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Generative AI in Retail: 4 Predictions for 2025

Retail TouchPoints

The retail industrys rapid adoption of generative AI technologies will continue in 2025. In 2025, retailers will scale these AI projects across the enterprise and embed the technology into core operations of their business. In 2025, four key trends will drive the adoption of gen AI in the retail industry: 1.

eCommerce 302
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Bed Bath & Beyond to Return to Brick-and-Mortar via Small-Format Stores Operated by Kirkland’s

Retail TouchPoints

Kirkland’s will become Beyond’s exclusive brick-and-mortar operator and licensee for a series of small-format (up to 15,000 square feet) “neighborhood” Bed Bath & Beyond stores. New markets outside of Kirkland’s current footprint will be considered, as will store conversions.

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Fabletics Taps Liverpool Retail Group to Support Mexico Expansion

Retail TouchPoints

Active and lifestyle fashion brand Fabletics is expanding into Mexico through a partnership with Liverpool , an omnichannel retail group that has more than 177 years of operating experience in the country. To date, the brand has more than 100 retail stores globally and operates in the U.S.,

Toys 263
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Best Buy Shutters Up to 30 Larger Stores as it Shifts Omnichannel Operating Model

Retail TouchPoints

Best Buy is planning to evolve its operating model with a greater emphasis on smaller stores as the retailer plans to close 20 to 30 large-format stores, implement eight experiential store remodels and open approximately 10 additional outlet stores over the coming year.

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Five Below Taps Forever 21 CEO to Lead Company

Retail TouchPoints

Under her leadership, Forever 21 launched omnichannel capabilities , social commerce and a metaverse partnership with Roblox. Prior to her tenure at Forever 21, Park was the CEO of Paper Source.

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Kirkland’s Looks to Beyond, Inc. Partnership to Propel Profitability

Retail TouchPoints

In exchange, Kirklands has agreed to become Beyonds exclusive brick-and-mortar operator and licensee for aseries of small-format (up to 15,000square feet ) neighborhood Bed Bath & Beyond stores.The deal now also includes the operation of BuyBuy Baby stores , following Beyonds February 2025 acquisition of that brand.

eCommerce 179
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How Marketers Can Use the Holidays to Set a Foundation for Long-Term Loyalty

Retail TouchPoints

When marketing articulates the value and pricing of products, operations must be prepared to deliver on those promises. In 2025, the ROI on performance marketing will be heavily impacted by how well we built the brand this year, so we’d better know how that’s going.

Marketing 278