Remove 2027 Remove Customer Data Remove Mobile
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Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage

Retail TouchPoints

Mobile-first consumers: With 91% of shoppers using a smartphone to make purchases, mobile commerce sales are expected to account for 62% of all retail sales by 2027. Mobile wallets provide the convenience shoppers have come to expect. and 3.3%, to nearly $1.59 trillion between November 2024 and January 2025.

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How Retail Businesses Can Use Customer Data to Enhance Targeted Marketing

Retail TouchPoints

Reward Your Most Loyal Customers. Loyalty programs offer another tool to track buying behavior and gather customer data while also driving additional revenue. billion by 2027, with a compound annual growth rate of 19.9% The global loyalty management market stood at $2.47 billion in 2019 and is projected to reach $10.02

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Contentsquare CMO Reveals Why Brands’ Best Acquisition Strategy is a Retention Strategy

Retail TouchPoints

trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. Success lies in understanding customer data and using digital experience insights to improve CX across the board. Mobile delivered 77% of traffic, but only 56% of revenue. Ecommerce sales are expected to hit $6.3

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Beyond Click & Collect: True omnichannel retail in 2024

iVend

CAGR between 2020 and 2027 taking it to a global value of US $16.9 Gift cards: a gift card is an opportunity to gain new customers, so omnichannel retailers need to make the process of spending their card as frictionless as possible, to turn the recipient into a returning customer.

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Retail Media: Everything You Need to Know

Retail TouchPoints

And those numbers will only grow, with Group M predicting that retail media advertising will increase 60% by 2027, exceeding the expected growth for all digital advertising. ad spending by 2027. Emarketer estimates that retail media networks will bring in $106 billion in U.S. Back to top Why is retail media growing so fast?

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Why Brands Should Consumerise B2B Experiences

ESW

A forecast from Forrester predicts that the volume of transactions in B2B sales will exceed $3 trillion by 2024 and that ecommerce sales will account for almost 25% of total US B2B sales by 2027. Additionally, B2B buyers want a website that is easy to use and mobile-friendly, with quick and easy product search and navigation.

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Point of Sale Features for Multichannel Retailers: Key Features To Consider

Korona

Despite the sheer diversity of all these channels, one crucial tool can synchronize sales and customer data across these platforms: POS software. Mobile POS More than 40% of businesses use a mobile POS system, 79% of which are small and medium-sized businesses. million by 2027.