Retail TouchPoints

OCTOBER 21, 2024

Kirkland’s will become Beyond’s exclusive brick-and-mortar operator and licensee for a series of small-format (up to 15,000 square feet) “neighborhood” Bed Bath & Beyond stores. New markets outside of Kirkland’s current footprint will be considered, as will store conversions.

Operations 264

Operations Financial Services Arts eCommerce Technology 264

Retail TouchPoints

NOVEMBER 7, 2024

Amazon’s summer Prime Day sales event now serves to kickstart many retailers’ summertime sales and back-to-school marketing efforts, and is generally pivoting marketers’ planning calendars. And now, brand marketing teams wonder if the holiday marketing calendar has been elongated too.

Marketing 278

Marketing Social Media Consumer Events 278

Retail TouchPoints

MARCH 26, 2025

The retailer, which currently operates nearly 4,800 stores, was closing locations as recently as November 2024, but its footprint optimization efforts have concluded and the retailer is ready to return to growth mode. Advance Auto Parts will open 30 new U.S. The typical Advance store carries 20,000 to 25,000 SKUs.

Customer Experience 147

Customer Experience Operations Improvements Retail 147

Retail TouchPoints

OCTOBER 15, 2024

Walgreens Boots Alliance will close 1,200 stores in the next three years, including 500 closures during its 2025 fiscal year, which will end in August 2025, according to the company’s release discussing its FY 2024 performance. The retailer currently operates approximately 12,500 stores across the U.S.,

Operations 261

Operations Information Retail Marketing 261

Retail TouchPoints

JANUARY 7, 2025

Steelman will now serve as President and CEO as well as joining the beauty retailers board, with Kimbell staying on in an advisory role through June 28, 2025. Ulta now expects comparable sales to increase modestly and operating margin to be above the high end of the companys previous expected range of 11.6%

Operations 279

Operations Marketing Retail 279

Retail TouchPoints

DECEMBER 5, 2024

She will oversee product, marketing, member support, trust and safety, and strategy and operations. ” Patel Goyal will move into her new role in January 2025, reporting directly to Silverman. All of these leadership changes will take place in January 2025. Kruti is uniquely positioned to take on this challenge.”

Gifts 279

Gifts Operations Customer Experience Events 279

Retail TouchPoints

NOVEMBER 1, 2024

owned and operated stores through fiscal 2025, which ends in October 2025. To do so, we plan to reduce the number of our new stores and renovations in fiscal year 2025 to accommodate a redesign, while also unlocking capital to support our broader turnaround.” For FY 2024, which ended Oct.

Mobile 277

Mobile Improvements Customer Experience Customer 277

Retail TouchPoints

MARCH 19, 2025

PayMore has kickstarted a planned 2025 expansion of its store fleet by opening 18 new locations in March. The franchise retailer, which pays cash for customers used electronics, currently operates 71 stores in the U.S., Canada and the UK, but it plans to more than double that number to 150 stores by the end of 2025.

Electronics 147

Electronics Games Operations Customer 147

Retail TouchPoints

NOVEMBER 22, 2024

Our value proposition continues to resonate in new and existing markets.” In March 2024 BJ’s announced plans to open 12 new stores in its FY 2024, which ends in February 2025, along with 15 gas stations. The retailer currently operates 247 club stores and 182 BJ’s Gas locations in 20 states. million members.

Operations 276

Operations Retail Customer Marketing 276

Retail TouchPoints

OCTOBER 25, 2024

Purchase price information for the deal, which is expected to close in Q1 2025, was not released. This strategic tuck-in acquisition exemplifies our commitment to delivering value and growth as we expand our total addressable market.”

Supplies 264

Supplies Specialty Retailers Operations Information 264

Retail TouchPoints

NOVEMBER 11, 2024

Schwartz has served as the retailer’s COO since its inception, overseeing functions including product, technology, global operations and marketing, and as CEO, he plans to extend the company’s reach through brand growth, category diversification and market expansion.

Electronics 278

Electronics Apparel Marketing Operations 278

Retail TouchPoints

DECEMBER 3, 2024

For both banners, we love working with startup brands and local mom-and-pops to get new products into the store, and if we’re not so sure how a product would resonate with customers, [selling it in an Uncharted store] gives us a lot of good information about merchandising and marketing. What motivated you to enter a new geography?

