Retail TouchPoints

MARCH 25, 2024

The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago. Are you ready to explore the evolved customer journey? Founder and President Nick Bodkins describes Boisson as “the Sephora of NA.”

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Retail TouchPoints

JANUARY 15, 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different (if the conversations and showcases at CES and NRF’s Big Show are any indication).

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Retail TouchPoints

MARCH 29, 2023

Jeff Gennette, Chairman and CEO of Macy’s since 2017, plans to retire in February 2024 after a total of four decades with the retailer. And I’m delighted that Adrian’s role has greatly expanded, leveraging his deep strategic expertise, commitment to omnichannel operational excellence and strong financial discipline.”

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Retail TouchPoints

MARCH 6, 2023

Walmart Health plans to open 28 new locations in 2024, bringing the total number of sites to more than 75 and expanding its footprint into two new states — Missouri and Arizona. With 90% of the U.S. With these new locations, we will bring to life some of the feedback we’ve heard from listening to our patients,” Carmouche added.

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Retail TouchPoints

APRIL 12, 2023

In fact, results from Retail TouchPoints’ latest Store Design & Experience Survey revealed that 58% of respondents plan to remodel and/or renovate a minimum of 11% of their store footprint through 2024. Leap is helping these brands rise to the occasion by leveraging its strategic relationships with operators.

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Retail TouchPoints

OCTOBER 9, 2023

In 2024, it won’t be your dad’s supply chain. The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation. Omnichannel doesn’t mean “starts online” and retailers automatically embrace it. More fluid.

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Fabric

DECEMBER 6, 2023

In the fast-paced world of omnichannel retail, the ability to harmonize inventory across various channels is not just a logistical necessity, but a strategic imperative. Inventory service challenges are not just operational hiccups but critical barriers that impede customer satisfaction and business growth.

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Retail TouchPoints

OCTOBER 3, 2023

is betting big on going small, with plans to open up to 30 new small-format locations across the country in 2024. The planned expansion is in addition to the nearly 15 small-format stores that the retailer already operates. beginning in 2024.” Macy’s Inc. in a statement. “Our in a statement.

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Retail TouchPoints

DECEMBER 8, 2023

29, 2024, a few months prior to Bergh’s departure, which is scheduled for April 26, 2024. Bergh has been elected as Executive Vice Chair of the Levi’s board until his retirement date, after which he will transition to the role of senior advisor until the end of the company’s 2024 fiscal year. board of directors in a statement.

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Retail TouchPoints

JULY 18, 2024

Associate apps also need to reflect operating conditions on the ground. For example, if your stores don’t have reliable network connections, it’s a good idea to seek out technology that operates in offline mode with no loss of efficiency. Ideally, these apps also should contribute to a better in-store shopper experience.

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Retail TouchPoints

JUNE 28, 2024

Walgreens Boots Alliance (WBA) has cut its profit forecast for fiscal 2024 and plans to close “a significant number of underperforming stores,” CEO Tim Wentworth told analysts on a call for the company’s fiscal 2024 Q3 earnings period, which ended May 31, 2024. billion compared to an operating loss of $ 6.4

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Retail TouchPoints

OCTOBER 30, 2024

The Children’s Place, which operates retail and wholesale divisions for its eponymous brand as well as for Gymboree , Sugar & Jade and PJ Place , has had a rough year. For its part, Shein gains credibility as the China-based company faces continued scrutiny from U.S. ” .” ”

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Retail TouchPoints

OCTOBER 29, 2024

Kennedy joined AppLovin in 2024 to develop the company’s ecommerce vertical. His career includes more than 15 years at LifeStreet, where he held multiple positions including Co-founder and President and VP of Business Operations. AppLovin makes technologies that help businesses of every size connect to their ideal customers.

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Retail TouchPoints

APRIL 25, 2024

Mall operator Simon revealed big plans to expand its Woodbury Common Premium Outlet center in Fall 2023, including the addition of 155,000 square feet of retail stores and restaurants, a 200 -key luxury hotel, a second parking facility and upgraded amenities. powered AI technology to assist shoppers during the 2023 holiday season.

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Retail TouchPoints

JANUARY 22, 2021

IDC expects grocery to be transformed by consumers’ appetite for omnichannel convenience, projecting that by 2023, 75% of online grocery orders (representing 15% of all grocery sales) will be picked up curbside or in-store. Demand for Pickup and Curbside Will Define Grocery Store Designs.

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365 Retail

JULY 19, 2024

In 2024, several innovative trends in visual merchandising and physical displays are set to transform retail environments. Sustainable Visual Merchandising Sustainability continues to be a focal point in retail, influencing display trends in 2024. Integrating omnichannel strategies provides several advantages for retailers.

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Retail TouchPoints

JULY 25, 2024

Convenience, choice and flexibility are central to a best-in-class omnichannel experience, and it’s more important than ever to deliver on that promise to our customers,” said Heather Bennett, EVP of Marketing and Ecommerce at Michaels in a statement.

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Retail TouchPoints

SEPTEMBER 5, 2024

Today’s family is inundated with images of perfection across media channels, so we wanted to flip the script and bring authenticity to our marketing and storytelling that shows real moments.” Kohl’s is promoting this new venture through an omnichannel campaign called “When Life Gets Real, Start Here.”

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Retail TouchPoints

NOVEMBER 20, 2024

digital advertising spend in 2024, according to eMarketer. As it has across the ad-tech industry, programmatic product enhancements led by automation have reduced operational costs and increased the efficiencies associated with precision targeting for all networks.

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RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. In 2024, we can see the following trends are poised to reshape the retail landscape, providing insights to keep your business ahead of the curve.

