Retail TouchPoints

NOVEMBER 28, 2024

Payments technology is central to the shopping experience. Innovations like biometrics and tap-to-pay have transformed how, when and where consumers shop. How can retailers update their payments systems to meet rapidly changing consumer behavior during peak demand? Ecommerce offers convenience, variety and competitive deals.

Payment Services 298

Payment Services Payments Merchant Services Omnichannel 298

Retail TouchPoints

JANUARY 2, 2025

The Retail TouchPoints editors have identified 10 of the most-read news stories this past year many of which exemplify key trends that will continue to resonate throughout 2025. The brand also has been dealing with the repercussions of its efforts to beef up its direct-to-consumer (DTC) channel. consumers wallet.

Retail 278

Retail Payments Payment Services Supplies 278

365 Retail

DECEMBER 4, 2024

Artificial Intelligence (AI) is the top technology UK retail leaders feel will unlock and accelerate growth for their businesses in 2025, according to the latest research from the Retail Technology Show (RTS), the leading event that connects Europe’s most forward-thinking retailers and leading tech innovators.

Technology 64

Technology Retail Events eCommerce 64

Retail TouchPoints

DECEMBER 3, 2024

We seek to create a customer experience inside our locations where you can touch, feel and smell the products, where there are experiences from a sensory perspective that excite consumers. In 2025 we’ll be spending a lot of our energy and capital upgrading our digital stack, both the front-end website and backend technology.

POS 286

POS Gifts Operations Arts 286

Retail TouchPoints

JANUARY 25, 2021

Businesses across sectors are turning to voice technologies in response to COVID-19 health and safety concerns. These concerns are fueling consumer expectations for more contactless experiences everywhere they go, including the retail environment. billion by 2025, growing at a compound annual growth rate of 19.63% from 2017 to 2025.

Technology 217

Technology Consumer Retail Other 217

Retail TouchPoints

OCTOBER 21, 2024

Beyond also will support Kirkland’s digital transformation through improvements in its ecommerce technology. If the deal is approved by shareholders, Beyond also will purchase an additional $8 million of Kirkland’s common stock at the same price. of Kirkland’s incremental growth in ecommerce revenue.

Operations 264

Operations Financial Services Arts eCommerce Technology 264

Retail TouchPoints

MARCH 14, 2025

The emergence of AI-powered platforms has ignited a profound shift in how we interact with technology and the trajectory of the search landscape. Consumer Behavior is ChangingIntent is Not For two decades, Google has shaped the way we search. Weve come to expect brands to meet us where we are with the products and answers we want.

Retail 179

Retail Customer Experience Technology SEO 179

Forrester eCommerce

OCTOBER 24, 2024

As retailers brace for a challenging 2025, technology will play a crucial role in offsetting the impact of waning consumer demand on their business.

Retail 221

Retail Technology Consumer 221

ESW

FEBRUARY 18, 2025

Weve crunched the numbers, and here’s what we see coming for 2025 retail and ecommerce trends. The state of retail in 2025 Retail is a booming market, projected to reach $28 trillion by 2028. While physical stores still account for most of consumer spending, ecommerce continues to grow steadily.

eCommerce 78

eCommerce Payment Services Payments Retail 78

Retail TouchPoints

NOVEMBER 4, 2024

Reju, which is owned by Technip Energies and relies on technology that originated with IBM research, is developing an infrastructure to take textile waste and regenerate it at scale, starting with polyester. Among the products that are not reused, less than 1% are recycled globally today.

Clothing 277

Clothing Supplies Technology Marketing 277

Retail TouchPoints

MARCH 5, 2025

Our strategy is all about creating todays Tarzhay , offering everyday discovery and delight for millions of families and ensuring Target is a consumer favorite for years to come. Target also plans to modernize its core inventory management system with AI-powered technology designed to improve reliability and reduce out-of-stocks.

Food and Beverages 179

Food and Beverages Clothing Supplies Toys 179

Retail TouchPoints

JULY 29, 2024

Indianapolis, Phoenix and cities across New Hampshire, Rhode Island, Massachusetts and Connecticut — with the rollout scheduled to continue nationwide into 2025. The program is already live at stores in more than 16 markets — including Houston, Dallas, Philadelphia, Washington D.C.,

Technology 283

Technology Consumer Goods Supplies Improvements 283

365 Retail

DECEMBER 24, 2024

The retail industry is approaching 2025 with significant momentum and a dynamic landscape shaped by notable developments over the past year. In 2024, the sector navigated a period of change driven by shifting consumer expectations, economic pressures, and evolving workplace dynamics.

eCommerce 64

eCommerce Retail Omnichannel Technology 64

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 28, 2025

Retailers are moving faster than ever to adopt technology that drives business success. Whether its improving customer experiences or optimizing supply chains, staying on top of retail technology trends is essential for remaining competitive. Here are five critical retail technology trends that will drive innovation in 2025: 1.

