lateshipment

FEBRUARY 1, 2025

Clearly, a smooth returns experience isn’t just a nice-to-have; it’s a must to build a loyal customer base. But thats not allit also empowers your customers to raise return or exchange requests easily, generate return labels, and stay updated with real-time communication, all in one place.

Management 130

Management Shipping Costs eCommerce eCommerce Platforms 130

lateshipment

FEBRUARY 1, 2025

Its the double-edged sword of online shopping; customers love the flexibility, but for you, its like unraveling a tightly wound ball of yarntime-consuming, frustrating, and often expensive (when handled incorrectly, of course). Returnsthe dreaded R word for e-commerce businesses. Lets break it down.

Management 130

Management Shipping Costs eCommerce Operations 130

BigCommerce

FEBRUARY 23, 2018

Costco is willing to go to great lengths to keep their customers satisfied. The Net Promoter Score is a tool that can be used to gauge the loyalty of a firm’s customer relationships and can be related to a firm’s revenue growth. So, how can you increase retention and customer lifetime loyalty? Let’s dive in.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Retail TouchPoints

FEBRUARY 16, 2024

Additionally, global ecommerce spending could surpass $7 trillion as early as 2025. With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys.

Customer Experience 313

Customer Experience Payment Services Improvements Customer 313

365 Retail

MARCH 29, 2025

Email marketing has been a cornerstone of digital marketing strategies for years, but in 2025, it is playing an even more crucial role in the retail industry. Retailers are now using sophisticated email marketing strategies to increase customer engagement, reduce cart abandonment, and enhance the overall shopping experience.

Marketing 57

Marketing Retail Mobile Recommendation 57

Mi9

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention. With mPOS, sales associates are not bound by a traditional checkout counter.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52

365 Retail

APRIL 8, 2025

In an era where customers have endless options at their fingertips, retaining them is more challenging than ever. Traditional loyalty programspoint systems, tiered rewards, and basic discountsare no longer enough to keep shoppers engaged. Heres how brands can create loyalty programs that genuinely work.

Small Business Retail 52

Small Business Retail Retail Subscription Mobile Payments 52

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 28, 2025

Whether its improving customer experiences or optimizing supply chains, staying on top of retail technology trends is essential for remaining competitive. Here are five critical retail technology trends that will drive innovation in 2025: 1. Retailers are moving faster than ever to adopt technology that drives business success.

Technology 52

Technology Payment Services Retail Order Fulfillment 52

Mi9

JANUARY 30, 2025

NRF 2025 Show Recap NRF 2025 brought together thousands of retail and consumer brands in an inspiring environment where leaders shared insights, challenges, and strategies for the year ahead. Unified Commerce Seamless customer journeys across all channels remain a top priority for retailers.

POS 52

POS Point of Sale Customer Loyalty Operations 52

365 Retail

MARCH 27, 2025

As the retail industry braces for another year of rapid innovation and transformation, the Retail Technology Show (RTS) 2025 returns as a key fixture in the sectors calendar. Here are five standout reasons why RTS 2025 should be firmly in your diary. Hell be joined on stage by Customer Whisperer, Kate Hardcastle MBE.

Technology 57

Technology Retail Payment Services Events 57

Retail TouchPoints

SEPTEMBER 14, 2022

It is now more crucial than ever for retailers to rethink the way they are looking at user experiences and customer journey mapping in order to drive personalization at scale without breaking the bank. trillion by 2025. First-party data gives you a direct look into how your customers are holistically interacting with your brand.

Retail 298

Retail Social Media Presentation Customer Loyalty 298

Smile.io

MARCH 13, 2025

Building a brand community through a rewards program is the best way to retain customers, and keep them engaged through your loyalty program. We break down 10 reasons customers are abandoning your loyalty program, and how to actually save them. Loyalty & Reward Program Insights from Smile.io

Customer 78

Customer Events eCommerce Customer Experience 78

Retail TouchPoints

JULY 2, 2024

trillion by 2025. Chargebacks occur when funds are withdrawn from a merchant’s account due to a customer dispute. Given the impact chargebacks can have, understanding and preventing them is crucial for maintaining profitability and customer loyalty. So what exactly are chargebacks?

