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Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success. Research shows that nearly 30% of businesses lacking appropriate multilingual support have lost customers.
trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. Success lies in understanding customerdata and using digital experience insights to improve CX across the board. Ecommerce sales are expected to hit $6.3
With a compound annual growth rate of 11.3% (2023-2027), the market is expected to reach a volume of US$11,707 million by 2027. billion in 2023, with a projected annual growth rate of 6.33% (CAGR 2023-2027). This will help build customer trust and credibility and ultimately increase customerretention and loyalty.
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