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G20 Cross-Border Goals: Progress and Projects 

Retail TouchPoints

Fuelling the import and export of goods and services, cross-border payments are essential to global trade — a fact that was recognised by G20 leaders in November 2020 when they endorsed a roadmap to revolutionise cross-border payments by 2027.  However, migration to ISO20022 is perhaps not happening fast enough to beat that looming 2027 date.

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How Retailers Can Use AI to Improve Customer Experience and Build Trust

Retail TouchPoints

trillion by 2027 – representing over 20% of overall retail sales. With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys. In the U.S.,

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9 out of 10 Businesses Will Revamp Loyalty Programmes by 2027

365 Retail

89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a turbulent year for customer retention as brands battled to retain customers amidst a spending crunch. The Antavo Global Customer Loyalty Report 2024 is available now.

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Uniqlo’s 2024 Plans: 20+ New Stores in North America

Retail TouchPoints

In May 2023 , Uniqlo, which opened its first North American location in 2005, revealed its plans to reach 200 North American locations by 2027. Uniqlo will open more than 20 stores in the U.S. and Canada in 2024, including debuts in new markets for the fast fashion retailer. Tacoma Mall, Tacoma, Wash.

Fashion 261
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HSN Launches Creator Platform to Build Direct Connections with Digital Influencers

Retail TouchPoints

The new creator platform enables us to improve the experience for creators who work with us, while also providing an engaging and convenient way for our customers to shop and discover HSN products.” HSN also will leverage on-air personalities as creators within the platform , who will have their own storefronts.

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Gartner 2023 Predicts: Brands Must Focus On Composability, AI, and Building Consumer Trust

GetElastic

Here’s what Gartner predicts: “By 2026, the speed of digital innovation will improve by 60%, relative to 2022, for organizations that have established mechanisms to reuse composable digital commerce modules.” “By Read on for a deeper dive into these predictions. position: relative; background:#EDEDED; }.otro-blockquote::before{

Consumer 148
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3 Ecommerce Logistics Trends that are Changing Retail Right Now

Retail TouchPoints

The same study suggests this trend is only expected to continue: by 2027, the global retail ecommerce market is projected to grow by 39% and surpass the $8 trillion mark. From a logistics standpoint, effective financial control is crucial to ecommerce success for several reasons: It improves resource allocation.