Retail TouchPoints

JANUARY 15, 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different (if the conversations and showcases at CES and NRF’s Big Show are any indication). With all that in mind, it seems clear that AI is set to have another big year in 2024.

Retail 312

Retail Customer Experience Technology Operations 312

Practical eCommerce

MAY 29, 2024

This installment of our weekly rundown includes updates on generative AI, product images, page speed optimization, automated marketing, omnichannel management, and more. The post New Ecommerce Tools: May 29, 2024 appeared first on Practical Ecommerce.

eCommerce 97

eCommerce Omnichannel Management Marketing 97

Groove

APRIL 16, 2024

BigCommerce is one of the most popular platforms for creating and managing eCommerce stores. A few of these key features include things like a drag-and-drop online store builder, automated inventory management tools, multi-channel selling, and an advanced suite of marketing and SEO tools.

BigCommerce 266

BigCommerce Magento Multi-channel Shopify 266

Retail TouchPoints

OCTOBER 6, 2022

Retailers acted with agility, changing the way they planned and managed inventory in a remarkably short time. Even now, some analysts believe it’ll be mid-2024 before we see a degree of normalization in supply chains. Effective inventory management plays a vital role in this — and data-led solutions can make a real difference here.

Management 290

Management Supplies Omnichannel Operations 290

Retail TouchPoints

OCTOBER 16, 2024

In July 2024 Beyond had relaunched the Overstock.com site, which had briefly been bannered with the Bed Bath & Beyond brand name. However, by May 2024 , The Container Store was in danger of being delisted by the New York Stock Exchange due to its stock price falling below $1 per share on average over the previous 30 trading days.

Payment Services 264

Payment Services Omnichannel Customer eCommerce 264

Retail TouchPoints

OCTOBER 16, 2024

Ulta Anticipates Growth to Pick Up in 2025, 2026 The retailer also has maintained its guidance for fiscal 2024, which ends Feb. 3, 2025, with an anticipated $11 billion to $11.2 billion in net sales for the year.

Beauty and Health 263

Beauty and Health Omnichannel Events Retail 263

Retail TouchPoints

MARCH 6, 2024

In February 2024, the retailer also expanded its relationship with MetLife subsidiary Versant Health , a leading administrator of managed vision care. Warby Parker, which began life as a pure-play DTC retailer, opened 40 stores in 2023 for a total of 237 and plans to open another 40 stores this year.

Omnichannel 278

Omnichannel Customer Management Retail 278

Retail TouchPoints

APRIL 25, 2024

The VIP Suite, which is expected to open later in 2024 in the center’s luxury wing, The Adirondacks District, also will host private events and offer personalized service and curated customer experiences. Last year, 20 stores opened or expanded, and more than 20 plan to make their debut in 2024.

Customer Experience 263

Customer Experience Fulfillment Omnichannel Operations 263

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. In 2024, we can see the following trends are poised to reshape the retail landscape, providing insights to keep your business ahead of the curve.

Payment Services 97

Payment Services Retail Supplies Omnichannel 97

Retail TouchPoints

NOVEMBER 20, 2023

With pre-populated data, automated rollups and real-time collaboration tools, buyers will be able to easily view and analyze assortments across brands, categories and attributors, resulting in more customer-centric omnichannel assortments.

Department Stores 279

Department Stores lightspeed Omnichannel Accessories 279

Retail TouchPoints

SEPTEMBER 5, 2024

Today’s family is inundated with images of perfection across media channels, so we wanted to flip the script and bring authenticity to our marketing and storytelling that shows real moments.” Kohl’s is promoting this new venture through an omnichannel campaign called “When Life Gets Real, Start Here.”

Shipping Costs 263

Shipping Costs Social Media Omnichannel Gifts 263

Retail TouchPoints

JUNE 28, 2024

Walgreens Boots Alliance (WBA) has cut its profit forecast for fiscal 2024 and plans to close “a significant number of underperforming stores,” CEO Tim Wentworth told analysts on a call for the company’s fiscal 2024 Q3 earnings period, which ended May 31, 2024. While Wentworth didn’t specify the number of Walgreens ’ 8,600+ U.S.

