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Rent the Runway CEO on the Evolution of Consumers and Her Company

Retail TouchPoints

Now, as the company’s 15th birthday nears, Hyman has unveiled her plans to “reinvigorate” the business heading into 2025 and beyond. ” Aligning with the Demands of Today’s Consumers “Some of the language that I continue to hear when I go to many of [my go-to-market appointments] are things like, ‘What will our adjacencies be?’”

Consumer 264
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The AI Pricing Debate: Balancing Retail Innovation and Consumer Trust

Retail TouchPoints

This development follows efforts by major brands like Wendy’s and Walmart to implement real-time pricing technologies, raising questions about AI and consumer protection, privacy, and fair practices. Another compelling example comes from a leading department store that implemented AI pricing across its physical and digital channels.

Consumer 305
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How B2B Companies can Fix Their Broken Ecommerce Platforms in 2025

Retail TouchPoints

Yet the comparisons persist, with many B2B companies frustrated that they can’t fully monetize their ecommerce channel. Consumers have been conditioned to expect the easy, self-service experience of online shopping, regardless of product or platform. Still, consumer conditioning seeps into the B2B experience.

B2B 264
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Capri, Tapestry Pull Plug on Merger Amid Regulatory Uncertainty

Retail TouchPoints

10, 2025 that had been set when the merger was first announced in August 2023. In its Q1 for fiscal 2025, which ended Sept. billion in Q2 of fiscal 2025, which ended Sept. First, we have an incredible portfolio of luxury houses, each with their own rich heritage, exclusive DNA and strong consumer loyalty.

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How Brands Should be Preparing for a Potential TikTok Ban

Retail TouchPoints

19, 2025 unless it is sold to a U.S.-based James Weiss, Managing Director, Big Drop If the social media platform goes away, millions of passionate consumers — not to mention the brands that use the platform to connect with them — will be devastated. If the current ban on the platform is upheld, it will be blocked in the U.S.

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Social Commerce: Retailers (and Platforms) Struggle to Catch up With Consumers’ Enthusiasm

Retail TouchPoints

For consumers, creators and retailers alike, sifting through the ever-changing array of functionalities across platforms is still fraught with misfires, miscommunications and mistrust. There’s no time to waste, because consumers are already there. eMarketer predicts that figure will double by 2023 and reach nearly $80 billion by 2025.

Consumer 312
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What DTC Brand Daily Harvest Has Learned After One Year in Physical Retail

Retail TouchPoints

One of the things we learned from a recent customer segmentation study is that we have a very active consumer who is seeking solutions that are pleasing for the entire family,” explained Annie Streit, Chief Commercial Officer of Daily Harvest, in an interview with Retail TouchPoints. Retail trial is very low risk.

Retail 263