Retail TouchPoints

DECEMBER 5, 2024

She will oversee product, marketing, member support, trust and safety, and strategy and operations. ” Patel Goyal will move into her new role in January 2025, reporting directly to Silverman. She will continue as acting CEO of Depop through April 2025, working closely with Depop’s executive team to identify its next leader.

Gifts 279

Gifts Operations Customer Experience Events 279

Forrester eCommerce

OCTOBER 22, 2024

The normally slow-moving technology infrastructure space will see significant disruption in 2025, driven by accelerated appetite for all things AI. Find out more in our 2025 predictions for technology infrastructure and operations.

Operations 195

Operations Technology Information Customer 195

Retail TouchPoints

NOVEMBER 11, 2024

Schwartz has served as the retailer’s COO since its inception, overseeing functions including product, technology, global operations and marketing, and as CEO, he plans to extend the company’s reach through brand growth, category diversification and market expansion.

Electronics 278

Electronics Apparel Marketing Operations 278

Retail TouchPoints

DECEMBER 3, 2024

Our marketing and operations teams have already done a lot to build out our logistics and operations, so we can go anywhere. In 2025 we’ll be spending a lot of our energy and capital upgrading our digital stack, both the front-end website and backend technology. Is there a need for a brand like ours?

POS 286

POS Gifts Operations Arts 286

Retail TouchPoints

JANUARY 14, 2025

As advertisers seek more advanced targeting capabilities and measurable results across multiple channels, success in 2025 and beyond will depend on thoughtful design that prioritizes flexibility and customization. Planning for 2025 and Beyond In 2025, the retail media landscape will continue to evolve at an unprecedented pace.

Retail 173

Retail Technology Operations Channel 173

365 Retail

DECEMBER 4, 2024

Artificial Intelligence (AI) is the top technology UK retail leaders feel will unlock and accelerate growth for their businesses in 2025, according to the latest research from the Retail Technology Show (RTS), the leading event that connects Europe’s most forward-thinking retailers and leading tech innovators.

Technology 64

Technology Retail Events eCommerce 64

Groove

FEBRUARY 4, 2025

In this episode of eCommerce Masters Ethan Giffin sits down with Vance Ryan, Senior Solutions Architect at Shopware, to discuss why flexibility is a base-level requirement for B2B eCommerce operations. With a background in NetSuite and major enterprises like Adobe, he specializes in helping brands streamline operations and scale online.

B2B 289

B2B eCommerce Merchant Services Magento 289

Retail TouchPoints

MARCH 3, 2023

Best Buy is planning to evolve its operating model with a greater emphasis on smaller stores as the retailer plans to close 20 to 30 large-format stores, implement eight experiential store remodels and open approximately 10 additional outlet stores over the coming year.

Omnichannel 299

Omnichannel Operations Technology Improvements 299

Retail TouchPoints

JULY 29, 2024

Indianapolis, Phoenix and cities across New Hampshire, Rhode Island, Massachusetts and Connecticut — with the rollout scheduled to continue nationwide into 2025. The program is already live at stores in more than 16 markets — including Houston, Dallas, Philadelphia, Washington D.C.,

Technology 283

Technology Consumer Goods Supplies Improvements 283

ESW

FEBRUARY 18, 2025

Weve crunched the numbers, and here’s what we see coming for 2025 retail and ecommerce trends. The state of retail in 2025 Retail is a booming market, projected to reach $28 trillion by 2028. Prediction: Success will hinge on technology adoption to manage costs while retaining customers.

eCommerce 78

eCommerce Payment Services Payments Retail 78

Retail TouchPoints

JUNE 15, 2020

Other operations will innovate, but will this be enough? A concerted use of technology can help, including robots. Large areas can be disinfected via electrostatic spray technology, so cleaners can dedicate most of their work to high-touch areas. Technology Builds Trust. Let’s Fix The Fear.

Operations 317

Operations Small Business Retail Retail Technology 317

Forrester eCommerce

OCTOBER 24, 2024

For B2C CMOs, 2025 will be less sensationalized and more operationalized. They will step up in the broader business to lead amid a heightened confluence of operation and opportunity. The result?

