Retail TouchPoints

DECEMBER 10, 2024

Founded in 2023 by entrepreneurNeha Kumar and alcohol industry veteranLouis Amoroso, who previously served as President of DTC at alcohol ecommerce solution DRINKS, Full Glass Wine said that with these new additions it is positioned to bring in more than $200 million in revenue in 2025.

Technology 277

Technology eCommerce Consumer Other 277

Retail TouchPoints

FEBRUARY 18, 2025

AI Overviews: The Same, but Different Google has signaled its plans to double down on its use of AI in 2025. In 2025, staying ahead of these changes will be challenging, but not impossible. We might see more generative AI features surface on YouTube, for example. Youre smarter than a bot, arent you?

Consumer 236

Consumer SEO Marketing Information 236

Forrester eCommerce

OCTOBER 23, 2024

Find out what’s in store for software developers in our 2025 predictions for software development. AI assistants are only the beginning of the generative AI software development revolution.

Technology 459

Technology Operations Customer 459

Forrester eCommerce

AUGUST 1, 2024

Today, Forrester released our 2025 Budget Planning Guides. It’s always an exciting time when we gather survey data and insights from our client conversations to produce a set of collective recommendations that B2B marketing executives should consider for the year ahead.

B2B 443

B2B Marketing Recommendation Channel 443

Retail TouchPoints

JANUARY 30, 2025

As we move into 2025 and reflect on the learnings of the 2024 holiday season, customer loyalty and the risks of losing it are at the top of every business leader’s mind. The Stakes: Innovate or Face Extinction 2025 will be a defining year for many. The era of once-a-year updates is in the past.

Customer Experience 256

Customer Experience Technology Customer Loyalty B2B 256

Forrester eCommerce

AUGUST 1, 2024

The majority of security technology decision-makers anticipate further budget increases in 2025. Learn three key areas for CISOs to focus on in the year ahead in this preview of our 2025 Budget Planning Guide for security leaders.

Technology 425

Technology Management 425

ROI Revolution

JANUARY 8, 2025

What’s the best way to kick off 2025 for your brand? We are going to share some of our combined client 2024 Holiday data here and what those insights might suggest should be top of mind for 2025. What do these 2024 holiday advertising insights mean for your brand going into 2025 ? Whats next for your brand in 2025?

Shipping Costs 148

Shipping Costs Channel Events Shipping 148

Forrester eCommerce

OCTOBER 23, 2024

After a challenging 2024, two themes will dominate the enterprise software market in 2025: trust and value. Learn more in our 2025 predictions for enterprise software.

Marketing 397

Marketing Information Management Technology 397

Forrester eCommerce

OCTOBER 22, 2024

After a period of strong technology investment, the emphasis in 2025 will shift to making existing technologies work harder through improved adoption, integration, and optimization. Learn more in our 2025 predictions for technology leaders.

Technology 369

Technology Improvements Customer 369

Forrester eCommerce

OCTOBER 23, 2024

AI’s promise of transforming underwriting, claims, and customer experience remains untapped, and only a tiny fraction of insurers will harness its full potential by 2025. Tech-driven product innovation such as embedded insurance and usage-based insurance may yield faster results, but long-term AI gains remain on the horizon.

Customer Experience 395

Customer Experience Customer 395

Forrester eCommerce

OCTOBER 23, 2024

The key to automation success in 2025 will be balancing AI innovation with the scale and reliability of traditional automation tools and methods. To help you strike that balance, here’s a preview of Forrester’s automation predictions for 2025.

Customer 368

Customer 368

Retail TouchPoints

NOVEMBER 25, 2024

stores by the end of 2025. The apparel retailer also plans to open more than 20 locations next year, primarily in the Sun Belt and Northeast, according to CNBC. The retailer’s target is to operate approximately 65 U.S. While Mango has been operating in the U.S.

Operations 173

Operations Apparel Information Retail 173

Forrester eCommerce

OCTOBER 22, 2024

Get ready for some major changes in the APAC business landscape in 2025! AI-driven initiatives will be the driving force behind tech improvements for companies in the region.

Improvements 393

Improvements 393

Retail TouchPoints

MARCH 26, 2025

Focusing on CX Fundamentals Since the beginning of 2025, Advance has opened six stores in Florida, New Jersey, Tennessee and Virginia. These stores, slated for new openings in the Midwest, carry 75,000 to 85,000 SKUs, helping support same-day delivery for area stores. The typical Advance store carries 20,000 to 25,000 SKUs.

Customer Experience 147

Customer Experience Operations Improvements Retail 147

Forrester eCommerce

OCTOBER 1, 2024

With cybercrime expected to cost $12 trillion in 2025, regulators will take a more active role in protecting consumer data while organizations pivot to adopt more proactive security measures to limit material impacts. Find out more in our 2025 predictions for cybersecurity, risk, and privacy.

