BigCommerce

FEBRUARY 23, 2018

That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. What is a Customer Loyalty Program?

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 28, 2025

Here are five critical retail technology trends that will drive innovation in 2025: 1. Consumers expect quick deliveries and seamless experiences, whether shopping online or in-store. Stats: According to NRF, 82% of consumers expect same-day delivery options, making fulfillment a critical component of the customer experience in 2025.

Technology 52

Technology Payment Services Retail Order Fulfillment 52

Mi9

DECEMBER 4, 2024

For example, an associate might suggest complementary products based on past purchases, boosting customer engagement and increasing the likelihood of repeat business. This personalization not only improves the immediate retail customer experience but is also key to building customer loyalty over time.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52

365 Retail

APRIL 8, 2025

Traditional loyalty programspoint systems, tiered rewards, and basic discountsare no longer enough to keep shoppers engaged. Consumers now expect personalised experiences, gamification, and real value in exchange for their loyalty. Personalisation is the Future of Loyalty Generic rewards no longer cut it.

Small Business Retail 52

Small Business Retail Retail Subscription Mobile Payments 52

Mi9

JANUARY 30, 2025

NRF 2025 Show Recap NRF 2025 brought together thousands of retail and consumer brands in an inspiring environment where leaders shared insights, challenges, and strategies for the year ahead. Mi9 stood out as a trusted partner with a track record of simplifying complex transitions while maximizing ROI.

POS 52

POS Point of Sale Customer Loyalty Operations 52

Retail TouchPoints

FEBRUARY 16, 2024

Additionally, global ecommerce spending could surpass $7 trillion as early as 2025. With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys.

Customer Experience 313

Customer Experience Payment Services Improvements Customer 313

Retail TouchPoints

SEPTEMBER 29, 2022

There are signs of a disconnect between consumers and retailers when it comes to sustainability. A recent report has found that two-thirds of consumers are willing to pay more for sustainable products than retailers expect — and reveals that consumer preference for recommerce models is also being underserved. A Starting Point.

Retail 362

Retail Fashion Supplies Apparel 362

Retail TouchPoints

SEPTEMBER 14, 2022

The pandemic not only dramatically altered the way consumers shop, it altered the way retailers operate. Now, inflation is adding yet another wrinkle both in terms of costs to the consumer as well as suppliers. trillion by 2025. Ecommerce sales are expected to grow by 50% over the next four years, reaching $7.4

Retail 298

Retail Social Media Presentation Customer Loyalty 298

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 17 from 12 to 12:30 p.m. Join the discussion on Nov.

Merchant Services 342

Merchant Services Cryptocurrencies Payments Payment Services 342

365 Retail

MARCH 27, 2025

As the retail industry braces for another year of rapid innovation and transformation, the Retail Technology Show (RTS) 2025 returns as a key fixture in the sectors calendar. Here are five standout reasons why RTS 2025 should be firmly in your diary. Hell be joined on stage by Customer Whisperer, Kate Hardcastle MBE.

Technology 57

Technology Retail Payment Services Events 57

Retail TouchPoints

SEPTEMBER 11, 2023

As the name implies, experiential retail initiatives aim to turn a transaction into an experience for the customer. The goal is to improve engagement, customer loyalty and the bottom line. According to Gartner , by 2025, 75% of enterprise-generated data will be created and processed at the edge.

Technology 264

Technology Point of Sale Customer Experience Customer Loyalty 264

Retail TouchPoints

NOVEMBER 8, 2023

For instance, J.Crew has established a public goal of ensuring that 100% of the fabrics it uses in manufacturing and production, including cotton, are sustainable by 2025. The results go beyond metrics — they have elevated brands and fostered customer loyalty.

Retail 262

Retail Supplies Apparel Consumer 262

365 Retail

NOVEMBER 8, 2024

Offering valuable insights into the latest trends and innovations, the show will take place on the 9th and 10th April 2025 at the Business Design Centre in London, and it’s completely free to attend. For those looking to stay ahead of the curve, the Visual Merchandising and Display Show (VMDS) is an unmissable event.

