Retail TouchPoints

OCTOBER 21, 2024

Kirkland’s will become Beyond’s exclusive brick-and-mortar operator and licensee for a series of small-format (up to 15,000 square feet) “neighborhood” Bed Bath & Beyond stores. of Kirkland’s incremental growth in ecommerce revenue. No timeframe was given for the length of the collaboration agreement.

Operations 264

Operations Financial Services Arts eCommerce Technology 264

Retail TouchPoints

DECEMBER 17, 2024

Solar panels will be incorporated into more than 50 stores, meaning that more than 80% of Walmart Chiles energy will be renewable, and 25 new recycling points will be added across the country by 2025.

Operations 244

Operations Supplies Technology eCommerce 244

Forrester eCommerce

OCTOBER 28, 2024

Facing tight budgets in 2025, here are the main areas where B2B revenue, marketing, and sales leaders should prioritize their investments.

B2B 434

B2B Marketing Operations 434

Forrester eCommerce

OCTOBER 23, 2024

Find out what’s in store for software developers in our 2025 predictions for software development. AI assistants are only the beginning of the generative AI software development revolution.

Technology 459

Technology Operations Customer 459

Retail TouchPoints

OCTOBER 15, 2024

Walgreens Boots Alliance will close 1,200 stores in the next three years, including 500 closures during its 2025 fiscal year, which will end in August 2025, according to the company’s release discussing its FY 2024 performance. The retailer currently operates approximately 12,500 stores across the U.S.,

Operations 261

Operations Information Retail Marketing 261

Retail TouchPoints

DECEMBER 30, 2024

These new stores each span 6,277 square feet and operate 24 hours a day, offering a variety of private label products, including fresh bread, milk and eggs, as well as Allsups famous burritos. We look forward to serving our newest customers in New Mexico and Texas in 2025 and establishing ourselves as trusted members of their communities.”

Digital Currency 290

Digital Currency Cryptocurrencies Operations Customer 290

Retail TouchPoints

MARCH 26, 2025

The retailer, which currently operates nearly 4,800 stores, was closing locations as recently as November 2024, but its footprint optimization efforts have concluded and the retailer is ready to return to growth mode. Advance Auto Parts will open 30 new U.S. The typical Advance store carries 20,000 to 25,000 SKUs.

Customer Experience 147

Customer Experience Operations Improvements Retail 147

Retail TouchPoints

MARCH 10, 2025

billion ) while rolling over 35% of equity holdings in a transaction expected to close in September 2025. billion ) while rolling over 35% of equity holdings in a transaction expected to close in September 2025. stock exchanges. billion Japanese yen ( $5.37 stock exchanges. billion Japanese yen ( $5.37

Definition 254

Definition Presentation Operations Retail 254

Retail TouchPoints

MARCH 6, 2025

Starting March 30, 2025, Stewart Glendinning will take the role after initially joining the company in a senior role to support Dollar Tree’s enterprise-wide transformation. I look forward to working closely with Stewart as we seek to accelerate growth at Dollar Tree in 2025. Dollar Tree has found its new Chief Financial Offer.

Operations 243

Operations Retail Customer Experience Customer 243

Retail TouchPoints

MARCH 19, 2025

PayMore has kickstarted a planned 2025 expansion of its store fleet by opening 18 new locations in March. The franchise retailer, which pays cash for customers used electronics, currently operates 71 stores in the U.S., Canada and the UK, but it plans to more than double that number to 150 stores by the end of 2025.

Electronics 147

Electronics Games Operations Customer 147

Retail TouchPoints

MARCH 7, 2025

The deal is expected to close by Q4 of the 2025 fiscal year. After the acquisition, WBA will continue to operate under Walgreens, Boots and its portfolio of consumer brands. The agreement is subject to customary closing conditions, including receiving required regulatory approvals and final buy-in from WBA shareholders.

B2B 232

B2B Operations Management Customer 232

Retail TouchPoints

JANUARY 7, 2025

Steelman will now serve as President and CEO as well as joining the beauty retailers board, with Kimbell staying on in an advisory role through June 28, 2025. Ulta now expects comparable sales to increase modestly and operating margin to be above the high end of the companys previous expected range of 11.6%

Operations 279

Operations Marketing Retail 279

Retail TouchPoints

DECEMBER 5, 2024

She will oversee product, marketing, member support, trust and safety, and strategy and operations. ” Patel Goyal will move into her new role in January 2025, reporting directly to Silverman. She will continue as acting CEO of Depop through April 2025, working closely with Depop’s executive team to identify its next leader.

