Retail TouchPoints

AUGUST 12, 2024

The earnings results for Allbirds and Warby Parker paint an especially strong picture, considering how both brands have worked to become true omnichannel (and public) organizations. The direct-to-consumer (DTC) brand landscape continues to evolve, with the gap between winners and losers widening. year over year to $188.2

Shipping Costs 275

Shipping Costs Omnichannel Improvements Customer Experience 275

Retail TouchPoints

MAY 18, 2022

Retailers are responding to new expectations for customer experiences and growing demand for ecommerce, but how are they keeping pace with evolving consumer expectations? As shoppers return to storefronts, they now incorporate a wider blend of online and offline shopping experiences. 75% of U.S. CX Stakes Are Higher.

Retail 264

Retail Customer Experience Omnichannel Channel 264

Retail TouchPoints

MARCH 1, 2024

Best Buy will leverage its membership-based loyalty program to sharpen personalization efforts for its 2025 fiscal year, which began Jan. Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025.

POS 278

POS Omnichannel Mobile Improvements 278

Retail TouchPoints

JUNE 3, 2022

Accenture estimates that the social ecommerce opportunity will nearly triple by 2025 to reach a whopping $1.2 social commerce will more than double, reaching $99 billion by 2025, with the biggest opportunities in industries like home décor, apparel and consumer electronics. In the U.S.,

Social Media 297

Social Media Consumer Electronics Electronics Channel 297

Retail TouchPoints

MARCH 7, 2022

Key to Kohl’s transformation strategy will be an enhancement of the retailer’s omnichannel reach, both through expansion of its store portfolio and continued efforts to build its digital business. Kohl’s plans to enhance its data science capabilities in an effort to engage with customers more efficiently and provide greater relevance.

Omnichannel 299

Omnichannel Outdoor Operations eCommerce 299

Retail TouchPoints

JUNE 25, 2024

In early 2025, Foot Locker also plans to add “Store Mode” to the app, enabling customers to scan SKUs in-store to check availability, including different sizes. Aligned with our Lace Up plan , we believe this initiative strengthens our customer relationships and cements Foot Locker’s position as a leading omnichannel retailer.”

Mobile 258

Mobile Gifts Omnichannel Shipping 258

Retail TouchPoints

NOVEMBER 7, 2024

In 2025, the ROI on performance marketing will be heavily impacted by how well we built the brand this year, so we’d better know how that’s going. As a result, marketers have a tighter timeline to generate demand and drive conversions, especially since there are only 47 days until Christmas.

Marketing 278

Marketing Social Media Consumer Events 278

Retail TouchPoints

JANUARY 2, 2023

The weakest links in supply chains are mostly targeted by the attackers, with irreparable impact on business performance and customer experience for the retailers. Fetching useful insights from customer data. Taking the right technological path to deliver a superior customer experience.

Supplies 317

Supplies Retail Technology Omnichannel 317

ROI Revolution

MAY 6, 2021

To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. An omnichannel approach can be a big revenue driver. An omnichannel approach isn’t new. Closing the Gap Between Online and Offline Experiences.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Retail TouchPoints

NOVEMBER 17, 2023

Additionally, Hyundai has selected AWS as its cloud provider, paving the way for the inclusion of advanced voice-activated Alexa functionalities in next-generation Hyundai vehicles in 2025. The automaker’s multiyear agreement to use AWS as its preferred cloud provider will allow it to migrate current on-premises applications to the cloud.

Customer Experience 269

Customer Experience Supplies Payment Services Mobile 269

Retail TouchPoints

DECEMBER 13, 2024

expansion in 2025. We are incredibly proud of the growth weve achieved this year and excited for whats to come in 2025 and beyond. Primark plans to put even more time and money into its U.S. The apparel and accessories retailer has signed five new leases for stores throughout the Southern and Midwest U.S.,

Accessories 221

Accessories Apparel Retail Customer Experience 221

iVend

JULY 10, 2023

Currently 18% of all shopping is ecommerce*, and this is forecast to increase to almost 25% by 2025*. trillion** by 2025. Omnichannel integration Omnichannel integration is the key to retail success. In other words, offering an omnichannel experience. The global ecommerce market in 2023 is worth $5.5

Omnichannel 97

Omnichannel POS Magento Shopify 97

iVend

JULY 10, 2023

Currently 18% of all shopping is ecommerce*, and this is forecast to increase to almost 25% by 2025*. trillion** by 2025. Omnichannel integration Omnichannel integration is the key to retail success. In other words, offering an omnichannel experience. The global ecommerce market in 2023 is worth $5.5

Omnichannel 98

Omnichannel eCommerce POS Magento 98

Retail TouchPoints

DECEMBER 18, 2020

The company amended its asset-based credit facility to increase availability to $155 million due in 2025, led by Bank of America. The new capital structure will allow rue21 to accelerate strategic growth initiatives, including omnichannel enhancements to create more engaging customer experiences, according to a release from the retailer.

