Retail TouchPoints

APRIL 11, 2022

The company — which operates 650 locations under the DSW Designer Shoe Warehouse and The Shoe Company banners —announced plans to nearly double sales of its owned brands, from 19% of the business to one-third by fiscal 2026 (the fiscal year ending January 30, 2027).

Sporting Goods 329

Sporting Goods Accessories Supplies Apparel 329

Retail TouchPoints

AUGUST 30, 2021

Global BNPL spend will reach $995 billion in 2026 , accounting for 24% of physical goods purchased by value, according to data from Juniper Research. BNPL brings forward the timeframe of an actual purchase,” said Chris Ventry, VP in the Consumer and Retail practice of SSA & Company in an interview with Retail TouchPoints.

Payment Services 295

Payment Services Consumer Customer Retail 295

Retail TouchPoints

MAY 17, 2022

There was a time, not too long ago, when it took a lot of convincing to get consumers to consider secondhand. Now, both consumers and the retailers that serve them are quite willingly jumping on the resale bandwagon, driving an already hot sector toward even further growth. Retailers and Brands Take the Baton.

Apparel 321

Apparel Fashion Retail Consumer 321

Retail TouchPoints

FEBRUARY 7, 2024

The retailer currently operates 24 stores across nine states, with plans to create a 60 -store footprint in the U.S. Primark plans to import cargo through the Jacksonville Port Authority, an international trade seaport located within a one-day truck drive of nearly 100 million U.S. We’ve seen growing demand for Primark stores across the U.S.,

Fashion 264

Fashion Operations Retail Consumer 264

Retail TouchPoints

JUNE 10, 2024

stores by 2026, testing of a Gen AI-powered digital shopping assistant and the integration of drone delivery into its app. stores by 2026. The new tech includes the rollout of digital shelf labels at all 2,300 U.S. in a state m ent.

Retail 299

Retail Mobile Fulfillment Games 299

Retail TouchPoints

OCTOBER 16, 2024

Ulta Anticipates Growth to Pick Up in 2025, 2026 The retailer also has maintained its guidance for fiscal 2024, which ends Feb. In the long term, Ulta is targeting 4% to 6% net sales growth in 2026 and beyond. 3, 2025, with an anticipated $11 billion to $11.2 billion in net sales for the year.

Beauty and Health 263

Beauty and Health Omnichannel Events Retail 263

Retail TouchPoints

JULY 25, 2024

According to a study commissioned by AI voice solution Tenyx and conducted by Centiment, seven out of every 10 consumers are frustrated with current virtual agents, and 55% of respondents said they would either stop doing business or go with a different company if faced with the automated customer service technologies in use today.

Customer Retention 338

Customer Retention Customer Technology Consumer 338

Retail TouchPoints

SEPTEMBER 24, 2024

1, 2026, is designed to close a loophole in the plastic bag ban that was passed by the California legislature in 2014 and affirmed by voters in a 2016 referendum, according to the AP. California Governor Gavin Newsom has signed a bill banning retailers from offering any type of plastic bag to customers at the point of sale.

Point of Sale 262

Point of Sale Consumer Customer Retail 262

Retail TouchPoints

MARCH 12, 2024

Since that time events precipitated by the COVID pandemic — including product shortages, high inflation and the closure of countless small businesses — have only heightened consumers’ awareness of the current corporate power dynamics. That means consumers, but it also means independent business.”

Small Business Retail 328

Small Business Retail Marketing Webinar Books 328

Retail TouchPoints

JANUARY 30, 2023

Consumers purchase groceries through the Addie’s app or website and then choose a pickup window. ” The pandemic served as a propellent for online grocery, and many consumers aren’t returning to traditional in-store shopping: online grocery is expected to account for 20.5% grocery sales by 2026, according to Mercatus.

Consumer 312

Consumer Management Technology Other 312

RetailDive

FEBRUARY 10, 2022

The firm predicts 25% of people will spend at least one hour a day in the metaverse to work, shop, learn, socialize or consume entertainment by then.

Consumer 130

Consumer 130

GetElastic

FEBRUARY 7, 2023

Here’s what Gartner predicts: “By 2026, the speed of digital innovation will improve by 60%, relative to 2022, for organizations that have established mechanisms to reuse composable digital commerce modules.” “By A poor experience with one seller can create a domino effect and damage consumer confidence in other sellers.

