Retail TouchPoints

NOVEMBER 20, 2023

David Jones , the Australian premium department store, has digitized its merchandising and buying process as part of its broader Vision 2025+ strategy. David Jones plans to launch the revitalized experience in January 2024, starting with the women’s international and designer ready-to-wear categories.

Department Stores 279

Department Stores lightspeed Omnichannel Accessories 279

Retail TouchPoints

MARCH 15, 2024

The retailer also expects to begin construction on approximately 15 House of Sport locations scheduled to open throughout 2025. Dick’s also will open eight new House of Sport locations in 2024, consisting of seven relocations/conversions and one new store at Boston’s Prudential Center. In terms of capital, it will take about $11.5

Sporting Goods 290

Sporting Goods Omnichannel Retail Customer Experience 290

Retail TouchPoints

OCTOBER 16, 2024

Ulta Anticipates Growth to Pick Up in 2025, 2026 The retailer also has maintained its guidance for fiscal 2024, which ends Feb. 3, 2025, with an anticipated $11 billion to $11.2 billion in net sales for the year.

Beauty and Health 263

Beauty and Health Omnichannel Events Retail 263

Retail TouchPoints

MARCH 1, 2024

Best Buy will leverage its membership-based loyalty program to sharpen personalization efforts for its 2025 fiscal year, which began Jan. Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025.

POS 278

POS Omnichannel Mobile Improvements 278

Retail TouchPoints

DECEMBER 13, 2024

J.Jill President and CEO Claire Spofford will retire in April 2025 and the womens apparel brand has hired an executive search firm to find her successor. Prior to J.Jill, Spofford held leadership positions at Cornerstone Brands , Garnet Hill , Orchard Brands and Timberland.

Omnichannel 216

Omnichannel Apparel Operations Improvements 216

Retail TouchPoints

MARCH 7, 2022

Key to Kohl’s transformation strategy will be an enhancement of the retailer’s omnichannel reach, both through expansion of its store portfolio and continued efforts to build its digital business. Kohl’s plans to enhance its data science capabilities in an effort to engage with customers more efficiently and provide greater relevance.

Omnichannel 299

Omnichannel Outdoor Operations eCommerce 299

Retail TouchPoints

JUNE 25, 2024

In early 2025, Foot Locker also plans to add “Store Mode” to the app, enabling customers to scan SKUs in-store to check availability, including different sizes. Aligned with our Lace Up plan , we believe this initiative strengthens our customer relationships and cements Foot Locker’s position as a leading omnichannel retailer.”

Mobile 258

Mobile Gifts Omnichannel Shipping 258

Retail TouchPoints

JANUARY 4, 2023

While videos make for a more engaging customer experience, only 40% of product detail pages currently use video, according to the 2022 Omnichannel Retail Index. By 2025, mobile sales are expected to account for 44% of retail ecommerce in the U.S., By using high-quality images and videos of products, customers are drawn closer.

eCommerce 302

eCommerce Omnichannel Comparison Shopping Recommendation 302

Retail TouchPoints

JANUARY 4, 2022

Additionally, Best Buy Ads will put an emphasis on diversity and inclusion — part of Best Buy’s five-year plan to address underrepresentation and technology inequities, which includes dedicating nearly 10% of its annual media spend to BIPOC media by 2025.

Omnichannel 290

Omnichannel Customer Data Recommendation Mobile 290

Retail TouchPoints

JULY 7, 2022

Grove Collaborative is further boosting the omnichannel presence of Grove Co., its flagship homecare brand, by launching products at Kohl’s , Giant Eagle and Meijer.

Retail 264

Retail Omnichannel Clothing Consumer 264

Retail TouchPoints

NOVEMBER 7, 2024

In 2025, the ROI on performance marketing will be heavily impacted by how well we built the brand this year, so we’d better know how that’s going. As a result, marketers have a tighter timeline to generate demand and drive conversions, especially since there are only 47 days until Christmas.

Marketing 278

Marketing Social Media Consumer Events 278

ROI Revolution

MAY 6, 2021

To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. An omnichannel approach can be a big revenue driver. An omnichannel approach isn’t new. Let’s dive in and explore the top omnichannel trends for 2021.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Retail TouchPoints

NOVEMBER 29, 2021

Retailers should prepare for an extended omnichannel holiday season and look to provide value and options to shoppers as they look for ways to solve this season’s challenges.”. Research from Incisiv predicts that digital gift card adoption will grow 23% by 2025. of gift cards purchased in September-October 2021, up from 19.6%

Gifts 312

Gifts Supplies Shipping Consumer 312

Retail TouchPoints

JULY 29, 2021

It credited strategic investments, such as those that went into developing an omnichannel retail ecosystem. Crucially, WHP Global has said it is planning to rebuild Toys ‘R’ Us as an omnichannel brand via its strong network in retail technology, transforming it into the ‘go-to destination and authority in toys’.

