel 263

FastSpring

JUNE 20, 2024

If so, join FastSpring at Turing Fest 2024! Embrace the spirit of collaboration and giving back during the event, where you can contribute to discussions on the latest developments in software, product management, and marketing, and make a lasting impact. Schedule a demo now or at Turing Fest 2024 in person!

Merchant Services 118

Merchant Services Payment Services Workshop Demo 118

Forrester eCommerce

SEPTEMBER 6, 2024

As global interconnectedness exponentially increases the number of commercial and business relationships between organizations, the speed of innovation is also reshaping how they operate.

Management 259

Management Operations Other Customer 259

Retail TouchPoints

OCTOBER 19, 2023

1, 2024; Jelinek will remain with Costco through April 2024 in an advisory role. Costco has a very strong culture and a deep bench of management talent,” said Jelinek in a statement. “I As part of a longstanding succession plan, Vachris will take the CEO title on Jan.

Management 264

Management Consumer Retail 264

FastSpring

AUGUST 30, 2024

FastSpring is thrilled to announce our participation in the Tokyo Game Show 2024 (TGS2024), one of the world’s premier gaming events. This event marks another milestone in FastSpring’s journey to empower gaming businesses worldwide with our cutting-edge payment and subscription management solutions.

Merchant Services 128

Merchant Services Games Payments Payment Services 128

FastSpring

JULY 17, 2024

The 2024 edition of ChinaJoy, themed “Stay True, Game On,” is scheduled from July 26th to 29th at the Shanghai New International Expo Center (SNIEC). Spend less time managing your payments and compliance and more time making great games! The post Join FastSpring at ChinaJoy 2024! appeared first on FastSpring.

Merchant Services 134

Merchant Services Payment Services Games B2B 134

FastSpring

MAY 16, 2024

If so, join FastSpring at WordCamp EU 2024 at Booth 13! How to Connect With FastSpring at WordCamp EU 2024 Stop by our booth or connect with the team via the WordCamp EU 2024 app to learn more about subscription management, international taxes, and how using a merchant of record can enable you to collect payments faster for your games.

Merchant Services 129

Merchant Services Payment Services Workshop Demo 129

Forrester eCommerce

JUNE 11, 2024

In a threat-glutted 2024, incident response (IR) services are practically a utility, but unlike the providers of the former, these services don’t come from some form of a monopoly. Electricity, water, internet … and now incident response are must-have utilities.

Management 243

Management Customer 243

Forrester eCommerce

APRIL 9, 2024

In 2024, MWC was about all tech topics, particularly the big themes of AI and APIs, going beyond just telco themes.

Mobile 293

Mobile Management Technology Customer 293

Forrester eCommerce

FEBRUARY 7, 2024

This year, in 2024, the economy […] The recession-to-be did not materialize, and the economic outlook wasn’t half as bad as consumers would have you believe. Yet notes from the post-pandemic blues keep wafting in the air no matter the macroeconomic drumbeat.

Consumer 259

Consumer Customer Loyalty Customer Experience B2C 259