Consumer 148

Consumer Demo Improvements Customer Experience 148

Retail TouchPoints

SEPTEMBER 24, 2024

Nearly three of every 10 purchases by American consumers will be made online as the end of this decade nears, according to projections from Forrester in its U.S. BOPIS sales got a huge boost from the COVID era and have remained popular for many consumers even as the pandemic has faded. Online Retail Forecast, 2024 to 2029.

Reference 284

Reference Automotive Consumer Electronics Online Retail 284

Retail TouchPoints

DECEMBER 6, 2024

The new store concept was unveiled at Carters first flagship in Atlanta this past October, with plans to expand the concept nationwide by 2026. The company also is unveiling new artwork, fonts, colors, prints and fabrics based on consumer insights and trends.

Apparel 288

Apparel Fashion Social Media Consumer 288

Retail TouchPoints

MAY 9, 2023

Consumables Division. Walmart plans to introduce automation at nearly two-thirds of its stores and aims to have approximately 55% of its fulfillment center volume move through automated facilities by the end of fiscal 2026. Watkins is a 24 -year Walmart veteran who has served in multiple roles, most recently as EVP of the U.S.

Fulfillment 277

Fulfillment Improvements Customer Experience Operations 277

Retail TouchPoints

JUNE 28, 2022

Recommerce, the sale of secondhand merchandise, is a hot topic as consumers become more enthused about recycling goods rather than contributing to enormous mountains of landfill waste. While secondhand marketplaces are steadily growing, they barely make a dent in the billions of items today’s consumers generate. Take the U.S.

Merchant Services 268

Merchant Services Fashion Consumer Technology 268

Retail TouchPoints

JANUARY 17, 2024

Together, we’re getting consumers and brands alike to understand the power of resale and keep well-made items in circulation. Implementation of the DPP requirement will be rolled out in a staggered fashion from 2026 to 2030, beginning with batteries. This partnership is far bigger than The RealReal.

Fashion 264

Fashion Technology Information Consumer 264

Retail TouchPoints

APRIL 10, 2023

Central to this effort will be transitioning to SAP’s Enterprise Resource Planning (ERP) system, an endeavor that won’t be completed until 2026. The key, according to Van Dijk, is having “a lean operation behind the scenes that will allow us to provide the right information to our consumers,” in particular when it comes to inventory.

Jewelry 283

Jewelry Omnichannel Operations Technology 283

Retail TouchPoints

DECEMBER 19, 2024

The superior performance of commerce media inventory has propelled it into the fastest-growing advertising segment, with McKinsey predicting it will surpass $100 billion in revenue as soon as 2026. Just a glance at the rise of retail media, for example, proves how this branch of ad inventory sets new standards for performance.

Presentation 225

Presentation Consumer Marketing Other 225

Retail TouchPoints

JUNE 9, 2022

The new investment will help Recover increase its production to more than 350,000 metric tons of recycled cotton fiber per year by 2026, saving up to 5 trillion liters of water annually — the equivalent of the drinking water consumed by over 4.5 billion people each year.

Apparel 273

Apparel Arts Fashion Supplies 273

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time.

Shipping Costs 280

Shipping Costs Shipping eCommerce Small Business Retail 280

Retail TouchPoints

DECEMBER 6, 2024

30, 2026) Dollar General plans to execute approximately 4,885 real estate projects, including: The opening of 575 new stores in theU.S.; The company also announced that it was testing out same-day delivery in 75 stores with plans to expand to thousands of stores if the test performs well.

Customer Experience 283

Customer Experience Customer Improvements Retail 283

RetailDive

MAY 20, 2022

Consumers are turning to used goods to save money during a time of high inflation, a new report found.

Marketing 132

Marketing Consumer 132

Retail TouchPoints

AUGUST 11, 2022

The secondhand retail sector is projected to double over the next five years, reaching $82 billion by 2026, according to the 10 th annual ThredUP Resale Report. At launch, Pre-loved will only be available in Finland, but Marimekko plans to expand the service to other markets in the near future.

Sporting Goods 264

Sporting Goods Outdoor Gifts Other 264

Retail TouchPoints

MARCH 21, 2023

Citing the growing popularity of sneakers among consumers of all ages and lifestyles, the company is looking to push its advantage in the category by enhancing its focus on “all things sneakers,” investing in new technologies and streamlining its business.

Operations 278

Operations Omnichannel Presentation eCommerce 278

Retail TouchPoints

JANUARY 9, 2024

According to McKinsey , the growth of RMNs could represent as much as $100 billion in ad spending by 2026. Digital Audio Meets Consumers Where they Spend Their Time In 2022, 74% of US internet users, or 222.7 Simply by checking a few boxes in your programmatic platform, new inventory types are ready to activate and test.

