Retail TouchPoints

OCTOBER 21, 2024

“An omnichannel approach to Bed Bath & Beyond is quintessential to its success,” said Marcus Lemonis, Executive Chairman of Beyond in a statement. New markets outside of Kirkland’s current footprint will be considered, as will store conversions. of Kirkland’s incremental growth in ecommerce revenue.

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Retail TouchPoints

FEBRUARY 5, 2025

One of Sephoras most notable findings from the data-gathering process was that most consumers didnt like having their makeup done in most Beauty Studios, largely because they were stationed in the front window of stores. The beauty retailer will use these insights to determine which adjustments need to be made for specific formats.

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365 Retail

DECEMBER 24, 2024

The retail industry is approaching 2025 with significant momentum and a dynamic landscape shaped by notable developments over the past year. In 2024, the sector navigated a period of change driven by shifting consumer expectations, economic pressures, and evolving workplace dynamics.

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ESW

FEBRUARY 18, 2025

Weve crunched the numbers, and here’s what we see coming for 2025 retail and ecommerce trends. The state of retail in 2025 Retail is a booming market, projected to reach $28 trillion by 2028. While physical stores still account for most of consumer spending, ecommerce continues to grow steadily.

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Retail TouchPoints

MARCH 3, 2023

Changing consumer behavior also has led to the tech retailer to reduce its overall head count by approximately 25,000 people, or 20% of its workforce, over the past three years.

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Retail TouchPoints

MARCH 7, 2025

The deal is expected to close by Q4 of the 2025 fiscal year. After the acquisition, WBA will continue to operate under Walgreens, Boots and its portfolio of consumer brands. The agreement is subject to customary closing conditions, including receiving required regulatory approvals and final buy-in from WBA shareholders.

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Retail TouchPoints

MARCH 11, 2021

Buoyed by a return to growth in Q4 2020, Adidas has unveiled a new growth strategy that will transform the company into a direct-to-consumer-led business with an emphasis on sustainability. For its part, Adidas expects that DTC will account for half of total net sales and generate more than 80% of targeted topline growth by 2025.

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Retail TouchPoints

MARCH 26, 2025

Douglas Palladini, former Global Brand President of Vans , will take the top leadership spot, as well as a board seat, starting April 3, 2025. In January 2025 , former CEO Michael Casey announced his retirement after spending 15 years in the leadership role. billion in less than six years.

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Retail TouchPoints

NOVEMBER 13, 2023

Brooklinen was a direct-to-consumer darling that promised consumers high-quality sheets at great prices. By eliminating supply chain complexities and “cutting out the middlemen,” Brooklinen was able to streamline the product development journey and fully immerse consumers in the ethos and values of the brand.

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Retail TouchPoints

DECEMBER 6, 2024

The company also is unveiling new artwork, fonts, colors, prints and fabrics based on consumer insights and trends. Allison Peterson: Our strategy began with the insight that Gen Z consumers, who weve been talking about for a long time, are now beginning their parenting journeys.

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lateshipment

MARCH 15, 2025

56% of customers say theyre disappointed with their post-purchase experience, with Accenture reporting that only 17% of consumers feel businesses actually care about what happens after they buy. This, in turn, leads to repeated WISMO inquiries that consume all of your support reps time.

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Retail TouchPoints

OCTOBER 13, 2023

Netflix is reportedly planning to open permanent brick-and-mortar stores, beginning in 2025 with two in the U.S. followed by a global rollout, according to Bloomberg. The stores will have rotating installations, including ticketed shows inspired by popular series, and restaurants featuring food from its unscripted shows.

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Retail TouchPoints

MARCH 19, 2025

Pop-up stores also can put down roots as a permanent retail location, as Revolve Group did in January 2025 following its successful pop-up at LAs The Grove. 8, 2025 in New Orleans, to products in this case the retailers National Football League-licensed apparel collection.