Consumer 368

Consumer Management 368

Retail TouchPoints

JANUARY 2, 2025

Vendors in Partnership (VIP), a dynamic community of retailers and solution providers aiming to improve how industry players work together, is partnering with Retail TouchPoints to elevate its 2025 Award winners, who will be revealed at an exclusive awards ceremony on January 10 in New York City.

Retail 162

Retail Events Customer Experience Improvements 162

Forrester eCommerce

DECEMBER 2, 2024

Read this blog to get a look at what won't happen in the year ahead in our 2025 anti-predictions. It's predictions season at Forrester.

Blog 370

Blog B2C Marketing Customer 370

Forrester eCommerce

OCTOBER 28, 2024

Facing tight budgets in 2025, here are the main areas where B2B revenue, marketing, and sales leaders should prioritize their investments.

B2B 434

B2B Marketing Operations 434

Retail TouchPoints

OCTOBER 15, 2024

Walgreens Boots Alliance will close 1,200 stores in the next three years, including 500 closures during its 2025 fiscal year, which will end in August 2025, according to the company’s release discussing its FY 2024 performance.

Operations 261

Operations Information Retail Marketing 261

My Wife Quit Her Job

FEBRUARY 12, 2025

Its […] The post Is Selling on Amazon Worth It in 2025? Theres not much room for mistakes or a set it and forget it approach anymore. That said, Amazons massive reach is hard to ignore. The Unfiltered Truth appeared first on MyWifeQuitHerJob.com.

Fulfillment 177

Fulfillment Management 177

Retail TouchPoints

NOVEMBER 26, 2024

Current Kohl’s CEO Tom Kingsbury will be stepping down on that date but will remain as an advisor and board member until his planned retirement in May 2025. Kohl’s has named Ashley Buchanan, CEO of Michaels , as its new CEO, effective Jan. 2, 2024.

Department Stores 278

Department Stores Apparel Gifts Management 278

365 Retail

JANUARY 9, 2025

In this article, well explore how these platforms stack up in terms of scalability, advanced features, and automation, helping you determine which is better suited for your business in 2025. The post Scaling Your Ecommerce Business: Shopify Email vs. Klaviyo in 2025 appeared first on Retail News and Events.

Shopify 98

Shopify eCommerce Multi-channel Social Media 98

Forrester eCommerce

JULY 18, 2024

Forresters Planning Guides werden Ihnen helfen, Ihre Budgetentscheidungen so zu treffen, dass Sie 2025 erfolgreich sein können. Erhalten Sie eine Vorschau darauf, was Sie erwartet, wenn die Leitfäden am 1. August erscheinen.

259

259

Forrester eCommerce

AUGUST 1, 2024

Business and technology leaders are gearing up to spend in the coming year. Making the most of modest budget hikes will take cross-functional collaboration, a willingness to part with outdated tech, and strategic experimentation with (and beyond) AI.

Technology 497

Technology Customer Experience B2B Marketing 497

Retail TouchPoints

DECEMBER 30, 2024

We look forward to serving our newest customers in New Mexico and Texas in 2025 and establishing ourselves as trusted members of their communities.” “Their hard work and commitment have been instrumental in reaching this milestone.

Digital Currency 290

Digital Currency Cryptocurrencies Operations Customer 290

Retail TouchPoints

JANUARY 6, 2025

Campus foodservice leader Sodexo will open nearly 100 Food Hive markets on college campuses by 2026, beginning with the approximately 30 locations opening during the 2024-2025 academic year. I cant wait for our students to experience this fantastic one-stop-shop addition to our campus when we open in the spring of 2025.

Management 278

Management Consumer Marketing Other 278

Retail TouchPoints

OCTOBER 28, 2024

Seven & i Holdings , parent company of 7-Eleven , plans to open 500 new “food-forward” convenience stores between 2025 and 2027. The “New Standard” stores will be larger than traditional 7-Eleven stores and will include expanded fuel offerings as well as digital innovations to support more frictionless shopper journeys.

Customer 277

Customer Customer Experience Operations Retail 277

Retail TouchPoints

JANUARY 7, 2025

Consumers will now be able to use Samsung s 2025 Bespoke refrigerator models equipped with digital screens to replenish the items inside their fridge, thanks to a new partnership with Instacart and Samsungs proprietary food recognition technology, AI Vision Inside.

Electronics 273

Electronics Technology Consumer Retail 273

Forrester eCommerce

SEPTEMBER 9, 2024

Upbeat budget expectations for 2025 will serve European leaders well, but placing the right bets will be critical to securing a competitive edge. Read a few of our top recommendations.

Recommendation 284

Recommendation B2B Customer Experience B2C 284

Forrester eCommerce

OCTOBER 22, 2024

In 2025, the true potential of generative AI as a growth driver will be tested. B2B marketing, sales, and product teams should prepare for the good, bad, and even ugly outcomes of trying to generate value from this hot technology.

B2B 307

B2B Technology Marketing Management 307