Remove 2025 Remove Customer Loyalty Remove Technology
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Creating Experiential Campaigns with Cloud-Optional Technology

Retail TouchPoints

As the name implies, experiential retail initiatives aim to turn a transaction into an experience for the customer. The goal is to improve engagement, customer loyalty and the bottom line. Customers expect technology to work consistently, and if it doesn’t, it can lead to a frustrating experience.

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The AI Pricing Debate: Balancing Retail Innovation and Consumer Trust

Retail TouchPoints

This development follows efforts by major brands like Wendy’s and Walmart to implement real-time pricing technologies, raising questions about AI and consumer protection, privacy, and fair practices. The results in both cases demonstrate the potential benefits of AI-driven pricing for customers and retailers alike. through 2028.

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How Retailers Can Use AI to Improve Customer Experience and Build Trust

Retail TouchPoints

Additionally, global ecommerce spending could surpass $7 trillion as early as 2025. With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys. In the U.S.,

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How Subscription Merchants can Prevent Chargebacks on Recurring Payments

Retail TouchPoints

trillion by 2025. Chargebacks occur when funds are withdrawn from a merchant’s account due to a customer dispute. Given the impact chargebacks can have, understanding and preventing them is crucial for maintaining profitability and customer loyalty. There’s no denying that the subscription economy is booming.

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The future is seamless: New report signals a wave of on and offline customer loyalty innovation as brands adapt to the post-covid world

365 Retail

Antavo , the loyalty technology provider has today launched a new report into the state of the loyalty programme market. While 61% of brands invested in the development of their loyalty strategy during the pandemic, more than two thirds (72%) of respondents are now planning a further revamp within the next three years.

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How to Evolve and Personalize in the Digital Marketplace Economy 

Retail TouchPoints

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Global ecommerce sales are projected to exceed $7 trillion by 2025.

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The Future of Retail: Why Attending the Visual Merchandising and Display Show is Essential for Your Business

365 Retail

Offering valuable insights into the latest trends and innovations, the show will take place on the 9th and 10th April 2025 at the Business Design Centre in London, and it’s completely free to attend. The 2025event promises a wealth of new products, technologies, and design concepts that are transforming retail spaces.

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