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Retail TouchPoints

OCTOBER 21, 2024

Now, as the company’s 15th birthday nears, Hyman has unveiled her plans to “reinvigorate” the business heading into 2025 and beyond. ” Aligning with the Demands of Today’s Consumers “Some of the language that I continue to hear when I go to many of [my go-to-market appointments] are things like, ‘What will our adjacencies be?’”

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Retail TouchPoints

OCTOBER 31, 2024

Launched in 2003, Revolve Group connects a community of consumers and global fashion influencers with more than 1,000 emerging, established and owned brands. 4, 2025, the retailer will host a holiday shop at The Grove shopping center. Revolve Group also is readying a new real-world experience for its brands in Los Angeles. 14 to Jan.

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RETAIL MANAGEMENT SOFTWARE

FEBRUARY 28, 2025

Here are five critical retail technology trends that will drive innovation in 2025: 1. Consumers expect quick deliveries and seamless experiences, whether shopping online or in-store. Omnichannel Order Fulfillment allows retailers to fulfill customer orders from multiple touchpoints, ensuring speed and accuracy.

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Retail TouchPoints

JANUARY 4, 2023

While consumers enjoy the benefits of shopping online, they often find the experience uninspiring and lacking a certain je ne sais quoi that accompanies shopping at their favorite stores in person. Ecommerce sites can now highlight products in new and interactive ways that make the discovery process more fun for consumers.

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eCommerce Omnichannel Comparison Shopping Recommendation 302

Retail TouchPoints

OCTOBER 16, 2024

Ulta Anticipates Growth to Pick Up in 2025, 2026 The retailer also has maintained its guidance for fiscal 2024, which ends Feb. 3, 2025, with an anticipated $11 billion to $11.2 billion in net sales for the year. In the long term, Ulta is targeting 4% to 6% net sales growth in 2026 and beyond.

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365 Retail

APRIL 8, 2025

Consumers now expect personalised experiences, gamification, and real value in exchange for their loyalty. As we move through 2025, retailers must rethink their strategies and implement innovative approaches to ensure customers keep coming back.

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Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. According to WalletHub, the top five most popular gift cards among American consumers (in descending order) are: Amazon; Visa; Walmart; Target; and Starbucks.

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Retail TouchPoints

APRIL 9, 2025

it found that consumers were about a year or two behind the trend cycles in Australia, which gave Princess Polly the perfect edge to not just predict but lead in key fashion trends. But our omnichannel presence now gives us a lot of credibility. When the retailer first launched in the U.S., Key markets include Miami; Glendale, Calif.;

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Fashion Social Media Omnichannel Accessories 147

Retail TouchPoints

JULY 7, 2022

Grove Collaborative is further boosting the omnichannel presence of Grove Co., s substantial retail expansion is a testament to the evolving consumer products landscape, where consumers are demanding more sustainable options, and to the strong results we’ve had over the past year.”. We are excited to bring Grove Co.’s

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Retail TouchPoints

DECEMBER 7, 2021

Direct-to-consumer (DTC) brands have a unique advantage in that they own the entire customer experience — and perhaps most important, all the data that is generated along with it. You can consume a video on social media, or ask your favorite influencer a question live, and be able to press a button to buy it instantly.”

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Consumer Channel eCommerce Customer Experience 259

iVend

APRIL 2, 2025

Omnichannel Integration Your customers no longer differentiate between shopping online and in-store and often want to use a blend of channels within the one transaction such as ordering online and collecting in the store (click and collect), buying online and returning in the store (BORIS) or ordering in-store for home delivery.

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Retail TouchPoints

FEBRUARY 7, 2023

Higher-income consumers are less impacted by inflation and, while aware of higher food, home and transportation costs, still have the funds to drive luxury sales and luxury growth,” said Marie Driscoll, Managing Director, Luxury and Retail at Coresight Research in an interview with Retail TouchPoints.