Merchant Services 279

Merchant Services Payment Services Payments Subscription 279

Retail TouchPoints

SEPTEMBER 11, 2023

Retailers have taken notice of this shift and are increasingly turning toward experiential retail to meet changing customer preferences. As the name implies, experiential retail initiatives aim to turn a transaction into an experience for the customer. The goal is to improve engagement, customer loyalty and the bottom line.

Technology 264

Technology Point of Sale Customer Experience Customer Loyalty 264

Retail TouchPoints

NOVEMBER 11, 2021

On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. The ins and outs of livestreaming. 16 from 3 to 3:30 p.m. 16 from 3 to 3:30 p.m. 16 at 12 p.m.

Merchant Services 342

Merchant Services Cryptocurrencies Payments Payment Services 342

Retail TouchPoints

AUGUST 7, 2023

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Global ecommerce sales are projected to exceed $7 trillion by 2025.

Subscription 246

Subscription B2B Mobile Customer Experience 246

Retail TouchPoints

SEPTEMBER 29, 2022

For retailers finding it difficult to know where to start, there are a few ways to pivot and become greener — helping to protect the environment while presenting new ways to maximize revenue streams and engage with valued customers. Having exactly the right amount of product means a reduction in unsold goods and less waste sent to landfills.

Retail 362

Retail Fashion Supplies Apparel 362

CPC Strategy

APRIL 8, 2025

Commerce Advertising on Chewy's Retail Media Network: The One-Stop Guide By Averie Lynch Apr 08 2025 Chewy has built its reputation on unparalleled customer service—not just selling pet products, but supporting pet parents through every stage of their journey. And a whopping 20 million of those pet parents are Chewy customers.

Retail 58

Retail Blog Mobile Shipping Costs 58

365 Retail

NOVEMBER 8, 2024

Visual merchandising plays a key role in this, helping retailers attract customers and drive sales through creative, impactful displays. Offering valuable insights into the latest trends and innovations, the show will take place on the 9th and 10th April 2025 at the Business Design Centre in London, and it’s completely free to attend.

Retail 57

Retail Events eCommerce Presentation 57

Retail TouchPoints

NOVEMBER 8, 2023

For instance, J.Crew has established a public goal of ensuring that 100% of the fabrics it uses in manufacturing and production, including cotton, are sustainable by 2025. The results go beyond metrics — they have elevated brands and fostered customer loyalty.

Retail 262

Retail Supplies Apparel Consumer 262

Kissmetrics

OCTOBER 19, 2021

billion dollars by 2025, and your online business can benefit from this surge. You’ve got customers coming into your store every day. When doing this kind of promotion, be sure to spread the word among your offline customers with leaflets or small cards and a promotion code so you can track your campaign’s success.

eCommerce 295

eCommerce Social Media Shipping Costs Shipping 295

365 Retail

DECEMBER 10, 2024

Chairman of Marks and Spencer (M&S), Archie Norman, is confirmed to headline at the 2025 Retail Technology Show (RTS), the leading event that connects Europes most forward-thinking retailers and leading tech innovators. 365 Retail is a proud media partner of the Retail Technology Show.

Technology 62

Technology Retail Omnichannel Events 62

365 Retail

DECEMBER 8, 2021

Antavo , the loyalty technology provider has today launched a new report into the state of the loyalty programme market. During the pandemic, brands running loyalty programmes consistently found it easier to keep their audiences engaged – particularly when it came to their highest value customers.”,

Customer Loyalty 52

Customer Loyalty Customer Download Channel 52

iVend

JULY 8, 2021

What I am hearing, and is supported by expert 3 rd party research, is a consistent pattern of four key priorities: in-store customer experience, knowledgeable staff, personalised loyalty programs and social media marketing. The in-store customer experience is that differentiation.

Customer Experience 98

Customer Experience Customer Social Media Retail 98

Ecommerce Platforms

OCTOBER 24, 2022

With email marketing, companies can capture the attention of their target audience, nurture leads into dedicated customers, and boost average order value. billion email users by 2025. An email marketing campaign can help you to reach billions of customers wherever they are. billion in 2025. billion in 2025.

