2027 Customer Loyalty Improvements 
Retail TouchPoints
FEBRUARY 16, 2024
trillion by 2027 – representing over 20% of overall retail sales. With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys. In the U.S.,
365 Retail
JANUARY 25, 2024
89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a turbulent year for customer retention as brands battled to retain customers amidst a spending crunch.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
MAY 8, 2024
trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. Jean-Christophe Pitié: If brands want any chance at customer loyalty, they need to fix what’s broken. Slow page loads are more than problematic — they strongly influence whether a customer ever seeks the brand out in the future.
Ecommerce Platforms
OCTOBER 24, 2022
billion by 2027. According to a Statista review, examining the revenue growth of email marketing between the years of 2020 and 2027, email is on a steady growth trajectory. By 2027, this revenue will almost double, to approximately $17.9 billion by 2027. billion by 2027, with a CAGR (Compound annual growth rate) of 12.8%.
ESW
JUNE 6, 2023
Customers get the secure and streamlined shopping experiences they want. Brands and ecommerce businesses achieve a positive impact on conversion rates, cart abandonment, customer loyalty and international sales. This type of loyalty leads to a higher purchase frequency, which is a key driver of growth.
GetElastic
SEPTEMBER 15, 2021
B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Simultaneously supporting customer acquisition and retention. Greater customer referrals.
Fabric
JUNE 7, 2023
billion in 2022 and is expected to continue increasing at a compound annual growth rate (CAGR) of 5.02% through 2027. through 2027. Any of these poor outcomes can irrevocably damage retailers’ reputations and damage customer loyalty. Statista found that the global furniture market hit $694.32
Expert insights. Personalized for you.
310 
Let's personalize your content