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Retail TouchPoints

MARCH 25, 2025

For Hy-Vee RedMedia advertisers, the Carrot Ads capabilities will be available later in 2025. The expansion, which will begin in April 2025, allows advertisers to reach consumers at key points in the shopper journey. More details below.)

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Fulfillment eCommerce Operations Customer 147

Retail TouchPoints

MARCH 4, 2024

Gen Alpha is poised to reach 2 billion people by 2025, making it the largest generation in history, according to Matt Smith, Trends Manager at GWI. Takeaway 1: Harness the Power of Play Gen Alpha consumers are 2X more likely to see gaming as a form of self-expression than Gen Zs, according to research from Razorfish.

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Retail TouchPoints

JUNE 3, 2022

Today’s landscape is vastly different because consumers demand a more curated experience wherever and whenever they shop. Accenture estimates that the social ecommerce opportunity will nearly triple by 2025 to reach a whopping $1.2 Consumers discover products through in-feed ads, livestream video feeds, influencer posts and more.

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Social Media Consumer Electronics eCommerce Electronics 297

Retail TouchPoints

JULY 29, 2021

We are thrilled to be taking the reins of the world’s leading toy brand at a time when the category is up 16% and consumer demand for toys is at an all-time high. It credited strategic investments, such as those that went into developing an omnichannel retail ecosystem. So now what about the ecommerce part of the omnichannel equation?

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Toys eCommerce Omnichannel Gifts 306

Retail TouchPoints

AUGUST 15, 2024

One of the things we learned from a recent customer segmentation study is that we have a very active consumer who is seeking solutions that are pleasing for the entire family,” explained Annie Streit, Chief Commercial Officer of Daily Harvest, in an interview with Retail TouchPoints. Retail trial is very low risk.

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Retail Consumer Omnichannel Channel 263

365 Retail

MARCH 27, 2025

As the retail industry braces for another year of rapid innovation and transformation, the Retail Technology Show (RTS) 2025 returns as a key fixture in the sectors calendar. Here are five standout reasons why RTS 2025 should be firmly in your diary. Hell be joined on stage by Customer Whisperer, Kate Hardcastle MBE.

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Technology Retail Payment Services Events 57

Retail TouchPoints

AUGUST 12, 2024

The direct-to-consumer (DTC) brand landscape continues to evolve, with the gap between winners and losers widening. The earnings results for Allbirds and Warby Parker paint an especially strong picture, considering how both brands have worked to become true omnichannel (and public) organizations. year over year to $188.2

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Shipping Costs Omnichannel Improvements Customer Experience 275

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 17 from 12 to 12:30 p.m. Join the discussion on Nov.

Merchant Services 342

Merchant Services Cryptocurrencies Payments Payment Services 342

ROI Revolution

MAY 6, 2021

To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. An omnichannel approach can be a big revenue driver. An omnichannel approach isn’t new. Let’s dive in and explore the top omnichannel trends for 2021.

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Omnichannel Merchant Services Social Media Payment Services 135

Retail TouchPoints

MARCH 1, 2024

Best Buy will leverage its membership-based loyalty program to sharpen personalization efforts for its 2025 fiscal year, which began Jan. Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025.

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POS Omnichannel Mobile Improvements 278

Retail TouchPoints

NOVEMBER 25, 2024

Now, Bogg Founder and CEO Kim Vaccarella is bringing the bag to even more consumers thanks to a new partnership with Target. In an interview with Retail TouchPoints , Vaccarella shared how she started and shaped the Bogg business into what it is today, and what is in the pipeline for 2025 and beyond.

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Retail TouchPoints

JULY 12, 2022

Walmart is also on that list, but it stands out because Walmart has the ability to introduce the power of AR to more consumers than almost any other retailer given its massive global reach. What’s more, while most users today still see AR as a “toy,” the study found that 76% of consumers want AR tools they can use in their everyday lives.

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