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Generative AI in Retail: 4 Predictions for 2025

Retail TouchPoints

The retail industrys rapid adoption of generative AI technologies will continue in 2025. In 2025, retailers will scale these AI projects across the enterprise and embed the technology into core operations of their business. At the same time, consumer expectations for personalized, omnichannel shopping experiences continue to rise.

eCommerce 302
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Sink or Swim: How Digital Transformation will Determine Company Success (or Failure) in 2025

Retail TouchPoints

As we move into 2025 and reflect on the learnings of the 2024 holiday season, customer loyalty and the risks of losing it are at the top of every business leader’s mind. The Stakes: Innovate or Face Extinction 2025 will be a defining year for many. The era of once-a-year updates is in the past.

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Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage

Retail TouchPoints

Omnichannel payment solutions allow customers to move effortlessly between mobile apps, websites and physical stores without duplicating data entry of accounts or personal information. trillion between November 2024 and January 2025. Jean-Marc Thienpont is the Head of Omnichannel and Biometric Solutions at J.P. Prior to J.P.

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Five Below Taps Forever 21 CEO to Lead Company

Retail TouchPoints

Under her leadership, Forever 21 launched omnichannel capabilities , social commerce and a metaverse partnership with Roblox. Prior to her tenure at Forever 21, Park was the CEO of Paper Source.

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Retail TouchPoints Named Official Media Partner of the 2025 Vendors in Partnership Awards

Retail TouchPoints

Vendors in Partnership (VIP), a dynamic community of retailers and solution providers aiming to improve how industry players work together, is partnering with Retail TouchPoints to elevate its 2025 Award winners, who will be revealed at an exclusive awards ceremony on January 10 in New York City.

Retail 162
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Fabletics Taps Liverpool Retail Group to Support Mexico Expansion

Retail TouchPoints

Active and lifestyle fashion brand Fabletics is expanding into Mexico through a partnership with Liverpool , an omnichannel retail group that has more than 177 years of operating experience in the country. Initially, the ecommerce site and stores will focus on Fabletics’ core designs, including best-selling active and lifestyle pieces.

Toys 263
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How Marketers Can Use the Holidays to Set a Foundation for Long-Term Loyalty

Retail TouchPoints

In 2025, the ROI on performance marketing will be heavily impacted by how well we built the brand this year, so we’d better know how that’s going. As a result, marketers have a tighter timeline to generate demand and drive conversions, especially since there are only 47 days until Christmas.

Marketing 278