Specialty Retailers 178

Specialty Retailers Banking Omnichannel Operations 178

Retail TouchPoints

FEBRUARY 7, 2023

Despite these hardships, experts expect a rebound in local and international spending. “China is on track to become the world’s largest personal luxury market by 2025,” said Mei Chen, Director of Fashion and Luxury North America, UK and Northern Europe – Globalization Business, Alibaba Group, in an interview with Retail TouchPoints.

Payments 290

Payments Omnichannel Payment Services Consumer 290

Retail TouchPoints

AUGUST 15, 2024

But this is just one piece of Daily Harvest’s much longer pipeline for growth as it transforms from direct-to-consumer (DTC) upstart to an omnichannel household brand. RTP: After all the big moves the company has made 2024, what’s in the pipeline for 2025? We haven’t had the capability to do that on our own site before.

Retail 263

Retail Consumer Omnichannel Channel 263

Retail TouchPoints

JULY 12, 2022

Looking at the customer pain points and shopping behavior over time helps us make sure the solutions we deploy provide a fast and personalized way for them to engage with us.”. How AR is Changing the Commerce Experience.

Apparel 364

Apparel eCommerce Toys Omnichannel 364

ROI Revolution

MAY 20, 2021

For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. Director, GM of Omnichannel at BigCommerce. But the reassuring strength of an omnichannel sales approach is that it’s a risk mitigation strategy at its core. Claim your copy!

Omnichannel 109

Omnichannel Payment Services Social Media BigCommerce 109

Retail TouchPoints

FEBRUARY 27, 2024

However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. ” Similar to Sephora, Boisson is leaning heavily into education and discovery across its omnichannel platform.

Food and Beverages 264

Food and Beverages Fulfillment Omnichannel Specialty Retailers 264

Retail TouchPoints

NOVEMBER 6, 2024

To date, nearly 100 Save A Lot stores have rolled out 400 digital screens, and RFMN plans to nearly double the number of Digital Window signs in stores by Q1 2025. RFMN is a retail media and ad tech company that specializes in providing solutions to independent grocers, mid- to large-scale chain supermarkets and convenience stores.

Retail 278

Retail Events Operations Management 278

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. billion in 2025, accounting for 9.6% from 2019 to 2020. It grew to $73.16 of total e-commerce sales.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Retail TouchPoints

NOVEMBER 11, 2021

Shopping malls face an uncertain future, but an omnichannel-focused revamp can enhance convenience and generate consumer enthusiasm. With global marketplace sales projected to top $5 trillion by 2025, the opportunity to reach consumers via these platforms is becoming hard for retailers to ignore. 17 from 12 to 12:30 p.m.

Merchant Services 342

Merchant Services Cryptocurrencies Payments Payment Services 342

365 Retail

DECEMBER 10, 2024

Chairman of Marks and Spencer (M&S), Archie Norman, is confirmed to headline at the 2025 Retail Technology Show (RTS), the leading event that connects Europes most forward-thinking retailers and leading tech innovators. 365 Retail is a proud media partner of the Retail Technology Show.

Technology 64

Technology Retail Events Omnichannel 64

Retail TouchPoints

JULY 22, 2021

million by 2025, up from $431.6 At the end of the day, only one certainty remains; the retail industry needs to keep improving its customer experience to stay in the game. . With the adoption of e-commerce on the rise, brick and mortar retail businesses face increased risks of having to shut down.

eCommerce 306

eCommerce Retail Payment Services Social Media 306

Retail TouchPoints

DECEMBER 6, 2024

It is projected that nearly two-thirds of expecting and new parents will be Gen Z by 2025. Around 18 months ago, we began to implement a refreshed approach to trend-forward products, a reimagined retail experience and new creative marketing that underscores what its like to be a modern parent.