Toys 306

Toys eCommerce Omnichannel Gifts 306

Retail TouchPoints

AUGUST 12, 2024

The earnings results for Allbirds and Warby Parker paint an especially strong picture, considering how both brands have worked to become true omnichannel (and public) organizations. The direct-to-consumer (DTC) brand landscape continues to evolve, with the gap between winners and losers widening. year over year to $188.2

Shipping Costs 275

Shipping Costs Omnichannel Improvements Customer Experience 275

Retail TouchPoints

DECEMBER 12, 2024

The partnership will go live in February 2025. Grocery TV will now power more than 10,000 screens at Hy-Vees 400+ retail locations across the Midwest, reaching shoppers at key store touch points including the entrance, checkout, service departments, aisles and endcaps.

Retail 276

Retail Management Technology Omnichannel 276

Retail TouchPoints

DECEMBER 13, 2024

expansion in 2025. We are incredibly proud of the growth weve achieved this year and excited for whats to come in 2025 and beyond. Primark plans to put even more time and money into its U.S. The apparel and accessories retailer has signed five new leases for stores throughout the Southern and Midwest U.S.,

Accessories 221

Accessories Apparel Retail Customer Experience 221

Retail TouchPoints

JUNE 3, 2022

Accenture estimates that the social ecommerce opportunity will nearly triple by 2025 to reach a whopping $1.2 social commerce will more than double, reaching $99 billion by 2025, with the biggest opportunities in industries like home décor, apparel and consumer electronics. In the U.S.,

Social Media 297

Social Media Consumer Electronics Electronics Channel 297

Retail TouchPoints

SEPTEMBER 5, 2024

The company also outlined additional cost-cutting measures on its Q2 earnings call , including plans to exit South Korea, Denmark, Norway and Sweden completely by mid-2025, as well as move its headquarters from New York City to St. Petersburg, Fla.

Apparel 263

Apparel Events Gifts Omnichannel 263

Retail TouchPoints

OCTOBER 21, 2024

“An omnichannel approach to Bed Bath & Beyond is quintessential to its success,” said Marcus Lemonis, Executive Chairman of Beyond in a statement. New markets outside of Kirkland’s current footprint will be considered, as will store conversions. of Kirkland’s incremental growth in ecommerce revenue.

Operations 264

Operations Financial Services Arts eCommerce Technology 264

iVend

JULY 10, 2023

Currently 18% of all shopping is ecommerce*, and this is forecast to increase to almost 25% by 2025*. trillion** by 2025. Omnichannel integration Omnichannel integration is the key to retail success. In other words, offering an omnichannel experience. The future is omnichannel.

Omnichannel 97

Omnichannel POS Magento Shopify 97

iVend

JULY 10, 2023

Currently 18% of all shopping is ecommerce*, and this is forecast to increase to almost 25% by 2025*. trillion** by 2025. Omnichannel integration Omnichannel integration is the key to retail success. In other words, offering an omnichannel experience. The future is omnichannel.

Omnichannel 98

Omnichannel eCommerce POS Magento 98

Retail TouchPoints

FEBRUARY 7, 2023

Despite these hardships, experts expect a rebound in local and international spending. “China is on track to become the world’s largest personal luxury market by 2025,” said Mei Chen, Director of Fashion and Luxury North America, UK and Northern Europe – Globalization Business, Alibaba Group, in an interview with Retail TouchPoints.

Payments 290

Payments Omnichannel Payment Services Consumer 290

Retail TouchPoints

NOVEMBER 13, 2024

stores by the end of 2025. Their combined capabilities will allow advertisers to buy and manage omnichannel campaigns with geotargeting, seasonal and day-parting strategies as well as inventory targeting. Now the company plans to expand the deployment of Gulp Radio programming to 5,000 stores across the U.S.

Beauty and Health 189

Beauty and Health Retail Omnichannel Presentation 189

Retail TouchPoints

AUGUST 15, 2024

But this is just one piece of Daily Harvest’s much longer pipeline for growth as it transforms from direct-to-consumer (DTC) upstart to an omnichannel household brand. RTP: After all the big moves the company has made 2024, what’s in the pipeline for 2025? We haven’t had the capability to do that on our own site before.