Retail 57

Retail Events eCommerce Presentation 57

CPC Strategy

APRIL 8, 2025

Commerce Advertising on Chewy's Retail Media Network: The One-Stop Guide By Averie Lynch Apr 08 2025 Chewy has built its reputation on unparalleled customer service—not just selling pet products, but supporting pet parents through every stage of their journey.

Retail 58

Retail Blog Mobile Shipping Costs 58

Kissmetrics

OCTOBER 19, 2021

According to RetailNext , recent Black Friday figures were down 48 percent, and this is a trend that’s likely to continue as more consumers turn to e-commerce. Consumers who use e-commerce benefit from the convenience and special offers available online. billion dollars by 2025, and your online business can benefit from this surge.

eCommerce 295

eCommerce Social Media Shipping Costs Shipping 295

Retail TouchPoints

AUGUST 7, 2023

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Global ecommerce sales are projected to exceed $7 trillion by 2025.

Subscription 246

Subscription B2B Mobile Customer Experience 246

Smile.io

MARCH 13, 2025

From earning points at your favorite coffee shop, to your favorite brands, loyalty and rewards programs are part of the retail and commerce experience. Being a member of loyalty programs , there are probably a few that you’ve either forgotten about, or have abandoned completely. Loyalty & Reward Program Insights from Smile.io

Customer 78

Customer Events eCommerce Customer Experience 78

Ecommerce Platforms

OCTOBER 24, 2022

With email marketing, companies can capture the attention of their target audience, nurture leads into dedicated customers, and boost average order value. Plus, email is a relatively low-cost way to connect with consumers from a range of backgrounds. billion email users by 2025. billion in 2025. billion in 2025.

Marketing 196

Marketing B2B B2C Mobile 196

CPC Strategy

FEBRUARY 19, 2025

Ecommerce Top Social Commerce Examples [Detailed Strategic Advice] By Tinuiti Team Feb 19 2025 Have you ever been looking through your social media feed, and seen a scroll-stopping product you’d like to purchase? Brands have taken notice of this growing opportunity to reach consumers where they are, and for good reason.

eCommerce 58

eCommerce Merchant Services Social Media Payment Services 58

365 Retail

FEBRUARY 23, 2022

Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate convenience of the subscription model. 45% of consumers streamed live television at least weekly, up from 20% in 2017. . billion by 2025. The end of cancel(lation) culture.

Subscription 102

Subscription Payment Services Marketing Multi-channel 102

CPC Strategy

FEBRUARY 19, 2025

Social Top Social Commerce Examples [Detailed Strategic Advice] By Tinuiti Team Feb 19 2025 Have you ever been looking through your social media feed, and seen a scroll-stopping product you’d like to purchase? Brands have taken notice of this growing opportunity to reach consumers where they are, and for good reason.

eCommerce 102

eCommerce Merchant Services Social Media Payment Services 102

Omnisend

MARCH 28, 2025

Reading Time: 10 minutes If you’re looking to scale your dropshipping business in 2025 with premium products, high-ticket dropshipping is something you should know about. This plays a role in leading to higher conversions and customer loyalty over time. billion in 2025 and expected to rise by 5.92% annually until 2029.

Shipping Costs 78

Shipping Costs Payment Services Payments Outdoor 78

365 Retail

FEBRUARY 18, 2025

However, despite loyalty pricing fatigue setting in and widespread members only pricing being available, a growing number of consumers now expect this perk to be offered by retailers. A further 48% said lack of these discounts would make them less likely to use their loyalty card or retain their membership.

Retail 57

Retail Customer Loyalty Technology Events 57

Ecommerce Platforms

MARCH 15, 2023

In a world of instant gratification, same-day delivery, and evolving consumer expectations, ecommerce retailers can’t afford to underestimate the power of rapid Fulfilment. Around three quarters of consumers say they have paid more for fast shipping in the past, including 90% of high earners.

Fulfillment 118

Fulfillment Shipping Costs eCommerce Payment Services 118

CPC Strategy

JULY 3, 2024

Marketing 6 Ways Brands Are Leveraging AI in Marketing By Emily Sullivan Jul 03 2024 Artificial Intelligence (AI) has revolutionized the way brands approach marketing, offering new and unique opportunities to connect with consumers, personalize experiences, and optimize campaigns. Ready to elevate your marketing efforts with AI?