POS 286

POS Gifts Operations Arts 286

Retail TouchPoints

MARCH 7, 2025

Walgreens Boots Alliance (WBA) has finalized a deal with private equity firm Sycamore Partners to take the company private after being in the stock market for nearly 100 years. The deal is expected to close by Q4 of the 2025 fiscal year. Sycamore will pay $11.45

B2B 232

B2B Operations Management Customer 232

Retail TouchPoints

NOVEMBER 8, 2024

1, 2025, Blotner will assume the role of President, Commercial and Operations, overseeing these combined functions as part of an integrated organizational model. “This integration will strengthen our decision-making and enhance our ability to lead in the market.” .

Shipping Costs 280

Shipping Costs Retail Fulfillment Shipping 280

Retail TouchPoints

JANUARY 6, 2025

Campus foodservice leader Sodexo will open nearly 100 Food Hive markets on college campuses by 2026, beginning with the approximately 30 locations opening during the 2024-2025 academic year. I cant wait for our students to experience this fantastic one-stop-shop addition to our campus when we open in the spring of 2025.

Management 278

Management Consumer Marketing Other 278

365 Retail

JANUARY 9, 2025

In the fast-paced world of ecommerce, where growth and scalability define success, email marketing remains one of the most critical tools for driving customer engagement and revenue. It is particularly well-suited for businesses that are scaling rapidly and require sophisticated tools to manage their marketing efforts.

Shopify 98

Shopify eCommerce Multi-channel Social Media 98

Retail TouchPoints

DECEMBER 9, 2024

plans to open approximately 100 new stores in 2025 as it moves toward its eventual goal of operating 3,200 locations 200 more stores than its previous target as part of its Life Out Here 2030 strategic vision. Tractor Supply Co.

Supplies 277

Supplies B2B Operations Events 277

Retail TouchPoints

NOVEMBER 6, 2024

Save A Lot is partnering with Retail Fluent Media Network (RFMN) to bring Digital Window Signs to stores, including 750 independently owned and operated locations across 32 U.S. To date, nearly 100 Save A Lot stores have rolled out 400 digital screens, and RFMN plans to nearly double the number of Digital Window signs in stores by Q1 2025.

Retail 278

Retail Events Operations Management 278

Retail TouchPoints

FEBRUARY 26, 2025

Following the bankruptcy of Quiksilver store operator Liberated Brands earlier this month, Quiksilver owner Authentic Brands Group has moved swiftly to ensure that Quiksilver-branded apparel is still available to consumers. and Canada. We will blend surf culture with refined sophistication, bringing the best of the past and future together.”

Apparel 268

Apparel Operations Management Consumer 268

Retail TouchPoints

MARCH 10, 2025

billion ) while rolling over 35% of equity holdings in a transaction expected to close in September 2025. billion ) while rolling over 35% of equity holdings in a transaction expected to close in September 2025. stock exchanges. billion Japanese yen ( $5.37 stock exchanges. billion Japanese yen ( $5.37

Definition 254

Definition Presentation Operations Retail 254

Retail TouchPoints

FEBRUARY 18, 2025

For going on two years, Kirklands has been working to improve its performance through a combination of inventory refreshes and marketing adjustments. Kirklands currently operates 317 Kirklands Home stores in 35 states. 1, 2025), preliminary results show net sales of approximately $148 million driven by comparable store growth of 1.6%

eCommerce 179

eCommerce Shipping Costs Improvements Operations 179

Retail TouchPoints

DECEMBER 23, 2024

The transaction, expected to close during the first half of 2025, will give the family members 50.1% For over a century, Nordstrom has operated with a foundational principle of helping customers feel good and look their best, said Erik Nordstrom in a statement. ownership of the company and 49.9% to Liverpool.

Department Stores 278

Department Stores Retail Banking Operations 278

Retail TouchPoints

JANUARY 14, 2025

As advertisers seek more advanced targeting capabilities and measurable results across multiple channels, success in 2025 and beyond will depend on thoughtful design that prioritizes flexibility and customization. Planning for 2025 and Beyond In 2025, the retail media landscape will continue to evolve at an unprecedented pace.

Retail 173

Retail Technology Operations Channel 173

Retail TouchPoints

MARCH 3, 2025

21, 2025, the board was made aware of certain personal conduct by McMullen and immediately retained outside independent counsel to investigate. The Kroger statement stressed that McMullens conduct is not related to the companys financial performance, operations or reporting, nor did it involve any Kroger associates.

