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Generative AI in Retail: 4 Predictions for 2025

Retail TouchPoints

The retail industrys rapid adoption of generative AI technologies will continue in 2025. In 2025, retailers will scale these AI projects across the enterprise and embed the technology into core operations of their business. In 2025, four key trends will drive the adoption of gen AI in the retail industry: 1.

eCommerce 302
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Sink or Swim: How Digital Transformation will Determine Company Success (or Failure) in 2025

Retail TouchPoints

As we move into 2025 and reflect on the learnings of the 2024 holiday season, customer loyalty and the risks of losing it are at the top of every business leader’s mind. The rise of AI, cloud technology, and composable architectures leaves no room for complacency. Otherwise, they risk being left behind.

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Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage

Retail TouchPoints

Payments technology is central to the shopping experience. Omnichannel payment solutions allow customers to move effortlessly between mobile apps, websites and physical stores without duplicating data entry of accounts or personal information. trillion between November 2024 and January 2025. and 3.3%, to nearly $1.59

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Hy-Vee Ramps up In-Store Retail Media Offering with Grocery TV Partnership

Retail TouchPoints

The partnership will go live in February 2025. “Grocery TV’s technology allows us to elevate our in-store experience and streamline our retail media execution,” said Kathryn Mazza, SVP of RedMedia at Hy-Vee in a statement. including Harps Food Stores , ShopRite , Smart & Final and Winn-Dixie.

Retail 276
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Bed Bath & Beyond to Return to Brick-and-Mortar via Small-Format Stores Operated by Kirkland’s

Retail TouchPoints

“An omnichannel approach to Bed Bath & Beyond is quintessential to its success,” said Marcus Lemonis, Executive Chairman of Beyond in a statement. Beyond also will support Kirkland’s digital transformation through improvements in its ecommerce technology.

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Best Buy Shutters Up to 30 Larger Stores as it Shifts Omnichannel Operating Model

Retail TouchPoints

The retailer expects the existing economic pressures to carry over into the coming year, with comparable sales down 3% to 6% in fiscal 2024, but said its fortunes should improve in fiscal 2025 and beyond. “We

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Five Retail Trends to Watch in 2025

365 Retail

The retail industry is approaching 2025 with significant momentum and a dynamic landscape shaped by notable developments over the past year. At the same time, technological advancements have opened the door for greater personalisation, new revenue models, and more seamless shopping experiences across digital and physical channels.