B2C 221

B2C Operations Technology Marketing 221

365 Retail

DECEMBER 24, 2024

The retail industry is approaching 2025 with significant momentum and a dynamic landscape shaped by notable developments over the past year. A new government in the UK introduced policies that have influenced business operations and consumer spending patterns, particularly in areas such as taxation and sustainability incentives.

eCommerce 64

eCommerce Retail Omnichannel Technology 64

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 28, 2025

Retailers are moving faster than ever to adopt technology that drives business success. Whether its improving customer experiences or optimizing supply chains, staying on top of retail technology trends is essential for remaining competitive. Here are five critical retail technology trends that will drive innovation in 2025: 1.

Technology 52

Technology Payment Services Retail Order Fulfillment 52

Retail TouchPoints

SEPTEMBER 11, 2023

Customers expect technology to work consistently, and if it doesn’t, it can lead to a frustrating experience. That’s where cloud-optional technology comes into play. Apps are built to operate without reliance on the cloud and work as intended even with a weak or nonexistent internet connection.

Technology 264

Technology Point of Sale Customer Experience Customer Loyalty 264

lateshipment

MARCH 3, 2025

With automation, businesses can streamline operations, cut down on errors, and keep customers happier than ever. Shipping automation involves automating your commercial shipping operations. Automating your shipping operations also drives efficiency, which leads to improved productivity. Spoiler alert: its a total game-changer.

Shipping Costs 130

Shipping Costs Shipping eCommerce Operations 130

365 Retail

NOVEMBER 5, 2024

Registration for the Retail Technology Show (RTS), the leading event that connects Europe’s most forward-thinking retailers and leading tech innovators, is now open. It’s the huge range of different people from all elements of retail [and] some incredible technologies that are coming out, [which makes RTS] so exciting and inspiring.”

Technology 64

Technology Retail Events eCommerce 64

lateshipment

FEBRUARY 1, 2025

Enter returns management softwarea robust tool that transforms returns headaches into streamlined operations. Further, these tools track and collect valuable returns and exchange data that can help you optimize your operations. Thats a steep cost for facilitating a return. Pricing: Contact sales G2 Rating: 4.3/5

Management 130

Management Shipping Costs eCommerce eCommerce Platforms 130

Retail TouchPoints

MARCH 4, 2025

Martin was joined by Randy Lack, General Manager, Computer Vision, AI and Retail at Dell Technologies , and Seemantini Godbole, EVP, Chief Digital and Information Officer at Lowes, during a 2025 NRF Big Show session, How Lowes Leverages AI to Become an Agile Digital Retailer. (At

Games 266

Games Information Retail Technology 266

365 Retail

MARCH 27, 2025

As the retail industry braces for another year of rapid innovation and transformation, the Retail Technology Show (RTS) 2025 returns as a key fixture in the sectors calendar. Here are five standout reasons why RTS 2025 should be firmly in your diary.

Technology 59

Technology Retail Payment Services Events 59

Retail TouchPoints

MARCH 5, 2025

20 New Brick-and-Mortar Stores Planned for 2025 As part of ongoing efforts to add more than 300 stores over 10 years, Target plans to open approximately 20 new stores this year, the majority being large-format locations, as well as investing in remodeling many more across the country, according to a company statement. billion to $106.6

Food and Beverages 179

Food and Beverages Clothing Supplies Toys 179

Retail TouchPoints

MARCH 15, 2024

Ulta Beauty , which posted strong financial results for 2023, will move into Mexico next year as part of a joint venture with global brands operator Axo. The retailer’s $11.2 billion in net sales for FY 2023, which ended Feb. 3, 2024, was 9.8% higher than the previous year, fueled by a comparable sales rise of 5.7%. million members.

Technology 260

Technology Operations Customer Retail 260

Retail TouchPoints

MARCH 26, 2025

from the $743 billion returned in 2023, and all indications are that these numbers will continue to climb in 2025. Blue Yonders robust technology will be the driving force, allowing FedEx to power more retail counters and return processing centers across the U.S., further enhancing the convenience of the service.

Department Stores 162

Department Stores Supplies Customer Experience Presentation 162

Forrester eCommerce

DECEMBER 17, 2024

This blog provides a 2024 year in review of the sales technology market, along with a view on how it will impact 2025.