Apparel 288

Apparel Fashion Social Media Clothing 288

365 Retail

MAY 16, 2024

Currys , the omnichannel retailer of technology products and services, is continuing to invest in its stores, with plans to transform 65 locations across the UK and Ireland. The refit aims to better cater to customer tech needs and improve the overall shopping experience. This comprehensive revamp will continue throughout 2025.

Customer Experience 64

Customer Experience Improvements Customer Omnichannel 64

Retail TouchPoints

NOVEMBER 3, 2023

We will become truly global as we create the surround-sound of omnichannel strategies in the 86 markets where we sell Starbucks coffee.” Pump #2) Reinvigorating Partner Culture By the end of fiscal 2025, Starbucks expects to double hourly income compared to fiscal 2020 in the U.S. through more hours and higher wages.

Technology 278

Technology Omnichannel Operations Marketing 278

Retail TouchPoints

DECEMBER 7, 2021

Direct-to-consumer (DTC) brands have a unique advantage in that they own the entire customer experience — and perhaps most important, all the data that is generated along with it. Globally, this industry is projected to reach $5 trillion in sales by 2025 as players large and small get their footing.

Consumer 259

Consumer Channel eCommerce Customer Experience 259

RetailMinded

JULY 30, 2024

IoT cloud solutions are revolutionizing the retail industry, making it more efficient and customer-focused. As we look to 2025, these technologies are set to play an even bigger role. Omnichannel Retailing By 2025, retailers will seamlessly blend online and offline experiences to meet customer expectations.

Payment Services 59

Payment Services eCommerce Retail Supplies 59

Retail TouchPoints

SEPTEMBER 29, 2022

New research from Snap and Ipsos predicts that by 2025, nearly 75% of the global population and almost all people who use social/communication apps will be frequent AR users. Retail is omnichannel, and AR is emerging as a new branch of ecommerce,” said Silverstein.

Social Media 297

Social Media Consumer Technology Events 297

GetElastic

NOVEMBER 9, 2021

Let’s take a quick look at some of the survey’s key statistical findings: By 2025, 75% of B2B manufacturers will sell to their customers directly via digital commerce. Significant shifts occurred in the presence of digital commerce platforms, but also a turn towards B2B initiatives versus what has been historically B2C led.

B2C 146

B2C B2B Customer Retention Subscription 146

Retail TouchPoints

DECEMBER 4, 2023

We are committed to procuring 100% renewable electricity in our stores, offices and fulfillment centers by 2025. At Tapestry we are dedicated to lasting, sustainable change, consistently analyzing our environmental footprint across emissions, water use and waste, and renewable energy adoption across our operations. labor market is very tight.

Fulfillment 264

Fulfillment Jewelry Operations Technology 264

Sailthru

SEPTEMBER 13, 2018

McKinsey projects that ecommerce will make up 19% of the luxury market by 2025 , up from 8% in 2016. By giving her regular sales associates access to that intelligence you make the experience better for her. Clienteling is much more powerful if it’s as omnichannel as a brand’s marketing, rather than simply executed at the store level.

Customer Experience 68

Customer Experience Customer Retail Books 68

Retail TouchPoints

NOVEMBER 25, 2024

In an interview with Retail TouchPoints , Vaccarella shared how she started and shaped the Bogg business into what it is today, and what is in the pipeline for 2025 and beyond. However, this latest expansion has kickstarted a new growth trajectory for the business, which started in 2008.

Social Media 275

Social Media Small Business Retail Sporting Goods Leisure 275

Retail TouchPoints

AUGUST 5, 2024

And while the Paper Store hasn’t yet tied the Promote application into its ecommerce operations, “that’s a project for 2025” when the retailer plans to replatform its site, he added. “Now there’s one tool to do all of our promotions across the field.”

POS 264

POS Shipping Costs Point of Sale Mobile 264

Retail TouchPoints

NOVEMBER 7, 2022

The brand has built an omnichannel selling network that includes: Its DTC website; Retail stores, including one in LA that features a livestreaming studio in the back ; and Tens of thousands of “brand advocates” that sell the brand through their own social and personal networks.

Beauty and Health 264

Beauty and Health Supplies Consumer Social Media 264

Omnisend

MAY 5, 2021

BOPIS works particularly well within an omnichannel strategy , so after choosing the right ecommerce platform to host your store, you can look into a marketing platform that offers advanced omnichannel capabilities. Omnichannel marketing puts customer data front and center to provide an immersive, seamless customer experience.

Shipping Costs 148

Shipping Costs Shipping Omnichannel Fulfillment 148