2025 Customer Retention Omnichannel 
ROI Revolution
MAY 6, 2021
To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. An omnichannel approach can be a big revenue driver. An omnichannel approach isn’t new. Be Ready With Your 2021 Omnichannel Strategy.
GetElastic
NOVEMBER 9, 2021
Let’s take a quick look at some of the survey’s key statistical findings: By 2025, 75% of B2B manufacturers will sell to their customers directly via digital commerce. By 2023, 75% of organizations selling directly to consumers will offer subscription services, but only 20% will succeed in increasing customer retention.
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GetElastic
JANUARY 13, 2022
No surprise that today’s shopper is driving the omnichannel experience; or the idea that we meet the customer where they are. Unified commerce is the engine for delivering an omnichannel experience. 100% Digitally Focused on the Buyer’s Needs. Unified Commerce Experience.
365 Retail
MARCH 15, 2022
Mobile has risen up the ranks during the course of the pandemic, to take the top spot over email as European shoppers’ preferred choice of communication from brands and retailers during their omnichannel buying journeys, the latest research from insights-led customer engagement platform, MoEngage , revealed.
Payoneer
FEBRUARY 22, 2023
The adoption of electronic payments has encouraged cross-border and B2B ecommerce and the ecommerce market is estimated to be worth $12 billion, projected to reach $75 billion by 2025. This will help build customer trust and credibility and ultimately increase customer retention and loyalty.
Smile.io
FEBRUARY 7, 2023
Prediction: “Social shopping is going to explode and is projected to surpass $2 trillion by 2025 , due to its ability to eliminate friction, enhance engagement, and present new opportunities for merchants to generate interest and drive sales. ” How to fuel growth in 2023: “Focus on customer retention.
Omnisend
MAY 18, 2021
This should also be assisted by a strong omnichannel strategy. CBD merchants should ensure that they not only collect the appropriate customer data to offer personalization, but they should also integrate it across their channels. Appeal to your customers and ensure a high customer retention rate by utilizing marketing automation.
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