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Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage

Retail TouchPoints

Mobile-first consumers: With 91% of shoppers using a smartphone to make purchases, mobile commerce sales are expected to account for 62% of all retail sales by 2027. Integrating secure and fast payment gateways is vital to handle spikes in traffic and transactions. Mobile wallets provide the convenience shoppers have come to expect.

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How Retail Businesses Can Use Customer Data to Enhance Targeted Marketing

Retail TouchPoints

Reward Your Most Loyal Customers. Loyalty programs offer another tool to track buying behavior and gather customer data while also driving additional revenue. billion by 2027, with a compound annual growth rate of 19.9% The global loyalty management market stood at $2.47 billion in 2019 and is projected to reach $10.02

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The Future of Retail is Multilingual

Retail TouchPoints

Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success. Ensuring private customer data is kept private is not just a best practice — in some places, it is the law.

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Supply Chain Digitalization Challenges that Every Retailer Faces and how to Mitigate Them

Retail TouchPoints

The weakest links in supply chains are mostly targeted by the attackers, with irreparable impact on business performance and customer experience for the retailers. Fetching useful insights from customer data. The global data analytics market is projected to grow at a CAGR of 13.84% in the period between 2023 and 2027.

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Contentsquare CMO Reveals Why Brands’ Best Acquisition Strategy is a Retention Strategy

Retail TouchPoints

trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. Success lies in understanding customer data and using digital experience insights to improve CX across the board. Ecommerce sales are expected to hit $6.3

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Beyond Click & Collect: True omnichannel retail in 2024

iVend

CAGR between 2020 and 2027 taking it to a global value of US $16.9 Gift cards: a gift card is an opportunity to gain new customers, so omnichannel retailers need to make the process of spending their card as frictionless as possible, to turn the recipient into a returning customer.

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Retail Media: Everything You Need to Know

Retail TouchPoints

And those numbers will only grow, with Group M predicting that retail media advertising will increase 60% by 2027, exceeding the expected growth for all digital advertising. ad spending by 2027. Emarketer estimates that retail media networks will bring in $106 billion in U.S. Back to top Why is retail media growing so fast?

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