Marketing 105

Marketing Social Media Recommendation SEO 105

UpSellIt

NOVEMBER 16, 2022

Product recommendations are the new standard in ecommerce with the market size projected to reach $12 billion by 2025. Consumers expect recommendations, and their ability to boost KPIs plays a huge factor in their growing popularity. In your copy, speak to the consumer directly to create a personal connection.

Recommendation 78

Recommendation Shipping Costs Consumer Customer Loyalty 78

Bamboo Rose

NOVEMBER 26, 2024

Faced with rapidly changing consumer expectations and new market pressures, staying ahead is more challenging—and more rewarding—than ever! Gartner predicts that by 2025, AI-driven systems will further cut operational costs by 25%, reinforcing AI’s role in boosting efficiency and resilience.

Retail 26

Retail Supplies Webinar Operations 26

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. billion in 2025, accounting for 9.6% from 2019 to 2020. It grew to $73.16 of total e-commerce sales.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

365 Retail

AUGUST 5, 2024

The summer of sport is well and truly here, with the Olympic and Paralympic games just started in Paris as well as the 2024-2025 Premier League season still ahead of us. By offering valuable insights alongside entertainment, retailers can position themselves as knowledgeable and trustworthy sources in the eyes of their customers.

Games 52

Games Customer Loyalty Events Technology 52

iVend

JULY 8, 2021

Upside-down retail – In a report based on its recent research, Unibail-Rodamco-Westfield refers to ‘upside-down’ retail , where brick and mortar stores dedicate more floor space customer experiences than products. Westfield was predicting the ‘tipping point’ as 2025, but have now revised that view, seeing it coming as early as 2022.

Customer Experience 98

Customer Experience Customer Social Media Retail 98

FastSpring

DECEMBER 18, 2020

According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. Otherwise, you risk putting your potential customers into what Harvard Business Review (HBR) calls “analysis paralysis.” Increasing customer loyalty by taking care of problems and questions through a dedicated customer service team.

B2B 148

B2B eCommerce Payment Services SEO 148

365 Retail

MARCH 27, 2024

Mobile commerce is an essential part of today’s digital economy as consumers are increasingly using smartphones and tablets to discover new products. And M-commerce retail sales are set to exceed £100 billion in 2025. As of Q4 2023, over half of global website traffic originates from mobile devices.

Mobile 57

Mobile Omnichannel Order Fulfillment Customer Experience 57

ROI Revolution

JUNE 27, 2019

The average age of employees at Silicon Valley’s tech giants is 30, and the majority of Americans will have a younger boss by 2025 (compared to under 40% today). According to Brendan Witcher, Vice President & Principal Analyst at Forrester it’s improving the digital customer experience. Not so fast, though.

SEO 84

SEO Customer Loyalty Technology Customer Experience 84

365 Retail

FEBRUARY 18, 2022

British consumers have learned that subscription boxes have the capacity to meet a very human need to have something scheduled that they can look forward to. And it’s not only new, direct-to-consumer companies that are driving the subscription economy’s growth. billion by 2025. since this past July, and is now valued at £323m.

Subscription 52

Subscription Gifts Beauty and Health Payment Services 52

ROI Revolution

AUGUST 9, 2022

Between 2021 and 2025, merchant losses from online payments fraud are set to exceed $206 billion. One effective strategy to prevent fraud is to join forces with a fraud detection partner to continuously assess risk and establish trust across the customer journey – from account creation and login to payment. to reach $236 billion!

eCommerce 78

eCommerce Payment Services Merchant Services Payments 78

365 Retail

DECEMBER 2, 2022

Today, the global FinTech industry is valued at over $310 billion, and this figure is expected to reach more than $600 billion by 2025. There’s now a clear link between the FinTech industry and retail, with payments being an important part of customer service. Buy Now Pay Later.

Payment Services 52

Payment Services Financial Services Retail Banking 52

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 27, 2024

Benefits of Omnichannel Retailing Adopting an omnichannel retail strategy offers several key advantages: Improved Customer Experience – Customers enjoy a cohesive shopping journey with consistent branding, information, and support across channels. For instance, IoT sensors can notify customers of real-time product availability.

Omnichannel 52

Omnichannel Payment Services Customer Multichannel 52