Forrester eCommerce

OCTOBER 23, 2024

Find out what’s in store for software developers in our 2025 predictions for software development. AI assistants are only the beginning of the generative AI software development revolution.

Technology 459

Technology Operations Customer 459

Forrester eCommerce

FEBRUARY 3, 2025

Couldnt make the recent webinar covering our 2025 technology and security predictions? Check out the webinar replay and read our analysts responses to some of the most pressing attendee questions about the year ahead.

Technology 355

Technology Webinar Customer 355

Forrester eCommerce

OCTOBER 23, 2024

After a challenging 2024, two themes will dominate the enterprise software market in 2025: trust and value. Learn more in our 2025 predictions for enterprise software.

Marketing 397

Marketing Information Management Technology 397

Retail TouchPoints

JANUARY 7, 2025

Consumers will now be able to use Samsung s 2025 Bespoke refrigerator models equipped with digital screens to replenish the items inside their fridge, thanks to a new partnership with Instacart and Samsungs proprietary food recognition technology, AI Vision Inside.

Electronics 273

Electronics Technology Consumer Retail 273

Forrester eCommerce

AUGUST 1, 2024

Business and technology leaders are gearing up to spend in the coming year. Making the most of modest budget hikes will take cross-functional collaboration, a willingness to part with outdated tech, and strategic experimentation with (and beyond) AI.

Technology 497

Technology Customer Experience B2B Marketing 497

Forrester eCommerce

FEBRUARY 11, 2025

Forresters latest global technology market forecast shows robust growth of 5.6% in 2025 driving the market to $4.9 Learn what's driving this growth and how to plan for the year ahead.

Technology 221

Technology Marketing Information Customer 221

Forrester eCommerce

AUGUST 1, 2024

Technology architecture leaders see positive economic signs heading into the 2025 budget planning season. Find out how you can optimize your budget in the year ahead to fund new technology investment and experimentation.

Technology 273

Technology 273

Forrester eCommerce

OCTOBER 22, 2024

In 2025, the true potential of generative AI as a growth driver will be tested. B2B marketing, sales, and product teams should prepare for the good, bad, and even ugly outcomes of trying to generate value from this hot technology.

B2B 307

B2B Technology Marketing Management 307

Retail TouchPoints

DECEMBER 5, 2024

” Patel Goyal will move into her new role in January 2025, reporting directly to Silverman. She will continue as acting CEO of Depop through April 2025, working closely with Depop’s executive team to identify its next leader. All of these leadership changes will take place in January 2025.

Gifts 279

Gifts Operations Customer Experience Events 279

Retail TouchPoints

DECEMBER 12, 2024

The partnership will go live in February 2025. “Grocery TV’s technology allows us to elevate our in-store experience and streamline our retail media execution,” said Kathryn Mazza, SVP of RedMedia at Hy-Vee in a statement. including Harps Food Stores , ShopRite , Smart & Final and Winn-Dixie.

Retail 276

Retail Management Technology Omnichannel 276

365 Retail

DECEMBER 4, 2024

Artificial Intelligence (AI) is the top technology UK retail leaders feel will unlock and accelerate growth for their businesses in 2025, according to the latest research from the Retail Technology Show (RTS), the leading event that connects Europe’s most forward-thinking retailers and leading tech innovators.

Technology 65

Technology Retail Events eCommerce 65

Forrester eCommerce

AUGUST 1, 2024

Technology leaders find themselves at a crossroads this budget planning season. Get pragmatic advice on where to spend your tech budget in 2025 to achieve better business outcomes.

Technology 273

Technology Information 273

Forrester eCommerce

MARCH 26, 2025

In 2025, European technology spending will see a significant uptick of 5% to reach a monumental 1.4 Find out which sectors and categories will drive the growth in this preview of our annual European tech market forecast.

Technology 221

Technology Marketing Information B2B 221

Retail TouchPoints

DECEMBER 17, 2024

This is not just an investment in infrastructure and technology; it is an investment in people, in communities, said Cristin Barrientos, President and CEO of Walmart Chile in a statement. Walmart will invest $1.3 The five -year investment plan will create 4,000 new jobs in the country.

Operations 244

Operations Supplies Technology eCommerce 244

Retail TouchPoints

NOVEMBER 11, 2024

Schwartz has served as the retailer’s COO since its inception, overseeing functions including product, technology, global operations and marketing, and as CEO, he plans to extend the company’s reach through brand growth, category diversification and market expansion.

Electronics 278

Electronics Apparel Marketing Operations 278

Retail TouchPoints

JANUARY 14, 2025

As advertisers seek more advanced targeting capabilities and measurable results across multiple channels, success in 2025 and beyond will depend on thoughtful design that prioritizes flexibility and customization. Planning for 2025 and Beyond In 2025, the retail media landscape will continue to evolve at an unprecedented pace.

Retail 173

Retail Technology Operations Channel 173

Retail TouchPoints

NOVEMBER 4, 2024

Reju, which is owned by Technip Energies and relies on technology that originated with IBM research, is developing an infrastructure to take textile waste and regenerate it at scale, starting with polyester. Among the products that are not reused, less than 1% are recycled globally today.

Clothing 277

Clothing Supplies Technology Marketing 277

365 Retail

NOVEMBER 5, 2024

Registration for the Retail Technology Show (RTS), the leading event that connects Europe’s most forward-thinking retailers and leading tech innovators, is now open. It’s the huge range of different people from all elements of retail [and] some incredible technologies that are coming out, [which makes RTS] so exciting and inspiring.”