Retail 263

Retail Consumer Omnichannel Channel 263

ROI Revolution

MAY 20, 2021

For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. Director, GM of Omnichannel at BigCommerce. But the reassuring strength of an omnichannel sales approach is that it’s a risk mitigation strategy at its core. Claim your copy!

Omnichannel 109

Omnichannel Payment Services Social Media BigCommerce 109

Retail TouchPoints

OCTOBER 13, 2022

And they’re getting younger — Gen Y and Gen Z continue to drive growth and will account for 70% of the luxury market by 2025. The second is to build in the capabilities needed to operationalize these new service models without moving backwards in the already-gained ground toward omnichannel.

Payment Services 278

Payment Services Fashion Travel Information 278

RetailMinded

FEBRUARY 24, 2022

This has arguably become the single greatest influence on the shape of future omnichannel offerings and processes – ultimately making convenience, not just speed, the driving factors for commerce. . ignored when considering the manifest benefits of omnichannel capabilities. 3 : SUPPLY CHAINS NEED TO BE MORE AGILE.

Order Fulfillment 111

Order Fulfillment Fulfillment Omnichannel Supplies 111

Retail TouchPoints

JULY 12, 2022

By 2025, it’s estimated that nearly 75% of the global population and almost all smartphone users will be frequent AR users, according to a recent study by Snap and Deloitte Digital. How AR is Changing the Commerce Experience.

Apparel 364

Apparel eCommerce Toys Omnichannel 364

Retail TouchPoints

DECEMBER 18, 2020

The company amended its asset-based credit facility to increase availability to $155 million due in 2025, led by Bank of America. The new capital structure will allow rue21 to accelerate strategic growth initiatives, including omnichannel enhancements to create more engaging customer experiences, according to a release from the retailer.

Specialty Retailers 178

Specialty Retailers Banking Omnichannel Operations 178

Retail TouchPoints

FEBRUARY 27, 2024

However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. ” Similar to Sephora, Boisson is leaning heavily into education and discovery across its omnichannel platform.

Food and Beverages 264

Food and Beverages Fulfillment Omnichannel Specialty Retailers 264

Retail TouchPoints

NOVEMBER 14, 2024

10, 2025 that had been set when the merger was first announced in August 2023. In its Q1 for fiscal 2025, which ended Sept. billion in Q2 of fiscal 2025, which ended Sept. Both groups said that the outcome of the legal process was too uncertain and unlikely to be resolved by the outside date (or drop-dead date) of Feb.

Omnichannel 147

Omnichannel Consumer Channel Marketing 147

Retail TouchPoints

MAY 18, 2022

And omnichannel customers purchase up to 70% more often than their offline-only peers. Three things are driving new demands to modernize the customer experience: Blended omnichannel shopping experiences that require broader expertise A labor shortage The trend toward automated, streamlined workflows. CX Stakes Are Higher.

Retail 264

Retail Customer Experience Omnichannel Channel 264

Retail TouchPoints

JANUARY 2, 2023

The recent popularity of the omnichannel shopping experience among customers has led to the sudden expansion of data available for businesses. Such platforms are becoming increasingly popular as the cloud-based supply chain management market is projected to grow at a CAGR of 11.09% in the period between 2020 and 2025.

Supplies 317

Supplies Retail Technology Omnichannel 317

Fabric

AUGUST 15, 2023

Additionally, there’s one potent omnichannel fulfillment approach that retailers are rapidly adopting as well: buy online, pickup in-store. billion in 2025, accounting for 9.6% In this guide, we’ve compiled all you need to know about BOPIS for omnichannel retailers. from 2019 to 2020. It grew to $73.16 What is BOPIS?

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Retail TouchPoints

NOVEMBER 6, 2024

To date, nearly 100 Save A Lot stores have rolled out 400 digital screens, and RFMN plans to nearly double the number of Digital Window signs in stores by Q1 2025. RFMN is a retail media and ad tech company that specializes in providing solutions to independent grocers, mid- to large-scale chain supermarkets and convenience stores.

Retail 278

Retail Events Operations Management 278

Retail TouchPoints

DECEMBER 22, 2022

The company, which has pledged to become plastic-free by 2025 , went public after its June 2022 acquisition by a special holding company owned by Virgin Group. The NYSE, which alerted Grove about the problem in a Dec. At press time, Grove Collaborative shares were trading at 22 cents.

Other 311

Other Retail Omnichannel 311