Gifts 279

Gifts Operations Customer Experience Events 279

Retail TouchPoints

NOVEMBER 1, 2024

owned and operated stores through fiscal 2025, which ends in October 2025. To do so, we plan to reduce the number of our new stores and renovations in fiscal year 2025 to accommodate a redesign, while also unlocking capital to support our broader turnaround.” For FY 2024, which ended Oct.

Mobile 277

Mobile Improvements Customer Experience Customer 277

Retail TouchPoints

DECEMBER 19, 2024

Nicholson brings 30 years of retail industry experience to the role, which he will assume in early 2025, including more than 20 years with Aholds U.S. Stop & Shop has appointed Lee Nicholson, currently SVP of Procurement for its parent company Ahold Delhaize USA , as its new EVP and Chief Merchant.

Operations 265

Operations Management Retail Customer 265

Forrester eCommerce

OCTOBER 22, 2024

The normally slow-moving technology infrastructure space will see significant disruption in 2025, driven by accelerated appetite for all things AI. Find out more in our 2025 predictions for technology infrastructure and operations.

Operations 195

Operations Technology Information Customer 195

Retail TouchPoints

NOVEMBER 22, 2024

In March 2024 BJ’s announced plans to open 12 new stores in its FY 2024, which ends in February 2025, along with 15 gas stations. The retailer currently operates 247 club stores and 182 BJ’s Gas locations in 20 states. The increases are the first in seven years.

Operations 276

Operations Retail Customer Marketing 276

365 Retail

JANUARY 9, 2025

In this article, well explore how these platforms stack up in terms of scalability, advanced features, and automation, helping you determine which is better suited for your business in 2025. For enterprises with large-scale operations, Klaviyo stands out as the more suitable platform.

Shopify 98

Shopify eCommerce Multi-channel Social Media 98

Retail TouchPoints

DECEMBER 23, 2024

The transaction, expected to close during the first half of 2025, will give the family members 50.1% For over a century, Nordstrom has operated with a foundational principle of helping customers feel good and look their best, said Erik Nordstrom in a statement. ownership of the company and 49.9% to Liverpool.

Department Stores 278

Department Stores Retail Banking Operations 278

Retail TouchPoints

NOVEMBER 8, 2024

1, 2025, Blotner will assume the role of President, Commercial and Operations, overseeing these combined functions as part of an integrated organizational model. “This integration will strengthen our decision-making and enhance our ability to lead in the market.”

Shipping Costs 280

Shipping Costs Retail Fulfillment Shipping 280

Retail TouchPoints

DECEMBER 6, 2024

Dollar General has announced a robust real estate strategy for 2025 that includes the opening of 575 stores and the remodeling of 4,250 others as it reported solid earnings for its fiscal 2024 Q3 (ended Nov. New Project Elevate Plan Features Light-Touch Remodels of More Mature Stores In the retailers fiscal 2025 (which ends Jan.

Customer Experience 285

Customer Experience Customer Improvements Retail 285

Retail TouchPoints

NOVEMBER 21, 2024

31, 2025 for a satisfactory arrangement to be reached. The deal with Kirkland’s includes a $25 million investment from Beyond and will see Kirkland’s operate a series of Bed Bath & Beyond stores. Bed Bath & Beyond parent company Beyond, Inc.

Payments 278

Payments Payment Services Customer Data Operations 278

Retail TouchPoints

DECEMBER 9, 2024

plans to open approximately 100 new stores in 2025 as it moves toward its eventual goal of operating 3,200 locations 200 more stores than its previous target as part of its Life Out Here 2030 strategic vision. Tractor Supply Co.

Supplies 277

Supplies B2B Operations Events 277

Retail TouchPoints

OCTOBER 25, 2024

Purchase price information for the deal, which is expected to close in Q1 2025, was not released. Tractor Supply also operates Petsense by Tractor Supply , a small-box pet specialty retailer with 205 stores in 23 states. The retailer anticipates leveraging its store footprint and digital offerings to expand Allivet’s reach.