Technology 52

Technology Payment Services Retail Order Fulfillment 52

Retail TouchPoints

SEPTEMBER 11, 2023

According to the Forrester survey , 55% of brands say winning foot traffic will be a top challenge, while a McKinsey report found that more consumers switched brands in 2022 compared to the previous two years. Customers expect technology to work consistently, and if it doesn’t, it can lead to a frustrating experience.

Technology 264

Technology Point of Sale Customer Experience Customer Loyalty 264

Retail TouchPoints

SEPTEMBER 16, 2021

For consumers, creators and retailers alike, sifting through the ever-changing array of functionalities across platforms is still fraught with misfires, miscommunications and mistrust. There’s no time to waste, because consumers are already there. eMarketer predicts that figure will double by 2023 and reach nearly $80 billion by 2025.

Consumer 312

Consumer Social Media Retail Multi-channel 312

Retail TouchPoints

OCTOBER 21, 2024

Now, as the company’s 15th birthday nears, Hyman has unveiled her plans to “reinvigorate” the business heading into 2025 and beyond. ” Aligning with the Demands of Today’s Consumers “Some of the language that I continue to hear when I go to many of [my go-to-market appointments] are things like, ‘What will our adjacencies be?’”

Consumer 264

Consumer Fashion Shipping Costs Clothing 264

365 Retail

MARCH 27, 2025

As the retail industry braces for another year of rapid innovation and transformation, the Retail Technology Show (RTS) 2025 returns as a key fixture in the sectors calendar. Here are five standout reasons why RTS 2025 should be firmly in your diary.

Technology 59

Technology Retail Payment Services Events 59

Retail TouchPoints

MAY 9, 2022

The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy.

Consumer 289

Consumer Fulfillment Order Fulfillment Shipping 289

Retail TouchPoints

MARCH 26, 2025

The question becomes, how do we use technology to help us enable real localization? Which is why localization at the scale that CVS aspires to requires technology in addition to the savvy of local merchants. That information can be used to inform our seasonal assortments; the consumer psychology starts to really come into play.

Beauty and Health 225

Beauty and Health Sporting Goods Technology Retail 225

lateshipment

FEBRUARY 1, 2025

But here’s the kicker: 92% of consumers say they’d buy again if the return process is easy. Top 10 Returns Management Software Providers Heres a look at the top e-commerce returns management software providers that you should consider in 2025: 1. That’s a lot of virtual boomerangs making their way back to retailers.

Management 130

Management Shipping Costs eCommerce eCommerce Platforms 130

365 Retail

MARCH 26, 2025

Four global technology leaders – LED Studio , Aura Futures, Advertima and NowSignage – are coming together at the Retail Technology Show 2025 to showcase the next evolution of in-store Retail Media Networks.

Technology 52

Technology Retail Events Customer Experience 52

365 Retail

MARCH 29, 2025

Email marketing has been a cornerstone of digital marketing strategies for years, but in 2025, it is playing an even more crucial role in the retail industry. As consumer expectations evolve, businesses must leverage email marketing to deliver personalized and data-driven experiences that foster long-term relationships.

Marketing 59

Marketing Retail Mobile Recommendation 59

Dynamic Action

DECEMBER 9, 2024

Summary As stated by BOF, retailers must use data-driven strategies to navigate economic uncertainty and changing customer values in 2025. Introduction Economic turbulence, geopolitical challenges, and shifting customer values will define 2025, according to The Business of Fashion (BOF) State of Fashion 2025 report.

Retail 62

Retail Fashion Customer Data Technology 62

Retail TouchPoints

MARCH 25, 2025

This new integration will give Hy-Vee RedMedia access both to Instacarts ad technology and its CPG advertising ecosystem, which delivers advertiser demand from more than 7,000 brands. For Hy-Vee RedMedia advertisers, the Carrot Ads capabilities will be available later in 2025. More details below.)