Retail 290

Retail Omnichannel Channel Mobile 290

Retail TouchPoints

SEPTEMBER 7, 2023

The pace of technological change — as well as consumers’ increasing demand for always-on-shopping, anytime, anywhere — has left some retailers struggling to innovate digitally to meet customers’ evolving wants and needs. Greater personalization for consumers has always been one of the primary promises of digital transformations.

Customer Experience 290

Customer Experience Technology Customer Retail 290

Retail TouchPoints

JULY 15, 2022

Next year, [retail media] will be about $50 billion in media spend, which is about 25% of all digital media, and we’re seeing forecasts of around $100 billion by 2026.”. “We’re seeing something like 50 retail networks launched in the U.S. There are a number of reasons behind the rush to set up RMNs.

Retail 290

Retail Download Marketing Customer Experience 290

Retail TouchPoints

MARCH 24, 2022

We are eager to continue to test and iterate on these new concepts as consumer needs continue to evolve.” ” While traditionally one of the slowest retail sectors to embrace ecommerce, grocers were forced to quickly evolve during the pandemic as stores shuttered and customers demanded new ways to get their essentials.

Fulfillment 278

Fulfillment eCommerce Operations Omnichannel 278

Retail TouchPoints

DECEMBER 29, 2023

The humble sneaker has long been a staple item in closets everywhere for consumers of all ages. The consistent appeal of sneakers and sportswear has grown in recent times with customers, particularly from the Gen Z demographic , continuing to favor them as everyday items for leisure and now work.

Apparel 284

Apparel eCommerce Fulfillment Order Fulfillment 284

Retail TouchPoints

MAY 6, 2021

The problem became even more acute amid the pandemic, with consumers increasingly coming to expect free delivery and returns. Those numbers don’t include $17.78 retailers pay for failed deliveries, or the $309 billion the industry paid in 2019 (about 20% of ecommerce sales) on returns, according to an Appriss Retail research report.

Fulfillment 344

Fulfillment Department Stores Supplies Financial Services 344

Retail TouchPoints

AUGUST 27, 2021

Even before the COVID-19 pandemic dramatically accelerated the growth of ecommerce and raised consumer expectations for seamless, almost instantaneous fulfillment, on-demand deliveries were already becoming the norm across the globe. billion in 2026. In the U.S. billion in 2020 to $33.7 The Tradeoff. Not necessarily.

Customer 264

Customer Fulfillment Consumer Omnichannel 264

Retail TouchPoints

NOVEMBER 10, 2023

As consumer spending dips, retailers and ecommerce businesses are facing a perfect storm that is impacting their digital advertising ROI. The result is a growing need to optimise digital campaigns to ensure they are reaching the right consumers and delivering legitimate traffic to their websites. trillion by 2026.

Marketing 325

Marketing eCommerce Mobile Retail 325

Retail TouchPoints

APRIL 14, 2023

In recent years, the financial landscape has changed dramatically with new economic challenges making it increasingly difficult for consumers to commit to recurring monthly payments. Consumer concerns around inflation also remain “highly elevated”. trillion by 2026, growing at a compound annual growth rate (CAGR) of 9.5%.

Payment Services 278

Payment Services Subscription Banking Information 278

Retail TouchPoints

APRIL 20, 2022

billion globally by 2026. Together, Temeka and CS Hudson provide end-to-end support as Cookies and Dr. Greenthumb’s strive to reach their growth goals and immerse consumers in their brand stories. Technology is thoughtfully embedded into the entire customer experience to serve both consumers and budtenders.

Retail 354

Retail Social Media Technology Events 354

Retail TouchPoints

APRIL 10, 2023

For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. Breaking down regional payment barriers starts with meeting consumers’ preferred payment methods and needs regardless of where they live or travel. trillion by 2026. The good news?

Payment Services 264

Payment Services Merchant Services Payments eCommerce 264

Retail TouchPoints

OCTOBER 28, 2021

And increasingly, consumers are reselling those items rather than leaving them to gather dust or putting them out on the curb — particularly as a growing number of digital resale platforms make that process easier than ever before. Shifting Consumer Sentiment Lifts Secondhand Stigma. billion items. ‘Tis the Season for Secondhand.

Supplies 279

Supplies Gifts Retail Toys 279