Supplies 264

Supplies Specialty Retailers Operations Information 264

Retail TouchPoints

JANUARY 6, 2025

Campus foodservice leader Sodexo will open nearly 100 Food Hive markets on college campuses by 2026, beginning with the approximately 30 locations opening during the 2024-2025 academic year. I cant wait for our students to experience this fantastic one-stop-shop addition to our campus when we open in the spring of 2025.

Management 278

Management Consumer Marketing Other 278

Retail TouchPoints

FEBRUARY 18, 2025

In exchange, Kirklands has agreed to become Beyonds exclusive brick-and-mortar operator and licensee for aseries of small-format (up to 15,000square feet ) neighborhood Bed Bath & Beyond stores.The deal now also includes the operation of BuyBuy Baby stores , following Beyonds February 2025 acquisition of that brand.

eCommerce 179

eCommerce Shipping Costs Improvements Operations 179

lateshipment

FEBRUARY 21, 2025

Not only do you lose the revenue from the returned product, but you also incur operational expenseshandling return shipments, processing refunds, and restocking items. The post 11+ Return Reasons E-commerce Businesses Should Know in 2025 appeared first on Lateshipment.com. This adds up quickly and affects your profit margins.

eCommerce 130

eCommerce Shipping Costs Shipping Customer Loyalty 130

Retail TouchPoints

OCTOBER 28, 2024

Seven & i Holdings , parent company of 7-Eleven , plans to open 500 new “food-forward” convenience stores between 2025 and 2027. The “New Standard” stores will be larger than traditional 7-Eleven stores and will include expanded fuel offerings as well as digital innovations to support more frictionless shopper journeys.

Customer 277

Customer Customer Experience Operations Retail 277

Retail TouchPoints

NOVEMBER 6, 2024

Save A Lot is partnering with Retail Fluent Media Network (RFMN) to bring Digital Window Signs to stores, including 750 independently owned and operated locations across 32 U.S. To date, nearly 100 Save A Lot stores have rolled out 400 digital screens, and RFMN plans to nearly double the number of Digital Window signs in stores by Q1 2025.

Retail 278

Retail Events Operations Management 278

Retail TouchPoints

MARCH 10, 2025

The retailer, which operates 80 namesake stores and ecommerce site TheBay.com, is exploring strategic alternatives as it faces a volatile economic landscape, with both tariffs on U.S. Saks Global, which operates as a standalone entity distinct from Hudsons Bay. These bankruptcy proceedings dont affect U.S.-Saks

Operations 179

Operations Improvements Marketing Other 179

Retail TouchPoints

OCTOBER 11, 2024

Walmart will work with Solar Landscape to support 74 commercial rooftop solar projects that are expected to come online in 2024 and 2025 and create nearly 43 megawatts of solar capacity for communities in Maryland and Illinois.

Operations 278

Operations Consumer 278

Retail TouchPoints

NOVEMBER 11, 2024

Schwartz has served as the retailer’s COO since its inception, overseeing functions including product, technology, global operations and marketing, and as CEO, he plans to extend the company’s reach through brand growth, category diversification and market expansion.

Electronics 278

Electronics Apparel Marketing Operations 278

Retail TouchPoints

DECEMBER 3, 2024

RTFKT , the Web3 sneaker brand that Nike acquired in 2021 , will wind down operations by the end of January 2025, transitioning into an archived site to showcase the designs created for the platform. For its Q1 2025, which ended Aug. 31, 2024, Nike’s revenues of $11.6

Fashion 276

Fashion Operations 276

Forrester eCommerce

OCTOBER 24, 2024

For B2C CMOs, 2025 will be less sensationalized and more operationalized. They will step up in the broader business to lead amid a heightened confluence of operation and opportunity. The result?

B2C 221

B2C Operations Technology Marketing 221

Retail TouchPoints

DECEMBER 12, 2024

Lowes has revealed key elements of its 2025 Total Home Strategy, including the initial launch of a third-party online marketplace and loyalty program enhancements that will bring its DIY and professional programs into a single ecosystem. The home improvement retailer also plans to open 10 to 15 stores per year for the next several years.

Fulfillment 287

Fulfillment Supplies Improvements Customer 287