Operations 191

Operations Retail Marketing 191

Retail TouchPoints

DECEMBER 6, 2024

Dollar General has announced a robust real estate strategy for 2025 that includes the opening of 575 stores and the remodeling of 4,250 others as it reported solid earnings for its fiscal 2024 Q3 (ended Nov. New Project Elevate Plan Features Light-Touch Remodels of More Mature Stores In the retailers fiscal 2025 (which ends Jan.

Customer Experience 285

Customer Experience Customer Improvements Retail 285

Retail TouchPoints

NOVEMBER 21, 2024

31, 2025 for a satisfactory arrangement to be reached. The deal with Kirkland’s includes a $25 million investment from Beyond and will see Kirkland’s operate a series of Bed Bath & Beyond stores. Bed Bath & Beyond parent company Beyond, Inc.

Payments 278

Payments Payment Services Customer Data Operations 278

Retail TouchPoints

JANUARY 28, 2025

and Targets Roundel to share what is top-of-mind for retail executives in 2025. You get into your functional teams finance and marketing or whatever and you talk about all the things you want to automate. There’s a new tool every day that’s popping up; for example, ChatGPT just launched Operator.

Retail 214

Retail Merchant Services Definition Workshop 214

Groove

FEBRUARY 4, 2025

In this episode of eCommerce Masters Ethan Giffin sits down with Vance Ryan, Senior Solutions Architect at Shopware, to discuss why flexibility is a base-level requirement for B2B eCommerce operations. With a background in NetSuite and major enterprises like Adobe, he specializes in helping brands streamline operations and scale online.

B2B 289

B2B eCommerce Merchant Services Magento 289

Retail TouchPoints

MARCH 10, 2025

The retailer, which operates 80 namesake stores and ecommerce site TheBay.com, is exploring strategic alternatives as it faces a volatile economic landscape, with both tariffs on U.S. Saks Global, which operates as a standalone entity distinct from Hudsons Bay. These bankruptcy proceedings dont affect U.S.-Saks

Operations 179

Operations Improvements Marketing Other 179

365 Retail

MARCH 29, 2025

Email marketing has been a cornerstone of digital marketing strategies for years, but in 2025, it is playing an even more crucial role in the retail industry. As consumer expectations evolve, businesses must leverage email marketing to deliver personalized and data-driven experiences that foster long-term relationships.

Marketing 57

Marketing Retail Mobile Recommendation 57

Retail TouchPoints

OCTOBER 4, 2022

IKEA is reportedly aiming to make home deliveries by electric vehicles by 2025, Jesper Brodin, CEO of the furniture retailer’s parent company Ingka Group , said in an Oct. tons, to zero emissions by 2040 in OECD (Organisation for Economic Co-operation and Development) markets, China and India. In August 2022, IKEA U.S.

Operations 264

Operations Marketing Retail Customer 264

Forrester eCommerce

OCTOBER 24, 2024

For B2C CMOs, 2025 will be less sensationalized and more operationalized. They will step up in the broader business to lead amid a heightened confluence of operation and opportunity. The result?

B2C 222

B2C Operations Technology Marketing 222

lateshipment

FEBRUARY 23, 2025

Typically speaking, the operations and warehouse staff inspect the returned item to analyze the products condition to decide the next steps. Think of it as a well-rehearsed dance: every step is coordinated to keep customers happy and your operations efficient. A growing customer base and a solid boost to your market share.

Management 130

Management eCommerce Shipping Costs Shipping Labels 130

ESW

FEBRUARY 18, 2025

Weve crunched the numbers, and here’s what we see coming for 2025 retail and ecommerce trends. The state of retail in 2025 Retail is a booming market, projected to reach $28 trillion by 2028. Retailers should also invest in loyalty programs and lifecycle marketing to keep buyers engaged long-term.

eCommerce 78

eCommerce Payment Services Payments Retail 78

lateshipment

MARCH 3, 2025

With automation, businesses can streamline operations, cut down on errors, and keep customers happier than ever. Shipping automation involves automating your commercial shipping operations. Automating your shipping operations also drives efficiency, which leads to improved productivity. Spoiler alert: its a total game-changer.

Shipping Costs 130

Shipping Costs Shipping eCommerce Operations 130

Retail TouchPoints

MARCH 29, 2024

These will be the first of 12 new locations planned for BJ’s 2024 fiscal year, which will end in February 2025; the retailer also plans to open 15 gas stations during this period. in the Knoxville market, BJ’s fourth location in the Volunteer State; Myrtle Beach, S.C., The new stores will be located in: Maryville, Tenn.,

Operations 278

Operations Marketing Retail 278