Beauty and Health 261

Beauty and Health Operations Omnichannel Improvements 261

Retail TouchPoints

MAY 3, 2024

The California-based grocer will roll out Caper Carts, Instacart’s AI-powered smart carts, and FoodStorm, an order management system designed to power the retailer’s food service and catering experiences. Save Mart also will upgrade to Instacart’s Storefront Pro in order to add advertising to its ecommerce storefront.

Retail 289

Retail Omnichannel Mobile Operations 289

Fabric Blog

SEPTEMBER 24, 2024

Enterprise grade digital commerce platform for omnichannel retailers to power the customer journey from Commerce to Order Management.

Omnichannel 98

Omnichannel Management Customer Retail 98

Retail TouchPoints

JULY 18, 2024

Overall, “tech needs to be more integrated with the shopper experience, including the social and omnichannel aspects,” said Kramer. We all run very lean, and each store has limited resources,” said Shirley Gao, CIO of Pacsun, speaking at the 2024 Manhattan Momentum conference.

Customer Experience 277

Customer Experience Customer Retail Workshop 277

Retail TouchPoints

JANUARY 9, 2024

in 2024, lower than India, China, Germany and Brazil. Diversifying advertising budgets with omnichannel media, like digital audio, will help advertisers reach unique and performative audiences at scale, with mere clicks of a button. ad spending to increase 5.1% The silver lining?

Retail 290

Retail Omnichannel Channel Mobile 290

Retail TouchPoints

NOVEMBER 14, 2024

28, 2024, Tapestry outperformed expectations, with net sales of $1.51 Third, we have the management team, design talent and a global workforce of 15,000 employees to successfully execute our initiatives. In its Q1 for fiscal 2025, which ended Sept. billion , in line with the previous year and led by growth at the Coach brand.

Omnichannel 147

Omnichannel Consumer Channel Marketing 147

Retail TouchPoints

JANUARY 8, 2024

Why Retailers must Prioritize Loss Prevention in 2024 There’s no doubt that loss prevention will be a major priority for retailers of all sectors in 2024. As a result, retailers must ensure their 2024 loss prevention plans incorporate an omnichannel approach that considers all avenues for loss.

Recommendation 261

Recommendation Omnichannel Shipping Costs eCommerce 261

Retail TouchPoints

NOVEMBER 15, 2024

The feature, exclusively available in Germany through the end of December 2024, is an interactive voice-driven questionnaire designed to help shoppers select the right fit and style of jeans without having to try on multiple pairs. Levi Strauss & Co. Consumers can test the offering by saying “ Alexa, starte den Levi’s Fit Guide.

Apparel 147

Apparel Recommendation eCommerce Improvements 147

Pivotree Blog

JANUARY 31, 2024

With 40,000 attendees, 6,200 brands, and more than 1,000 other exhibitors, NRF 2024 – Retail’s Big Show took the industry by storm, and the dust has all but settled. Omnichannel retail was a key theme, with discussions on how retailers can bridge the gap between online and offline channels to enhance customer satisfaction and drive sales.

Omnichannel 52

Omnichannel Supplies Events Channel 52

Retail TouchPoints

NOVEMBER 5, 2024

But what began out of necessity or an abundance of caution has become habitual; while the percentage dipped slightly in 2023, it rose to 67% in 2024. Improving omnichannel also is key to attracting what ChangeUp terms “power users,” the 47% of grocery shoppers who have mastered both online and in-store environments. will make its U.S.

Mobile 275

Mobile Operations Consumer Shopify 275

365 Retail

MARCH 12, 2024

EuroCIS 2024, held from 27 to 29 February in Düsseldorf, Germany, reaffirmed its status as a pivotal event for retail technology innovation, drawing 475 exhibitors from 41 countries and over 13,500 trade visitors from 95 countries.

Technology 62

Technology Payment Services Retail Events 62

Retail TouchPoints

NOVEMBER 7, 2023

This marks the first major announcement since the brand management firm announced its strategic partnership with Express, Inc. WHP Global plans to expand the Express brand to multiple countries in Asia and Latin America through a series of licensing agreements. late last year.

Toys 264

Toys Retail Accessories Apparel 264

Retail TouchPoints

JUNE 10, 2024

Manager of Digital Strategy & Innovation, General Mills Jennifer Lambert, SVP of Strategy & Planning, Hy-Vee, Inc.