Technology 195

Technology Blog Marketing Operations 195

Retail TouchPoints

SEPTEMBER 14, 2022

Starbucks is preparing for the future with Starbucks Odyssey, a new experience that will be powered by Web3 technology, and the release of its Reinvention plan, a three-year financial roadmap that aims to deliver 7% to 9% comparable store sales growth and 10% to 12% revenue growth annually. company-operated stores.

Food and Beverages 264

Food and Beverages Cryptocurrencies Technology Mobile 264

Retail TouchPoints

MARCH 25, 2025

This new integration will give Hy-Vee RedMedia access both to Instacarts ad technology and its CPG advertising ecosystem, which delivers advertiser demand from more than 7,000 brands. For Hy-Vee RedMedia advertisers, the Carrot Ads capabilities will be available later in 2025. More details below.)

Fulfillment 147

Fulfillment eCommerce Operations Customer 147

Retail TouchPoints

AUGUST 9, 2022

The company outlined three 2025 goals that form its first urgent commitments to improve CBH products: 60% certified preferred fibers in its textile assortment; 50% Forest Stewardship Council (FSC)-certified furniture; and 100% Greenguard Gold Certified Crate & Kids furniture.

Supplies 321

Supplies Improvements Customer Experience Operations 321

365 Retail

MARCH 29, 2025

Email marketing has been a cornerstone of digital marketing strategies for years, but in 2025, it is playing an even more crucial role in the retail industry. This article explores the latest trends and strategies that make email marketing an essential tool for the retail industry in 2025.

Marketing 59

Marketing Retail Mobile Recommendation 59

Retail TouchPoints

JANUARY 25, 2021

Businesses across sectors are turning to voice technologies in response to COVID-19 health and safety concerns. To mitigate health and safety concerns and deliver on these expectations, retailers are designing touchless shopping experiences with the help of voice and speech recognition technology. The industry, valued at $5.2

Technology 217

Technology Consumer Retail Other 217

Retail TouchPoints

MARCH 20, 2024

Lore himself even added $100 million to the funding pot to support Wonder’s top three priorities: Physical expansion: The company plans to reach 35 physical locations by the end of 2024 and 90 by the end of 2025. At the top of the list are two new food hall storefronts in Teterboro and Ledgewood, N.J.,

Technology 312

Technology Operations Improvements Customer Experience 312

365 Retail

MARCH 10, 2025

Adam Jay, CEO of fashion resale platform Vinted, has once again been named as the top retail innovator in the 2025 Retail Disruptors & Innovators report, released today by Retail Insider in partnership with the Retail Technology Show (RTS), the flagship event that connects retails changemakers with leading tech providers.

Retail 64

Retail Fashion Clothing Events 64

Retail TouchPoints

OCTOBER 8, 2024

Department store retailer Belk has debuted the Belk Media Network using technology from Criteo , offering brands and agencies access to its audience of high-earning, predominantly women shoppers via ads on its owned-and-operated properties. Belk, which operates nearly 300 stores across the Southeast U.S.,

Department Stores 263

Department Stores Retail Operations Technology 263

Retail TouchPoints

SEPTEMBER 23, 2022

Amazon previously invested in Infinium through its Climate Pledge Fund , a $2 billion venture investment program that invests in companies building technologies, products and services that can help accelerate the path toward a net-zero carbon future.

Supplies 325

Supplies Travel Technology Fulfillment 325

Retail TouchPoints

SEPTEMBER 24, 2024

Through the remainder of 2024 and into 2025, Kay Jewelers plans to enhance its retail store design and customer experience. Kay, now part of Signet Jewelers , operates more than 1,000 stores. Store redesigns are being crafted to create a more comfortable setting for exploration, assisted by personalization technology.

Jewelry 289

Jewelry Customer Customer Experience Operations 289

ChannelSale

JANUARY 13, 2025

The forecasts said this figure would reach $8 trillion by 2026 impelled by technological changes, changing buyers’ behavior, and innovative sale strategies. What’s in Store for 2025? As the year 2025 unfolds, several transformational trends are about to sweep the e-commerce sector.

eCommerce 59

eCommerce Payment Services Social Media eCommerce Marketing 59

Mi9

DECEMBER 4, 2024

Mobile POS systems (mPOS) have emerged as a powerful tool for retailers to meet these expectations while simultaneously streamlining operations, enhancing flexibility, and driving sales. By reducing the complexities associated with traditional POS setups, mPOS technology improves operational fluidity and supports a more agile workforce.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52