Fulfillment 147

Fulfillment eCommerce Operations Customer 147

Retail TouchPoints

OCTOBER 8, 2024

Consumers have been conditioned to expect the easy, self-service experience of online shopping, regardless of product or platform. This is because many consumer products sold online are typically less complex and expensive than B2B products. Still, consumer conditioning seeps into the B2B experience.

B2B 264

B2B eCommerce Platforms eCommerce B2C 264

ChannelSale

JANUARY 13, 2025

The forecasts said this figure would reach $8 trillion by 2026 impelled by technological changes, changing buyers’ behavior, and innovative sale strategies. What’s in Store for 2025? As the year 2025 unfolds, several transformational trends are about to sweep the e-commerce sector.

eCommerce 59

eCommerce Payment Services Social Media eCommerce Marketing 59

Retail TouchPoints

SEPTEMBER 24, 2024

Through the remainder of 2024 and into 2025, Kay Jewelers plans to enhance its retail store design and customer experience. The company’s rebranding, which is being kicked off with a new creative campaign this month, is designed to invite the next generation of consumers to celebrate their relationships in “personal, playful and vibrant ways.”

Jewelry 289

Jewelry Customer Customer Experience Operations 289

UpSellIt

MARCH 26, 2025

The consumer electronics category quite literally powers a wide variety of sectors, from communication and entertainment, to education, healthcare, and security. And not only is the consumer electronics category spanning outward, but it is also growing upwards as well.

Consumer Electronics 78

Consumer Electronics Electronics Consumer Shipping Costs 78

365 Retail

MARCH 10, 2025

Adam Jay, CEO of fashion resale platform Vinted, has once again been named as the top retail innovator in the 2025 Retail Disruptors & Innovators report, released today by Retail Insider in partnership with the Retail Technology Show (RTS), the flagship event that connects retails changemakers with leading tech providers.

Retail 64

Retail Fashion Clothing Events 64

Retail TouchPoints

OCTOBER 8, 2024

Department store retailer Belk has debuted the Belk Media Network using technology from Criteo , offering brands and agencies access to its audience of high-earning, predominantly women shoppers via ads on its owned-and-operated properties. Belk, which operates nearly 300 stores across the Southeast U.S.,

Department Stores 263

Department Stores Retail Operations Technology 263

365 Retail

FEBRUARY 12, 2025

As Valentine’s Day approaches, retailers have a last-minute opportunity to capture consumer interest, with Google Search trends revealing how shoppers are planning for the occasion. Searches for “Valentines outfit” have increased 37%, reinforcing consumer interest in styling for the occasion.

Gifts 64

Gifts Consumer Consumer Goods Fashion 64

Retail TouchPoints

SEPTEMBER 29, 2022

There are signs of a disconnect between consumers and retailers when it comes to sustainability. A recent report has found that two-thirds of consumers are willing to pay more for sustainable products than retailers expect — and reveals that consumer preference for recommerce models is also being underserved. A Starting Point.

Retail 362

Retail Fashion Supplies Apparel 362

Mi9

JANUARY 30, 2025

NRF 2025 Show Recap NRF 2025 brought together thousands of retail and consumer brands in an inspiring environment where leaders shared insights, challenges, and strategies for the year ahead. From unifying commerce channels to adopting cutting-edge technology, Mi9 empowers retailers to thrive in a competitive landscape.

POS 52

POS Point of Sale Customer Loyalty Operations 52

Retail TouchPoints

FEBRUARY 12, 2021

Ahold Delhaize’s proprietary research found that 43% of consumers feel sustainability is “extremely important,” up from 28% of consumers pre-pandemic. Food — and how consumers shop for it — has far-reaching impact. Research shows strong support for eco-friendly product options. Healthier Choices. Greater Transparency.

Supplies 252

Supplies Operations Consumer Technology 252

ChannelSale

JANUARY 26, 2025

As we approach 2025, the digital marketplace is evolving at an unparalleled pace. Whether you’re an established business or a new entrepreneur, staying on top of trends, adopting new technologies, and meeting customer expectations are essential for future-proofing your business operations.

Merchant Services 59

Merchant Services eCommerce Order Fulfillment Shipping Costs 59

365 Retail

MARCH 19, 2025

The e-commerce sector has seen major technological changes and dramatic growth over the last half-decade. Despite an economic downturn and evolving consumer behaviour, there are still plenty of opportunities for online retailers to stand out from the crowd and expand into new markets. Overall, consumers are becoming more cautious.

Payment Services 59

Payment Services eCommerce Banking Small Business Retail 59