Beyond Click & Collect: True omnichannel retail in 2024
iVend
NOVEMBER 18, 2024
The term omnichannel has been part of the retail world since around 2010. And still omnichannel retail continues to grow – at a predicted average of 16.4% CAGR between 2020 and 2027 taking it to a global value of US $16.9 Over the years however, what constitutes an omnichannel has evolved. Quite the opposite.
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