Technology 65

Technology Retail Events eCommerce 65

Forrester eCommerce

OCTOBER 24, 2024

As retailers brace for a challenging 2025, technology will play a crucial role in offsetting the impact of waning consumer demand on their business.

Retail 221

Retail Technology Consumer 221

ESW

FEBRUARY 18, 2025

Weve crunched the numbers, and here’s what we see coming for 2025 retail and ecommerce trends. The state of retail in 2025 Retail is a booming market, projected to reach $28 trillion by 2028. Prediction: Success will hinge on technology adoption to manage costs while retaining customers.

eCommerce 78

eCommerce Payment Services Payments Retail 78

Retail TouchPoints

MARCH 5, 2025

20 New Brick-and-Mortar Stores Planned for 2025 As part of ongoing efforts to add more than 300 stores over 10 years, Target plans to open approximately 20 new stores this year, the majority being large-format locations, as well as investing in remodeling many more across the country, according to a company statement. billion to $106.6

Food and Beverages 179

Food and Beverages Clothing Supplies Toys 179

Retail TouchPoints

JULY 29, 2024

Indianapolis, Phoenix and cities across New Hampshire, Rhode Island, Massachusetts and Connecticut — with the rollout scheduled to continue nationwide into 2025. The program is already live at stores in more than 16 markets — including Houston, Dallas, Philadelphia, Washington D.C.,

Technology 283

Technology Consumer Goods Supplies Improvements 283

365 Retail

DECEMBER 24, 2024

The retail industry is approaching 2025 with significant momentum and a dynamic landscape shaped by notable developments over the past year. At the same time, technological advancements have opened the door for greater personalisation, new revenue models, and more seamless shopping experiences across digital and physical channels.

eCommerce 65

eCommerce Retail Omnichannel Technology 65

Forrester eCommerce

OCTOBER 22, 2024

The normally slow-moving technology infrastructure space will see significant disruption in 2025, driven by accelerated appetite for all things AI. Find out more in our 2025 predictions for technology infrastructure and operations.

Operations 195

Operations Technology Information Customer 195

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 28, 2025

Retailers are moving faster than ever to adopt technology that drives business success. Whether its improving customer experiences or optimizing supply chains, staying on top of retail technology trends is essential for remaining competitive. Here are five critical retail technology trends that will drive innovation in 2025: 1.

Technology 52

Technology Payment Services Retail Order Fulfillment 52

Retail TouchPoints

DECEMBER 3, 2024

We have a robust budget to continue our digital and technology evolution: we just implemented a new state-of-the-art POS system, and there will be additional implementations of inventory and order management solutions. We want to be “fast followers” so that our teams are getting what they need to perform effectively.

POS 286

POS Gifts Operations Arts 286

365 Retail

MARCH 27, 2025

As the retail industry braces for another year of rapid innovation and transformation, the Retail Technology Show (RTS) 2025 returns as a key fixture in the sectors calendar. Here are five standout reasons why RTS 2025 should be firmly in your diary.

Technology 59

Technology Retail Payment Services Events 59

Retail TouchPoints

FEBRUARY 18, 2025

Best Buy employees can select from programs in areas such as business and information technology and also will have access, through Strayer University, to Sophia Learning an online, on-demand, self-paced learning platform providing college-level general education courses, most of which qualify for college credit.

Electronics 261

Electronics Fulfillment Management Customer Experience 261

Retail TouchPoints

SEPTEMBER 11, 2023

Customers expect technology to work consistently, and if it doesn’t, it can lead to a frustrating experience. That’s where cloud-optional technology comes into play. According to Gartner , by 2025, 75% of enterprise-generated data will be created and processed at the edge.

Technology 264

Technology Point of Sale Customer Experience Customer Loyalty 264

Retail TouchPoints

MARCH 26, 2025

from the $743 billion returned in 2023, and all indications are that these numbers will continue to climb in 2025. Blue Yonders robust technology will be the driving force, allowing FedEx to power more retail counters and return processing centers across the U.S., further enhancing the convenience of the service.

Department Stores 162

Department Stores Supplies Customer Experience Presentation 162

Retail TouchPoints

OCTOBER 21, 2024

Beyond also will support Kirkland’s digital transformation through improvements in its ecommerce technology. of Kirkland’s incremental growth in ecommerce revenue.

Operations 264

Operations Financial Services Arts eCommerce Technology 264

Forrester eCommerce

DECEMBER 17, 2024

This blog provides a 2024 year in review of the sales technology market, along with a view on how it will impact 2025.

Technology 195

Technology Blog Marketing Operations 195

Retail TouchPoints

MARCH 4, 2025

Martin was joined by Randy Lack, General Manager, Computer Vision, AI and Retail at Dell Technologies , and Seemantini Godbole, EVP, Chief Digital and Information Officer at Lowes, during a 2025 NRF Big Show session, How Lowes Leverages AI to Become an Agile Digital Retailer. (At

Games 266

Games Information Retail Technology 266

Forrester eCommerce

OCTOBER 24, 2024

For B2C CMOs, 2025 will be less sensationalized and more operationalized. The result? They will step up in the broader business to lead amid a heightened confluence of operation and opportunity.

B2C 221

B2C Operations Technology Marketing 221

Retail TouchPoints

JANUARY 2, 2025

The Retail TouchPoints editors have identified 10 of the most-read news stories this past year many of which exemplify key trends that will continue to resonate throughout 2025. For better or worse, 2024 is now in the books, but we cant resist one more look back.

Retail 278

Retail Payments Payment Services Supplies 278