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Retail TouchPoints

OCTOBER 18, 2024

In December 2023 Dollar General revealed its real estate plans for its 2024 fiscal year, including approximately 800 new store openings. As of August 2024 , the retailer operated more than 20,300 stores under its various banners, including pOpshelf, in the U.S. local time on Oct. and Mexico.

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Retail TouchPoints

MAY 10, 2023

billion in stock and is projected to close in the second half of 2024. Founded in 1986, Mattress Firm operates over 2,300 brick-and-mortar stores as well as its own ecommerce platform, employing 6,200 retail sales associates. The acquisition will be funded by approximately $2.7 billion in cash and $1.3

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Retail TouchPoints

SEPTEMBER 24, 2024

Online Retail Forecast, 2024 to 2029. trillion in 2024 to $1.8 trillion in 2024 to $1.8 in 2023 and projected to increase by 4% in 2024. omnichannel retailers’ online sales. The research and technology firm projects that online U.S. retail sales will increase from $1.2 this year to 29.3% this year to 29.3%

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Retail TouchPoints

JUNE 3, 2024

JD Sports will implement the AI Search solution from Algolia as it seeks to modernize its online presence and stores based on an omnichannel, composable approach. In April 2024 JD Sports beefed up its U.S. Adoption of the solution complements the retailer’s rebranding as simply JD. The retailer had entered the U.S.

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Retail TouchPoints

OCTOBER 16, 2024

In July 2024 Beyond had relaunched the Overstock.com site, which had briefly been bannered with the Bed Bath & Beyond brand name. However, by May 2024 , The Container Store was in danger of being delisted by the New York Stock Exchange due to its stock price falling below $1 per share on average over the previous 30 trading days.

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Retail TouchPoints

MAY 3, 2024

” Building the Save Mart Companies’ Omnichannel Portfolio Instacart and the Save Mart Companies first partnered in 2019 to launch same-day delivery across all of the grocer’s brands. FoodStorm , Instacart’s order management system, is designed to help streamline food service, perimeter offerings and catering operations.

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Retail TouchPoints

NOVEMBER 5, 2024

But what began out of necessity or an abundance of caution has become habitual; while the percentage dipped slightly in 2023, it rose to 67% in 2024. Improving omnichannel also is key to attracting what ChangeUp terms “power users,” the 47% of grocery shoppers who have mastered both online and in-store environments. will make its U.S.

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Retail TouchPoints

JUNE 25, 2024

Aligned with our Lace Up plan , we believe this initiative strengthens our customer relationships and cements Foot Locker’s position as a leading omnichannel retailer.” Foot Locker had rolled out its FLX loyalty program in North America in February 2020 in order to unify all its brands under a single loyalty platform.

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Retail TouchPoints

MARCH 6, 2024

In February 2024, the retailer also expanded its relationship with MetLife subsidiary Versant Health , a leading administrator of managed vision care. Warby Parker, which began life as a pure-play DTC retailer, opened 40 stores in 2023 for a total of 237 and plans to open another 40 stores this year.

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Retail TouchPoints

NOVEMBER 14, 2024

28, 2024, Tapestry outperformed expectations, with net sales of $1.51 With over 1,200 directly operated luxury retail locations globally, combined with our robust digital platform, we have a strong framework for the future. In its Q1 for fiscal 2025, which ended Sept. billion in Q2 of fiscal 2025, which ended Sept.

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Retail TouchPoints

MAY 3, 2023

This will deliver increased operational efficiencies, accelerate our omnichannel capabilities and open new revenue streams.” The brand will continue its current efforts in wholesale and DTC channels this year with a full relaunch planned for 2024. Francesca’s currently operates approximately 454 stores in 45 states.

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Apparel Omnichannel Operations Channel 276

Retail TouchPoints

APRIL 12, 2022

scheduled for completion in 2024. Once the automated direct-to-consumer fulfillment center is fully operational, the retailer said it will employ approximately 2,800 workers and account for 30% of Macy’s digital supply chain for customers nationwide. It will support growth of our business as a leading omnichannel retailer.

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Retail TouchPoints

MARCH 21, 2023

As it approaches its 50th anniversary in 2024, Foot Locker has outlined a new transformation strategy “designed to set us up for success for the next 50 years,” said the company’s President and CEO Mary Dillon at an investor presentation on March 20, 2023. The company posted a slight dip in sales in Q4 2022, which ended Jan.

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Retail TouchPoints

MAY 29, 2024

The event will be promoted across New York City through extensive promotional efforts, including advertising on a Nasdaq marquee and tower from May 26 to June 2, 2024. James Roth has been appointed Chief Stores Officer, leading operations across all Pet Care Centers in the U.S. The block party will be open to the public from 11 a.m.

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Retail TouchPoints

FEBRUARY 1, 2022

The Greensboro store is an existing location previously operated by The Vitamin Shoppe and now converted to a franchise unit. The store will be run by a group of entrepreneurs who own and operate multiple businesses in the region, including hotels, restaurants, real estate property management and retail.

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Retail TouchPoints

AUGUST 7, 2024

30, 2024, Liedtke will take over the brand post and report directly to President and CEO Kevin Plank, who returned to Under Armour in April 2024. Before joining Under Armour, he spent more than 20 years in various roles at Marriott. When Dausch leaves the company on Aug.

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Retail TouchPoints

JANUARY 17, 2024

The new Ikea stores will be located in Austin, Texas (scheduled for summer 2024), the Atlanta metro area, and two locations in greater Los Angeles. Looking past 2024, Ikea is planning to open stores in Annapolis and Gaithersburg, Md.; Katy, Texas; and other locations to be named later.

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