Retail 298

Retail Operations eCommerce Management 298

Retail TouchPoints

MAY 10, 2024

Getting and managing the right information for your product catalogs is a time-consuming task, and you aren’t 100% sure your data meets the quality standards necessary to keep each sale from becoming a return: accurate, complete and up-to-date. What to Look for in a Data Management Hub A user-friendly interface. Customizable controls.

eCommerce 290

eCommerce Management Information Customer Loyalty 290

Retail TouchPoints

NOVEMBER 12, 2024

1WorldSync’s 2024 Consumer Product Content Benchmark report revealed that 64% of shoppers have scanned a QR code on a product while shopping in-store. Enhance product education and manage store traffic efficiently. The result? Personalize experiences, as Mr. Apple did with language-specific content.

Gifts 274

Gifts Magazine Information Social Media 274

RetailMinded

APRIL 3, 2024

In 2024, two critical factors will demand your attention: Consumer Privacy Rights Act (CPRA) and operational efficiency. Consent Management Get a strong consent management system that will guard consumers’ data. Data Security Measures Bring your consent management system and armed help to help safeguard consumers’ data.

Payment Services 52

Payment Services Retail Mobile Payments Operations 52

Retail TouchPoints

MAY 29, 2024

The event will be promoted across New York City through extensive promotional efforts, including advertising on a Nasdaq marquee and tower from May 26 to June 2, 2024. She previously served in merchandising and brand management roles at Target and Unilever. The block party will be open to the public from 11 a.m.

Merchant Services 272

Merchant Services Retail Events Supplies 272

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Offering shoppers more information can increase the likelihood of engagement and create a more holistic omnichannel experience.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Retail TouchPoints

FEBRUARY 1, 2022

The store will be run by a group of entrepreneurs who own and operate multiple businesses in the region, including hotels, restaurants, real estate property management and retail.

Omnichannel 262

Omnichannel Operations Management Retail 262

Retail TouchPoints

MARCH 21, 2023

As it approaches its 50th anniversary in 2024, Foot Locker has outlined a new transformation strategy “designed to set us up for success for the next 50 years,” said the company’s President and CEO Mary Dillon at an investor presentation on March 20, 2023. The company posted a slight dip in sales in Q4 2022, which ended Jan.

Operations 278

Operations Omnichannel Presentation eCommerce 278

Retail TouchPoints

OCTOBER 12, 2023

We quickly transformed into an omnichannel offering and quickly scaled our self-serve solutions to serve brands of all sizes. Additional courses will be added on an ongoing basis, including courses in Display Self-Serve that will be introduced in 2024.

Retail 263

Retail Omnichannel Blog Improvements 263

Omnisend

DECEMBER 14, 2023

This is different from omnichannel selling, which deals with a specific type of multichannel selling strategy that provides a seamless customer experience across channels. Channel management Multichannel management is no easy task. You need to manage inventory and provide the best fulfillment options for each channel.

Multichannel 78

Multichannel Social Media Multi-channel Payment Services 78

Retail TouchPoints

JANUARY 11, 2024

As the use cases for this technology have become more clear, in 2024 we’ll see generative AI step into the arena as retailers move from experimentation to production, unlocking both efficiency and revenue opportunities — securely and at scale. Streamline product catalog management. Now is not the time to be in analysis paralysis.

Retail 276

Retail eCommerce Technology Social Media 276

365 Retail

MAY 29, 2024

Mid-market and enterprise retailers’ uptake of carrier management and post-purchase solutions increased in the first quarter of 2024 as retailers look to unify customer journeys, according to the latest research from Scurri , the next-generation delivery management platform.

Management 52

Management Customer Retention Retail Omnichannel 52

Retail TouchPoints

SEPTEMBER 12, 2024

Retail TouchPoints interviewed 12 experts who shared their predictions for the 2024 holiday season. As a result, global sales for November through December 2024 are expected to reach $1.18 trillion — a soft 3% growth rate over the same period in 2023.

Retail 306

Retail Merchant Services Channel Consumer 306

Omnisend

JANUARY 19, 2024

These features include payment gateways, order management, and product listings. This helps enhance omnichannel marketing, making it one of the best BigCommerce alternatives. Key features User-friendly interface : Its dashboard for setting up and managing a store​ is easy to use. It is useful for managing multiple online stores.

BigCommerce 89

BigCommerce Payment Services Shipping Costs Volusion 89