Marketing 196

Marketing B2B B2C Mobile 196

CPC Strategy

FEBRUARY 19, 2025

Ecommerce Top Social Commerce Examples [Detailed Strategic Advice] By Tinuiti Team Feb 19 2025 Have you ever been looking through your social media feed, and seen a scroll-stopping product you’d like to purchase? This level of interaction enhances the shopping experience and builds stronger customer relationships.

eCommerce 58

eCommerce Merchant Services Social Media Payment Services 58

365 Retail

FEBRUARY 23, 2022

Scott Logie is Customer Engagement Director at REaD Group and Chair of the Customer Engagement Committee of the DMA (Data & Marketing Association). . billion by 2025. This could perhaps be due to the rise in customer loyalty. . Encouraging customer loyalty. The subscription phenomenon.

Subscription 102

Subscription Payment Services Marketing Multi-channel 102

Omnisend

MARCH 28, 2025

Reading Time: 10 minutes If you’re looking to scale your dropshipping business in 2025 with premium products, high-ticket dropshipping is something you should know about. Instead, suppliers ship items directly to customers once an order is placed. This plays a role in leading to higher conversions and customer loyalty over time.

Shipping Costs 78

Shipping Costs Payment Services Payments Outdoor 78

Ecommerce Platforms

JANUARY 13, 2020

Data-backed numbers show that the custom T-shirt printing niche alone is expected to hit $10 billion by 2025. . It’s now easier than ever to custom-print stuff like drawstring bags, hoodies, or cushion covers, in just a click. Customer support. This guide gives a full account of how each platform stacks up in the market.

Merchant Services 212

Merchant Services Payment Services Shipping Costs Fulfillment 212

CPC Strategy

FEBRUARY 19, 2025

Social Top Social Commerce Examples [Detailed Strategic Advice] By Tinuiti Team Feb 19 2025 Have you ever been looking through your social media feed, and seen a scroll-stopping product you’d like to purchase? This level of interaction enhances the shopping experience and builds stronger customer relationships.

eCommerce 102

eCommerce Merchant Services Social Media Payment Services 102

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 27, 2024

As the retail industry evolves, the concept of omnichannel retailing has become a cornerstone for businesses aiming to stay competitive and meet the ever-changing needs of customers. This guide explores omnichannel retailing, its benefits, and how retailers can leverage trends and strategies to deliver seamless customer experiences.

Omnichannel 52

Omnichannel Payment Services Customer Multichannel 52

FastSpring

DECEMBER 18, 2020

For these companies, the change to a B2B sales model means moving their customers to make their purchases online. This was the exact problem that BizNet hit when they realized their manual B2B sales strategy was no longer working for them—or their customers. It wasn’t ideal for the business or its customers. “It

B2B 148

B2B eCommerce Payment Services SEO 148

365 Retail

FEBRUARY 18, 2025

With many retailers, including Tesco, Morrisons, Boots and Superdrug, offering members pricing within their loyalty programmes, the ubiquity of loyalty pricing means it could be losing its appeal as a perk among shoppers, according to the latest research by the Retail Technology Show (RTS).

Retail 57

Retail Customer Loyalty Technology Events 57

CPC Strategy

JULY 3, 2024

From predictive analytics to customer service automation, the latest advancements in AI are reshaping the marketing landscape. This fosters deeper connections and enhances customer loyalty especially considering 80% of shoppers are more likely to buy from a company that offers personalized experiences ( Source ).

Marketing 105

Marketing Social Media Recommendation SEO 105

Ecommerce Platforms

MARCH 15, 2023

3 quarters of customers will still pay for faster shipping According to a report on the state of shipping by RetailDive, the majority of today’s consumers expect Fulfilment from online stores to be both free, and fast. However, 70% of customers still choose the least expensive shipping option when making an order.

Fulfillment 118

Fulfillment Shipping Costs eCommerce Payment Services 118

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. billion in 2025, accounting for 9.6% from 2019 to 2020. It grew to $73.16 of total e-commerce sales.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

ROI Revolution

JUNE 27, 2019

“It’s not about only the internet or brick-and-mortar – it’s about both” Through Bonobos he learned that customers wouldn’t order pants they hadn’t tried on. The retail imperative, at its core, will always be the same – improving the customer experience. Not so fast, though.

SEO 84

SEO Customer Loyalty Technology Customer Experience 84